Reviewer Photos & Videos
LEAKS & IS NOW RUSTING!
I purchased the Whirlpool 6th Sense 7.5kg Front Loader a couple of years ago from The Good Guys on their recommendation.
Unfortunately, it hasn’t been the winner it was sold to be. It didn’t take long until I found puddles of water constantly in front if the machine. I cleaned the seals, the tray etc trying to troubleshoot the issue however it wasn’t until I had to sit in front of the machine and watch the cycle that I realised that water was flooding from the drawer several times throughout the cycle. I have also noticed that despite the mac...hine being only 2 years old, significant rust is showing through at the front of the machine. I paid over $1,200 for a machine to last 2 years and cause nothing but hassles. A call to consumer affairs is clearly necessary. Frustrated beyond belief that this product is such poor quality!
Purchased at The Good Guys Physical store.
Poor Design of Sensors
Spent a fair bit of money buying this as thought it would be excellent and uses little power.
I want to like it. But sadly, it does stop drying cycle to early for clothes to be dry and lower second filter is crap.
Purchased in September 2020 at Appliances Online for $1,200.00.
HUGE disappointment. The main problem is the flimsy "Filter" and it's HUGE replacement cost...
Frustrating. Disappointing. The flimsy 2nd filter is falling apart after only 3 months of light use (by a single lady).The replacement filters are impossible to find and over $50 for a flimsy piece of foam-mesh junk (+$25 postage on top of that) that will need replacing every 3 months. A huge fault by someone at Whirlpool alright. Wished we had never bought it. Such an expensive dryer with faulty flimsy filters. Shame on you Whirlpool.
Several buys of filters from eBay and other sites for the weak piece of faulty filter has cost us over $200 ...to date and we have only used the machine for a few months. Light loads too - just 1 lady - not even a big family using it and the filter is disintegrating after only light use. Machine shuts itself down/off all the time BECAUSE this flimsy piece of filter needs cleaning almost every time. So frustrating. It also takes hours to dry (or try to dry.) Most times the clothes are still damp no matter how many times you follow the instructions and clean both filters. Wished we'd never heard of this dryer and will NEVER buy another Whirlpool item again. Wrote to Whirlpool and never received a reply. Also - the 1st 2 Dryers delivered to us were very very badly damaged. But a 3rd machine was replaced by Appliances Online within a week so that was really kind of them. But maybe that was an Omen as we hate the issues with the machine's flimsy filter. What idiot designed that?
Purchased in May 2020 at Appliances Online for $1,200.00.
Love the Condenser Dryer
I had been wanting a dryer for a couple of years now and finally my husband purchased one through Appliances Online.
I'd honestly never heard of a condenser dryer before so was hesitant to use it at first.
Like any dryer there are items you don't put in (like husbands King Gee work pants!) however it is very handy for wet weather and drying sheets, towels etc.
We mainly use it for big items during winter on the weekend:- sheets, towels etc when I need to get it done quickly and back to wrangling kids.
Emptying the water part is super easy and cleaning the lint filter after each use is a breeze. Have used a few of the different settings easily.
Great size, clothes and other items dry well.
All in all very happy with the Whirlpool.
Purchased in August 2020 at Appliances Online for $693.00.
The dryer needed mechanical attention 3 times whilst under warranty. Now it's out of warranty, 2 years, 8 months old, and doesn't work at all. I'm throwing it out. I couldn't possibly onsell it with a clear conscious.
Purchased in December 2018 at The Good Guys for $719.00.
Possibly dangerous. Avoid.
We bought one of these second hand and immediately ran into the "clogged lower filter" issue. After taking it apart to clean the condenser, we saw that a wire had partially burnt through one of the tubes from the compressor which carries compressed gas. When we moved the burnt wire, gas started leaking.
I don't know what sort of coolant these use or whether it's flammable, but there was still burnt wiring. Given this and the seriously horrible design of the condensing system, and how quickly it gets clogged with lint, avoid getting these even second hand.
Purchased in July 2020.
Single mum heart broken
This was the biggest amount of money I have ever spent other than on a car. It is horrible. Stops cycle whilst still dripping wet, alarms when filters etc are clean. Took it back got another one and it’s exactly the same. I am so so devastated. If I’d had more time I would have read the reviews and not got it. Please don’t, one might be broken but two wouldn’t be, it is a faulty machine!
Purchased in April 2020 at Harvey Norman for $1,050.00.
If I could give it no stars I would
Worst dryer ever. DO NOT BUY. Like the sensors don’t work. Never drys first time. Have had service people here. Just got a replacement dryer. Having the exact same issues.
Purchased in November 2017 at The Good Guys for $1,600.00.
Please don’t waste your money!
I bought this machine (for a lot of money in my opinion) because I thought it would save time, money and the environment....I was wrong!
This is quite frankly the worst tumble dryer I have ever owned.
It will not dry my clothes no matter what I do. The sensors just don’t seem to operate properly. The machine stops drying when things are either wet or damp.
I now have to use the manual drying program but even this is useless due to the bottom filter issue.
The bottom filter doesn’t operate properly. It constantly needs cleaning when it’s not eve...
Purchased in January 2018 for $600.00.
A dryer that doesn't dry
The clothes are always left damp, even on "extra dry" setting. It often takes 2 or 3 attempts (2 hours or more each) to get the clothing dry. With sheets, forget it. I hang them over furniture with fans on. The lower filter is also a huge pain, always getting clogged and difficult to get in there to clean it.
Wish we'd bought a different dryer, such a waste of money.
Purchased in March 2018 at The Good Guys for $700.00.
Big mistake. Waste of money and time.
We were big dryer users with competitive swimmers and surfers and no clothes line. When our powers bills got out of control I looked towards a heat pump as supposedly more energy efficient. Frankly it is useless. Like other reviewers, it has never dried my clothes in one cycle which lasts for at least two hours. Things are still damp after running for 4 hours! I have read instructions and tried all different settings. One day it took me 3 cycles trying to dry sheets that I ended up hanging over the pool fence to dry. That was after 7 hours in ...the dryer! Half the time I need to rewash the clothes because they have a damp smell to them. The sensors are obviously useless. Only positive is no humidity but not really helpful when your clothes are not dry. I am going to retailer to return. Don't waste your money.
Decided to spend a bit of coin on a decent dryer that wouldn’t have the entire laundry condensed up. Supposedly good on power. I’m not sure if that is because it takes at least 2 hours to dry anything. Even on a quick setting it is rediculous. Thinks it knows when your clothes are dry but just stops when they’re still wet. Can’t seem to dry anything in under an hour. And that could just be 1 item that is damp.
Would never buy another. And will see if the shop will take it back.
6th sense not worth 2 cents
We purchased the dryer Aug 2016 and had trouble with it almost straight away. The sensor never really worked and the clothes were still wet, so we ended up using the manual function to dry the clothes. Also sometimes various warning messages came up so the service person came out and replaced something. Then a few months ago it kept making a knocking noise. (by the way the sensor still didn't work). It took them 3 weeks to look at it, so we didnt have a dryer for that time. They eventually determined that they could not fix it and offered a ful...l refund. Happy that they offered a full refund but I didn't trust the brand so I went and purchased a Fisher & Paykel. The reason I swapped brands was due to the time they took to fix it and during that time I was speaking to a overseas call centre. This was challenging due to their lack of authority to do anything as they were following set scripts. They would not give me the contact details for the person that makes the decisions or arrange for them to call me. With a new baby try living without a dryer for 3 weeks. I also had a heart attack moment when I couldn't find a receipt. The overseas call centre made it clear to me that unless I could find the receipt I would have to pay for all the repairs. Fortunately we found the receipt and held onto it like gold. And the Good Guys were also kind enough the offer to reprint the receipt for me but didn't need it in the end.
This condensed Dryer is Perfect for me!
I am very happy with this Condensed Dryer as I bought it on sale at The Good Guys with the five year gold warranty. It is very easy to use and now it saves me lots of time of ironing clothes as it comes out wrinkled free as I’m constantly washing clothes for school boys. The machine is very lightweight as I just put it on the laundry bench with the two of us lifting it in as I didn’t need to pay someone to install it as the hose goes inside the sink once the long tray is full. If you constantly empty the water tray and empty the lint every time...you use it it will be fine. I haven’t had a Dryer for 17 years until I desperately needed it as I’m unwell with osteoporosis and can’t do much lifting as it will be great with anyone with any kind of back injuries! I recommend everyone to try this condensed dryer as it does a great job and very quiet as I put the alarm on the machine once it finishes. Thanks, Shirley Marjanovic
Not worth the price.
Have had this dryer now for about 1 year - previously had a cheaper f & p one that done a great job.
One our previous one gave up - we went to good guys to purchase a new f&p and were convinced by the sales guy to purchase this one instead.
Big mistake! - it most often takes 2-3 restarts to get the clothes completely dry. It never gets the sensors for clothing and dryness correct. The settings it offers are useless as they do not function as advertised.
I really wish I had spent the extra amount and purchase a top end dryer - my frien...d has an AEG which is absolutely brilliant and far more energy efficient. Don’t waste your money on this whirlpool (which is now only exclusive to good guys therefore no pricing competition) - either get a cheaper one that just simply does the job or get a high end one that will last for ages and do a proper and efficient job.
Questions & Answers
This dryer does not DRY clothes!
Regardless of the dryness level selected, the ONLY Way to get dry clothes is to run it to time for 2.5 hours. Defeats the purpose of an economical dryer.
Why is this dryer like this? Most people have this issue!
I would like to get some answers from whirlpool! Why is this machine like this? Why doesn’t it dry clothes! You have multiple negative reviews but you continue to sell this machine and offer no resolution! Is there a setting we’re all missing?
Has anyone resolved the issue of the sensor turning it off every 10 minutes!??
No solution, it's a very poorly designed machine. I would get rid of it ASAP. They fill with lint, and in ours a wire had burned through a compressor hose, so they can be dangerous as well as a frustrating and useless waste of money and materials.
If you really want to keep it, you can try tearing it down and cleaning it out. There is / was a video on YouTube of a man from Romania (I think) doing this to get it running again. You have to really take it apart to get to the condenser, which will be where the error code is coming from. Other condenser dryers usually have user-accessible condensers for cleaning. Not this one, it was made to be used for a small amount of time and then thrown away.
The sensor turning the dryer off every 10 minutes could indicate a fault with the machine. It would be best to contact Arisit Warranties at email@example.com and lodge a service call to get a technician to have a look at that. Just send through proof of purchase in the email along with a description of the fault.
When switch power on display F6 I can't use it what can I do?
I used to turn the dryer off and waited a few minutes then tried it again. It worked for a while doing that. Ultimately as the dryer was still under warranty they tried to fix it. They couldnt so I go a full refund
Get an answer from our members and Whirlpool representatives
|Category||Condenser Clothes Dryers|
|Energy Rating||2 star(s)|
|Features||Child-Safety Lock, Lint Filter and Stackable|
|Dimensions||854 x 596 x 659 mm|
|Manufacturer Warranty||2 year(s)|
|Colour / Finish||White|
- MPN: 36370931 and DSCR80320
- GTIN13: 8003437474637
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