Starting to feel flakyBeen over a month for a portal update.
I've emailed and they have no update. Have no way of checking current figures within my super. When asked they can only provide the year prior.
For an update usually everywhere has a timeline but not here? Feels flaky and I'm uneasy leaving my super in the hands of a company that has mediocre communication.
Thought good initially, but they are NOTWhen having them for super, they were fast and efficient. Now that I had applied for compassionate release due to something out of my circumstances, no one has helped me.
I have done everything they have asked and have done it in a timely manner but I have not had anything back from them in over 2 weeks.
Due to this, I have no how to move my surgery back a further 2 weeks, which has now also put an extra $2000 for the rescheduled date but they STILL have not processed it with the new date being 10 days away, which is almost taken 3 weeks now.... Read moreI call and email every day which is a different person every time which I get told it’s getting done from one person and then told it’s not from another. Super is meant to be there to help, not be against. This is by far the worst experience I have EVER had with any company.
Got me through the pandemicCan't say enough how much I love this super fund. Having half my super invested in residential property buoyed me through the worst of the market falls of the pandemic meaning my super performed way better than my friends. They're so lovely to deal with and really helpful when you have questions.
Superestate has restored my faith in Super funds!I can't believe this is the first fund to actually invest into Australia's consistent top-performing market. Since moving to Superestate I've been delighted with their service, pricing, performance and experience.
Safe as HousesWith the recent declines observed in the share market since the COVID Event, having my super portfolio invested in bricks and mortar offers reassurance that my super balance will not have such a large exposure to the volatility of the share market.
Simple and easy way to invest in great property in your superSimple, low cost and straight forward way to get exposure to the property market across Australia with your super.
Rolled over my super very quickly through the online portal and have not looked back. I was happy with the fund performance through the recent turmoil, and it is great to know I have my super invested in one of the best performing asset classes in the country.
Very transparent with the properties they invest in.
They also offer one of the lowest cost super options on the market, while still getting you exposure to the property market. Thumbs up from me.
No-brainer!I have been with Superestate for about two years now and I'm very happy with the performance. Diversifying my retirement savings via residential property has helped avoid a downturn that most super funds have seen during COVID.
As safe as housesI have been with the fund for 1 year. Nothing is as safe as Australian property. Doesn't have the same volatility as stocks and I'm getting a decent rental yield.
Brilliant conceptAs a realestate agent myself I love being able to have my super in a product I trust and know. I also love seeing the quality of property Superstate buy and the level of research that goes into the process. Couldnt be more grateful to Grant for getting me into the fund.
Finally my retirement savings will go up in value with the houses I need to live in!Low fees, high returns and great experience as a customer! I have been a very happy customer for several years now and have told all my family and friends about Superestate. Highly recommend!
Property in my super, no brainerThe pandemic is yet another event which illustrates why it's so important to have long term exposure to residential property in super. I believe the ASX200 dropped 33% in value in one month!!??
I am very happy with my decision and very happy with the performance of the fund.
The best aroundThis is the best super fund around. I have been a member for over 2 years and I have been very impressed with the performance of Superestate. I researched all the major funds but this one is the only one that will invest my retirement savings into direct residential property.
Great Superannuation FundI've had my Super in the Growth Investment option for a year and a half now and I've had really good returns. Upon doing a $10,000 early release, the service team we're really friendly and helpful and paid my super before the expected release date. Would highly recommend using this provider.
Great productI have been with this superfund for 2 years now and being someone who is still young and have little to no exposure to property investment, this superfund helped me gain insight and made property investment a reality using my super! On top of that their communication and transparency was outstanding. Super is something we don't really think much of however, it is still hard earned money and i can fully trust this superfund to safely invest my money.
Super Dooper Super fundI've been with Superestate for 6 months now and I am already noticing an improvement with the growth of my super. I would recommend Superestate to anybody and everybody. The team is always prompt and professional when helping me with my queries.
Questions & Answers
I am a member with Asgard super and I would like to change my super / Can you please help m withthat?
Hello Fereshteh, Thank you for contacting Superestate.
Our customer support team would love to help you with your enquiry, please contact us on 1300 519 800 or by email at email@example.com.
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