Reviewer Photos & Videos
I looked at a comprehensive review of where our super funds invest and I was absolutely appalled to see that our major Australian funds invest terrible investments and are actually supporting our planet's decline for wealth - Rio Tinto a good example of this. The thing I like with Future Super is that this is a choice I can make from the ground up and I don't have to sit back and support bad government decision making.
- Verified customer
Have been with super for 3+ years, highly recommend
I merged all my Supers into FutureSuper a bit over 3 years ago. I have been consistently impressed by the company's level of transparency, the customer support provided (getting 10k out from my super during Covid was a breeze - took just over a week to have it and in my Commonwealth bank account), and the better than average returns.
The reviews complaining about high fees and low returns should back those claims up. I have attached screenshots from the 2019 Future Super Annual Report and the 2020 Future Super Annual Report (yes, I actually re...ad them, and yes the reports are available for free to members and non-members online). As for high fees: the administration fees for Future Super are $1.80 per week (page 6, Future Super Product Disclosure Statement, Issue date 1 January 2021). That means $93.60 per year and that's only IF you have more than 6k in your super. Future Super states in their Product Disclosure Statement that "If your account balance is less than $6,000 at the end of the financial year (30 June), the total combined amount of investment fees, administration fees and indirect costs charged to you is capped at 3% of your account balance. Any amount in excess of that cap must be refunded to your account." (page 6, Future Super Product Disclosure Statement, Issue date 1 January 2021). This means that you won't even be charged the annual administration or other fees if you are starting out, so this is also a great super for young adults and for people who don't have much money in their super fund, since the fees will be capped to no more than 3% of your account balance (which, given a 10% return, would mean getting a return around 7% or higher depending on when and how fees are taken out).
Worst Super Fund I've ever encountered
I joined Future Super at the beginning of 2019. I transferred a large amount of Super. I wanted to be ethically responsible with my money. I shopped around, read reviews and thought it would be great. My money did absolutely nothing for the entire time it was invested. It ONLY increased due to my super contributions. When I finally left FS for another fund my investment had made $1451 in 2 years. When I moved my money to another fund in two weeks I'd made $457. I know things fluctuate, but FS was terrible!. I'm sure the reviews on here are fake too. I really DO NOT recommend Future Super. The fees were really bad also.
A fantastic Super community to be a part of
Future Super is an incredibly informative platform that offers much more than just your regular superannuation company. They keep you up to date with current sustainability initiatives and how your savings are contributing to this.
I finally took my Super out of Future Super and within a week (of my money being in my new fund) I had earned on my investment a third of what I'd earned with Future Super in a full year. Future Super is a ridiculously terrible Super Fund. I think the "excellent" reviews are fake as well. I paid so many fees and my investment only went up when my employer paid into it monthly. The rest of the time it just went down due to its poor performance and fees. Do not use this super fund.
Great company, easy to use
Switching to Future Super was as easy as clicking a few buttons, after that they consolidated my super from other funds and set up my account for me. Since then I have had a great experience with the website and layout - I am able to select the type of investments I want my money to go towards and I trust Future Super to invest my super appropriately.
- Verified customer
Positive Impact, Positive Returns
One of the most impactful things individuals can do to fight climate change is to change their bank and superannuation to companies that actively divest from fossil fuels. Future Super does exactly that, whilst providing solid returns, and a great customer experience on top of things. I'm very happy I made the switch, and they made it so easy for me!
Exceptional ethical super fund with high performing investment options
1.5 years with Future Super. Highly satisfied with performance of the renewables plus growth investment option. Great customer service and user-friendly online web interface. Also very satisfied with the insurance application process and rates reasonable fees.
Best thing I ever did
Great Service, was easy to roll over from my other super account and amongst all of my friends, family and colleagues I am one of the few who did not lose money during the COVID19 crisis (at this present time). For me it was an ethical decision, as whilst I did not know where my money was being invested before, that was part of the problem, as it is easy to turn a blind eye to something you cannot see.
An excellent super fund - I recommend them to everyone!
Great customer service and communication. It is a relief knowing that my money is being invested in only ethical companies. Been with them for about 2 years and very satisfied with their performance during a challenging time economically.
Cause it's real
I have been with future super for about a month. I am satisfied with future super cause I believe in an intelligent , symbiotic, progressive way to harmonize for our children's , children's , children's , ECT. Way forward. I believe event the most oldest person is child.
Questions & Answers
The way you have answered few queries and feedbacks, that we believe in our ROI and policies, can you assure that members will get a fixed percentage return as your fees are amongst highest with around same return % ? Since your charges are fixed irrespective you give positive or negative returns, all big shots have created a lobby to rip people by different named funds.
Why does Future Super NOT reply to my emails??
I am looking for a Super company to change from Statewide (who are hopeless) and have sent two emails with questions to Future Super who have failed to reply.
Are they always this unhelpful and ignorant??
Future SuperFuture Super
Hello, although it is not showing in our Q&A, we did respond to your previous question on here. Given this is a third party platform, we are not able to identify you. We did perhaps receive an email from you, sent about a week ago, that our Member Advocacy team will get to shortly.
How much do your annual fees equate to.
From what I can figure out Alexandra their fees are 0.98% on your balance plus an Admin fee? of $1.80/week
You will have to get confirmation from them but apparently they REFUSE to answer questions here or email
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.