Westinghouse WVE665S / WVE665W

Very Poor Design Westinghouse need to go back to the drawing board – If you want to avoid a dud read this review in full, confirm what’s written by viewing this product before purchase. Oven glass doors, designed to be able to touch without burning yourself, the way they have designed this is 2 sheets of glass are separated held apart by a plastic frame (like double glazing) If you grill anything the stream/fat… Read more

rises up the void between the 2 sheets of glass making it become dirty very quickly. (I reiterate for clarity you can put your fingers up between the 2 sheets of glass, so this acts as a trap for rising steam/fat molecules and is positioned immediately above the grill opening) Our old oven use to steam up the front of the glass door, and had a sealed bottom, the new one hasn’t.

You have to remove the inner glass sheet to clean, this has to be done every couple of grills if you want your oven looking clean/new. Very expensive item if it breaks during cleaning.

The grill is next to useless, the side rails have been positioned very poorly if you use the top slide rail it’s too close to the elements (literally your food would get stuck to the element) if you use the next level down it’s to far from the elements and grilling takes a long time on this level to cook what your grilling. You can have half or full grill heat? If you close the grill door during grilling or while its still hot, the plastic door surrounds melts. The wire shelves are extremely thin about half the thickness to my previous model, the side slide rails only have 1 side wall anchor point which makes the side rails flimsy / loose. My older oven had 2 anchor points. Supplied with the oven is:

• A tin plate tray (biscuit tray)

• 2 wire shelves (one slung shelf and 1 straight shelf). Advised by Customer services you have to alternative the straight wire shelf between oven and grill. • A brown enamel rectangular tray with a wire insert. No actual dedicated grill pan.

The oven wire shelves have no stops on them, they slide all the way back to hit and back enamel wall which will over time chip the enamel baffle. The whole shelving arrangement has been designed extremely badly. Both wire shelves have a declined surface so both back and front of the shelves are sloped inwards, this makes it very hard to remove hot baking trays / pots as you have to lift the tray/pot to remove from the shelf you can't slide it off or the shelf would come with it..

I would consider this a serious health and safety issue doesn’t the government have to approval products sold in Australia for public safety?

Extremely disappointing purchase. Will avoid Westinghouse product in the future.

Makes me happy – I enjoy cooking with my Westinghouse oven. It browns foods evenly every time. Cleaning is a breeze. I just can’t figure how to reset time without turning it off/on at the fuse box Show details

Good Oven – Haven't used it much, but oven heats up really quick and cooks food evenly. It has a nice stainless steel design, and i find it very easy to use aswell.  Show details

Love it, easy to use – Love this oven looks great, easy to use, and the previous model flaws have been improved. So hopefully this will last even longer than my last Westinghouse oven. Love the colour, although it is stainless steel has some black which makes it look even better Show details

Do not buy this oven!! – This oven is definitely one to avoid as it has several design/manufacturing faults. I’ve had the oven for 14 months and in that time it’s had the following problems: 1. NOISY FAN - intermittent problem that sounds like the fan blades are scraping against something. 2. GRILL DOOR HINGES - occasionally when operating the grill door the door it… Read more

has completely detached from one the hinges. It’s dangerous and the food in the grill burns because it requires two people to re-attach the door to the hinge.

3. GRILL DOOR TOP TRIM - this is unbelievably made from plastic and it has completely melted. It is used to secure the glass panel to the grill door and without it there is nothing holding the glass in place and the door cannot be used.

This oven has very clearly been constructed using the cheapest possible materials and I simply cannot understand how it could possibly pass a quality control test.

I should mention the oven does cook food as it should however I simply could not recommend it to anyone.

Considering it will cost well over $300 to repair/replace the faulty parts listed above, I would strongly urge potential buyers to save yourself the headaches and don’t waste your money on this one.

melting plastic – the plastic on the door that sits between the two glass sections totally melted and the smell is still present making it unuseable to cook in and use the oven Show details

Faulty fan – I have had this oven for 3 years. I rarely cook with the oven as I am single Person household. I used it only once in the first year and then on average maybe once per month after that. I turned it on the other day and the fan made a horrible clanging sound like it was hitting something. Service technician rang and said he knows exactly what the… Read more

problem is without even looking at the oven and once he has the new fan will come to replace. To me it sounds like a known issue and for an oven that has had barely any use is extremely poor. It is now going to cost me close to $200 to fix with the fan cost approx. $20. No I would not recommend this oven to anyone. I can only imagine the issues a heavy use customer would face.

Great product – We purchased this electric oven a little while ago for our new home and it has been fantastic! No issues what-so-ever. It is easy to use and even easier to clean. Highly recommend. Show details

Average Product, Good Customer Service – Had some issues with the fan after less than 2 yrs of heavy use. The customer service sent a technician and the fan was replaced immediately. The technician is very knowledgeable and even changed another part in the grill cover when he saw the burnt marks, which I thought was really a good service. Will buy westinghouse again.  Show details

Shattered – Our last Westinghouse oven lasted over 30 years and our current one did not last a year without the griller door exploding with a bang and shattered glass everywhere. I could accept this if it was a one off event but obviously other people have experienced the same. Not happy!  Show details

Disappointing in product and company – Replaced old Westinghouse with this and we are very unhappy with it. It takes almost a third extra cook time and the heat is uneven. The old one had broken hinges and seal gone and it still worked better than this - it's a shame I couldn't replace it with the same! (I wrote this post about 2 weeks ago and and was given two options on this site to… Read more

post review or forward firstly to supplier I chose to forward my review to the company in which they responded and asked me to contact them privately with my concerns so did still waiting heard nothing. That's why I will be not purchase a Westinghouse or a Electrolux product again and urge others to steer clear as well.

Best ever, beat euro ovens – When we went shopping for a new wall oven a few years ago we dicovered all the expensive so called upmarket wall ovens were smaller than the Westinghouse brand, we bought it and have been very happy with it for maybe 4 years now, it's not just an oven with a separate grill but two capable ovens in one, there are many cooking settings and the clock… Read more

is magic as it can be adjusted forward or backwards at the same speed (the longer you press the + or - the faster it goes. It has pyrotechnic self cleaning sides and back in the main oven (optional) and many lights inside which are easy to pop open to replace blown lamps. The doors are double glazed and the main door at least lifts out and comes apart easily to clean, haven't looked at the bottom door for that as it is still perfectly clean but it should come apart as well.

Can't remember the exact time we bought it but must be about 4 years ago

Old habits die hard – I bought this to replace my old chef and it fitted perfectly. Overall, it was better looking and out performed the chef and the half grill function is especially useful. However, with our chef cooker we used to grill with the door closed, nothing sticking out to bump into and it obviously heats up quicker and stays warm longer - a second oven in… Read more

some ways. I can live without the second oven bit but within a couple of weeks, even though it's clearly stated not to on the door and I'd read the instructions, I absent-mindedly closed the door. Luckily the house smoke detector went off and when I opened the grill door, the top plastic panel had melted all over the glass pane so I had to replace both, I ended up ordering through a third party as I couldn't get through to Electrolux. I deliberately didn't post a review at the time as I wanted it to be objective but since then I often wondered why would they install a door which they know is downright dangerous. Considering the oven door looks similar and doesn't melt and the old chef door worked, it's not as if they're without options.

Dear Electrolux. writing on the inside of a grill door to 'leave door open while grilling' is acceptable if it affects cooking performance but totally unacceptable if it's there to prevent danger. Nowhere does it state 'warning'

I'd go so far to say I believe this oven contravenes Australian Standards and is therefor illegal.

EDIT: Product review quite rightly asked that I give Electrolux / Westinghouse a chance to reply before I post and I did just that. The reply offered nothing at all apart from that if I want to discuss it I can contact them directly. There was absolutely no concern shown by them. Could you imagine a small business, say a builder or electrician acting with such contempt when it was explained that the oven is dangerous? They'd lose their license!

Discolouration of oven door after useing grill first time – White Oven door above the grill is discoloured after using grill for first time. not dirty looks like it has burnt not happy about this as I just purchased last weekend second westinghouse in two years .poor quality. I Know this is a cheap bottom of the range unit might spend a bit more next time  Show details

MELTED GRILL DOOR FRAME – Brand new! Just bought from Harvey Norman. To replace my old Westinghouse one. Why would you choose a flammable material to construct an oven is beyond me! The plastic coating around the grill door melted everywhere! Does anyone know if there is anything we can do to fix this? Also the internal glass pane on the separate grill completely shattered!!!!! Otherwise great oven, 8/10  Show details

Tempered glass explosion – 3am yesterday morning I heard a loud bang in the kitchen. Next morning found that the tempered glass in the grill had imploded/exploded/shattered or whatever. The grill hadn't been used for about 2 weeks. Interestingly ... this is the second this has happened. The exact same thing happened 9 months ago and the glass had to be replaced. So… Read more

yesterday, the replacement glass imploded. I'm thinking Westinghouse has quality control issues in the manufacturing of tempered glass for these units.

Good budget oven – We bought this WVE665S from The Good Guys last year when we moved into our new place. My wife is good at baking cake so we thought it was a good idea to buy a new one. The first impression we had was that the machine is very light. So it was easy for us to install into our cabinet. Overall, it does quite good job. The food can be cooked well and… Read more

the door of this oven was still cool when the food is being cooked. Sometimes it is hard to clean as the rubber on the door frame get dirty after heavy cook. The temperature was easy to set and the timer and all other controls are easy to understand. Our family use it every week to bake cup cake and the finish was way better than the previous on we used in our property.

Overall it is a nice product and good experience.

Brilliant appliance – Everyone likes the look of the new oven and I really enjoy using it. Despite reading some negative comments, I cannot find anything that I don't like. Easy to use, extra big oven that bakes well and great to have a separate grill. Really please with my decision to buy.  Show details

Working together – After the adjustment period initially where I did have some burning of food issues due to my misunderstanding of how my new oven varied from my last one where the temperature was concerned, we settled into a good system of what to cook at what heat and for what time period.  Show details

Very disappointing – I wish I had read these reviews before purchasing this oven! Major design flaw is that hot air blows out from the top of the oven even when using the regular bake function. When using the fan bake function the kitchen becomes soo hot...I think it will be impossible to use in summer. The griller door must be kept open and takes a really long time… Read more

to heat up and cook anything. So so disappointed. Had our last Westinghouse for decades but I am already wondering how long I have to keep this oven before I can justify replacing.

Oven (WVE665S) Faults found already – We are not happy with our oven purchase after using it for only about a month. It seems that things don't cook properly when baking (take a lot longer & needs to be turned right up) unless you use the Fan or Rapid Heat functions. But when you use the fan it blows hot air out the top of the oven door & heats up the touch screen control panel to a point where it is too hot to touch (to adjust the timer, etc). Seems like a bad design to us.  Show details

Worst service ever – Brought 2 months ago used it twice the second time cooking a roast in it come back an hour later. Oil in ever part of the oven burnt down to the metal I couldn't get a Westinghouse repairman to even look at it told me to take photos the verdict was clean it and try using it. I would never recommend them to anyone worst service I've ever had.  Show details

Door frame melted on the separate grill – Westinghouse WVE665W Electric Wall Oven Bought it last year went to clean the grill glass door and found that it had melted the frame that holds the glass in Called Westinghouse they sent a repair man said that we had been grilling with the door shut So my question is did they know about this DANGEROUS problem is so why haven't they solved it… Read more

with fireproof materials

This is a fire hazard that I will be contacting consumer advise if not solved

Poorly Made & Terrible Customer Service – Purchased the oven a few weeks ago by a reputable retailer. Looks great, however first time use there was an odd smell.. after keeping it on for a few hours food was put in to cook, heard loud sort of popping noises & additional smell, only to discover that the paint had exploded in a few places & about a 2 inch crack at the front bottom. … Read more

Electrolux (owns Westinghouse & Chef) sent a technician to inspect the Oven & I was advised a replacement oven would be arranged. Over 2 weeks on & I have now been informed by phone that Electrolux will not be replacing the Oven as their technicians looked at photos & believe the oven was not kept clean??!! - Its brand new? & still looks brand new minus the exploded top coat paint & crack. On requesting this information via post, my request was refused & was told I could take the matter further, but no further escalation process was provided.

I'd really like a refund – I bought this oven in October 2016 from Harvey Norman and since then I have called for repairs twice now. In February 2017 the element had warped which caused the fan to stop working after some loud banging noises. The same noise started last night so I turned the fan off and have a technician coming out for (most likely) the same issue. I am… Read more

extremely concerned that every 4 to 5 months I will have another issue and eventually this will start happening outside of my warranty period.

Very disappointed as out 20+ year old Westinghouse lasted such a long time. Clearly they don't make them like they used to...

Oven good but Grill is useless – Stylish looking with good sized glass door to see in the oven. Base heat function in oven is good. Grill is useless as tray is too far away from element to cook anything, even toast. Grill has to be switched on for a long, long, long, long time before it generates nearly enough heat to cook very slowly - a design flaw?  Show details

I love it!!!! It has a fantastic delayed timer – I used to spend hours waiting for my old oven to get the job done, and when I stopped cooking in protest, hubby went out and got me this beauty for a great price and also free delivery. This gas oven with an electric grill is just amazing. It has a fantastic delayed timer, so it starts cooking when I'm out and about and dinner is ready to be… Read more

dished up when I get home. I don't know how I ever lived without it. I would recommend it to anyone who has a busy lifestyle. It has changed my life!