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I bought this cover in June 2021 and thought it was coming from Australia. I purchased the premium version but when it arrived from Texas it seemed very lightweight. There is also no locking mechanism on the bottom of the zipper so when the wind blows the zip just undoes itself. Material seems very light and certainly not deluxe. I am not a satisfied customer.
Purchased in June 2021 for $285.00.
Do not buy anything from them scammers beware
On the 14th February 2021 I ordered a car cover from a company called Australia Car Covers. The company advertises on their website that most of their orders are delivered within 3 days of the customer placing it and that they ship the same day. I thought that was most probable because the address of the company in their contact page is BA Trading - EZI - Car Covers Factory 143 Tranquil Drive Carramar WA 6031 Australia.
I received confirmation of my order by email on the 14th February 2021 and it stated that the delivery date would be on the 1...8th Feb 2021. I tried to contact the company several times from the 20th Feb by calling the contact number on their website (which is (03) 9109 8946) to ask when my order might be delivered. Every time I called the contact number there was no answer. I decided to Chat through the company's website and they told me that they were in fact an American company, and that the order had been delayed and was being shipped from Texas, and that I would not receive the order until the 26th Feb2021. I told them this was unacceptable and that I wanted to cancel the order. The person in the chat told me that was not possible. I have attached a copy of the chat and also since found out that the Australia car covers company is ripping off a lot of other people and hope you can help stop them https://www.productreview.com.au/listings/australia-car-covers The legitimate company Is Australian Car Covers and are in Australia. Hope this helps Kind regards Stephen Smith
No cover has ever arrived
I ordered a car cover and thought I was buying an Australian product.It was charged and so was an international transaction fee.No cover has arrived and on enquiring ,excuses were always made.
Do not give these people your money,this is a scam.
Purchased in June 2021.
Avoid just read the reviews
Ordered and paid for Indoor Premium Satin Edition Car Cover $284.95 11/5/2021 received cover 18/5/2021. 11/6/2021 noticed the stitching was coming apart after contacting Australia Car Covers and sending photos. I was told there 30 day refund policy started on the purchase date not on delivery date. But they would give me a 20% discount on my next order (lol) and refund $50 into my account so I can get it repaired myself. I am very disappointed in the product and service. Avoid.
Purchased in May 2021 for $284.95.
Scam! Rubbish product not fit to cover wood
Purchased premium cover, it leaked, complained, offered to keep cover and have discount on purchase of a new one which I refused about 5 times, lodged complaint with PayPal, only to have this mob reply with send item back to the USA for refund which I refused to do due to costs, so PAYPAl refused my refund as didn’t send it back to the US (maybe I should write another review about PayPal’s crappy service, and being locked out of communication regarding clear breaches by the seller) kept onto the seller about replacement, they finally sent a re...placement which was not the Premium, but a crappy cheap perforated cover which lets dirt and water Through, contacted them and they insisted it was premium although the SKU code on the boxes and the covers were completely different. This mob are a mob of manipulative liars peddling junk products for premium prices AVOID AT ALL COSTS
Purchased in November 2020 for $500.00.
Scammers... "FREE Shipping on ALL Orders" email in my spam requesting $45 postage fee for out of zone!
Image states it all. Absolute Scammers. How many people do they get with this.
"Free shipping on all orders. Free shipping" to be followed up with the email "We can see that you have chosen FREE Delivery and we do have this service on most areas of Australia from Texas USA, hence our Shipping Team just observed that you are under Extended Delivery area which requires additional $45.00, and this will take 5-7 business days delivery"
Purchased in March 2021.
Avoid at all costs do not place an order close their website and never go back!!!
I ordered before checking reviews. After weeks past their estimated delivery date I hadn't received the cover. I then requested to cancel the order via their chat line they said OK and promised a refund within 24 hours, using their favourite phrase "rest assured". After a few conversations and no refund they said the item was still going to be couriered to me from Ezi Returns warehouse in Western Australia ( a general shipping service for numerous companies, who can't be contacted by customers) After a long story with shipping , the courier co...mpany returned the item to Ezi Returns. three weeks later I still don't have a refund and have opened a Paypal dispute . No one takes proper responsibility, they have to refer my refund to their "financial department" an obvious delaying tactic. On a lighter note, amusingly nearly all their chat line operators are called female names beginning with [Name Removed], like [Names Removed] I believe that they are probably Chinese based and not in Texas USA either.
Purchased in March 2021.
They claim to be Australian, they are not. They are based in the USA with a Melbourne Phone number, and a so called wharehouse with a stock of "thousands" in some body's house in WA.
Guaranteed fitted. It was not! It was made out of very thin stretchy material, one size fits all (sort off). A bit like a big pair of tights. It made the Bentley look like a Ballerina in a boiler suit.
Best Quality? it was so thin as to be nearly transparant! It was rubbish.
Best Price ? Coverworld were 1/2 the price twice the quality and Aussie made!
The only good point is that they did actually give me a refund after a lot of haggling, but cost me nearly $50 to send it back.
Buyer beware. ACCC should be looking at this outfit.
Purchased in April 2021 for $288.00.
Don’t not buy not genuine
I normal buy covercraft covers that where
Made in Australia...they have lasted me forever and are the best protection but couldnt find their details as they changed their business name (I have since found them https://www.caraccessoryworld.com) ... anyway thought I would give this company a go as it sounded very similar, custom made to my car, excellent fabric protection and they where cheaper!!
What a joke they are a Chinese fake company so not sure how they are getting away with it!! The cover is not custom to the car and no protection with the fabric! Turned out to be a expensive mistake! Honestly don’t waste you money!!
Purchased in January 2021 at Australia car covers .
well i never got it
well i went online to buy one and i did , only to get an email saying that i had to pay an extra $45 to have it delivered to where i lived. It said free delivery on Australia car cover web page. to anywhere , but they still tried to charge me the 45 even after i told them it said free delivery anywhere on their page. So not impressed at all ,
Purchased in February 2021 for $304.00.
australiacarcovers.com are a bunch of grifters. AVOID
I made the error of not doing due diligence on Australiacarcovers.com prior to ordering a car cover. The use of Australia in the title should have warned me to look below the surface. I bought a cover claimed to be “premium” – 7 layers and hail resistant etc. It was clear once the product arrived that it was a waterproof layer of a fleecy lining and nothing more. Not anything resembling 7 layers. However the cover fitted well & was easy to remove, so for the first 2-3 weeks I was pleased. It then rained, and the cover leaked in all sorts ...of places and the rest of the waterproofing prevented it from drying up. It would stay wet for days until I flipped it inside out to dry. It was completely useless in the wet. I emailed the company complaining and wanting to take them make good the offer on their website to refund the cost of their products within 30 days. Like other posters to this website, I received several really annoying emails with bonus reimbursement offers up to $100, along with a discount on a new cover each time I asked for a refund. They thought keeping the old one was a great idea because I could use it inside. (I bought a cover because there is no inside vehicle storage in my home in inner city Melbourne.) Fortunately I bought it using Paypal and only after threatening to raise it as a dispute with Paypal did they agree to refund my purchase. They had requested I return the old one so I was out of pocket $25, but glad to get rid of it. It was posted back to a house in the northern suburbs of Perth. I have now been refunded the original purchase price of about $300. Their products are not fit for purpose & they are a bunch of grifters. If you store your vehicle outside, AVOID their products. They are rubbish. Look for a local manufacturer.
Purchased in January 2021 for $300.00.
An Australian alternative..
We are Australian Car Covers, note the 'n' in Australian. We are Australian made and have been so for the past 20+ years. This company has used an almost exact domain name as ours to take all customers who would normally be looking for us. We have had multiple phone calls from unhappy customers to this American site who have no idea they are buying an overseas product. Please don't be fooled, look for australiancarcovers.com.au for a truly Australian product. Make sure you look for the .au on the end of web sites to be sure they are domiciled in Australia. We are so devastated this has happened to our business and we can do nothing about it other than to get the word out about this other site.
The worst company I have EVER dealt with.
My advise is, Do not have any dealings with this company.
Through my personal experience, it was an ordeal to get the correct cover sent to me. They were not prepared to reimburse me for the return postage for the cover they sent me, despite every detail from me being correct. They even requested me to keep the incorrect cover and pay them AGAIN for them to dispatch the correct cover. Don't bother trying to contact them by the Australian phone number, because based on my numerous attempts, they just won't answer and for as long as you hold, all...
Purchased in January 2021.
Why oh why did I buy
Purchased the top of the line cover for my 69 Mustang as a temporary solution against the elements.
After rain I remove the cover to the sight of a car that looks like it has taken a dip at Bondi beach.
During the hot days the car sweats like it were a heavy set triathlete.
I pray to God there is no hail on the horizon.
Purchased in January 2021 for $380.00.
I bought their premium cover for $314.95. It is meant to give 4 star hail protection as opposed to 2 stars with a "Basic" cover. It is meant to have 7 layers. The cover doesn't look like it would offer any protection from hail. I wrote to them that it is possible that their dispatch might have accidentally sent me the wrong unit. Back and forth for 3 months with them now. Dodgy as hell!
Purchased in September 2020 for $314.95.
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