ALDI Casalife 3-in-1 Bathroom Heater, Exhaust Fan and Light BH02D

Horrible! Burnt the area around the lamp. Not safe to use. Show details

Does not meet safety standards – the product was installed correctly by an electrician. A globe required replacing when the original was removed it was burned and had begun to burn the area of ceiling where it was installed. Have made contact with Aldi regarding the safety and fact that house could have caught fire as all globes when removed were burnt.

Keep away from this brand as Aldi offer no spare parts backup – Aldi Casalife Bathroom heater fan light. It really deserved minus stars but unable to give that Purchased in March 2023 Check link for what product looks like. https://archivana.com/en/au/aldi/plyBR/ Please people dont buy this 3-in-1 Bathroom Heater, Exhaust Fan and Light as Aldi will not provide any spare parts for any failure out of… Read more

warranty.

This unit appeared to do a reasonable job of getting rid of moisture. But noisier than expected. Led Light could of been a bit brighter.

Had this Aldi Ceiling Fan Light installed and after about 12 months the LED Bulb failed which had been flickering for a little while. So I rung the Casalife [ Manufacturer] helpline number thinking that would be a simple matter getting a new LED Lamp.

When I rung up I got told to give name address and phone number which I did and they said they would get back to me shortly. A few days passed so I rung again and went through the same procedure and never got a call back as promised.

So I noted I had a email address so emailed them and still no reply after 2 weeks.

As a last resort I went back to Aldi quoting model number etc. Got told by staff that they have no access to any Supplier details and they just sell whats provided to them. And said to me cant you go to Bunnings and buy a bulb?. I said no as they dont stock that bulb.

Not good enough Aldi making / supply your goods and failing to provide any parts back up service.

I understood there was some Consumer law that products had to be of acceptable quality and parts would be available.

But must of been mistaken.