Aussie Broadband

Connection has not had any dropouts to date. I have had no issues and any queries I had were dealt with quickly and in a friendly manner. No bad feedback from me.

After being with a big name telco for many years and often getting terrible service we made the switch to Aussie Broadband. The best thing we ever did. At first we chose a higher speed package but they contacted us to say it wasn’t really available in our area so they dropped us back a notch and we have had no problems...even when all the kids were back at school.
Speeds are constant and if you do need to talk to a technician they are Aussies and local.

Called up to signup to an nbn service, 2 hours later connection was active (nbn was activated previously in my location) and at the promised speed. Never experienced such a smooth, fast and simple internet activation.

Aussie Broadband have not put a foot wrong since we joined.

Even when issues occur, they keep us informed proactively and regularly through emails and SMS.

I recommend them to anyone either switching over to the MBN or looking to change their current provider.

Was told NBN could not be connected to my place for another 2 months despite being 'available'. Aussie took one phone call, one week for a technician to connect for the service then to be immediately connected.

Everything has gone smooth with transition from ADSL+ to NBN with AussieBB. I like their customer app were every detail is provided for monitoring and ability to change or modify. Would recommend based on my experience with them.

Previous tenant had NBN connected and we signed up with AB based on good reviews. Signup process straight forward and quick with knowledgeable person. Using an old modem that hadn’t had firmware updated for years and spent an hour working through those issues with their technical support team which was impressive. Connection has been great so far. If you do signup to AB use number 3029097 for a fifty dollar saving - it worked for me!

It was an easy transition to the NBN FTTC for me with Aussie Broadband. Competent Australian people providing excellent support. I was a Telstra customer for the last 5 years so I have experienced the worst that telecommunications has to offer. Overseas call centres used by all the other providers need to be avoided, unless you want to spent your life in phone queues, then to struggle with language barriers trying to get a problem resolved. I also feel good about supporting Australian jobs in Australia. I would highly recommend Aussie Broadband.

within a week i was up and running, any questions answered quickly over the phone.
here are photos before and after with optus ADSL2+ vs now Aussie broadband NBN. Simply amazing !

Aussie broadband have been great so far. Signing up was simple, I was kept well informed of the NBN appointment, and the speed has been great. Highly recommend the company.

" I never ever recommend to anyone Aussie broadband "

Hi, I already cancel my service three months ago and they still charged me 79$/ month ( auto debit) when I call customer care they only gave me one month refund to my account and they keep denying for my full refund.
This is really disappointed to any customer so be aware with Aussie broadband

No connection or speed issues after 2 years constant drama with Telstra. They run tests regularly on speed . Fast! Didn’t try to oversell product . Service amazing . Helpful and friendly Fabulous

Dropouts on weekends when doing assignments. Initial issues dealt with promptly I am a person of few words and direct when I do communicate, and your requirement for 30 words is crap.

I tried to sign up for the $49 seniors broadband and was told "we aren't doing that plan - how about a more expensive one?" So I gave up and have gone with another provider who does not have misleading information on their website! Humrrumph.