Glass explode 9 months out of warranty and crap customer service
I bought this oven June 2018 along with a Westinghouse cooktop & fridge. I have used it maybe 15 times since then and it is virtually new. The other night it decided to explode the front panel of glass sending glass fragments everywhere. It was not even on! Scared the hell out me!. Rang customer support and they didn`t want a bar of it. Straight away said it was my fault and no they wouldn`t cover it. I`m a single guy so no else touches it but me. Really poor in my eyes and probably a bad design. It should be a laminated glass to start off with so it doesn`t end up everywhere. Needless to say i`m out of pocket now for a new glass and labour and this will be the last time to purchase Westinghouse products or even Electrolux.
Purchased in June 2018 at Bing Lee for $689.00.
My ovens are four years old and not working. I called Electrolux today and was told that my ovens are no longer covered by a warranty and that I would have to pay the service fee. This is by far the worst oven i have used if they only last fours years. After doing some research I found that like many other owners they have experienced the same issues where the oven no longer works on fan bake. Honestly, I think Westinghouse needs to do a recall as this is an issue experienced by many.
Purchased in December 2016.
Excellent starter oven, with one tiny issue
Overall, we are happy with this oven. It does heat up quick (much quicker than our old oven). Looking at the energy meter, it does seem to hold its heat reasonably well. We have definitely had to adjust our cooking times (downwards). Surprisingly, the various modes (bake verses pizza) do make a difference in how it cooks. One improvement that I would like to see is for the cooling fan to stay on after cooking is finished until the exterior of the oven has cooled down. This is for safety and to prevent heat stress on the electrical wiring ...and surrounding cupboards. The solution is for the cook to turn the temperature control down to off and leave the fan running for a while. It is definitely a great value oven at the bottom of the price range. It would buy again. EDIT: Just reading through one of the reviews below, which raises an important point. Be aware that this oven has three different elements at the top, back (fan), and under the base. These elements are selectable by left hand dial, which shows what elements will be in use for each setting. In other words, READ THE MANUAL and don't put something on the base (like foil or a tray) and then select a cooking option that uses the base element. That is asking for trouble.
Purchased in May 2020.
Not good for cakes
The oven is really disappointing for an avid cake cooker such as me. Every cake I've cooked is dry. The temperature is fine, they look perfect but they're not soft and fluffy. I'm a great, experienced cook so it's not method or ingredients. Terribly disappointed. I've even tried putting a bowl of water in to add humidity but didn't help.
I have been contacted by the company who have been no help at all. I would never buy Westinghouse again.
Purchased in June 2020 at Bi-Rite Electrical Physical store for $800.00.
Emits cooking odours
I’m so disappointed in our new oven.
Cooking a roast stinks the house out. Not to mention the lamb chops on the grill.
It needs a duct of some sort. Has any one else had this problem?
Purchased in January 2020 for $799.00.
Fan rattle issue
This is my first oven and I think it does a reasonable job cooking. However, as heaps of other reviews indicted, mine started making clanging noises a few month in as well. As I only use my oven once or twice a month and I just thought it was the heating element expanding. Stuck in ISO I have beeing using my oven more and it is getting worse and worse, so I decided to a bit to reading and realise it is a common issue. Mine is already out of warrenty and we are still in strick lockdown.... may have to try to bu handyman myself.
Purchased at The Good Guys for $799.00.
Great value for money
Great oven for the price! I wouldn’t choose it for our forever home but great for our current home where we only plan on staying for a couple of years. Love the easy glide tray! Would love if there was two!
Cooks well and heats up quickly.
Purchased in December 2019 for $464.00.
Australian made workhorse. Very happy with it.
When the time came for a new oven I really did the research. We use our oven a whole lot and are a household where the oven has no choice but to be a workhorse. We were also replacing a terrible oven that came with the house. A Euro branded piece of landfill that was a), in no way European in origin b), unable to maintain any kind of even/consistent heat and c), impossible to get parts for.
Whilst it may not be a sway factor for some purchasers I’m a staunch believer that we should support local industry. Westinghouse, Chef and some of the Ele...ctrolux ovens now comprise the only remaining appliances that are actually manufactured in Australia. If you don’t support local manufacturing it won’t survive! There was also the prior experience thing: we had owned Westinghouse ovens in prior homes and always found them to be consistent for baking and, most importantly, reliable. Parts availability was also an important consideration. We had heard far too many stories from friends who had needed to wait 6 weeks for parts to get their fancy Italian or German oven back in action. This genuinely doesn’t seem to be the case for Electrolux brands in Australia; parts are generally easy to attain. The Westinghouse also offered what appeared to be the largest internal capacity of any of the standard sized ovens on the market so that pretty much sealed the deal. Having ready many reviews about the failure rates of pyrolitic ovens we just opted for the basic oven (this model) with the digital timer. Eighteen months or so in and we can’t complain. It looks great, the heat is VERY even throughout the cavity and all of the functions have been put through their paces thoroughly. Gripes? Nothing major. We do tend too think that the heat sits a few degrees below the dial so if you are requiring a 180 temp we generally set the dial to 190 to achieve the desired result. The only other thing that may be an issue for some purchasers is that these ovens won’t slot directly into a new IKEA kitchen oven cabinet. We replaced our kitchen about 6 months after the purchase and needed to modify the IKEA cabinet to fit the oven. It wasn’t a big job - just a bit of a hassle. Apparently this issue is unique to the Westinghouse ovens - possibly a consequence of the spacious internal cavity but, as stated, easily worked around. All in all we would highly recommend. A solid performer and a high quality Australian made product.
Not perfect but close
Ok bought this oven WVE615W in feb 2016 to replace a Bellini oven was over the moon with how good it was.... but here we are in Dec 2019 and that damn fan which has been playing up on and off for past 2 months is now noisy metallic noise and wont stop so now its a fan replacement....... damn it.
I hope thats all that goes wrong with it....$778 cost without install costs read below for further comment
Purchased in February 2016 at Appliances Online for $778.00.
Good entry level oven
This oven is a good price for an entry level appliance. It is easy to use and has varying settings for your cooking needs. It’s not too noisy, distributes heat well and matches lots of kitchen decor.
Purchased in May 2019 at The Good Guys for $617.00.
I Hate this oven
This oven is now almost 4 years old. I messed up first time I used it and lined the bottom with foil to protect it. Big mistake. Foil melted on and nothing gets it off...nothing. It has not worked well ever. Stuff burns on the outside and is uncooked on the inside. Everything takes way longer than it should to cook. I dont know if it is because of the melted foil but I have had enough and will never buy this brand again. The warning not to put anything on the bottom is tiny and hidden in the hinge area at the bottom so if its wall mounted and you are short you cant see it. Should have a warning stuck to the inside of the door that you remove when you buy it. I would have at least been able to see that.
Purchased in October 2015.
Efficient and easy to use
I have had this oven in my brand new house for 3 months now. I love the easy-to-use cooking categories that help me to decide on the best mode. It can also be used simply by selecting a temperature as well.
Good oven for the standard baker
The oven looks modern and sleek when installed. I feel that the temperature is a bit lower to the actual temperature as when following recipe times and temperature settings, it always takes longer in way of cook time with this oven so I suggest you bump up the temperature by 5 to 10 degrees. Ten months into using the oven the fan inside started to make loud horrible grinding noises. Contacted support and the technician came prepared with a new fan. After installation the noises were gone. Apparently the grinding is common in this model and you ...just need to install a slightly smaller fan. Luckily I was still under warranty when this happened. The timer is a bit flimsy and not easy to use but you get use to it. Otherwise, it's a good oven I use every week for cooking and baking.
Purchased in February 2018.
Good solid oven. Nothing fancy. Just how I like it.
When we renovated our kitchen I wanted something built in with an in-oven grill. Nothing fancy because, to be honest, I’m a terrible cook. BUT I do love three main features - the oven turns itself off when the timer finishes, the keep warm option and it’s easy to clean - all essential for people who have a lot going on at home! Plus it looks good!
If you ask my husband though, he’d say he loves that the oven is a good size, the in-oven grill for crisping up our pork crackle, cooks evenly and easy to use functionality. All thumbs up from this household.
Excellent general purpose oven
My partner was looking for an oven that heated evenly but didn't have all the fancy electronic features that she will never use. The salesman at Betta Electrical Moorabbin recommended this oven over the fancy and expensive Euro brands. Oven was easy to install and it performs magnificently. Scones come out with every one evenly cooked. The thermostat is accurate, the window is large and the light is bright. Does everything an oven should with no downsides at all. Recommended.
Questions & Answers
Bought a WVE616 under bench oven, used it for the first time last night, the door stayed cool but the knobs and plate got very hot, is this normal
Get an answer from our members and Westinghouse representatives
|Category||Wall Ovens||Wall Ovens|
|Dimensions||595 x 596 x 568 mm||595 x 596 x 568 mm|
|Manufacturer Warranty||2 year(s)||2 year(s)|
|Colour / Finish||Stainless steel||White|
|Release date||June 2015||June 2015|
- MPN: WVE615SWHG644SA and WVE615WC
Other Wall Ovens
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.