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Australian Ethical Super

Australian Ethical Super

4.3 from 220 reviews · View Statistics
See the Best Retail Superannuation Funds in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Australian Ethical

Pros

Helpful customer service
Great returns
Simple to sign up

Reviews

  • Transparency
    4.2 (103)
  • Customer Service
    3.9 (105)
  • Insurance Options
    3.9 (42)
  • Income Protection
    3.7 (29)
  • Rates and Fees
    4.0 (85)
Previous
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Lachlan J.
Lachlan J.
  • 4 reviews
  • 1 like

Superb ethical fund

published

The best thing about Australian Ethical is as a member they are actually ethical and not just greenwashing - they don’t have unethical companies that other “ethical” funds and investments that say they are ethical really aren’t

Big fan of the strict approach without jeapordising performance one bit, my australian aerhicsl has held up well compared to my friends in other funds on similar risk/return profiles

  • Incentivised Review No
Australian Ethical
Australian EthicalAustralian EthicalSend a private message

Thanks so much for this feedback, Lachlan! We really appreciate these encouraging words! Thanks once again for leaving these great comments and continuing to support our fund as we strive to make the world a better place for all creatures on it.

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Time to leave

published
  • Incentivised Review No
Australian Ethical
Australian EthicalAustralian EthicalSend a private message
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Poor performance

published

I moved to AE 12 months ago and due to poor performance of the balanced fund have less money now than when I changed over. I have lost all of my contributions for the whole year and then some. Now moving to another fund that has an ethical portfolio. Very disappointed

  • Transparency
  • Customer Service
Australian Ethical
Australian EthicalAustralian EthicalSend a private message
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jaya36
jaya36SA, 5169
  • 89 reviews
  • 90 likes

Decided they were better than others

published
  • Transparency
  • Rates and Fees
  • Incentivised Review No
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Retail Superannuation Funds

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Kerrie Sawyer
Kerrie SawyerNorth Western Region, NSW
  • 2 reviews

Terrible customer service

published

15 yrs use to be great service . Now I have to re ring numerous times to get a simple thing finalised. Keep saying tomorrow it should be done . It’s been 2 weeks. For a simple request of receipt of intent to claim tax.Thinking of moving super to another ethical fund

  • Customer Service
  • Incentivised Review No
Australian Ethical
Australian EthicalAustralian EthicalSend a private message
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F Warner
F WarnerFar North Queensland, QLD

Very disappointing, unethical corporate citizens.

published

A total void in communicating and numerous stalling tactics employed to slow the process of refunding my staff's super AND no responsibility taken for providing a breakdown of interests that also need to be accounted for.

  • Transparency
  • Customer Service
  • Incentivised Review No
Australian Ethical
Australian EthicalAustralian EthicalSend a private message

Thanks for the feedback. We apologise for the lengthy time it has taken to refund contributions to staff members. We realise that the process was un-satisfactory and will certainly address these communication errors accordingly.

F Warner
F Warner

Sadly we are all still waiting for the refund. It's only been FOUR MONTHS so far.

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Unethical behaviour

published

Have been with ae for over 15 years. All was great until i hit 65 and wanted to withdraw my super. Was told it would be 7 to 10 days, ended up being almost a month. Numerous phone calls, promises of sending money.....more phone calls more promises until it finally arrives having lost value due to their incompetance. Am so disappointed after all these years as loyal super holder, managed fund holder and invester.
Now looking for new ethical fund to invest in, one that is truely ethical.
Very stressful experience.

  • Incentivised Review No
Australian Ethical
Australian EthicalAustralian EthicalSend a private message
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Paul Zammit
Paul ZammitGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 1 like
  • Verified

Responsible Investment

published

Very happy to be part of AES as they are setting the standard as to where best to invest with the environment in mind. Their Customer Service is impeccable, and I feel good that my investment goes some way to making a better world.

  • Customer Service
  • Insurance Options
Australian Ethical
Australian EthicalAustralian EthicalSend a private message

Thanks for the feedback, Paul! We really appreciate your support!

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Review collected in partnership with Australian Ethical

  • Verified

Fantastic ethical super product

published

Great choice of financial options, e.g. risk levels, domestic and international equities, etc. Website is clear and easy to use. Australian Ethical have been around since the 80s and perform just as well as non-ethical super. Their ethical standards are very thorough and broken down nicely on the website.

  • Transparency
  • Rates and Fees
  • Incentivised Review No
Australian Ethical
Australian EthicalAustralian EthicalSend a private message

Thanks so much for the feedback, Justin. Thanks for your continued support of our fund!

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Review collected in partnership with Australian Ethical

Retail Superannuation Funds

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POS
POSSouth East Queensland, QLD
  • 2 reviews
  • 1 like
  • Verified

Ethical Investing is a positive contribution to change.

published

I have had my Ethical Superannuation Fund for 4 years, & have consistantly been happy with the returns, as well as the realisation that the investment is making a positve contribution to change.

  • Transparency
  • Customer Service
  • Incentivised Review No
Australian Ethical
Australian EthicalAustralian EthicalSend a private message

Wonderful! We are glad to hear that you are happy using our Super fund! Thanks again :)

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Review collected in partnership with Australian Ethical

  • Verified

I wouldn't put my super money anywhere else

published

I moved my money when I heard that Australian Ethical had a list of things they don't invest in (wars, animal experimentation, environmental destruction, etc) and a list of things they do invest in (life-sustaining enterprises). 20+ years ago.

  • Transparency
  • Customer Service
  • Incentivised Review No
Australian Ethical
Australian EthicalAustralian EthicalSend a private message

Thanks so much for this lovely feedback! We deeply appreciate your support!

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Australian Ethical

  • Verified

Great ethical choice for my super

published

I’m very happy to have made the switch to a super fund that doesn’t support the coal industry, animal testing or live export. I hope others evaluate their super funds on what they invest in.

  • Incentivised Review No
Australian Ethical
Australian EthicalAustralian EthicalSend a private message

Amazing feedback, Michelle! We are extremely grateful for members that support our causes, such as yourself.

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Review collected in partnership with Australian Ethical

Retail Superannuation Funds

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Andy
Andy
  • 55 reviews
  • 69 likes
  • Verified

Where did my money go?

published
  • Transparency
  • Customer Service
Australian Ethical
Australian EthicalAustralian EthicalSend a private message

Thanks for the feedback, Andy. We appreciate your comments as we certainly take them onboard as we continually try to improve our services and products.

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Review collected in partnership with Australian Ethical

fdsaj
fdsajAU
  • 28 reviews
  • 23 likes
  • Verified

OK but they've joined up with Christian Super

published

Since they joined with Christian Super it's turned me off them. It may sound odd, but joining up with Christians, many of whom are anti-abortion, anti-gay, or anything civilised and modern, represents the wrong kind of ethics and suggests a right wing agenda taking charge. Stay with green companies not religion!

  • Transparency
  • Customer Service
Australian Ethical
Australian EthicalAustralian EthicalSend a private message
fdsaj
fdsaj

So you think these possible 30,000 new religious based members are not going to influence the way you invest? Will they force you to not invest in anything against their beliefs such as gay and abortion rights?

Australian Ethical
Australian EthicalAustralian EthicalSend a private message
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Review collected in partnership with Australian Ethical

TheWombat
TheWombatMetropolitan Adelaide, SA
  • Verified

Not that ethical really.

published

I’ve invested with australian ethical for 18 years. Would like to shift funds but options are limited. AE are less ethical now than they were in the beginning. Some very dubious companies in their portfolio & they are terrible at addressing member concerns.

  • Transparency
  • Customer Service
Australian Ethical
Australian EthicalAustralian EthicalSend a private message

Thanks for the feedback. We are always trying to improve our service and Ethical approaches. Feel free to write to us at enquiries@australianethical.com.au with any concerns and we can address them in more detail, if you'd like.

TheWombat
TheWombat

Rest assured. I have contacted you numerous times.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Australian Ethical

Questions & Answers

evilkos
evilkosasked

What is the reason for the sudden spike of reviews in March 2022? There's been 57 reviews that month, compared to the usual 1-3 reviews per month, raising the avg rating from 4.1 to 4.3. Even more suspicious, the only other time this happened was January 2016, which had 67 reviews (among 1-3 reviews per month), and this raised Australian Ethical average rating from 3.1 to 4.6 at the time. I feel like this needs a really good explanation. Is there a place where to read about this? Also did Australian Ethical do any work at all with all the negative feedback, to summarize, explain, show what improvements are planned? The only thing I'm seeing below is "Points of praise" - seems a little bit one sided sitting on a page next to tons of 1-2 star reviews.

3 answers
Australian Ethical
Australian EthicalAustralian EthicalSend a private message
Andy
Andy
Australian Ethical
Australian EthicalAustralian EthicalSend a private message
J. B.
J. B.asked

Who are the investors and shareholders of this super fund?
Where is is situated?
Is this fund investing in offshore companies?

1 answer
Australian Ethical
Australian EthicalAustralian EthicalSend a private message
krizelle anne n.
krizelle anne n.asked

hi i would like to do investing but im not sure of what and how/ can you help me? thanks

1 answer
Australian Ethical
Australian EthicalAustralian EthicalSend a private message
See all Australian Ethical Super questions

Get an answer from our members and Australian Ethical representatives

Details

About Australian Ethical Super

Australian Ethical Super is a superannuation fund that invests in sustainable companies. It doesn’t invest in fossil fuel companies, weapons manufacturing, or nuclear. It also avoids investing in companies that cause unnecessary harm to animals, and invests in renewable power generation 13 times more than the global share market.

The super fund has a history of good returns, too. The Australian Ethical (Balanced) option scored second highest for investment performance in the Australian Prudential Regulation Authority’s (APRA) annual MySuper Heatmap report in 2021.

With Australian Ethical Super, you can choose from 7 super investment options with varying minimum timeframes and different levels of investment risk.

Points of praise:

  • Most reviewers found that Australian Ethical Super’s customer service was exceptional, saying that representatives were easy to reach and helpful in dealing with any questions or issues they had.
  • They also reported that their super performed well and that they got great returns.
  • According to reviewers, the process of signing up to Australian Ethical Super was quick and easy. Those who switched over from another fund also said that this was simple to do.
  • Overall, reviewers were happy to be investing in a positive, clean future.
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