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ZEN space desk, Ergonomic chair and Anti Fatigue Mat
I love how easy it was to install the desk and so easy to move around on wheels.The Ergonomic chair is so comfortable and breaths and doesn't stick to you like other chairs when it's hot.The Anti fatigue sit stand mat is like a nice soft cushion for your feet.It feels amazing.
The products are very good quality and will last years but if I ever had to buy another one, I would buy from Zen Space Desks.
Purchased in December 2020.
The reviewer stated that an incentive was offered for this review
Fantastic Product & Phenomenal Service
I purchased the following products from https://www.zenspacedesks.com.au/ in February of this year.
Expert Gaming Stand-up desk (medium)
Integrated cable management channel
2 Single monitor arms
Head phone stand
Pixel on desk power
Purchased in February 2021.
Desk is well built but not that comfortable underneath
I'm 6'2 and I don't find this desk comfortable to use. When I'm pushed in (hard up against the lip) my knees push up against the cable tray and against the plugs. The metal bars underneath the table stick into the top of my thighs if I raise my leg even a little. I can't cross my legs while I'm sitting, nor can I cross my legs onto my chair without sliding all the way out and sliding my chair back in. If you want to sit ergonomically correct with your legs 90 degrees and have perfect posture the desk is perfectly fine, but once you start to "s...louch" and get lazy with your leg placement (who doesn't during a long gaming session) this desk is kinda awful. Tall guys beware and if you're someone who likes to sit cross-legged, don't even bother. p.s. yes you can raise the desk so you have more leg room but then it gets to a point where the desk is so high its not comfortable to use at your current seat height and you have to raise the seat and then you're back to where you started.
Bad customer service
I ordered a desktop which required "Universal cable rail" to be ordered for cable management. It requires to drill holes in the desktop to screw the universal cable rail.
The website advised to contact their team so that they can pre-drill. I sent an email and was advised to mention the same at the check-out, which I did.
On receiving the desk I was disappointed to find the holes were not drilled, as promised. I sent an email informing them and was referred to a YouTube video to follow. What kind of resolution is this? Is this the customer se...rvice I deserve after paying them close to $750? A YouTube video link? I requested them to pre-drill because they provided this option/facility and is clearly mentioned on their website. Melbourne is under lock-down. I don't have a drill, hence this is the reason I requested them to pre-drill. Now the whole desk is lying open in my living area, I can't travel to Bunnings as it is not within 5 kms of approved travel by the govt. and Zen Stand Up desk team sent a YouTube link as a resolution. Kudos!! Extremely poor customer service. Let's see how the desk itself behaves over time.
Good overall, but room for improvement
I recently bought their leg system and a few accessories. Overall it was a good experience, but there are places they could have done better.
I asked a heap of questions and a few follow ups. They answered quickly, and answered most of them. They didn't answer some of my questions about repairability after the end of the warranty period (which at 10 years is quite good). The manual is available online which definitely helps.
I ended up ordering:
* 3 leg lifting system
* Integrated cable management channel with 2 of the 1 plug boards
* Pixel (which I wont be able to use until my final desk surface is ready)
* Standing mat...
I purchased a Zen Stand Up Desk With Custom Melamine Desktop and couldn't be happier:
- I was expecting the delivery in 10 working days dues to Covid, desk arrived 4 days after the order.
- I had two queries with them, both responded within the hour.
- Not complicated to put together, its a bit of work, but their youtube video was straight forward and accurate, very hard to get it wrong.
- Sturdy and well-polished desk, really high quality.
Well done guys, treat all your customers as you have treated me and you will never worry about your business!
Maybe sturdy, but wrong part supplied
I've just received my Zen Desk. Seems sturdy enough, but confusing instructions, I'm supposed to have 3 different screws, I have 2, but I can get round that - they have a YouTube video for assembly, not as easy as that and this is designed for going in an office - not too many offices have the space to setup you need. But the BIGGIE, just about to put the legs together on the Table top and the Cross Bar Rails don't fit - 1 end of 1 bar doesn't have the slot to allow it to slide past the screws fixing the Leg to the Crossbar ends. 15 attempts to get in contact before an answer.
It has a good frame it's not going to wobble. Motor worked straight out of the box. Took a bit of measuring and drilling to get the top of the desk to sit perfectly in the middle of the stand, but I'm quite happy with the end result.
Good quality sturdy beast
I was a little put off by the reviews on the zenspacedesk site. There seems to be a lot of copy-pasting going on there, making me think the reviews were fake.
I gave them a go anyway, and I'm pretty happy with what I got. $600 for an 1800mm height adjustable desk. It has a solid steel frame, and the thick screws mean it's not going to wobble. Motor worked straight out of the box. No hassles. Took a bit of measuring and drilling to get the top of the desk to sit perfectly in the middle of the stand, but I'm quite happy with the end result.
Excellent service and fantastic product quality
I had been looking for an electric sit/stand desk for a month or two and was struggling to find how to tell the difference between a good quality and average ones. I came across some positive reviews on Google for Zen Space Desks in Brisbane and called them after some email back and forth. The owner Lewis was extremely helpful and friendly. He guided me through the things to look for and when I asked about the cheaper model he educated me on the differences compared to the more expensive one.
I then purchased the “Zen Stand Up Desk With Cus...tom Melamine Desktop” with additional gel mat as an upsell. I have been very happy with this desk for several months and the customer service from Lewis was simply awesome. I would highly recommend this company and it’s electric sit/stand desks.
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