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2Jim's Electrical

Jim's Electrical

 Verifiedjimselectrical.com.au
2Jim's Electrical
4.8

805 reviews

Positive vs Negative
94%6%
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Rates and Fees
4.6
805 reviews
5  Trevor  · Very efficient and professional very good job on time and able to adjust to extra jobs as needed
5  Vernon  · James was always ontime and kept me informed. The work went well and quickly
5  Anthony C.  · Prompt, efficient, affordable and friendly/helpful service. Flexible with accommodating times and bookings.
5  Bob  · Technician came promptly and provided efficient service at a good price.
5  markos  · Chris was easy to communicate with, punctual and did a good job replacing our bathroom ceiling fan. We'd get Chris again for other electrical work.
5  Tom K.  · Installed surge protection, nice staff and wonderful job, high recommendation
Serina H.
Serina H.
 

I got passed onto David Farrugia for Electrical Enquiry . As some electricians offer free elcecteical checks and it does say on Jim’s site free electrical quote I simply asked David Farrugia a simple question kindly and nicely. I asked- If he provides free electrical check for a property like other electricians may David Farrugia was… Read more

very rude and answered aggressively saying “ no who does that I don’t are you serious “ .

Terrible customer service annd very very unprofessional

I said nicely “ that’s okay and how much do you charge “

He again answered very rudely and abrupt he refused to answer he said - “ No I don’t feel like answering your question I’m not going to do any work for you “

Very very very upsetting and very unprofessional, poor customer service

He then hung up on my face

Terrible person terrible customer service , doesn’t look good on your books isn’t good for your business this man

Reviews with attachments

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Ralph B
Ralph B NSW 4 posts
   Verified

Needed an electrician to hardwire a new stove. Gave Jim’s Electrical a call. Friendly service over the phone asking for details and work required. Was given details of person who would contact me within 2 hours. Day and time was set. Arrived on time. Friendly and efficient in their workmanship Highly recommend their services.

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Wassim B.
Wassim B.
 

Very professional and very honest! Id definitely recommend them to friends n family! Very price competitive also, couldn't be happier!

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Kahleah
Kahleah SA 3 posts
 

I had my oven replaced. It was a quick job and could get it done the same day as the quote was given, which saved me time. The person who came was great at his job, professional and easy to talk to.

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Ben N
Ben N QLD
   Verified

Really happy with the service and communication was fast and friendly. We’ll definitely be using these guys in the future

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Julian T.
Julian T. QLD 2 posts
   Verified

After seeing Ben’s advert on social media I decided to give Jim’s Electrical a go. Getting a quote for the job was fast and efficient including the time to book in for the job. Highly recommend Ben, was great with his customer service skills and wealth of knowledge in providing the best option for my electrical work. Will definitely be using Jim’s Electrical in the future when we’re due for our next Reno’s.

Latest follow-ups

Sue
Sue VIC 2 posts
 

Need to clean up better left too much mess at my home

 Follow-up  · Mess and dust that had to clean up in my kitchen dining area

Jeremy R.
Jeremy R.
 

Jim's Electrical did a first class job in installing our EV wall charger. The work was finished on time as promised, the installation was neat and clean. their electrician was very experienced and courteous.

 Follow-up  · No change to my review. Just stop sending me emails!

Positive reviews

Belinda
Belinda QLD 2 posts
 

Stu from Jims Electrical Greenbank was highly responsive, thorough and professional. Nothing was an issue turned up on time, communicated well and would highly recommend using him again. Great old fashioned customer service.

Doreen l.
Doreen l. WA
 

Had power switches and light switches that needed replaced. They were there when they said they would and the job was completed with no fuss. Would use them again and recommend them also.

Greg
Greg
 

Ben was very friendly, and professional. Great communication, and he came exactly when he said he would. His work was great!! I would recommend him to anyone, and will get Ben for further work!

Negative reviews

Kevin B.
Kevin B.
 
Customer Service
Timeliness
Job Satisfaction

I usually write positive reviews. I got two wired Smoke Alarms installed. I got a quote for $570. I questioned why it was so expensive and was told they were using the best Smoke Detector on the market. The 2 man team came and one of them did the paperwork and the other did the install which took twenty minutes. They were on time and the work… Read more

quality was fine. When paying I was asked to pay GST as well even though I had already got a quote. I refused to pay the extra given I had a quoted price in writing that did not say "+ GST".I enquired online and found out the SD's cost $70 for 2 retail. So I paid $500 for the callout and 20 minutes labour! I am not complaining about the quality of the work but just calling into question again what I think is an overpriced service. I certainly will not use Jim's Electrical ever again because of the high cost.

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SPROCKET
SPROCKET NSW 32 posts
 

not only poor service by installer , but overpaid $140 compared to other competitors

Sandra P.
Sandra P. SA
 

Bloke tried charging me $263 part fee for a $10 part!! And another $300 for the job plus a call out fee.

Recent reviews

Andrew
Andrew WA
   Verified

Phil arrived ahead of scheduled time along with team and was exceptionally polite and professional. Job was completed quickly, without fuss and at a very competitive cost. Am very happy with the job done and have no hesitation contacting them for any further requirements. Highly recommended.

 Follow-up  · Clean up was good with all areas swept clean. Pricing was competitive and cheaper than other quotes. Job was wiring and fitting Open/Close switches for four roller shutters. Will use again.

Joe
Joe NSW
 

Used Jim's electrical for outside down lights ,by far they where the most competitive ,Toby arrived on time completed installation promptly explained the work carried out ,highly recommend Jim's electrical

David T
David T WA
 

We needed 3 Opal lights changed in our living area. We rang Jim's Electrical for a quote. They were able to fit us in that day. The guy who came was very efficient. It was great to have the work done in such quick timing after phoning. Thank you.

Katerina
Katerina 2 posts
 

James is reliable, punctual, and professional. The job was completed efficiently and with no mess. I was very happy with the quality of his work. Very satisfied with the service. Definitely will book again and will recommend to the friends.

Wayne Philp
Wayne Philp
 

Jim's Heating and Cooling did a great job with installing my new split system aircon. Very professional and very courteous and tidy. They did a great job. Thank you!

Adam
Adam QLD
 

I'm located on the Northern Gold Coast, Ben from Jims Electrical installed my oven today, he was fantastic, did a great job and reasonably priced. Highly recommend.

Liz
Liz VIC 22 posts
   Verified

Dean was great! Super professional, polite and fast. Fantastic communication and even cleaned up after himself. Our issues were fixed quickly and properly. Would absolutely use again.

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Dan B
Dan B VIC 3 posts
   Verified

David responded quickly and came to our home to provide an on-site quote. Great communication, easy to deal with, and the work was completed with precision and care. I also enjoyed our conversations along the way. Highly recommended.

Neville
Neville VIC 4 posts
 

Very professional and friendly service. Showed up within half hour after I called and got straight into it. David was the electrician who did the work, a local guy and didn't mess around. Very happy with the work and would highly recommend.

Vincent K.
Vincent K. WA 4 posts
 

Contacted Jim's Electrical for a quote for and electrical compliance check as part of a house sale. Quoted over the phone as standard fee. Attended at the arranged time and date, unfortunately the power went off. He returned on another suitable time and date, completed the work in a timely manner including the certificate for the quoted price. Very pleased with the outcome.

Tamara K.
Tamara K. NSW 3 posts
 

John from Jim’s Electrical completely understood our needs for our elderly mother by installing an additional PowerPoint in her bedroom. This has eliminated 2 extension cords and 2 power boards not to mention her unplugging everything and wondering around with electrical equipment. Prompt communication, pleasant Tradesperson Chris I believe. Excellent service from start to finish. Would highly recommend.

Heather
Heather 3 posts
 

Jim's Electrical were very prompt to respond to my call. They were professional, well equipped and successfully solved the problem. They returned the following week to install fire alarms and the same prompt, professional service was supplied. I will definitely use them again.

Gaurav Balchandani
Gaurav Balchandani
 

Steve and Jason, absolute legends!! Excellent communication and always on time! Steve did more than what I expected and was super efficient along with his colleague! No time wasted and left the place clean and organised before they left! Would highly recommend and will be calling him back if need be

Billy B.
Billy B. Victoria
   Verified

Had a fantastic experience with David from Jim’s Electrical in Ballarat. He was punctual, professional, and clearly knew his trade. The work was completed quickly, everything was explained clearly, and the quality of the job was excellent. It’s refreshing to deal with someone who takes pride in their work and provides such friendly service. Highly recommend David if you need a reliable electrician in Ballarat!

Jon H.
Jon H. VIC
 

David from Jim’s electrical was fantastic. He came quickly to attend our emergency problem, fixed it just as quickly and was extremely helpful in fixing up some other small problems why he was there. Nothing was too much trouble, and rates were perfectly reasonable. Highly recommended!

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