504 reviews
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My wife has Had her emu uggies for 10years plus and Still going strong. But she wanted a fresh pair so got her some more. Had the wrong address in the fill out and one email and it was sorted promptly. Great work!
I appreciated the quick service. I had to return one pair of shoes as that style did not fit my feet well. This was an easy process and I received quick and appropriate response. Show details
I've been buying Emu Australia boots for years, I have my favourite pair on now, that I bought a couple of years ago.. they dont make the style now but they are thick warm and classy! I have a bit of a collection..though this years offering online is less fabulous Show details
Reviews with attachments
I bought some emu slippers, second year in a row, different model, first the mayburry and now the one ul see in the video, the fur inside where u step is gone, same experience twice. I know they have better prices than ugg or mou, but is it wirth to pay 60 euro for less rhan 2 months use of it? Verry dissapointed
Great slippers. Finally wore old ones out, so got new ones Show details
I purchased a pair of emu sneakers at theMerino store in the Sydney airport in april of 2026. I'm a Canadian. When I got home and put them on I noticed the tab for the lace was detached. I contacted emu customer service (several times)and the response is that as I did not purchase from them directly they will not warranty the product or pay for a repair. The note on their website re warranty is a joke. Show details
I purchased a pair of Emu scuffs and couldn’t be happier, they are Australian made quality which will last a long time ,they fit and feel great and because they are home grown they create jobs in Australia. The price is very reasonable when you consider how long these scuffs will last,I won’t need to replace them in six months,I probably won’t have to replace them for years which is real value for money. Show details
Boots arrived quickly, packaged in ways that made them feel special. Quality appears to be exceptional for the price. I love that the boots are lined with wool, I was not expecting that! Show details
I purchased the Agnes boot, love the look and quality. I am looking forward to wearing these this winter. The Emu website is easy to navigate and the purchasing process is easy. The range of products is vast, it covers anything from slippers to every day boots/ shoes. I received my boots within 3 days of ordering and was able to track my order which is fantastic. I would recommend Emu to anyone :) Show details
Emu boots bought delivered 25.11.2025. Boots bought in Croatia, made in China. I checked with EMU to see whether the “ecipele online store” (made in China) is a legit dealer of their footwear, and they confirmed that although their premium line is made in Australia, some products are also made in China and that these boots are a legitimate EMU… Read more
product. I chose EMU over UGG after reading that they are of better quality. However, just one month later I started finding pieces of wool falling out of the boots, and the wool lining in the heel area is completely worn down all the way to the leather/seam. I do expect normal wear over time, but for the wool to be totally worn through in certain areas after only one month is very disappointing. They were used only in dry weather, on average for a maximum of one hour every other day. I hope they will at least last one season.
Quality products, great range and beautifully packaged! Excellent service, our online order was promptly processed, shipped and emails provided status updates. We absolutely love EMU slippers and boots! Quality products, very comfortable and Australian made! ❤️ Highly recommend! ⭐️⭐️⭐️⭐️⭐️ Show details
Beautiful slippers arrived within days with the special free express shipping offer for Father’s Day! Hubby is loving his new slippers, he’s always worn sheepskin slippers but these are his first Emus and said they are sooooo comfortable! Went up a size and the fit is perfect Show details
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Ordered for my husband and he LOVES them. The quality and craftsmanship is top tier. It came with a certificate of authenticity and are proudly Australian owned and made which was the main reason we brought.There so warm and comfortable and im sure he will get many years of wear out of them Show details
- +7
I purchased Emu Australia Platinum Esperence Slippers online via David Jones Australia for $100 on Thursday 31 July 2025. I received the slippers in the mail on Friday 8 August 2025. As of today, Monday 11th of August 2025, I have worn the slippers twice, inside only, for a maximum of 2 hours. Despite very little use the rubber grip on the… Read more
bottom of both slippers is torn and seperating from the sole of the slippers.
In addition to this, there is glue spilled along the edges of the slippers in several places, marking the fabric upper.
Emu Australia claim their products are made in Australia, if that is the case then this is absolutely shameful.
The slippers are poorly made, faulty and I could have purchased a far superior pair from Kmart or Big W for a 10th of the price.
I am unable to review the slippers on either the Emu Australia website or the David Jones website.
Please see uploaded photographs for evidence.
Great Quality and So Comfortable! I'm really happy with my UGG boots! The quality is excellent – soft, warm, and very well made. They’re super comfortable to wear and perfect for cold weather. Definitely worth the purchase! Show details
I buy these slippers regularly. They are warm and cosy. I bought a pair of male slippers for a gift. One is always delighted in an Emu product . When I get a new pair I take the old ones to our beach house to combat the cold of winter. I usually buy online although this time I had a question so rang Emu. How wonderful it was to talk to an actual person immediately who had full knowledge of their product. Thank you Emu Show details
Bought the Alba boots and they’re amazing! So well made, comfy and warm, I haven’t taken them off and I’ve put in another order for the Platinum high lace up boots! Excellent sale prices and service, beautifully packaged and super fast delivery. Very happy and highly recommend! Show details
I needed warm work boots and found a pair from emu. Seriously one of the most comfortable pair of shoes I've ever worn especially considering how active my job is and that im on my feet all day. They are so warm. Slip and waterproof. Show details
Latest follow-ups
Love, love, love my new EMU Ugg boots. The look and feel great, and are true to size. The leather is thick and even, compared to another company I bought from where the leather was thin on one boot. I'm very satisfied with the quality. Show details
Follow-up · Still 5 stars! My uggs are still going strong after 12 mths and lots of wear. They are easy to clean and look after and have maintained look, shape and thickness of leather. Great quality, I still recommend and will buy again.
I have been highly satisfied with my communication with Emu Australia staff members. After realising an incorrect address had been autofilled I was quite distressed that a gift for my granddaughter was lost, never to be seen again. After using the… Read more
online help service, I received prompt replies and ways to solve my issue. All correspondence was timely and I'm happy to say a positive outcome has been achieved. Many thanks and kind regards Jenny
Follow-up · * The response from Emu Australia was immediate and the reply came from a 'real' person. I was also given the tracking number so was able to follow its progress across Australia, from Victoria to WA. * Yes, the gift was recovered. When Australia Post couldn't locate the correct address, the package was taken to our nearest Post Office. * Therefore there was a positive solution. Once again many thanks!
Really well made boots. Excellent traction, perfect fit and comfortable. The wool lining is an extra layer of comfort keeping feet at the right temperature all day. You could wear them anywhere, Show details
Follow-up · Excellent grip on any wet surface. Paving, tiles, hardwood flooring, concrete. Not only durable, they look good and the leather has great water resistance.
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Positive reviews
Helpful and accurate information provided by friendly staff and in the product information and reviews. Pioneer boots are better than expected in comfort and true to size even with the lambs wool inner. Free express shipping was an added bonus. Very happy customer :) Show details
Boots fit well and are nice and firm initially so they wont go floppy later. Zip is functional, so they are good to walk in without foot moving around like most uggs. Definitely follow fitting advice, 1 size up. Good shop and prompt delivery.
Excellent shopping experience from this store. Order was shipped promptly with good packaging. Authenticity certificate in the box was a nice touch. The boots are very good quality. They are miles apart compared to similar boots at the various UGG shops. Only criticism is there's a bit of colour transfer to my heels from the black boots I… Read more
purchased. Size guide on website was perfect and the boots themselves are very comfortable and warm. Will definitely buy from Emu again and recommend to my family and friends.
Negative reviews
Both the Monch and Sharky scuffs are very nice and very close to advertising. If the inner wool was as plush as advertised I would give 5 stars as they would be warmer in winter. Also, the Monch are very tight though I think they should stretch as they are suede. Delivery ran smoothly. Show details
Follow-up · Haven't worn much as it's now summer, though they are really warm. May need socks as well if extra cold just like the website photos. As the inside is lambs wool blisters won't happen. The outside suede is thick enough and very well stitched.
So poor with customer service. Ordered on a Saturday paid extra for express delivery 1-2 days. Shipped Monday with 2 weeks delivery. Can't contact anyone other than via email that takes to long to reply. No live chat or telephone numbers. Never again. Buy from a physical shop
Service not too bad, The recommended price was grossly inflated and they have Formaldehyde in the slippers which we all know can be deadly to the human body. After a few days in the sun and dripping essential oils into the slippers the smell has mostly gone. Show details
Recent reviews
My Emu slippers are the second pair purchased. Soft and breathe because of the lambs wool and are comfortable. Fit wonderfully well and have an air of luxury and sophistication about them. Show details
Excellent customer service to express shipping ! I’ve had 4 pairs myself over the years & just bought a pair for my mum, Mother’s Day gift. Also sent 3x pairs to family in the UK makes the perfect Aussie gift loved and worn well ! Show details
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