Best Beko Washer Dryer Combos
Beko Freestanding Washer BWD7541W
- Capacity7.5 kg
- Household Size 2-3 people
We bought this washing machine/Dryer (Beko Freestanding Washer BWD7541W) 2 years ago and also bought 5 years extended warranty. Within first 12… Read more
months of the purchase the machine broke for the first time and we had to wait about 2 weeks before someone came in to fix the machine, even after several emails and phone calls to Beko. This washing machine broke again on 30th July 2025 and I called Beko requesting repair under extended warranty. Beko subcontracted the repair issue to their agent' on 31st July with a company called 'Courtesy Appliance Service'. I was told by Beko that someone from the agent's office will contact me within 1-2 working days. I waited 4 working days and then rang the 'Courtesy Appliance Service' 3 times and spoke to a gentlemen there. Each time he told me that he will call me back and arrange a technician to come over He never called me back. Yesterday (7th August) I called the Beko's agent again and he said he will call me back within half an hour and confirm the technician to come over. AS usual he didn't call me back.
Since we bought this washing machine, we had several problems and had to reset a few times, through telephone support from Beko. My experience with Beko's service (When a repair is requested) is horrible. I had a different brand of washing/Dryer machine before we bought this Beko brand. That particular brand never had any issues for over 6 years. Based on my experience with Beko, and specially their customer service, I strongly recommend others not to buy Beko machines. In my experience, Beko's appliances are not worth the money and stress one have to go through if the machine breaks down.