Aussie Fitness

Aussie Fitness

 Verified
Aussie Fitness
3.5

68 reviews

PositivevsNegative
62% · 4223 · 34%

Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Quality
3.6
Shipping
4.0
Customer Service
1.0

Reviews

68 reviews
Steven R.
Steven R.
  Online store

Excellent Experience

Very satisfied with both the quality of the equipment and the customer service. The process from initial inquiry to delivery was very efficient. I would definitely recommend Aussie Fitness to anyone looking to purchase gym equipment. Show details
Scott S.
Scott S.Greater Melbourne (Metropolitan), VIC
  Online store

Reliable Service and Fast Delivery

I have made numerous purchases with Aussie Fitness over the years. All of them have been good. Generally their pricing is very competitive and they deliver faster than advertised. I would have no problem recommending these guys and usually do Show details
David
DavidSunshine Coast62 posts
  Verified Physical store
Product Quality
Customer Service
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Core Pilates
Core Pilates
  Online store

Super efficient service

All items in stock with competitive prices and reasonable delivery cost. Items arrived earlier than I expected & in perfect order. Highly Recommend Show details
Gee
Gee
  Verified Online store
Mandy
MandyCentral Queensland, QLD
  Online store

A+ Experience

Ordered an exercise bike, a mat and a skipping rope. It all arrived interstate in record time with excellent tracking information. Just an A+ experience, will shop here again.
Ryan
RyanGreater Melbourne (Outer), VIC
  Verified Online store
Product Quality
Shipping
Chris
ChrisSydney, NSW
  Online store

10/10 experience

I purchased 17 rubber floor tiles for a home gym and it arrived in less than 48 hours. Fast shipping, great market price. I read a ton a bad reviews on this website, but my experience was great.  Show details
George
GeorgeSydney, NSW12 posts
  Online store

Fantastic products and service

Bought two items, one on each occasion. Quick delivery and quick service. Most businesses will COVID excuses for delays in delivery but not these guys. Checked out a few other places but they had the best prices. Show details
Product Quality
Shipping
Rhys Greedy
Rhys GreedySouth East Queensland, QLD5 posts
  Online store
Andrew
Andrew
  Online store

Pretty bad

Asked to cancel a pre order I made and all they said was they'll transfer it to accounts, did not hear anything back. Checked in 2 weeks later to find out it was refunded. Haven't received anything from them.. Spoke to Afterpay cause it says I still need to make another payment but was suppose to be cancelled? Talked to Afterpay and they haven't had any notification of a refund from them. Still waiting for them to reply to my message since its impossible to reach them by phone.

Update: My matter was finally resolved after being told to email someone over the weekend. Their communication needs to be a bit better between each other but I suspect having an overflow of customers could've interrupted that a bit.

Sonia
SoniaSydney, NSW
  Online store
Product Quality
Shipping
LMac
LMacGreater Melbourne (Inner), VIC
  Online store

STAY AWAY

I ordered a 20 kg barbell weight set from this company using Amazon. Not only was it missing a plate but the clips are impossible to get onto the bar. Neither me nor my partner are able to get them on and so the product is unusable. I have tried to contact the company and they have not responded other than saying I need to send it back to them. Due to the weight of the item it will cost far more than the item is worth to ship it back to them . They are not even trying to resolve the problem.

Do yourself a favor and do not buy from this company. I believed I was buying from Amazon who is known for good customer experience but made a huge mistake. Show details

Aimee H.
Aimee H.
  Online store

Fast and reliable every time

I made my first purchase with Aussie Fitness 3 years ago when I was setting up my training studio. Their range of products means I have been able to order almost everything from them. I have found their communication to be excellent and the quality of the equipment excellent. They seem to have new products arriving all the time which is great to keep adding variety for my clients. Delivery has always been fast and the delivery cost is reasonable. I would recommend this company. Show details
Emma
Emma4 posts
  Online store

Questions & Answers

Markus
Markus · Aussie Fitness

Hi guys. Ordered and paid for a green force USA band and got sent

a "frog" band.

Could you please send me the proper one or refund the money?

Thanks. Mark Wilkinson.

Transaction number is 167861911 on 21st January. Cost was$47.85

Aussie Fitness
Aussie Fitness   DM   

Hi Mark. All sorted. Thanks for your business!

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