Best Aussie Broadband Internet Service Providers

Our experience was excellent. The support person was very fast to identify the problem and talk is through it. Back on line in a very short time. Easy to understand instructions and very patient with us. Five stars from us.

The service I requested was not provided at the time and it took me several months to realise it, as the speed kept dropping down very sharply… Read more

virtually every month. I attempted to correct the package over the phone several times, but I kept getting transferred from one call centre to another and was asked for all my identifying information every time. It seems that the call centres are located overseas where Australian privacy and security rules and laws do not apply, thus allowing call centre operators to freely trade personally identifying information with trackers, hackers, spies and data broker world wide.

In order to avoid taking responsibility, they send Emails from Mr & Mrs No Reply so that you cannot directly question the contents, this way you will need to call their overseas based call centres, keep providing names addresses, dates of birth, driver license numbers and so on before you mention the No Reply message and hope that one of the several the overseas operators can find it and handle it.

Time for me to look for a decent provider!