Westinghouse POP883S Questions & Answers

Sorry Doug, but we just pulled ours out and replaced it with another brand. Our pyro never worked. We also had the not turn off thing- the light stayed on and a very low temp. We used to turn the oven off at the fuse box. It never got as hot as it should be and had a very uneven temperature within the oven so we had to keep rotating baking trays. The last straw was halfway through cooking the Sunday roast it tripped. When we tried again same thing happened at 20 degrees and there were sparks out of the display. My new oven was a lot less expensive than the Westinghouse was and it is wonderful. Best check with Westinghouse as to weather parts are available also. Good luck.

Our pyrolytic is the same. I always cook on higher than recommended temp or the food doesn't cook properly. First one had a faulty door mechanism & the door would pop off! They replaced it for us, only one month old. Then the second one had these heating issues, pretty disappointing. I tried a pyrolytic clean & got multiple different errors, door locking mechanism malfunctioning all over the place & now the oven just won't heat.

Hello Panda, are you selecting the pyroytic function correctly? There are 2 pyrolytic functions........one runs for 2 hours and the second runs for 2.5 hours.

I get the same F02 error message as everyone else on this site.

Hi Karen, Tania from Electrolux here. We are sorry to hear you are experiencing problems with your Westinghouse wall oven. If you wish to discuss this further please feel free to contact me at customercare@electrolux.com.au attention Tania.

Thanks,

Tania

Usually when the oven cools down enough the auto lock will go off, if,it doesn’t you will need to get a technician , if you want to use the pyro cleaning function in the future you will have to get that fixed as a well.

Hi Kevin, Tania from Electrolux here. If the issue you have raised is still not resolved at this time, can you please email me your contact details at customercare@electrolux.com.au attention Tania? We would really like to try to assist you.

Thanks, Tania

Luckily I haven't had that problem, i have heard others complain of the lock not disengaging, whilst using the pyrolytic function you may what to search for those. If they cant help it looks like you will have to contact Westinghouse. Good luck.

Hi again, just been to q&a section, there are s few ideas to try from people with same problem

Hi Barb my oven has never done this and it is getting onto four years old now I don't think this should happen see if you can get the oven to do this again I generally write the faults down the date time etc

I would also gett in touch with The manufacturer and see what they say best of luck

I have not experienced this. Could be overloaded electrical circuit as all elements are on at once, or timer set incorrectly _ its easy double set the timer or could be a unique problem to your oven. See if it will do it again.

Hello Laura, I only use this function at most twice a year and I use the delay start so that the electricity is cheap about 4am in the morning.it comes on when I am asleep and finishes before I get out of bed.

So I am not sure about hot air coming out from the top of the door. I don't think it does but I will make an effort next time I use the function and endeavour to get out of bed to check. I will let you know. sorry I cant be more helpful.

hello Laura, I used my pyro function the other night , my husband was out of bed before it finished and said yes there is a lot of hot air coming out of the oven, if fact it warmed the kitchen so much we didn't have to put the heater on.

hope this helps

Im not sure what model you have , when i looked at mine just now it seems to just turn on and off like a tap so whilst twisting to the right it should lock on in place. i hope this helps cheers Stu

Yes thank you, Stu. Got it in

Regards, Mark

Hi Mark, I never managed to change the oven light bulb by myself. The electrician who changed it for me on the last occasion discovered dangerous burnt wiring and told me not to use the oven until it was fixed. I believe it was faulty from when it was still under warranty - a new light bulb was never going to be the answer. The whole light-bulb outfit was replaced and all was well until the oven door-lock played up. Eventually, my complaint to the Office of Fair Trading paid off and I have been supplied with a new replacement oven by Electrolux. Cheers, Jenny.

hi Lyndia, i am not having this problem, my problem is an error code(f02 when I use the cleaning funtion) which Westinghouse rang and told me it is either a door fault or a light switch fault, I can open and shut my door easily. so unfortunately I cannot advise you on this problem.

Thanks Jo, I've solved the problem after all with using some pliers and a bit of force I've been able to push the metal rod out of the way.

Hi Lynda & Jo, My oven is about four years old now. In the last six months we've had to replace the whole lighting mechanism because of dangerous burnt wiring. I believe it was faulty from the beginning as new bulbs would keep blowing. We've also had the door-lock mechanism removed, never to be replaced. A new outfit costs $336 and who wants to go through that again? Seems it's a common problem going by the remarks on the Review site. The microwave we purchased with this oven also had to be replaced after two years, just after the warranty ran out. I have written to the Electrolux company but no reply yet. The appliances are obviously faulty - and not made for a built-in situation where they should last for 20 years. Jenny.

Hi-I have had exactly the same problem. It gradually gets worse and worse. I believe what happens is that the child lock/locking mechanism that comes on during the clean cycle seems to partially engage. The one way I have found to fix it is to run a pyroclean cycle=this then properly locks the mechanism, and releases it properly at the end of the cycle. No more catching.

Disappointing problem.

Hi abbee.

Ben from Electrolux here.

Electrolux will be able to assist you with this query. Can you please email me your contact details at customercare@electrolux.com.au attention Ben?

We look forward to hearing from you soon.

Thanks

Ben

Sorry guys fault code is F10

Hi Celest, Celest from Electrolux here. We would love the opportunity to discuss the concerns you have raised. Can you please email me your contact details at customercare@electrolux.com.au attention Celest? I look forward to hearing from you soon.

Thanks

Celest

Hi Jason, Maria M from Electrolux here. We would love the opportunity to discuss the concerns you have raised. Can you please email me your contact details at customercare@electrolux.com.au attention Maria M? I look forward to hearing from you soon.

Thanks

Maria M