Reviewer Photos & Videos
- Verified purchase
Fantastic! So worth it!
Our cheapo rice cooker died and I managed to convince the wife to get a multicooker to make life easy! I showed her some youtube videos and she was sold, especially when she saw how much time pressure cooking can save you and still produce delicious meals. I did A LOT of research on a lot of brands, read heaps of reviews and weighed up the pros and cons. After all that, this model from Philips came out on top. Sure, it's not one of those automated cookers, but lets be honest, they cost a fortune and really distance you from the process of cooki...ng. We wanted something to 'help' our cooking, not do the cooking for us, so we ruled out those fancy auto-machines with built in recipes and touch screens. I looked at Tefal but too complicated and small capacity. Looked at Breville, too expensive and over-the-top. Crockpot was the main competitor but this Philipps had more wattage meaning quicker to heat up and get to pressure. The other advantage of the Philipps was the extensive cook book and the social media cooking groups where recipes are shared. Finally, the ability to purchase a stainless steel cooking bowl in addition to the stock non-stick bowl was the clincher. And just on the bowl, I read a lot of reviews saying that it scratched easy. Now, I'm not sure if they upgraded it but we have put it in the dishwasher countless times and used wooden and plastic utensils - NOT A SCRATCH! Super impressed! The lid, yes, needs to be hand washed, but it's so easy and quick. TIP- after cleaning the lid, wipe dry and then put it back on the cooker upside down until next use to help dissipate any food odours (see photo). All in all cleaning is a breeze - DON'T pre-rinse or scrub the pot - just whack it in the dishwasher AS IS (yes, even with crusties all over it) and boom, done! The rice recipe takes a bit of trial and error but generally a 1:1 ratio works perfect for any type of rice, white and brown for example. We use the non-stick to cook rice, then set aside, while we cook the main dish in the stainless steel bowl. Meat in the stainless steel comes out delicious *kisses fingers*, also in the non-stick, but especially the stainless steel bowl. Okay, so after a weeks of use, my wife grabs me with both hands, looks me dead straight in the eyes and says "You gave me the greatest gift when you convinced me to get this multicooker". Each week we try new recipes out of the book that comes with it and we get to try all sorts of things that we never would have tried. So much variety and it's SOO easy. We ain't chefs. We are just busy people who want to eat nice homecooked meals without slaving over the stove all night - oh, and we want heaps of leftovers!! It has now been over 6 months and this multicooker has a permanent place on our benchtop and ain't going anywhere! Would like to thank all the other reviewers who took the time to write their experience - you guys helped me make this decision and it has totally been worth it - thank you!
A must have
Main purchase was for pressure cooking, but this has replaced my slow cooker and rice cooker.
User friendly- very easy to use - buttons are not confusing and there isn't too many of it so it won't get overwhelming
Heating time/pressure build up- for pressure cooking average time is about 5 mins, so make sure to take that into account during preperation
Functions- there's an array of functions - this is a matter of trial and error - comes with cook book so very helpful for basics - also seasonal recipe books can also be purchased ad...ditionally - this will give you exact cooking instructions (setting and time) Build- stainless steel finish so very stylish - this is the older version but honestly still very modern looking. The lid is not too heavy, spare parts can be bought on the Philips website. The whole appliance itself, with an empty bowl and lid on, for me is light enough that if stored in a cupboard taking it in or out would be very easy.
Perfect addition to kitchen
We purchased this all in one cooker 2 months ago and I’m very satisfied with this purchase. The slow cooking option is best for overnight cooking. It also has the pressure cooking and baking options.
Faulty and Dangerous product. Poor follow up service.
I purchase this from myer online. On second use, it came up with error 1 (technical manufacturer issue).
I phoned myer who referred me to Phillips.
The cooker was switched on after pressure cooking some soup and sitting there for 1 hour. On the phone to customer support, they asked me to look at the bottom for serial number.
I turned lever to release steam and it exploded hot liquid while I was holding my baby.
I was on the phone for 3 hours to Phillip with no suitable solution. They referred me back to Myer, which I had to inconveniently carr...
- Verified purchase
While this is my first multi cooker so I cannot compare it to others I absolutely love it. It is easy to use and clean and the food I've made has been delicious and tender. It does retain smells like many others have mentioned but it doesn't seem to taint the next dish with that. My black inner pot was damaged when I bought the AIO and I contacted customer service on the weekend that I purchased and to my surprise they replied right away. You can't fault that kind of customer service. I do wish that it came with a Stainless Steel bowl as s...tandard as I don't feel the black bowl will last but comparing the 2 bowls of the 2 brands I was considering this one felt better quality to me and the fact that I can purchase spare parts easily is good. As mentioned with the saute function heat it up with nothing in the bowl or the timer won't count count down. And if you need to pressure cook over 59 mins you will need to turn it back on after the first 59. To me that hasnt been a problem yet. I haven't used the slow cook function yet so can't comment on that. Do join one of the many facebook groups as they have a wealth of information.
Probably the best multi cooker available
I’ve had quite a few electric multi cookers and after the first cook this unit hits the mark
It’s not complicated to use and does what it designed to do top marks Phillips
Love the machine, the customer service is horrible.
Loved using this machine esp for pressure cooking. Suddenly it doesn’t seal properly. It have been over three months of Messages emails and phone calls. It took over a month for the supervisor to return my email after I had called and fb messaged more times than I care to remember. I finally got a reply, to which I replied with the details requested and now it’s been a few weeks since I last heard anything.
I’m ok with the product needing a new lid ... that’s life. I’m not ok with horrid customer service.
Purchased in January 2019.
Love this machine
I'd been thinking about a pressure and/or slow cooker for a while, so was delighted to discover that there is a range of "all in ones" available. I did a bit of research and decided on the HD2237. I joined the facebook group before I purchased to get an idea of what others use it for and was very impressed.
I've had my machine for a couple of months now and I love it. It's easy to use, and cooks really well. Meat comes out moist and tender, and soups are quick and easy. Cleaning is easy too.
A few points to note:
(1) The saute functio...n is good, but never reaches the timer countdown unless you heat it completely empty. (2) The HD2237 comes with a non-stick pot, which is fine but chips and marks really easily. I bought a separate stainless steel one that I like much better (also because I can stick it in the dishwasher). (3) The "low" slow cook function is too low to cook anything. Any time a recipe calls for "low", the 2237 requires "high". (4) The lid and sealing rings do retain a smell of previously cooked dishes, but spares are available (although Philips' flat $10 postage is a bit unreasonable for otherwise cheap parts).
I made beef ribs and dates pudding from the recipe book, both turned out delicious! There was no suggested time in the recipe book for cooking common things like pasta or steaming vegetables or chicken. I experimented cooking vegies and pasta but all turned to mush unfortunately.
Unit is very quiet and did not release too much steam.
I also purchased the stainless steel pot, which is handy to interchange when making 2 dishes.
Careful of the rust
So I've been using the cooker for about 18months or so. The section where the lid secures to the rim around the unit can slowly wear out due to multiple uses (opening/closing of the lid) over time. This will then slowly scratch that area and remove the film that prevents rust. Once the film comes off you will find that rust may form. Obviously cleaning can help remove the rust. But be careful as Philips has confirmed this is not a manufacturing fault. It is by design and they won't' repair or replace. The Good guys still have my unit after close to 8 weeks bouncing between them and Philips consumer support for a resolution. Otherwise, the unit is very handy and great for winter meals.
Inspired to Cook more and more !
Read the reviews and purchased this one on that basis. No regrets whatsoever. Being Vegetarian means that some of the functions are of limited use. Did, however, read the included recipe book (several times) and have tried 3 or 4 recipes with increasing success. I am even beginning to like cooking (not something a male would normally say).
Only 2 minor complaints.
1) The recipes include cooked rice but...there is NO mention of HOW to cook the rice in the documentation !
2) The Pressure Cook button cycles through the options but, the text is so small that you need a magnifying glass to see them?
Roll on my next gourmet attempt.
Good cooker poor inner pot quality
The cooker is fine, but the inner pot is not durable as Philips states. Only used it 4 times and the non stick black material is coming off. I wash it with a normal non scratch spine and warm water as I do with all my non stick pans. I’m very surprised, wasn’t expecting such a poor quality non stick material from Philips and considering the amount of money I’ve paid for it! So if you are planning to purchase it consider including in your budget another $50 for an additional stainless steel pot because the non stick one won’t last.
Purchased in April 2020.
One of the few kitchen "gadgets" that gets to live on the bench!
We love our AIO. We tend to mainly use the pressure cook setting and it's great. Perfect risotto and paella in a fraction of the time we would have spent otherwise. The recipes in the book are great and, when you are ready to explore further, there are several Facebook groups that you can join who are marvellous for sharing recipe ideas.
It's ideal for us as we are a large family and we can cook up large quantities of soup, pasta, risotto etc. May not suit small family units quite so well though as the effort and cleaning may outweigh the benefits.
Purchased in August 2019.
Cooks very well, but retains smells
Happy with the way it cooks, however, disappointed how it retains smells after cleaning. Followed cleaning instructions exactly. I do not store cooker in the kitchen because of the smell. I have used the cooker several times, and cleaned thoroughly, yet the smell after cooking remains.
Longer pressure time needed?? No help
Not happy that I can’t pressure cook longer than 59 mins. YouTube video shows you can select manual and then select 1 hr 30 mins. But can’t change the time.
The inner black pot after cooking peels off it’s nonstick coating, the second replacement pot Is doing the exact same thing. Philips acknowledged issues with all their black inner pots and would replace by a stainless steel pot which I’m still waiting for. Do not buy this product!!! Unsafe as all chemicals go into your food. I have disposed off all my other cookers to replace with this and been stuck now for months with this... Been 10 days now and I’m still waiting for what was promised, now they are telling me due to Covid there are delays a...nd they are still waiting for the product to be received by them and they can’t do express post so I’m assuming it will take another ten days after they receive the order for me to finally get mine n start using it.
After having trouble with my first one I was excited to pick up my replacement only to find out it has the same fault. The saute function doesn’t work. Press the saute button, press start and 20 minutes later it’s still heating up and hasn’t changed to ‘keep warm’ or ‘beeped’ to warm me the two minutes we’re up. Customer service we’re helpful but I won’t try my luck again. I’ll swap it for a Crock Pot or something else at the retailers.
Can’t fault customer service
Bought this product on a Thursday. Used it Friday and the digital timer wasn’t working. Rang Philips on the Monday who talked me through an exercise, confirmed it was faulty, emailed a reference ID through and now I’m just waiting for a replacement to arrive so I can start again. Good customer service.
We cook soups, chicken & even steak I’m our slow cooker, it’s a one pot wonder. It retains th flavour and has a number of preset options to make life easier. It takes a little getting used to but once you’ve used it a few times you will love it!
In love with this new found kitchen toy!
Have had this fab multi cooker for one week now still learning how to drive it but loving how quick and easy it is and how flavoursome the dishes are!
Questions & Answers
I'd placed my model high up with some other things and something slipped but i'm not sure what. I found a very small rubber pad. Does this sit in the hole on the bottom of the machine?
Hi there David,
Thank you for reaching out to us. Unfortunately we need a bit more information to help you out. Therefore we'd like to invite you to reach out to us directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. Our colleagues there will be more than happy to help you out and look into this for you. We hope to hear from you!
The Philips Australia Team
Hi I made the harissa spiced chicken from the recipe book (HD2237) and I followed the method exactly as stated. The machine was sitting at “start pressure” for a long time and the 25 min cook time was not going down. I eventually ended the program because it seemed odd and I noticed the chicken was burnt. Is there something wrong with my machine?
Hi Matt, thank you for your question. We are happy to look into this matter for you. Please feel to get int ouch with us directly. You can reach us on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Fridays: 7:00 am - 7:00 pm EST. We will be happy to assist you further!
The Philips Australia Team
Do you disassemble the inner lid to wash it.
Purchased HD2237 yesterday
Yes. If it's not a saucy meal (e.g. rice), just take apart the inner lid and the seal ring and wash them both with soapy water,. Then also wash the lid, inside and out, with soapy water. If it is a saucy meal, then I also take apart and wash the pressure valve. It's a good idea to wash the pressure valve every now and then even if you are just cooking rice to keep it clear. Once washed, rinse, dry the parts with a tea towel and place back on the cooker assembled but upside down to allow for further drying and for odours to release. The inside and outside of the cooker can be cleaned with a wet but well-wrung microfibre cloth. Pot goes in the dishwasher. There is no need to scrub the pot, just remove any big solids and your dishwasher will do the rest. Very quick and easy.
|Category||Slow Cookers, Multi Cookers and Pressure Cookers|
|Keep Warm Setting||Yes|
|Dishwasher Safe Parts||No|
|Outer Body Construction Material||Stainless Steel|
|Cooking Bowl Material||Ceramic Coated|
|Colour / Finish||Stainless Steel|
|Cord Length||1.2 m|
|Manufacturer Warranty||2 year(s)|
- GTIN13: 8710103875598
- MPN: HD2237-72
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.