Back’s Electrical

This is he third time I have use backs Electrical. Absolutely outstanding customer service. Great communication. Jayden, the service technician, did a tremendous job. He was very friendly and extremely competent. I would recommend Backs Electrical to anybody. Show reply

Excellent service. Would always be the first company i would call for electrical issues. Show reply

Using Backs Electrical for the 2nd time, great service again! On time, clean and tidy and very friendly service, Tyler was great, polite and professional. Will definitely be my go to electricians, always. Show reply

I cannot praise Becks Electrical enough. From Paris ( she has a great memory and is extraordinarily efficient ) who took my initial phone call to Josh who came out to my house and completed the job really well and in good time. He explained everything to me in easy to comprehend language. I knew exactly what was going on. He told me approximately… Read more ·  1

how long it would take and I felt confident with him doing the work. Paris rings you to let you know that the electrician will be there within 20 minutes and to ask is this still is convenient for you. Josh put on shoe protectors before he entered the house. Little thing but just that bit more thoughtful. Seriously, everything about this job was a breeze. Easy to organise easy to appoint and felt very happy with the end result. Thanks Josh and Paris

Josh did a great job at my apartment. I originally asked him to come see an issue I thought I had with my exhaust fan, however he noticed an even bigger issue with my electrical sub board in the unit, that was no longer compliant and up to current standards. As a first home buyer and new to the home owning experience. Josh made sure my apartment… Read more ·  1

was entirely safe. He supplied quotes and gave clear explanations to everything and was able to install upgrades on the spot. Didn't have to wait another day for Back's to come out again. There was a small discount offered as well due to the expense. But that is all worth it when you need all major heating appliances protected in your home. Highly recommend if you have an older home and need your switch board or in unit sub boards checked over.

Back's Electrical provided an awesome service. Technician ADAM was extremely professional and had great product knowledge. He provided valuable advice for my needs. He arrived on time and finished the job on time and went above and beyond to double check each electric outlet. I highly recommend Back's Electrical. Thank you Adam.

Max telephoned in advance and arrived at the advised time. Made recommendations in order to solve our lighting/fan problems and provided a clear concise quote. The work was completed in a very professional manner. We highly recommend Back’s Electricial and would not hesitate in using them again. Thankyou again Max for the very prompt service. Show details ·  1

Recently moved into a new townhouse, 80's built, and no upgrade to the switchboard. Looking to install 3 x ceiling fans, but needed to upgrade the board too. Original works completed successfully, but then safety check showed an issue ona circuit. Was outside scope and was scared of the cost.. however they found the issue in 30min, so they… Read more ·  2

discounted the extra cost by 80%. I was worried that I would be gouged, but these guys are on the level..special shout out to Dylan for the work on the quote, and even more for Corey whom spent all day future proofing my home.. Never knew they were from Penrith, but wouldn't hesitate to get them back. Professional and provided value !

A very helpful experience I’m extremely pleased with the work carried out they couldn’t have been more helpful, I’ll be using them in the future. Brett. Show reply

I couldn’t be happier with the service from this electrical company. The team was professional, friendly, and extremely thorough. What really stood out was that even the apprentice took the initiative to go around and clean all of my air-con vents and filters while they were on site, which was completely unexpected and beyond helpful. It made a… Read more ·  1

huge difference and shows how much pride they take in their work. Everything was left clean and tidy, and the quality of work was excellent. I would highly recommend them to anyone looking for reliable and genuinely helpful electricians.

Not a very professional group. Stay away, I think these guys are scams. I had asked Back's Electrical to give us a quote for a fuse box upgrade. They cancelled the first appointment and then a young man turns up, takes about 45min going through the electrical box and setting and then another 20 minutes in his car coming up with a quote. His quote… Read more

was outrageous. I had been given some idea of the cost and his quote was more than 3 times that. When he tried to push the panel back into place, it blew up. I asked him to fix the damage that he had caused. He said the panel was dangerous and I had to go ahead with their company doing the job now. He said he was not able to fix the issue and he insisted our panel was now illegal. He then offered me a 15% discount on their quote to use their company to do the job. This reminded me of the car scams when you took your car into a garage for a free check up and they would not let you leave, as your car was now illegal. I asked him to fix the problem he caused and he talked to his boss and then decided to leave. I have called the police on them and I think these people play a scam where the mess your electricity and then you are forced to use them to fix it. The OzGrid man came and fixed the issue. He had blown one of the service fuses and all he had to do was to change it and tape over the broken wire.

Max was very professional and efficient. The cost was a bit higher than expected but great service. Show reply