8 reviews
Back's Electrical provided an awesome service. Technician ADAM was extremely professional and had great product knowledge. He provided valuable advice for my needs. He arrived on time and finished the job on time and went above and beyond to double check each electric outlet. I highly recommend Back's Electrical. Thank you Adam.
Max telephoned in advance and arrived at the advised time. Made recommendations in order to solve our lighting/fan problems and provided a clear concise quote. The work was completed in a very professional manner. We highly recommend Back’s Electricial and would not hesitate in using them again. Thankyou again Max for the very prompt service. Show details · 1
Recently moved into a new townhouse, 80's built, and no upgrade to the switchboard. Looking to install 3 x ceiling fans, but needed to upgrade the board too. Original works completed successfully, but then safety check showed an issue ona circuit. Was outside scope and was scared of the cost.. however they found the issue in 30min, so they… Read more · 2
discounted the extra cost by 80%. I was worried that I would be gouged, but these guys are on the level..special shout out to Dylan for the work on the quote, and even more for Corey whom spent all day future proofing my home.. Never knew they were from Penrith, but wouldn't hesitate to get them back. Professional and provided value !
A very helpful experience I’m extremely pleased with the work carried out they couldn’t have been more helpful, I’ll be using them in the future. Brett. Show reply
I couldn’t be happier with the service from this electrical company. The team was professional, friendly, and extremely thorough. What really stood out was that even the apprentice took the initiative to go around and clean all of my air-con vents and filters while they were on site, which was completely unexpected and beyond helpful. It made a… Read more · 1
huge difference and shows how much pride they take in their work. Everything was left clean and tidy, and the quality of work was excellent. I would highly recommend them to anyone looking for reliable and genuinely helpful electricians.
First time using Backs Electrical and couldn't be happier with the experience and work that was done. From arrival to departure Cory was polite, on time and did great work, clean and tidy. Will for sure be a returning customer when needed. Show reply
Follow-up · New electrical circuit board installed, and new power point installed. All top notch work, electrician turned up right on time and was a great bloke, very polite and friendly. Rates i found very good, was provided with 3 prices based on different options he could provide for switchboard and was up to me to choose.
Not a very professional group. Stay away, I think these guys are scams. I had asked Back's Electrical to give us a quote for a fuse box upgrade. They cancelled the first appointment and then a young man turns up, takes about 45min going through the electrical box and setting and then another 20 minutes in his car coming up with a quote. His quote… Read more
was outrageous. I had been given some idea of the cost and his quote was more than 3 times that. When he tried to push the panel back into place, it blew up. I asked him to fix the damage that he had caused. He said the panel was dangerous and I had to go ahead with their company doing the job now. He said he was not able to fix the issue and he insisted our panel was now illegal. He then offered me a 15% discount on their quote to use their company to do the job. This reminded me of the car scams when you took your car into a garage for a free check up and they would not let you leave, as your car was now illegal. I asked him to fix the problem he caused and he talked to his boss and then decided to leave. I have called the police on them and I think these people play a scam where the mess your electricity and then you are forced to use them to fix it. The OzGrid man came and fixed the issue. He had blown one of the service fuses and all he had to do was to change it and tape over the broken wire.
Max was very professional and efficient. The cost was a bit higher than expected but great service. Show reply
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