Best HSBC Bank Accounts

I experienced a fraudulent transaction on 06/02 and immediately provided all supporting documentation, including evidence from the legitimate company… Read more

that was being impersonated. Three months later, HSBC’s dispute team still seemed completely unable to handle the case properly.

Every interaction felt scripted and robotic. No real action was taken, no meaningful updates were provided, and I was repeatedly left feeling like the bank was siding with the scammer instead of protecting its customer.

This was the first time I’ve ever been scammed, and the experience with HSBC made an already stressful situation far worse. After banking with HSBC for decades, this has been a major wake-up call. Not only is this card expensive to use while travelling because of excessive fees and poor exchange rates, but when it truly mattered, HSBC failed to provide the protection and support I expected.

A bank’s real value shows during difficult situations, and unfortunately HSBC completely lost my trust through this experience. I would strongly discourage anyone from relying on this card for travel or fraud protection.

HSBC Sunnybank opening an account – I went to HSBC Sunnybank today 31 March 2023 and Amy attended to me. Amy was calm polite and courteous explaining everything and answer all my… Read more

queries. My business went smoothly quite different from what I experienced yesterday. I think yesterday was mainly due to the young teller at the front desk need customer service training. Thank you Amy you made my day.