Baccarat The Tasty Chef 6L Slow Cooker

Cooking and functionality were great, but unfortunately crock cracked after around 12 months. I’m fairly careful with it, so hard to understand how - just came home to find all the liquid and leaked from my meal into the crockpot base. Show details

Had an issue with the ceramic coating to the bowl. Communication and support from at customer service was fantastic. They arranged a prompt replacement without issue. Many thanks Show details

I purchased a Baccarat slow cooker towards the end of last year but after using a few times I noticed the interior was faulty. After contacting Vanilyn from Baccarat it was agreed that I would receive a replacement. Very satisfied with the response Show details

Hi Razelle thankyou for your quick reply to my product fault problem. You have written back to my email that you will be replacing the ceramic bowl to my Baccarat 6ltr slow cooker. The slow cooker has been excellent to use, I love it. In a short period of time I have used it at least 8 times. The food is so flavoursome, tender and it keeps things… Read more

warm as well. It is attractive to leave out on the kitchen bench top for easy access. Thankyou for being a great company to purchase from. Bernadette Fulham SA 5024

Replacement – Excellent customer service from Cleo. I had a faulty slow cooker and she replaced the item without any hesitation.