Westinghouse WVEP618S / WVEP618W
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Westinghose WVEP618DSC – 14 December 2025 update For the second time my oven is not working. This time, I cannot unlock it. It unlocked itself when I wiped clean the panel control. I tried everything - turning it off & restarting, press two icons at the same time as directed by their customer service, tried to turn the pyro-clean option just after turning it off but no… Read more
icon was responsive etc. The customer service doesn't have any technician available before another 2 weeks. Great timing with the festive season. I won't buy this brand ever again. The oven is FOUR years old and I already had to call a technician in twice. It is definitly not worth the $1350 I paid for it.
A bit disappointing. It heats up slowly and, as a forced-fan oven, it doesn't cook or bake very evenly, requiring you to turn the dish around midway through cooking. The telescopic runner hasn't been smooth since day one; the pin at the end of one of the runner broke, so the oven rack isn't secured on that side. The light stopped working after a year of use. Finally, just five months past the two-year warranty, the oven has stopped heating above 20 degrees. I expect a $1350 oven to work for more than two years. However, the pyrolytic works really well. So does the grill. On the plus side, Electrolux customer service was fantastic. They were quick to respond and fix the problem, sending me telescopic runners for free, which their repairer installed. Their repair charges are lower than any non-Electrolux repair service, with a fixed fee of $165 plus parts. No extra charge after half an hour. So, in the future, I will buy a better appliance but will stay with Electrolux.
GREAT CUSTOMER SERVICE! – Our WVEP618S, 2017 is used on average three times a week. There have been two problems recently - a fan was replaced approximately four months ago, correcting a problem I regard as 'normal wear and tear'. More seriously we had difficulty getting the oven door to remain 'locked' on the hinges. Long story but the short version is that Electrolux… Read more
(who market Westinghouse ovens) gave us totally excellent advice and paid for a service man to check and FIX oven. This was above and beyond since the oven is obviously out of warranty. I recommend the oven thus for two reasons. a) It cooks excellently. b) When things DO go wrong, as inevitably over time they can, Electrolux stands behind its products.
Rosalene Bradbury
AVOID; Multiple faults in 4 years, difficult service – First fault 2017 within ‘manufacturers warranty’. Fixed, but delays ++; wait times on call centre, wait on repairer, wait on parts, wait on installation. Long down time without compensation. Now same fault again - out of ‘manufacturers warranty’. Elextrolux (manufacturer) advises I will be paying for parts / labor. I will take it up with ACCC… Read more
under consumer guarantee. It is not reasonable for a mid - high range oven to function < 4 years. Only an ok oven, not amazing. Pyrolitic not as amazing as made out to be. Still had to clean ++. Average oven, repeated faults, difficulty with service ++ make this a product I would AVOID.
Very happy with this oven – We had one of these in our previous house (same oven, just with manual controls rather than the electronic touch screen). Being very happy with that one, we had no hesitation in buying another for the new house. We are just as satisfied with this new one. The controls are very easy to use, it is quiet in operation (especially in the cool-down… Read more
period after you turn it off) and it cooks well. The only complaint is that there is a hot spot in the lower-left-back of the oven. Not seriously hotter, but enough to warrant rotating some dishes once or twice through their cooking period. We do not regard this as a serious problem as we are get to find any oven that does not have a hot spot somewhere.
Overall, we are very satisfied with the oven, and if we move again, we would get another.
Was good initially but didn't last long – When I purchased this oven in November 2014, I was very happy with it - cooking and baking all works well. but a few months later the fan started making a terrible noise. Westinghouse repaired it under warranty and the fan has been fine since then. More recently the door has stopped closing properly and needs repair. Also I find the… Read more
pyrolytic cleaning not effective. The oven does not look clean after using it.
So all in all I don't find this to be a high quality product and I won't be getting another Westinghouse when this one needs replacing.
Dissapointed – I have had a lot of trouble with the temperature and cooking times. Have to increase the temperature by 40 degrees at least to get things to cook and brown and increase cooking time. Grill takes 10 mins to heat up. Fan cuts in and out. Is this normal? Feeling dissapointed. Show details
Wonderful product – We love how beautifully our food is cooked by this oven! We bought it just in time for Christmas and had a beautiful roast dinner and desserts for 20 people from it. My favourite features are that it is extremely roomy, it fits all of my biggest baking dishes without any problem whatsoever, and the pyrolitic function. Show details
Heats up quick and easy to clean – This oven replaced my old Miele and I love it so much. It is a lot easier to clean as the side bits can be removed so you can scrub underneath them instead of stuff building up. the grill heats up super quick as well so no need to wait a million years to put something under it. Very happy with this purchase, was recommended Westinghouse as I was… Read more
told they stock the parts for longer so I wont have any trouble repairing it in the future if needed.
FAST HEAT UP MODE is really good – good size oven includes two extra large baking trays grill is built in oven. heats up really quick- ideally place grill tray in second rack to control grill cooking, especially if toasting bread the fast heat up mode is the best feature also, releases hot air quickly through front vent Show details
Love it! – Love this oven, it looks very nice, is very deep, the sliding trays are amazing for getting food in and out. The pyro clean is an amazing feature! Im very pleased with the whole unit. The food cooks like a chef's oven lol. Im absolutely loving it!! Thank you Westinghouse for making a lovely oven. Show details
Great oven – Great oven cooks well pyro function cleans ok the few times we have used it. We have got a little confused with all of the functions sometimes but with a little trial and error have worked it out. It heats up quickly and it is well lit internally. Very happy with it so far. Show details
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