AstralPool Halo Chlor Series
Verified8 reviews
The AstralPool HaloChlor suite and Halo PH Doser and HALO BT PH sensors in my opinion are not worth the money. I feel they are designed to fail. I have had lots of trouble with the software, and they don't seem to support Android users well. There was an option that had auto timezone, and when enabled it offset the time from your location, for… Read more
mine it was 14 hours difference. On manual time, it drifts. So bad if you wan timers set for your pool to use cheaper electricity. After spending a lot of time with the online service people who only use iOS to verify it worked, they finally said it will be fixed in an update (they removed the feature). Push notifications do not work either, so if you are considering this for the smarts, look elsewhere.
Finally, one of the PH sensor batteries has gone flat after 19 months. That is ok, however the Halo BT is glued shut so the user cannot replace, and only a 12 month warranty. The cheapest retailer has one for $479. There is also the ORP sensor which will have its bettery go soon for a similiar price.
Problem free Halo Chlor System – I have replaced my Chemigen D10 system with the Halo Chlor 25 system. I could not be happier. The pool has never looked so good. The system is so easy to use and I can view the state of my pool with the app on my mobile anywhere. I did have a small issue when I had a very heavy downpour which brought on an algae bloom. It took an extra day or two… Read more · 1
to stabilizer the chlorine level with addition of some liquid chlorine. I think the acid dosing is more precise and responsive. My system runs the filter pump, and separate pump for the infloor cleaning system and a heater.
Smart home integration actively blocked – Bought this model specifically for smart home integration through Home Assistant, only to find out recent firmware updates have blocked integration. Developers should be striving for open APIs rather than closed source, there is no reason for it other than annoying customers. Device works fine otherwise, and is probably fine for users that don't want smart home integration but this has left me and many other users very annoyed. Show details
Removed all smart home compatibility – *Warning* Ever since firmware 2.4/2.5, this so called 'leader in smart pool technology' has completely blocked all smart home integration. Do not expect to have your pool integrated with Home Assistant, Node Red or any other automation solution. They've locked them all out. Very deceptive as purchases were made on that basis due to the fact it… Read more
was working wonderfully, but not for over 8 months now. Support don't want to help. So I join the exodus of many Astral Halo customers selling their devalued second hand products for a more compatible replacement.
Love my Astral Halo Mineral Chlorinator from Swimming Pool Kits Direct – I love my Astral Halo Mineral Chlorinator. it's been amazing and such a big improvement on my old salt one. Show details
Average – Purchase a new Halo Chlorinator, probes and variable speed pump, partly on the basis that there is an open API promised and the Bluetooth protocol was open - so it integrated with other services like HomeAssistant. Latest firmware version blocks all of this and now you have to use their app - which is cutting edge for 1995. Show details
Disappointing service, product failed in 3 months – Brand new Halo system commissioned in October, dropped $5k on the full Halo setup with variable pump and probes. One of the probes has died 3 months in. Contacting Astral/Fluidra I was advised it takes 3 weeks to get a RESPONSE, let alone repair or replacement. Absolutely pathetic service and I regret going with a company that clearly don’t… Read more
support their product.
UPDATE: Issue was rectified within 2 weeks after escalating. Customer service giving out incorrect information. Still disappointed that a product that should last years only lasted months.
Modern and so easy to use – Pool has never looked better, touch screen is very responsive and easy to use. Acid pump doses acid for me every day. Seems to be using far less power than previous unit. Show details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Scott M, I'm sorry that one of our products has… Read more