783 reviews
I've decided to invest in the future, not the past. Not only for the planet and my kids, but for me. It's only a matter of time until fossil fuel investments crash and burn (well they're burning already, that's the problem). When I saw all the dinosaurs protecting their dying investments by denying climate change and any net zero emissions… Read more · 1
ambitions, well I knew it was time for me to change. I haven't been disappointed, the service has been excellent, the App is brilliant (so good to be part of a purpose) and now I wait for the returns to roll in.
DO NOT use this company for your super, my partners super was $134,000 he checked it this morning and its now $94000, thats a huge drop, where is his money? I will be reporting this to relevant authorities and helping him to change companies asap. My super is through another company and it has NEVER dropped in the years I've been with them.
Seems maybe okay on the surface, website could definitely be improved, and made more transparent, but it is better in this respect than some of the competition. Contact with them however shows them to be idiots, as well as untrustworthy, and they have website functionality issues. Ethical investors deserve better than this mess. Admittedly there… Read more
is a distinct lack of genuinely ethical choices in Australia.
Recently they decided to include another issue, which might be long term thinking, but makes them completely unfeasible for new customers: Their refusal to provide historical performance data. They scrapped all of existing their plans May 2025, and will not supply their performance history, leaving no way for potential customers to know if Future Super ever had the slightest clue what they are doing.
The same company that own Future Super, also recently purchased Verve Super. It is interesting to note that the people who started Verve, were previously employees of Future. They started Verve with a different marketing angle to Future, then rejoined Future, bringing their new customer base with them. Clever, not necessarily ethical though.
Hey Andy, appreciate you sharing your experience and… Read more
Reviews with attachments
Ethical Returns – Future Super celebrates 10 years today and I'm an extremely proud member to have my National Superannuation Scheme contributions being ethically invested and having 10.01% returns last year alone. The Application via Playstore is extremely easy to navigate. -Clear Performance Data -Fees reduced since using the product -Up to date deposits from… Read more · 1
my employer -Easy to modify my risk level -Accessable team members when calling through to enquire
I've been a member for many years and have only experienced Growth each year even during COVID
FIVE STAR Satisfaction
Climate Future Super, the super for people and planet: – Your Super supports both narrative and picturesque evidence about your commitment to ending the age of fossil fuels and facilitating renewable energy development. You also acknowledged about the dangers of climate inaction and the benefits of biodiversity conservation. Regards, Patrick Show reply
Transparent, Ethical and Decent Returns – You can tell that from a lot of reviews on this website, that the larger population do not know how investing works. I have been with Future Super for perhaps a year, the overall trend is up. They tell you where they are investing and tell you how much is invested where. Which is much more I can say for some other Funds. It is important that we put our money where our mouth is, to save the planet for future generations. Show details · 1
What the planet NEEDS!!! – I have been with future super for around 2 years now and am so thrilled to know that my money isn't being invested on my behalf in destructive industries!!!! Our world needs this!!! Choosing a better super is one of the largest things you can do for the planet!! I have made a video on my YouTube channel Green Guided Future where you can see… Read more · 1
future super on a website that compares the environmental impacts of superannuation companies and Future Super is rated the best!!!!
Have been with super for 3+ years, highly recommend – I merged all my Supers into FutureSuper a bit over 3 years ago. I have been consistently impressed by the company's level of transparency, the customer support provided (getting 10k out from my super during Covid was a breeze - took just over a week to have it and in my Commonwealth bank account), and the better than average returns. The reviews… Read more
complaining about high fees and low returns should back those claims up. I have attached screenshots from the 2019 Future Super Annual Report and the 2020 Future Super Annual Report (yes, I actually read them, and yes the reports are available for free to members and non-members online).
As for high fees: the administration fees for Future Super are $1.80 per week (page 6, Future Super Product Disclosure Statement, Issue date 1 January 2021). That means $93.60 per year and that's only IF you have more than 6k in your super.
Future Super states in their Product Disclosure Statement that "If your account balance is less than $6,000 at the end of the financial year (30 June), the total combined amount of investment fees, administration fees and indirect costs charged to you is capped at 3% of your account balance. Any amount in excess of that cap must be refunded to your account." (page 6, Future Super Product Disclosure Statement, Issue date 1 January 2021).
This means that you won't even be charged the annual administration or other fees if you are starting out, so this is also a great super for young adults and for people who don't have much money in their super fund, since the fees will be capped to no more than 3% of your account balance (which, given a 10% return, would mean getting a return around 7% or higher depending on when and how fees are taken out).
I do not work for Future Super, I do not get any special benefits from Future Super, I do now know anyone that works at Future Super, and I don't make oodles of money from my Super using some dodgy tax loop holes or some such. I landed at this site after clicking a link in an email asking me to rate Future Super.
I'm pro planet, pro tech, and I'm a fact hunter, and the facts do not support the reviews here that state low returns or high fees. 2020 was a terrible year for all companies and people due to Covid - so returns are understandably low - but even so, if you think fees or rates or returns are high/bad/low - see for yourself and compare them to the competitors.
I for one don't trust 1 start "hate" reviews that don't back up what they claim, nor do I trust 5 star "rainbow unicorn" reviews that do the same.
Links: - 2019 Annual Report: https://content.myfuturesuper.com.au/forms-docs/FS-AnnualReport-20191227.pdf - 2020 Annual Report: https://content.myfuturesuper.com.au/forms-docs/FS_AnnualReport_2020.pdf - Product Disclosure Statement: https://futuresuper.com.au/pds
If the links break at some point (they may not be static), you can find the annual reports on Future Super's website or use the magic of Ecosia to search the internet for what you need.
Positive reviews
Great returns and ethical – Changed to future super in 2020. I almost don’t believe how much my super has grown in just 4 years. It’s more than doubled (10.1% in 2024) and knowing that it’s ethically investing in the future and ensuring I can retire comfortably brings me a lot of peace of mind. Show reply
All good so far – I've been with Future Super for years and have received a better overall return than AMP gave and am happy to have my money invested in positive outcomes for the environment. Show reply
Only Ethical Fund – Probably the only ethical fund around, must recommend for anyone who wants returns while not funding death and destruction of our planet and the working class. Show reply
Negative reviews
I've been with Future Super for 10 years and can't fault them on ROR and technology. What I will say is, response to a promise made recently is unacceptable. During the Annual Member's Meeting I put a question to the panel that could not be answered at the time, and all webcast participants were advised any questions not answered would receive one… Read more
within a month's time. That month has come and gone, with no answer to a very simple question. I've called twice to find out what the hold-up is and 'no-one in that department is available'. I usually hold Future Super in high regard, but not in this instance.
Hi Chris. Firstly, thank you for taking the time to… Read more
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Stay away from them! they are shocking the amount I lost in just over a month is around $10000 and they're making it hard to roll-over to a better option. Do not join this [Content Removed] site!!! I would give 0 stars if possible.
Hey Rod - we totally understand that it can be… Read more
[Content Removed] !!! Be away!!! – It is a [Content Removed]! I joined this Future Super. It was no problems when I registered. But when my super got rolled over from another super company, I wanted to check my balance and details, the [Content Removed] started! To check my account balance, the future super system forced me to download phone app "microsoft authenticator" and… Read more
"passwords". To proceed with "microsoft authenticator", it is a fee of $59.99 to use microsoft authenticator. No pay, no use! But I do not want , do not need to use the third party app. I just want to check my account balance! I have never been [Content Removed] in other super company. Now, I want to roll over my super fund to another super company, to do so, I have to get into the account , to get into the account detail, I am forced have to download the third party apps, which means i have to pay the fee! What is a ridiculous [Content Removed]! They should have put it up when I registered.
Hey Jenny. We appreciate you sharing your feedback.… Read more
Recent reviews
- +1
With the latest structure changes; they are misleading and probably lying to you; changes are not for the members but for the revenue. Here are the misleading statements: Fees are going down; Only for some options — not all. Admin fees are lower; But now they hit your balance directly, even in losses. $50k example looks fine; But your real… Read more
balance is likely 2x, 4x, or 10x that. “Best interests” messaging; Debatable — you pay more for the same or fewer features.
I have run the numbers and went through the current PDS as well as the new changes. Here are the misleading or “Half-True” statements in the changes:
1. "Your total fees and costs will be reduced." ✅ True only if you compare selective investment options (e.g., Balanced Impact vs. Balanced). ❌ False for members in the Balanced Index option, which had the lowest fee. You are now forced into higher-fee options, even if your investment profile hasn't changed.
2. "The administration fee is being reduced." ✅ The percentage-based admin fee goes from 0.459% ➝ 0.360%. ❌ But it used to be taken from investment returns. Now it's deducted directly from your account, which means: * You’re charged the same amount even in a bad market year. * Your balance shrinks regardless of performance. * This disproportionately affects larger balances — just as you guessed.
3. "The example shows fees on a $50,000 balance." ✅ This is common practice for PDS examples. ❌ But it downplays the impact on people with higher balances, where fees scale up significantly. Future Super fails to provide clear tables or warnings showing the real difference for balances above $50k.
4. "This is in your best interest." ✅ Legally required phrasing. ❌ But many members in the Balanced Index option will now pay more, and the “best interest” claim ignores individual fee impact based on balance size.
What This Means for You (Balanced Index Members) * You were in the most cost-effective option. * After the transfer, even the lowest-fee option is more expensive. * Fees now directly eat into your balance. * The more you’ve saved, the worse it gets.
As you can see from the attached, detailed break down fee comparison tables for different super balances; FEES ARE GOING UP, NOT DOWN. They also charge you regardless to market conditions or their bad investment choices, whereas before they would mostly charged you based on their success of growing your super balance (from the investment earnings).
Dear Roy, thank you for sharing this feedback with… Read more
Disappointing, poor performance, very poor customer service and complaint resolution – I joined Future Super in 2014. The premise sounded great - I wanted to ensure my superannuation supported development of renewable energy and was not invested in unethical companies. However, the fund's performance has been well below other ethical superannuation fund options over the time I have been with it. I requested to rollover to another… Read more
fund in March this year - Future Super failed to process this for many months citing a 'system error'. I made several complaints and it was only processed once I progressed to a complaint with AFCA, eventually being rolled over 8 months after the initial request. Overall, my experience with Future Super was of a fund that talks a big game but underperforms on returns and on customer service. Beware if you are planning to invest your superannuation with this fund and do your research on similar funds, you'll likely fund funds offering similarly ethical approaches to investment with better rates of return and/or lower management fees.
Hi Angus, we're sorry to hear you haven't had the… Read more
No future – info@futuresuper.com.au Good morning After trying to get my fund transferred almost a year ago I’m wondering why your company is still unable to proceed with my transfer to NZ . This should be a very simple process & I have sent all the relevant documents. Your reply is transfer to another Au account then fill in all the paperwork I’ve already… Read more
sent to you. This is your issue not mine & I would appreciate you fulfilling your obligations . Regards Brett Evington
Hi Brett, We acknowledge this process hasn't been… Read more (+4 replies)
Switched and never looked back – Good app, very professional admin options, and excellent return on ethical investments of my superannuation. My old employer really had to be dragged, kicking and screaming, to let me change super funds. Thank goodness I did. The old one (a major fund) turns out to have been investing heavily in fossil fuels even in its sustainable option. … Read more · 1
Future Super is radically transparent about its serious mission in face of the climate crisis.
The negative reviews below seem related to the quiite stringent security checks they're now required to make; I suspect any super manager would have to do the same. I just wish they offered ways to put my own cash into the same options that they invest my super in!
WARNING - DONT JOIN -coz they wont give your money back – This is my second review of Future Super. My first one was glowing due to the ease of transfer and what they invest in. It’s all rainbows and lollipops until you want to change companies!!! I married and changed my name -they then emailed saying I needed to provide signed documents testifying to its authentic nature. I went to my lawyer -got my… Read more
passport, marriage certificate and drivers licence witnessed-sent it off REGISTERED MAIL - only to receive email after email that I haven’t submitted the right documentation. WRONG Future Super - submitted and sent registered post!! They will not release my funds. This is just blatant bully tactics by Future super and dont bother sending me some nonsense about it being a big decision and something that I need to look into further. I see on your website to change funds all you require is TAX number and ID -Ive given all of this but still crickets or crap emails that are just regurgitated -RELEASE my funds Ive had enough of your tactics and will NEVER recommend your company again.. STAY AWAY.
Hi Tamsta, Sorry to hear that you’re having issues… Read more
Win win! – I am so happy I switched to Future Super a number of years ago. Not only is it great to see my money going towards so many ethical projects, my super has constantly been on the increase. They keep their members up to date on the latest projects and also have excellent customer service Show reply
Future Super is feel-good and profitable – Having my money with Future Super gives me confidence that my savings are being used in ways that benefit my children and grandchildren environmentally and ethically. In purely financial terms, my Future Super fund has performed as well as, and sometimes better than, an equivalent large traditional fund that I monitor. Show reply
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Super super – Future Super shines with its ethical investments. Their customer service is top-notch, always clear and incredibly supportive. Managing my super is effortless with their intuitive platform. I'm confident my future is brighter with Future Super's forward-thinking approach. Show reply
Reliable and ethical – They offer a range of investment options to help you build your superannuation, while keeping to their promise not to fund fossil fuel projects. They also show insights into members of their team and their investments, and list the companies and infrastructure investments on their website. Show reply
Just do it. Change to future super – I feel better knowing my superannuation is supporting a healthy environment and rally future. Very happy with my experience as a customer. Show reply
Review – I've been with future super approx two years and am very happy with the progress of my investment. Very pleased with where future invests the money in green and enviro friendly businesses. A great positive for our planet. Thank you DIANNE Show reply
The view from my late seventies – I've been a member of FS since 2014, when I discovered Simon Sheikh had moved from GetUp to an ethical super fund. I am totally committed to doing everything I can as an individual to help the transition to renewables- electric car, solar, heat pump and induction cooking, and a low carbon lifestyle. FS has fitted in well with this ethos. As… Read more · 1
someone who has benefitted greatly from fossil fuels in the past, but now recognises the deadly path this has led us down I want to make all the changes possible within my means, at the very east as a role model toward the changes we all have to make within an increasingly narrow window of opportunity to slow and halt our destruction of this wonderful planet. FS has not made spectacular gains, as it should if we were transitioning as we should, but I'm not looking for great income, however I do want my investment to encourage the industries of the future
Excellent company to deal with – Changed from a major fund a few years ago and am very happy with the fees, the returns, the investment strategies and management style which all align with my values. Show reply
A Fund that cares for everyone's Future – Very happy I switched to Future Super from one of Australa's largest funds about 10 years ago. I am impressed with their professionalism, responsiveness and returns. It is particularly pleasing to know that my investment is not damaging our environment. Show reply
From the digital experience to the results I've been impressed – I don't usually do reviews - Future Super is one I'll happily do. From the digital experience to the results I've been impressed. Great stuff and transparency on investments. Show reply
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Hey Samantha! We can understand that might seem like… Read more (+1 reply)