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DouglasSouthern and Hills, SA
- 2 reviews
Truely like my pressure cooker however .....
I really like my philips all in one pressure cooker, and have been telling my friends how much it has helped in my situation as i look after my 96 year old mother. I do have little complaint in that although it came with a recipe book there is no guide to cooking vegetables, what you can use the bake for apart from cakes ? Eg, can it do a roast a leg of lamb and vegetables ? If so how ? How long ? Obviously I’m not expecting it to act like an oven.
These sort of questions I can find no answer to, even a conversion table would be nice, fo...
Purchased in December 2020 at The Good Guys for $179.00.
1 comment
LolaSydney, NSW
- 2 reviews
Was great at the start
When I first purchased this product 2 years ago it was fantastic. I now find that after about 20 mins on the pressure setting the machine beeps and turns off. I have checked the lid and that seems ok. Any suggestions PHILLIPS?
Purchased for $239.00.
1 comment
Philips S.Philips
Hi there Lola,
Thank you for taking the time to write your review and share your experience. We're glad to hear that you like the pressure cooker, but it's a shame to hear you're beginning to experie...
Read morence some issues. We'd like to help you out! Therefore we'd like to invite you to reach out to our product team. You can do so at 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Monday to Saturday: 7:00 am - 7:00 pm EST. They will be happy to help you out. We hope they will get you back cooking in no time!KapitoshkaSouth East Queensland, QLD
- 45 reviews
- 69 likes
- Verified purchase
Why i didn't know about this earlier?
I've been cooking for the whole family for the last 20 ish years and used mostly traditional appliances for cooking e.g. fry pans, oven, BBQ and rice/slow cookers. To be honest, I wasn't missing any additional appliances in my life. Everything I wanted to make I was making with what I had. Of course, I wished that I could afford more expensive cuts of meat or have patience to marinade meats longer... I started to chat with my friends about that... when someone accidentally (or on purpose) mentioned Philips Original All-In-One Multi-Cooker. My i...
Read morenstant reply was: " I don't need another slow cooker". The reply was instant: "It is not a slow cooker... Here is how I ended up buying one. My first dish I ever cooked was lamb leg. I never, ever (whatever I did with the cut) could achieve a tender dish. To my absolute shock - after an hour of not really slaving near the oven, stove or BBQ I got the most tender, most delicious piece of lamb. Since then I made many more dishes (mostly using pressure setting) and the cooker never let me down. As others already mentioned, cleaning is very easy and not messy. Cooker menu is very simple, but I strongly recommend quickly confirming with the manual all functions you intend to use. After all I'm very satisfied with the price/performance/outcome ratio and won't hesitate recommending it to anyone who has never experienced one. Prices may significantly vary. I found that Amazon is very competitive and have free deliveries for prime users. Here is quick link to check if their price is right for you: https://amzn.to/2YmLiYn I filmed 3 review videos and published them on YouTube: 1. https://youtu.be/tV_WHFE3BJU - Intro and short review 2. https://youtu.be/iDmBHgvvON8 - Process of starting cooking 3. https://youtu.be/2assb9LyQYM - Finish cooking and resultsPurchased in January 2021 at Myer for $167.00.
1 comment
Philips S.Philips
Thanks a lot for taking the time to share some thoughts on your experience with this All-In-One cooker so far! It's great that you've put it to the test already with a delicate meat like a lamb leg an...
Read mored easily achieved great results. If you ever need our help, feel free to contact us on 1300 363 391 or through social media. Kind regards, The Philips Australia TeamFind out how Philips Original All-In-One Multi-Cooker HD2237/72 compares to other Pressure Cookers
Know better, choose better.
Gianni D.Greater Melbourne (Metropolitan), VIC
- 8 reviews
- 5 likes
- Verified purchase
Fantastic! So worth it!
Our cheapo rice cooker died and I managed to convince the wife to get a multicooker to make life easy! I showed her some youtube videos and she was sold, especially when she saw how much time pressure cooking can save you and still produce delicious meals. I did A LOT of research on a lot of brands, read heaps of reviews and weighed up the pros and cons. After all that, this model from Philips came out on top. Sure, it's not one of those automated cookers, but lets be honest, they cost a fortune and really distance you from the process of cooki...
Read moreng. We wanted something to 'help' our cooking, not do the cooking for us, so we ruled out those fancy auto-machines with built in recipes and touch screens. I looked at Tefal but too complicated and small capacity. Looked at Breville, too expensive and over-the-top. Crockpot was the main competitor but this Philipps had more wattage meaning quicker to heat up and get to pressure. The other advantage of the Philipps was the extensive cook book and the social media cooking groups where recipes are shared. Finally, the ability to purchase a stainless steel cooking bowl in addition to the stock non-stick bowl was the clincher. And just on the bowl, I read a lot of reviews saying that it scratched easy. Now, I'm not sure if they upgraded it but we have put it in the dishwasher countless times and used wooden and plastic utensils - NOT A SCRATCH! Super impressed! The lid, yes, needs to be hand washed, but it's so easy and quick. TIP- after cleaning the lid, wipe dry and then put it back on the cooker upside down until next use to help dissipate any food odours (see photo). All in all cleaning is a breeze - DON'T pre-rinse or scrub the pot - just whack it in the dishwasher AS IS (yes, even with crusties all over it) and boom, done! The rice recipe takes a bit of trial and error but generally a 1:1 ratio works perfect for any type of rice, white and brown for example. We use the non-stick to cook rice, then set aside, while we cook the main dish in the stainless steel bowl. Meat in the stainless steel comes out delicious *kisses fingers*, also in the non-stick, but especially the stainless steel bowl. Okay, so after a weeks of use, my wife grabs me with both hands, looks me dead straight in the eyes and says "You gave me the greatest gift when you convinced me to get this multicooker". Each week we try new recipes out of the book that comes with it and we get to try all sorts of things that we never would have tried. So much variety and it's SOO easy. We ain't chefs. We are just busy people who want to eat nice homecooked meals without slaving over the stove all night - oh, and we want heaps of leftovers!! It has now been over 6 months and this multicooker has a permanent place on our benchtop and ain't going anywhere! Would like to thank all the other reviewers who took the time to write their experience - you guys helped me make this decision and it has totally been worth it - thank you!Purchased in March 2020 at The Good Guys for $169.00.
1 comment
Philips S.Philips
Hi Gianni,
Thanks for the glowing review. It's great to hear you guys are so happy with your Multi-Cooker. :) The fact that the device has helped you guys enjoy easy and nice home cooked meals, even ...
Read morewith your busy schedule is awesome. Hopefully your review will help other people that are on the fence make there choice easier as well.M M.Greater Melbourne (Metropolitan), VIC
- 10 reviews
- 1 like
A must have
Main purchase was for pressure cooking, but this has replaced my slow cooker and rice cooker.
Pros:
User friendly- very easy to use - buttons are not confusing and there isn't too many of it so it won't get overwhelming
Heating time/pressure build up- for pressure cooking average time is about 5 mins, so make sure to take that into account during preperation
Functions- there's an array of functions - this is a matter of trial and error - comes with cook book so very helpful for basics - also seasonal recipe books can also be purchased ad...
Read moreditionally - this will give you exact cooking instructions (setting and time) Build- stainless steel finish so very stylish - this is the older version but honestly still very modern looking. The lid is not too heavy, spare parts can be bought on the Philips website. The whole appliance itself, with an empty bowl and lid on, for me is light enough that if stored in a cupboard taking it in or out would be very easy.Purchased in August 2020 at JB Hi-Fi Online Store for $179.00.
bkmMelbourne
- 15 reviews
- 2 likes
Perfect addition to kitchen
We purchased this all in one cooker 2 months ago and I’m very satisfied with this purchase. The slow cooking option is best for overnight cooking. It also has the pressure cooking and baking options.
Purchased in July 2020 at Costco for $179.00.
VivianSydney, NSW
Faulty and Dangerous product. Poor follow up service.
I purchase this from myer online. On second use, it came up with error 1 (technical manufacturer issue).
I phoned myer who referred me to Phillips.
The cooker was switched on after pressure cooking some soup and sitting there for 1 hour. On the phone to customer support, they asked me to look at the bottom for serial number.
I turned lever to release steam and it exploded hot liquid while I was holding my baby.
I was on the phone for 3 hours to Phillip with no suitable solution. They referred me back to Myer, which I had to inconveniently carr...
Purchased in August 2020 at Myer for $179.00.
3 comments
To make matters worse, I advised Phillips that Myer had no replacement in stock. Yet, they reassured me to go into store and they could swap it for a different model that they did have in stock.
But ...
Philips S.Philips
Hi there Vivian,
Sorry to hear that the service by our colleagues did not meet your expectations, and that you had this experience with our product and service team. Please know that this was never ...
Read moreour aim, and that our team is always here to discuss the matter further whenever you want. Our main goals is always to provide the best possible solution for the customers, but also to ensure a suitable and fulfilling resolution for the matter. Please do not hesitate to reach out to the team directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. They'll be happy to help.I appreciate this is a generic message that you send out.
Your customer service team has been unable to provide a satisfactory response, despite entering into mediation. Hence the frustrated review. Y...
AngieCentral Highlands and Goldfields, VIC
- 4 reviews
- 5 likes
- Verified purchase
Love it!
While this is my first multi cooker so I cannot compare it to others I absolutely love it. It is easy to use and clean and the food I've made has been delicious and tender. It does retain smells like many others have mentioned but it doesn't seem to taint the next dish with that. My black inner pot was damaged when I bought the AIO and I contacted customer service on the weekend that I purchased and to my surprise they replied right away. You can't fault that kind of customer service. I do wish that it came with a Stainless Steel bowl as s...
Read moretandard as I don't feel the black bowl will last but comparing the 2 bowls of the 2 brands I was considering this one felt better quality to me and the fact that I can purchase spare parts easily is good. As mentioned with the saute function heat it up with nothing in the bowl or the timer won't count count down. And if you need to pressure cook over 59 mins you will need to turn it back on after the first 59. To me that hasnt been a problem yet. I haven't used the slow cook function yet so can't comment on that. Do join one of the many facebook groups as they have a wealth of information.Purchased in July 2020 at Myer for $179.00.
MikeH
- 4 reviews
- 4 likes
Probably the best multi cooker available
I’ve had quite a few electric multi cookers and after the first cook this unit hits the mark
It’s not complicated to use and does what it designed to do top marks Phillips
Purchased in July 2020 at JB Hi-Fi for $199.00.
1 comment
Philips S.Philips
Thank you for your lovely feedback, Mike, we really appreciate it. We are happy to hear that you are a fan of this appliance. Should you need any assistance in the future, please feel free to reach ou...
Read moret to us directly on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. We will be happy to help. Kind Regards The Philips Australia TeamFind out how Philips Original All-In-One Multi-Cooker HD2237/72 compares to other Pressure Cookers
Know better, choose better.
Tartlet77Perth, WA
Love the machine, the customer service is horrible.
Loved using this machine esp for pressure cooking. Suddenly it doesn’t seal properly. It have been over three months of Messages emails and phone calls. It took over a month for the supervisor to return my email after I had called and fb messaged more times than I care to remember. I finally got a reply, to which I replied with the details requested and now it’s been a few weeks since I last heard anything.
I’m ok with the product needing a new lid ... that’s life. I’m not ok with horrid customer service.
Purchased in January 2019.
1 comment
Philips S.Philips
Hi there,
Thank you for sharing your experience with us. We are happy you are enjoying your All-in-One Multi-Cooker. However, it is unfortunate to hear about the difficulties you’ve had with your li...
Read mored and the customer service. We’d like to get in touch and see if we can help you. We’ll send you a private message for your contact details.SuperShopperSydney, NSW
- 4 reviews
- 1 like
Love this machine
I'd been thinking about a pressure and/or slow cooker for a while, so was delighted to discover that there is a range of "all in ones" available. I did a bit of research and decided on the HD2237. I joined the facebook group before I purchased to get an idea of what others use it for and was very impressed.
I've had my machine for a couple of months now and I love it. It's easy to use, and cooks really well. Meat comes out moist and tender, and soups are quick and easy. Cleaning is easy too.
A few points to note:
(1) The saute functio...
Read moren is good, but never reaches the timer countdown unless you heat it completely empty. (2) The HD2237 comes with a non-stick pot, which is fine but chips and marks really easily. I bought a separate stainless steel one that I like much better (also because I can stick it in the dishwasher). (3) The "low" slow cook function is too low to cook anything. Any time a recipe calls for "low", the 2237 requires "high". (4) The lid and sealing rings do retain a smell of previously cooked dishes, but spares are available (although Philips' flat $10 postage is a bit unreasonable for otherwise cheap parts).Purchased at Myer Online Store for $179.00.
1 comment
Philips S.Philips
Hi there,
Thank you very much for writing such an elaborate review. Input from our consumers is very important to us and it means a lot. It's good to hear that you're enjoying and experimenting with ...
Read morethe Multi-Cooker so much. If you have any questions or more feedback (which is always very much appreciated), you can reach out to us by phone at 1300 363 391 Monday to Saturday: 07:00 am - 07:00 pm EST. Thanks again for you kind words and have a great day!LanaGreater Melbourne (Inner), VIC
Still experimenting
I made beef ribs and dates pudding from the recipe book, both turned out delicious! There was no suggested time in the recipe book for cooking common things like pasta or steaming vegetables or chicken. I experimented cooking vegies and pasta but all turned to mush unfortunately.
Unit is very quiet and did not release too much steam.
I also purchased the stainless steel pot, which is handy to interchange when making 2 dishes.
Purchased in June 2020 at Amazon.
1 comment
Philips S.Philips
Hello Lana,
We're glad to hear your recipes turned out delicious. For questions about cooking your pasta or vegetables the right way, or any other questions, you can always reach out to us by phone. Y...
Mr. WTGreater Melbourne (Metropolitan), VIC
Careful of the rust
So I've been using the cooker for about 18months or so. The section where the lid secures to the rim around the unit can slowly wear out due to multiple uses (opening/closing of the lid) over time. This will then slowly scratch that area and remove the film that prevents rust. Once the film comes off you will find that rust may form. Obviously cleaning can help remove the rust. But be careful as Philips has confirmed this is not a manufacturing fault. It is by design and they won't' repair or replace. The Good guys still have my unit after close to 8 weeks bouncing between them and Philips consumer support for a resolution. Otherwise, the unit is very handy and great for winter meals.
Purchased in June 2018 at The Good Guys for $175.00.
1 comment
Philips S.Philips
Hi there,
We are very sorry to hear about your inconvenience with our Multi-cooker, as with the Philips consumer support. We strive to help our consumers as much as we can. We understand that this can...
locks3Perth, WA
- 8 reviews
- 6 likes
Inspired to Cook more and more !
Read the reviews and purchased this one on that basis. No regrets whatsoever. Being Vegetarian means that some of the functions are of limited use. Did, however, read the included recipe book (several times) and have tried 3 or 4 recipes with increasing success. I am even beginning to like cooking (not something a male would normally say).
Only 2 minor complaints.
1) The recipes include cooked rice but...there is NO mention of HOW to cook the rice in the documentation !
2) The Pressure Cook button cycles through the options but, the text is so small that you need a magnifying glass to see them?
Roll on my next gourmet attempt.
Purchased in May 2020 at David Jones Retail Stores for $169.00.
MariaBSydney, NSW
- 8 reviews
- 2 likes
Good cooker poor inner pot quality
The cooker is fine, but the inner pot is not durable as Philips states. Only used it 4 times and the non stick black material is coming off. I wash it with a normal non scratch spine and warm water as I do with all my non stick pans. I’m very surprised, wasn’t expecting such a poor quality non stick material from Philips and considering the amount of money I’ve paid for it! So if you are planning to purchase it consider including in your budget another $50 for an additional stainless steel pot because the non stick one won’t last.
Purchased in April 2020.
1 comment
Philips S.Philips
Hello Maria, thank you for taking the time to share your experience with our All-In-One Multicooker. We regret to hear that you were not satisfied with the quality of the inner pot of this appliance. ...
Read moreWe would like to encourage you to get in touch with us directly so that we can take a closer look at this. You can reach us on on 1300 363 391 (Australia), or 0800 658 224 (New Zealand) from Mondays to Saturdays: 7:00 am - 7:00 pm EST. One of our colleagues will be happy to help. Kind Regards The Philips Australia TeamFind out how Philips Original All-In-One Multi-Cooker HD2237/72 compares to other Pressure Cookers
Know better, choose better.
beezeeSouth East Queensland, QLD
- 43 reviews
- 12 likes
One of the few kitchen "gadgets" that gets to live on the bench!
We love our AIO. We tend to mainly use the pressure cook setting and it's great. Perfect risotto and paella in a fraction of the time we would have spent otherwise. The recipes in the book are great and, when you are ready to explore further, there are several Facebook groups that you can join who are marvellous for sharing recipe ideas.
It's ideal for us as we are a large family and we can cook up large quantities of soup, pasta, risotto etc. May not suit small family units quite so well though as the effort and cleaning may outweigh the benefits.
Purchased in August 2019.
1 comment
Philips S.Philips
Hi there,
Thanks for sharing your review. We are happy to hear that you find the All-In-One Multi-Cooker very helpful and that you are able to create some delicious meals. If you have any questions, ...
Read moreplease feel free to reach out directly at 1300 363 391 (Monday - Friday: 07:00 am - 07:00 pm EST).Cooks very well, but retains smells
Happy with the way it cooks, however, disappointed how it retains smells after cleaning. Followed cleaning instructions exactly. I do not store cooker in the kitchen because of the smell. I have used the cooker several times, and cleaned thoroughly, yet the smell after cooking remains.
Purchased in April 2020 at Myer for $179.00.
1 comment
Philips S.Philips
Hi Maree,
Thanks for sharing your experience. It's great to hear you're enjoying the performance of your Multi-Cooker, despite the troubles you're having keeping it clean. We'd love to look into this...
Read more for you, so feel free to reach out directly at 1300 363 391 (Monday - Friday: 07:00 am - 07:00 pm EST).Jo JSouthwest, VIC
Longer pressure time needed?? No help
Not happy that I can’t pressure cook longer than 59 mins. YouTube video shows you can select manual and then select 1 hr 30 mins. But can’t change the time.
1 comment
Philips S.Philips
Hello Jo, thank you for your review on here. We're sorry to learn about this misunderstanding. The maximum time is indeed 59 minutes on this model. Could you perhaps direct us to this video? We would ...
Read morelove to assess this matter as well. Kind regards, The Philips Australia TeamParisVictoria
Bad experience
The inner black pot after cooking peels off it’s nonstick coating, the second replacement pot Is doing the exact same thing. Philips acknowledged issues with all their black inner pots and would replace by a stainless steel pot which I’m still waiting for. Do not buy this product!!! Unsafe as all chemicals go into your food. I have disposed off all my other cookers to replace with this and been stuck now for months with this... Been 10 days now and I’m still waiting for what was promised, now they are telling me due to Covid there are delays a...
Read morend they are still waiting for the product to be received by them and they can’t do express post so I’m assuming it will take another ten days after they receive the order for me to finally get mine n start using it.Purchased in February 2020 at Coles Group & Myer Gift Card.
2 comments
Philips S.Philips
Hello Paris,
Thank you for sharing your review with us here. We're sorry to hear the coating of your Airfryer's pot is peeling off, and that you haven't received the replacement you were promised. Fo...
Read morer further assistance, please feel free to reach out to our product specialists at 1300 363 391 (Australia) or 0800 658 224 (New Zealand). They'll be happy to help.Hi, I have contacted the 1300 number 5 times, each time they’ve told me they will email me or a supervisor will call me but they never do. Very disappointed at brand Phillips. Bad product and terrible...
Read more customer service. I’m sorry to be harsh and I hope I’m the only one with this experience as I always liked the brand and purchased with confidence. Not anymore. Also it’s not the Arfryer rather the all in one multi cooker. My Phillips Arfryer has been fine. Thanks Paris3tandyPerth, WA
- 2 reviews
- 5 likes
Disappointed
After having trouble with my first one I was excited to pick up my replacement only to find out it has the same fault. The saute function doesn’t work. Press the saute button, press start and 20 minutes later it’s still heating up and hasn’t changed to ‘keep warm’ or ‘beeped’ to warm me the two minutes we’re up. Customer service we’re helpful but I won’t try my luck again. I’ll swap it for a Crock Pot or something else at the retailers.
2 comments
Philips S.Philips
Hi again, thanks for the update. It's unfortunate to hear that the HD2237 wasn't right for you, and appreciate your decision. If you still need any assistance you can always reach out via 1300 363 391...
Read more (Monday - Friday: 07:00 am - 07:00 pm EST). Have a nice day for now!I think I have sorted the saute problem out now. The secret is to heat the unit up Without anything in the bowl. No onion, no water, no ingredients; just a dry bowl and that way it will heat to the ...
Read morerequired temperature and do all the things it is supposed to do. I found the solution on Facebook.Questions & Answers
Ellaasked
I have a RankArina cooker. It no bowl. I want to use it but NEED A BOWL. Can you direct me to where I might find a suitable bowl?
4 answers
Where do I go for help if you can't help me.
Sadly, in most of cases it's easier, cheaper and more practical to purchase a new product with warranty rather than buy spare parts for an old/odd one. Also, I'm not sure if RankArina makes pressure cookers at all.
Here is an example of great budget pressure cooker: https://amzn.to/3d8Mwzl
Denise G.asked
What is the inner pot in the HD2237 lined with?
I am concerned that using the pressure cooking method, the inner pot will leach heavy metals into the food.
1 answer
Pressure has no influence on chemicals leaching into the food. Temperature does... Any coated kitchen utensil and appliance subjected to prolonged heat will leach chemicals (not heavy metals) into the food. If you too concerned about that you may have a look the "pro" version of this cooker that has (allegedly) stainless still pot.
明子 梛.asked
I am not sure my Philips cooker is leaking or not.When I use high temp mode. When maintain pressure light is flushing and pressure valve is seal, air is coming out from the floater regularly like every 20mins. I thought the floater should keep on while maintain pressure light is flushing.
3 answers
Philips S.Philips
Hi there,
Thank you for your query. To give you an expert answer on this, we kindly advise that you contact our product specialists directly through the numbers below:
0800 658 224 (NZ) from Monday - Friday: 09:00 am - 09:00 pm and 1300 363 391 (AU) Monday - Friday: 07:00 am - 07:00 pm EST.
Have a wonderful week ahead!
Kind regards,
The Philips Australia Team
Hi I called 1300 363 391 but it says it currently closed and no-one answers. Do you have a useful number? I can't wait till it reopens again.
Philips S.Philips
Welcome beck
We're sorry to hear our colleagues didn't answer your call. Did you call during their work hours? After a quick glance, we noticed that their schedule is slightly different from the one we provided above, so apologies for that. You can reach the number 1300 363 391 from Monday to Friday starting at 09:00 am - 05:00 pm EST. Hope this helps.
Kind regards,
The Philips Australia Team.
Details
Category | Slow Cookers, Multi Cookers and Pressure Cookers |
---|---|
Price (RRP) | $239.00 |
Type | Electric |
Capacity | 6L |
Keep Warm Setting | Yes |
Dishwasher Safe Parts | No |
Display | LCD |
Power | 1,300 W |
Outer Body Construction Material | Stainless Steel |
Cooking Bowl Material | Ceramic Coated |
Searing Function | Yes |
Colour / Finish | Stainless Steel |
Cord Length | 1.2 m |
Manufacturer Warranty | 2 year(s) |
Visit official website
- GTIN13: 8710103875598
- MPN: HD2237-72
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Philips S.Philips
Hello Douglas,
Thanks so much for taking the time to share your experience and thoughts with us here. We're delighted to know that the pressure cooker has been helping you out with taking care of yo...
Read moreur mother. You must be whipping up some amazing dishes for her. We can appreciate your feedback on the recipe book and will pass them on to the relevant department. We'd be happy to assist you with registering your device so you can continue to try out new recipes. Feel free to reach out to our product team directly so they can arrange this for you. The team is reachable on 1300 363 391 from Monday to Saturday: 7:00 am - 7:00 pm EST. They will be happy to help you out. We hope you and your mom continue to enjoy the pressure cooker!