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HomeFirst Services Electricians

HomeFirst Services Electricians

 Verifiedhomefirstservices.com.au
HomeFirst Services Electricians
4.7

1,086 reviews

Positive vs Negative
94%6%
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Customer Service
4.7
Timeliness
4.8
Job Satisfaction ?
4.7
Rates and Fees
4.3
5 Bob H.  · Nik arrived on time, provided a quote, we accepted, returned 20 minutes later, did the job and cleaned up in less than an hour. All good.
5 Frannie  · Job satisfaction – Very efficient service from the staff in the office to Deon the electrician
5 Irene  · Joey Z. Electrician – Excellent service Very friendly. Went out of his way to help. I would definitely recommend him.
5 Black Rock  · Great friendly service – Had some dimmers installed by Joe Z Came out to do a quote & then promptly did the job as well !
5 Mazz  · Power points – Joey was very polite and service to replace power points was excellent
5 Anna Jacobson  · Great service – Joey Z was on time for our ducted heating booking friendly service and a pleasure to deal with.
Homeowner
HomeownerVIC
  Melbourne

The price they charge is extortionate - 1500 to run a cable from the fuse board to a cooker - over $200 for the switch then found out the board needed to be replaced when everything was disconnected and they charged nearly $3500 to replace the fuse board - thats near $6000 all and they didn't pick up that there was only 6mm cable running from the… Read more

point of entry t the meter and running a 16amp cooker, aircon, heat pump and everything else - said cable burnt out 2 months later

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Selina X.
Selina X.
  Verified Melbourne

Hired to have 2 outdoor uplighters installed (we bought the lights) they worked when installed but failed 2 days after. Home first electrician booked us in to fix it the following week but then cancelled. Then booked to have them fixed the week after, but cancelled the day if the job. These people work whenever they want to work. I won't be using them again . Very disappointed we wanted it done before Christmas.

Ask the reviewer
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Margaret
MargaretVIC3 posts
  Melbourne

Today, Nathan and Russell (Grade 1 electricians), Blake (apprentice electrician) and a plumber (Colby?) did a great job on replacing our old gas cooktop with a new induction cooktop which the company supplied. There was no waiting time between ordering the appliance and having the work done. Nathan arrived at 7am and they were all finished by… Read more

about 11am, having also done a major upgrade of our electrical switchboard which we requested. I would recommend Home First Services to everyone.

Reviews with attachments

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TRACEY M.
TRACEY M.
  Melbourne

Alex did a fantastic job yesterday installing a new gas cooktop and range hood . His attention to detail ,professional attitude and knowledge was spot on . He cleaned up and took away all rubbish . I would have no hesitation in recommending Homefirst to anyone .

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Nicky
Nicky2 posts
  Fair Incentive Melbourne

Consistent and responsive as always – We’ve been Home First customers since we bought this old house nearly 6 years ago, and they’ve always been responsive and consistent. Aaron came today on very late notice to move power points, to enable the installation of wardrobes. As always, he was helpful, courteous and professional - tidied up after himself and asked pertinent questions to keep our costs down. Best of luck with the new baby Aaron! Show details

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Jase
JaseVIC2 posts
  Melbourne

Awesome quality work! – These guys do the best work, no nonsense and you get what you pay for... highly recommend. Hung did an amazing job with all the sparky work!

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Mitchell Bromley
Mitchell BromleySA2 posts
  Electricians

Amazing service same day – I called Shaun yesterday needing testing and tags done asap. He got Daniel and Steve the electricians out in a matter of hours to complete the works. The boys did an amazing job and I will be recommending them to any family and friends that need work.

Positive reviews

Rhonda Quigley
Rhonda QuigleyVIC
  Melbourne

Everything done in one day – From start to finish, all the Electrical work and TV installation etc, was organised, clearly explained and demonstrated. Nothing was a problem and the tech quys where great to work with. Quote and invoicing documentation was clear and easy to follow. Overall great service provided by Home First. They will be my first go from now on. Thanks

Marie H.
Marie H.
  Verified Melbourne

Job# 44629 – Super fast service, job booked and completed in 24 hours, record time compared to other trades in the past. Jake was punctual friendly and efficient. Even took away the rubbish! Show reply

Happy customer
Happy customerVIC
  Melbourne

Fixing other co.s issues – Thanks Joey.Z and Huong for finding and fixing a fault that could (and would) have been missed by less-experienced professionals. Very courteous men.

Negative reviews

anne m.
anne m.
  Melbourne

The good and bad – Came quickly and did a good job. But. They were way too expensive for the job required and told me that I had to change all my house to appliances to electric which was not true. Charged $8000 to change old wiring in single level home. Other electricians do an equal job for a fraction of the price and are more honest in their advice. Don’t fall… Read more

for the discount if you pay a deposit today trick. I’m on a pension and i told that to Aaron but the job took most of my savings. Call Voltioelectric if you don’t want to pay too much and get a great job done. If you have lots of extra money then first electric is a good place to use as the job was done well and quickly but not better than other good electricians.

HomeFirst Services
HomeFirst Services    

Thank you for your feedback. We’re really… Read more

Poyda
PoydaVictoria11 posts
  Melbourne

A company who lies and preys on the venerable – I haven't come across many bad companies in my lifetime, but this one takes the cake and wants to eat all of it too. And when challenged they are argumentative and rude. They came out to quote on replacing a three gang light switch, and said if we went ahead they would waiver the fee to quote which was expensive in itself. They didn't mention… Read more

this costing money over the phone. Only once the electrician arrived. Then the electrician said the metre box was dangerous and needed urgent fixing. They wanted more $$$$ than what an entirely new metre box would have cost.

A different and honest electrician who looked at the metre box and tested it said there was nothing wrong with it, and said he would have replace the light swich for about one third of the cost.

When we didn't pay HomeFirst the full amount that they wanted for the light switch, although they were paid more than it was worth to do the job, they kept coming back to the house and were abusive and threatened to take out all the safety fuses in the metre box. Afterwards, they kept phone calling with threats of court action. When we confronted them with "go ahead" they stopped, and we never heard from them again.

AVOID this company at all costs.

HomeFirst Services
HomeFirst Services    

Hello Poyda, We're very sorry to hear about… Read more (+1 reply)

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Debbie S.
Debbie S.
  Melbourne

WARNING DO NOT USE RIPP OFF!!!! – Elec first updated meter box, power points, put in light fittings. I found out later from another electrician I had been way, way overcharged. They sat in my kitchen and bullied us into paying and had not issued cert of completion! Plumbfirst are the same people. Installed rev cycle heater incorrectly, making noise and not working came out 3… Read more

times to fix. I called another tradesman who said it was incorrectly installed. Do not believe the positive reviews These people are sharks with no conscience!

Recent reviews

Anne
Anne
  Melbourne

Reliable service – The same electrician, Joey Z, attended my house earlier this year and today. He is punctual, reliable and very capable. A number of jobs were completed on the 2 occasions, including upgrade of very old wiring and circuits, some of which was quite complex, and required liaison with other services. It’s great to have everything working well. Joey communicated well and also cleaned up at the end.

Jen
Jen
  Melbourne

Excellent work! – Joey Z installed new light fixture after finding old one unable to be repaired. Excellent work. He rang prior to arrival, was polite and explained the problem. Great customer service and would be very happy to recommend him, as well as have him back if we require more electrical works.

Lisa R.
Lisa R.
  Verified Melbourne

Looks amazing I love it – Joey was great, he done an amazing job, nothing seemed like a bother to him and actually explained things so you can understand would definitely recommend him. Nice to have someone friendly, funny and does a great job.

Maddie B.
Maddie B.2 posts
  Melbourne

Amazing service! 100% would recommend – Russ, Ben Mac + everyone from ElecFirst were so amazing when helping us restore power to our home after a fallen tree. They were so professional, helpful and responded quickly to communication. They were also incredibly flexible when we hit unexpected delays with insurance etc. I cannot recommend ElecFirst more highly, they showed our property… Read more

complete care and went above and beyond to leave everything better than when they started. Thanks so much again guys!

Alex K
Alex K
  Fair Incentive Melbourne

Great job. Good advice and prompt service – Had to install a light in high cathedral ceiling. Joey Z and Jake M did a great job and got the job done quickly and safely.

Ed B.
Ed B.
  Verified Melbourne

Quality professionals who know what they’re doing – We’ve used ElecFirst and PlumbFirst a couple of times and they’ve been great. In this case Joey Z went way above and beyond for us (including multiple trips back to our place because of pre-existing wiring issues which he didn’t have to do). Our house had a lot of issues and he worked tirelessly to find the fault and remedy it for us, in addition… Read more

to excellent work replacing our switch box (which was the original job). Would highly recommend, and thanks again Joey!

Mikie1965
Mikie1965VIC35 posts
  Melbourne

HomeFirst Services Joey Z – Inv No: 24232 Joey Z replaced my ensuite light fixture that was giving me trouble flicking on and off. We also wanted to book in to have double powerpoints to replace my single points. Joey Z said he can do them. Joey was equipped to do all this on the spot. Wow, fast and professional. I highly recommend Joey for his commitment, knowledge and friendly demeanor. Joey Z, you are our go-to electrician. You are an asset to the company. Show details

Brody C.
Brody C.VIC4 posts
  Melbourne

Sorted – Joey came and replaced the switch to my bathroom ceiling heater lamp when it wouldn’t switch off the night before. I appreciated how quickly they did the job - on the same day i called. He also upgraded some power outlets while he was there, on my on-the-spot request, which was great, since I’d been meaning to do it for a while. He was courteous,… Read more

communicative and respectful, and gave me a quote before starting on the work. He also had all the parts on hand and was able to do everything on the spot. Nice.

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Vamshi
Vamshi
  Melbourne

Exceptional service, focused on customer satisfaction – Mr.Joey.z has been very professional and cool to understand our requirement and solved it with a lightning speed. I really appreciate Joey's dedication and recommend Elecfirst to my near and dear ones.

Anthony
AnthonyVIC
  Verified Melbourne

Quick, knowledegable and friendly – Joey.Z dropped in to rectify an electrical issue associated with a heater. He called beforehand, arrived when he said he would and was quick to diagnose and explain the issue in plain english. He then promptly went to work on it and was considerate the whole time. Definitely would recommend Joey and the Elecfirst group!

Julie Faye Witchell
Julie Faye WitchellVIC3 posts
  Melbourne

Heater fan light – Joey. Z went above and beyond to install a bathroom Heater/ light/fan in one bathroom and an improved fan in the second bathroom. He was very skilful on changing the original plan for one that worked perfectly. I would highly recommend Joey.z.

Graham
GrahamVIC
  Melbourne

Replace electrical switches – Excellent work by joey.z in replacing all our electrical switches and smoke alarms. Fast, neat and great service to a couple of pensioners. Thanks

Megan
MeganVIC2 posts
  Melbourne

Best attitude and good work – Joey Z and Coree and apprentice’s were all fantastic. A few hitches but they were in communication always which is important and unusual. Joey did a fabulous job of doing a complicated refit of an overdue power board. He was polite and friendly and efficient.

Great job Blaine
Great job Blaine 2 posts
  Melbourne

Triyan’s superb job installing down lights – Triyan was a joy to have in our home. He made the installation of over 40 down lights go smoothly. He consulted us about everything and did a great clean up job. Highly recommend Triyan - he is very professional and a star electrician.

Karen
KarenVIC2 posts
  Melbourne

Great service Triyan! – Thank you so much for the work you completed on Friday Triyan. You provided great advice and explained the importance of the switchgear upgrade. No more electrical faults on my old system. Thank you for completing the job so late too (even having to race to the shops for extra parts to make sure the job could be completed before the weekend). I really appreciate your efforts, you were such a lovely person and very knowledgeable. Thanks Triyan!

Marissa
Marissa3 posts
  Melbourne

Service and installation – Thanks so much to Joey.Z for arriving on time. He was extremely prompt, efficient, knowledgeable, very friendly and happy manner. He also made sure that I was happy with the end result of the electrical jobs that needed to be completed. I would definitely recommend him if anyone needs any electrical work done.

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