Household Utilities

Excellent service, fast efficient connection provided. Would highly recommend. Shirantha was great.

Very thorough walk-through with modem setup and connection from Pons. Much appreciated!

Helpful and easy to deal with. Only cancelled due to moving.

Moving house is a stressful enough time as it is and to land in my new home with the NBN seamlessly connected and all kids happy was a massive win.… Read more

Didn’t even have to set anything up - it was just plug and play. Soooo super impressed with your service Aussie Broadband! I’ve been singing your praises to anyone who will listen.

Kylie was phenomenal! Extremely charming and empathetic. She made the experience of moving & switching providers much less daunting! Highly recommend!

Average very average, Dodo never adjusted my payment after fetch was removed from my account. Over priced so look around

Just wanted to say thank you to the Launtel Team for their prompt response with identifying a HFC issue with my service, making an appointment with… Read more

the NBN which is now all sorted and following up to ensure I have no further issues or any questions, thank you again for good old fashioned customer service, greatly appreciated

A big rip off company. Saved $200 a month changing electricity suppliers. ORIGIN ENERGY way over priced!

Called at 9am and internet was connected by 10 am with BYO modem. MJ from sales was helpful and efficient. Answered questions I had.

Helped with loss of connection when changing router. Connection was restored.

Joined Globird after comparing the market. Their prices were good and they are apparently Melbourne based. Was good until I kept getting… Read more

under-estimated on gas. So i changed to paper bills so I could keep track and send actual reads myself, So I dont end up with a massive catchup bill. And it helps with my bill management. Apparently if you choose this your rates go up. They don't like it when you wont let them direct debit. Your get moved to a higher rate plan.

Well, I noticed my paper bill in WINTER was very low. Looked closer, they estimated I used $10 worth of gas. In Winter? I sent an actual reading, and my new bill came. Biggest utility bill I have ever recieved in my life. And trying to read the 'breakdown' made my head sore. All I managed to understand was it includes 48 days of gas in one hit.

So yeh, thanks Globird, if you didnt way under estimate me and send me that heart stopping bill, I'd have never realised exactly how high the rates had actually gone. Keep comparing people.

I have spoken to 3 people and sent an email and nobody seems to know what is going on. Questions are-1, how to download power to my battery as… Read more

nothing is happening, how to activate the 3 hours of upload between 6pm and 9pm. I am told that these are automatic, however I am not seeing anu free power to my batters and there is no upload between 6 and 9. The app is useless as it has na ability to manage these 2 main issues. It is rediculous to tell me that there are no controls as to how much energy is uploaded from my battery as I JUST MIGHT NEED IT!. Can anyone tell me what other companies can give my at elast 5c feed in tarrif at the moment?????

The most attentive service I've every experienced with any company❣️

Kogan needs 24 hours before new service to be activated. Couldn't wait, Changed provider and got same plan activated within 15 minutes.

Tanks Stella for your help! I can use your network

MJ is amazing! Thank you MJ for fast and efficient service

Honest, trustworthy and personable customer service! I haven't had a negative experience in the 7 or 8 years that I've been a customer with Mint Telecom.

Easy sign up in minutes and simplified rates to understand. I’m not tech savvy but it was easy enough.

I contacted them about my account and they were able to support me right away.

So far so good, had one problem with no internet for more then 2 hours. i was not notify

Daily drop outs - not acceptable in current environment – Have been with Spintel for exactly four years (Bulimba, QLD). All well and good until the daily drop outs started in the last 3 months or so. Given… Read more

my other half and I work from home, that's just not usable NBN. I could call and join the call centre run around - but with a few clicks I've moved to a new vendor; cheaper (from 100GB to unlimited) and working.

Voit service is rubish This service is crap customers have to call 10 times for the call to go through and it leave a miss call on the other end but it dont ring. Avoid at all cost

Jason set up an E Sim on our iPad! Jason was very helpful and the process was very simple.

I've been a customer of Australia Online for over 20 years. Their technical support and advice is excellent. Their sales support is excellent. They have a strong customer focus and I'm a VERY happy customer.

Moved into a rental property, was advised by Landlord had to utilise Leaptel to get the internet etc. Logged on-line to Leaptel and ordered the… Read more

Modems. When ready to connect, called and advised nothing was coming into the house, they had me running around looking for a white box, all the while, they had not contacted Opticomm to connect the property. Shocking to say the least. Was extremely dissappointed, had to go out and buy a starlink so I could work from home. Now, I have contacted Aussie Broadband, and tomorrow Opticomm will come to the property and switch me on, they knew exactly what was needed to get me started. So unfortunately, if anyone asks me about Leaptel, there will be nothing nice to say.

The support was speedy(Thanks Debbie!), price is a bit expensive compared to other telcos promotion, but the quality is good. It would be great if there’s 5G support for the minimum plan.

Having been an Internode customer for more than 25 years I decided to cancel, due to their price increase. Internode was by far the best ISP in the… Read more

Australian marketplace, but has gone dramatically downhill since TPG took over. Their price-service ratio is now 100% weighted in favour of TPG.

Don't go there!!!

Amber have been very helpful in the set-up process, looking forward to the result

I swapped to Neptune to get better ping to Asia for a lot of games i like. World of Tanks ect, i went from 150 ish to less then 100! Sadly the 2… Read more

cables going to Singapore atm have been cut and it has shot back up, this is 100% not there fault and they have been very active on updating the issue.

This is the type of ISP you want to have, great support, great peak download speeds, great gaming pings

I called for assistance regarding billing and lovely Ms Angelica did not disappoint, so grateful for she’s always ready to help.