Reviewer Photos & Videos
Three phone calls by the company postponing their response to an urgent repair on my air conditioner which they actually installed. Very unacceptable. I think they would do much better if they subcontracted somebody else for urgent air conditioning callouts.
Plumber was up front about old toilet and yes i agreed it needed replacing. He was able to do the replacement straight away. All installed and old toilet taken away and cleaned up perfectly. Had same job done 2 years ago in other toilet and no problems there. Compatible charge with first job. Have used in the past with hot-water replacement and charge was the same as other plumbers as its the Hot Water unit that cost the most not the installation. Very Satisfied.
The pircs to replace bathroom tap very high
The plumber advised me to replace my bedroom tap with the new one I have $636? And he went to charge me $45 for out call consedring when I booked the job they advised me No out call fees?
I did get anther plumber the follow day and just cost me $185.90 and it takes him one hour.
Pricing method doesn't work me - won't use again!
I booked Same Day Trades (SDT) on two occasions. Both times I ended up not using them as other providers who were a lot cheaper.
When you book a job Same Day Trades won't tell you their hourly rates or other charges. Instead, they only work to a fixed quote provided when they arrive at the job/site. This puts the customer into an awkward position as saying no is more difficult once the person is already in their home, and getting someone else will take more time. Nonetheless, I chose to call other suppliers to do the work (without quoting ...
Excellent customer service
My contact with both the office staff and Ben, the plumber who attended, was timely, professional & courteous. Ben called to advise me when he was 1/2 hour from my home, completed the work quickly & left the work space clean & tidy when he had finished.
The emergency pipe repair (later replacement) was done, quickly, efficiently, at a reasonable price, and the company took all of our concerns and questions seriously. Highly recommended and will definitely call back for future jobs.
Great service, professional tradesman.
Fast, friendly service. Professional work carried out with minimal mess or rubbish. Install was carried out and finished within a few hrs. Would recommend the business to anyone needing emergency service.
The reviewer stated that an incentive was offered for this review
Fantastic Plumbers and Electricians. A+++
I have personally used Same Day Trades now about 5-6 times. Great guys, honest and very professional. Highly recommend.
They have completed external plumbing (blocked drain and broken drain repairs) and internal (bathroom leaks and bathroom plumbing).
The plumbers always call when on the way. Office is friendly and efficient. Tradesman are qualified, friendly and hardworking.
Joke not service
It is a joke, not a service. For the cleaning pipe, the so-called expert wanted $350 using acid from Bunnings worth it $15. This service could be done in 5 minutes. I politely decline superior service and now I am getting SPAM from them. Do not use their service not worth money!
Can't fault it!
Everything about the service was impeccable. From the first enquiry to the final job done. The entire process was very professional and i cannot fault it. The electricians that came were on time, to the minute in fact, and were very polite, they made me feel comfortable. They were prompt, efficient and very tidy. After having many issues with trades grossly over quoting or not even answering my call, i am very pleased with the service i received today. I will happily refer your company and staff to all my family and friends. Thank you for your amazing service today.
Questions & Answers
I had a plumbing job done on 13/1/20 - Job # 21929. I have received your tax invoice but it doesn't
show itemized amounts only a final total. I would like you to arrange to send me more details of the account. eg labor costs & materials. My Tax Invoice is 11528
Hi guys looking at going out on my own and was thinking of putting my business through hear. I was wondering if there is someone to talk more about this to, just to find out some more information about the services you could supply.
Customer C.Same Day Trades
Good Afternoon MarK C!
Thank you for the question!
For all your plumbing and electrical needs feel free to call us on 1300 476 422.
The Customer Care Team!
On the 23rd September 2019, I ordered an electrician to install a telephone point in the wall.
The wire was there so it was only a matter of connection and a few plastic parts.
It took no more than 20 minutes from the time he walked in to the time he left.
Charge was $235.00.
My address is 40 Ralston Street, Largs Bay. Phone 0428 986 862.
Please provide a detailed account and fully explain how 20 minutes relates to this charge?
Customer C.Same Day Trades
Good Afternoon Tim,
It was great to have a chat to you in regards to the work we have done. I am so glad that we have managed to resolve the issues you have had.
I look forward to talking to you again.
The Customer Care Team.
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