Very reliable internet connection. Have had for fourth months now and no issues at all. The customer service is fantastic - always very quick to get through to them and they are Australian based.

Most speed test (except one) have been above 42. Can't complain about that.
Reliability is good. Only one dropout but that seemed a network issue so it wasn't just us.
Very happy.

Excellent and easy service to change too customer service very supportive and set up so quick can't say anything negative about service or staff .well done and a big plus no overseas call centre

What can I say? NBN has recently been made accessible in my area. I was tossing up between Telstra NBN & Aussie BB. The value for money won me over! I ordered online yesterday, and received my package in less than 48hrs! Connection was too easy with help from the great customer service. I came from ADSL, so the speeds I’m experiencing are just phenomenal! Highly recommended A+++

After having a horrendous experience with our previous NBN supplier (Belong), it has been nothing but a wonderful opportunity to experience a company who actually care about their customers.

Aussie has provided amazing customer service and the effort required in changing over to them was flawless.

By far I would recommend Aussie as an internet service provider for anyone who is looking for a company that cares.

Aussie broadband still drops out at least 4 times a day other than that it fine the app is easy to use so you most time don’t need to ring the support line often and when you lines are still long but they tell you that straight away and service always gives 100 per

very nice customer service, really helpful for a beginner to Australia,
I have to say that the app is wonderful, easily to use,worth the price.
The service of ab , in the main, reliable.，wanna say thanks.

Nbn connection happened without dramas. Since then one dropout but it was resolved by turning the modem off and on. We’re very happy with our service. Would definitely recommend Aussie

The transfer from my previous NBN provider was fast and efficient. When I needed information about retention of my email address, and the possible change of account settings, advice was professionally and quickly provided by a most friendly and helpful staff member located in Australia. The Aussie Broadband website is easy to navigate and is a source of an immense amount of support information. And, importantly, the NBN connection and speed are most reliable - at a competitive price!

The times I’ve called to ask for help have been no longer than 5 minutes and my problems solved and im back online in minutes. Amazing service and Australian owned and run.

Fast compared to ADSL so loving being able to use Netflix and other online entertainment.
Still very expensive compared to new competitors who have contacted us since we signed up. Needs fixing to keep us as customers.

All the reviews are true - amazing customer service, great speeds, helpful, no lock in contracts (i stopped mine for 6 months while i did my renovation no worries). Definitely going back once my renovation complete.

Excellent customer service. Stable connection. Few speed issue initially but all sorted out. I was using Vodafone NBN before and it was crape. Very happy with Aussie Broadband. Highly recommend

When your on the internet its great until it slows down.When you check the speed it is not as it should be
.Living in the bush its still ok. I must say that the I am very happy with the team when I have a problem. At least they listen to you and help when needed.

Installation was very straightforward with an NBN tech, and the speed is blazing fast. I am on FTTN but I think I'm lucky to be near a node, as there is absolutely no drop in speed. Unlimited data as well. Finally I'm in the 21st century :)

I also appreciate not having to be on a yearly contract-- I imagine that encourages Aussie Broadband to maintain a high level of quality and service. I hope that in the future they will be able to continue with FTTP conversions, as I would love to stick with them as landline speeds increase.

Changed from Telstra, l spoke to a person in Australia after a couple of minutes on hold, got connected within 30 minutes, got now more than double the speed for 30% less cost, no dropouts or connection problems, can’t recommend highly enough!

Very happy with Aussie Broadband. We tried for two months with a large telco and got nowhere because we built in an area they could not find an address for . One call to Aussie and all was sorted in a couple of days two houses next door have now joined Aussie as they were having the same trouble with the large telco that I was. Connection has worked fine no dropouts. It have been a pleasure doing business with Aussie Broadband staff experienced and friendly five stars.