Zen Stand up Desk

Zen Stand up Desk

 Verified
Zen Stand up Desk
2.8

25 reviews

PositivevsNegative
40% · 1014 · 56%
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Reviews

25 reviews
PMG
PMG
  Verified

Have gone out of business

In the middle of a warranty claim and they have ghosted me. Looks like the company doesn't exist anymore. Website down, email doesn't exist, phone number no good. Claiming a chargeback Show details
Zachary
Zachary2 posts
 
Rhys
Rhys
  Verified
Ben
Ben4 posts
 

Significant delays and desk that won't work

After significant delays and little to no communication. I finally received my desk only for it to be faulty and not work at all. No one answers calls and are very slow to reply to emails. After another week I finally received another control box only for the desk to have ANOTHER error and still won't work. Do yourself a favour and buy your desk from somewhere else. Show details
wenisman
wenismanSydney, NSW3 posts
 

tired fo waiting

I ordered during the EOFY sale, back on the 21/06... there has been no communication except them saving "we are busy, dont message us". I still dont have my desk, they say its ready and packed but two weeks later its still not here and the freight company havent heard of my order.

Dont bother with this shame company, buy from any other desk company. Show details

Xplorer
XplorerMelbourne, VIC5 posts
 

Zen Space Desk pre-order

I ordered a Desk on 24/06/23 during a pre-order event with $100 off. On 8th July they stated deliveries were a month away. On 30th Aug they stated they were a week from receiving their deliveries, so delivery to customers should be a week later. It's now 21st Sep and still nothing. They don't answer their phones, goes straight to message bank. Rather than saving $100 off a desk, go somewhere else if you can get it delivered faster. Almost 3mths and still waiting. Show details
Xplorer
Xplorer  
More

Update. Zen Space cancelled the order mid-Oct 2023 as they were unable to fill the order placed in Jun 2023. Lesson learnt of things being too good to be true, where cheaper prices do not always deliver.

JamesT
JamesT7 posts
 

stupid desk brackets for Zen Integrated Cable Management Channel

Why can't you just include the brackets when I buy a desk that needs them? Your website should realise this. Show details
Nicholas
NicholasGreater Melbourne (Inner), VIC5 posts
 
Bree R.
Bree R.
  Verified

Continual delays

Ordered desk in June on pre-order, to arrive 7/08 - already a substantial wait, but at least I was aware, and it would arrive In time for my new job.

Now it's been delayed twice. Will not reach their warehouse until at least 3/09, and will not ship out until another 1-2 weeks after that.

Will update the review and give another star if the product arrives and is good, but so far, this is making me regret this purchase. Could have been done much more quickly and easily with another company. Show details

JNG
JNGGreater Melbourne (Metropolitan), VIC
  Verified
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Karla
KarlaGreater Melbourne (Metropolitan), VIC7 posts
 

Amazing service. A brilliant desk

These guys are very professional and is an example of what good customer service is. Ally in particular has been nothing but a delight. I accidentally ordered the wrong item, and they helped me out even when I only realised it was the wrong one half way through assembling the desk.

The desk itself is really nice and quite straightforward to install. It's a bargain. I also bought the heavy duty monitor arm and it comfortably holds my 43" ultrawide monitor.

I highly recommend them! Show details

Norman
NormanSouth East Queensland, QLD4 posts
 

Great standup desk and great service

Worked with Karly at Zen Space Desk to get a competitive price on a mechanical desk and was also given a tour of the different options. Ended up getting a 1500mm wide Zen Pro bamboo ergo edge desk and after some (minor) headaches with assembly, got it up and running. I'm very happy with the look of the desk and the operation and stability is great. I also opted for the integrated cable management with power points (highly recommended) and this has greatly cleaned up the clutter. Overall, very satisfied with my purchase. Thanks Karly for all your help! Show details
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Percy
PercyGreater Melbourne (Inner), VIC
 
Tonez
TonezSydney, NSW13 posts
  Verified
Caz
CazPerth, WA3 posts
 

Warning: They use Direct Freight Express to deliver to Perth

My experience ordering the desk was great but unfortunately delivery has been problematic. After waiting all week for the desk only part of the order has been delivered and the other part seems to have been lost. The driver couldn't locate two of the 5 packages. I can't keep staying home from work to wait for the rest of this desk. Just be warned you're going to have a hard time dealing with the delivery company if you're in WA. Show details

Questions & Answers

Miss Marple
Miss Marple

I need help also, have an error message and the desk does not move up and down. Wonder if there's any way to get Support.

SalV
SalV  
Josh
Josh

Hi there - i just noticed your store is closed on your website. Are you still in business and helping current customers with support?

Josh
Josh

Hi there - i noticed your store is closed. Are you still providing support for current customers?

See all Zen Stand up Desk questions

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