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Expert Electrical

Expert Electrical

4.9 from 92 reviews · View Statistics

Reviews

4.9

92 reviews
  • Value for Money
    4.8 (82)
  • Product Quality
    5.0 (81)
  • Return Claim MadeYes (0) · No (86)
  • Customer Service
    4.9 (86)
  • Warranty Claim MadeYes (0) · No (84)
  • Purchase Price$7,709.79
  • Timeliness
    5.0 (82)
  • Job Satisfaction
    4.9 (79)
  • Rates and Fees
    4.8 (72)
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Diane

DianeSouth East Queensland, QLD

Recommend to anyone

published

I would recommend Expert for solar. Quote was fast Joran helped there. Maurice and the installation team punctual, polite and well presented. Overall I would give 10/10 for this company

Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
System Size5 KW
Panel PurchasedSeraphim solar system
Warranty Claim MadeNo
Purchase Price$5,000.00
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AnthonyC

AnthonyC

  • 2 reviews

A great experience!

published

I would not hesitate to recommend getting solar through Expert Electrical Brendale. From Shannon doing the quote to Martina in the office to Maurice and his team. It was terrific.

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Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedSMA inverter and 370w seraphim panels
Warranty Claim MadeNo
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Andrew

AndrewSouth East Queensland, QLD

  • 2 reviews

Great workmanship and attention to detail

published

Their knowledgeable staff were great to deal with, answering my many questions during the quote, and on the day of installation. The installation team did a great job, and I would definitely recommend them.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
Return Claim MadeNo
System Size10.24 KW
Panel PurchasedSolarwatt vision 60M
Warranty Claim MadeNo
Purchase Price$12,000.00
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Paul

PaulSouth East Queensland, QLD

Great service.

published

The only company among the many that we spoke to, that actually had someone come out and talk to us about what we wanted, and gave some ideas and suggestions. Very helpful from the first contact through to the final shake of hands after installation. Highly recommended.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeNo
System Size7.7 KW
Panel PurchasedSMA
Warranty Claim MadeNo
Purchase Price$8,150.00
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The reviewer stated that an incentive was offered for this review

  • Verified customer

Fantastic product and service

published

I highly recommend the team at Expert Electrical if you are looking to install solar. Everyone from Shannon who quoted, Martina in Administration and Ben and his team who did the install, we couldn't fault their service and delivery. The team even braved days of stop/start rain to get the job done. They all provided us with great advise and recommended a product (Hyundai) that was great value and high quality. Thanks for going above and beyond to make the process of converting to solar quick and easy for us.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedHyundai
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Bill Pedler

Bill Pedler Wide Bay-Burnett, QLD

Great job

published

The installation is perfect in every way. The installer went above n beyond. An excellent tradesman with a great work ethic. Thanks guys well done. Turned up on time and no worries.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedSolarwatt
Warranty Claim MadeNo
Purchase Price$7,200.00
See all answers

Happy with my install

published

Expert Electrical took time during the quoting process to explain the different inverter options and system sizes, as well as show me some examples of how the monitoring application works through their own phone and the solar installation at their home and office.

The installation was completed very quickly despite a somewhat damp day, and the installers took the time to make sure I was aware of how to setup the monitoring tools and confirm the system was operating.

I'm still waiting on my retailer to organise the grid connection but Expert Electrical got the ball rolling on that front as well.

I would recommend at least getting a quote from them to anyone looking to install a new solar system in Brisbane.

Value for Money
Product Quality
Trustworthiness
Customer Service
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedSMA
Warranty Claim MadeNo
Purchase Price$7,000.00
See all answers

The reviewer stated that an incentive was offered for this review

Jason N.

Jason N.South East Queensland, QLD

Highly Recommend fo Solar Installations!

published

The sales/quoting process was quick, informative and the salesman demonstrated a wealth of knowledge relating to the install, products and industry in general. The installers were extremely professional, courteous and did a fantastic job. The staf fin the office from initial quote to finalisation were unbelievably helpful at every turn, nothing was too much trouble. Genuine people all round who we would highly recommend to friends and family. :)

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
Return Claim MadeNo
System Size12 KW
Warranty Claim MadeNo
See all answers
David Hoek

David HoekSouth East Queensland, QLD

Great Company to Deal with

published

Everyone I spoke to from Expert Electrical was very friendly, helpful and professional. The installer was awesome and he was very neat and tidy. Great service. Great people to deal with.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedSeraphim
Warranty Claim MadeNo
Purchase Price$4,800.00
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Doug

DougSouth East Queensland, QLD

Easy Easy Easy

published

Had a few quotes. Expert Electrical were just plain talking, no fuss, showed you the 'numbers'. Ben was easy to understand and it was an easy choice for us to pick this company. Communication has been excellent. The installation smooth and efficient. After sales contact very good. We have had numerous checks from Expert Electrical to ensure all is working and if we had any follow up questions. Would definitely recommend.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeNo
System Size7.6 KW
Panel PurchasedSolar Watt
Warranty Claim MadeNo
Purchase Price$9,000.00
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The reviewer stated that an incentive was offered for this review

Excellent Service and product

published

Quoting process was accurate and easy to follow.
The installation process was smooth and on time.
Creat customer service after the installation clarified all my questions
Everything went very well and I ma happy overall

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
System Size3.85 KW
See all answers
Neil Bennett

Neil BennettSouth East Queensland, QLD

Absolutely Brilliant!

published
Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
See all answers
Mark L.

Mark L.South East Queensland, QLD

Very happy with our solar experience

published

Ben was clear and concise in his quotation process. The office staff ensured I was kept up to date with due dates etc. The team arrived promptly on the day of installation and left the areas nice and tidy before they left. Any issues I had the team were extremely willing to explain.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
Return Claim MadeNo
System Size9.6 KW
Warranty Claim MadeNo
Purchase Price$9,400.00
See all answers

Fantastic Install!

published

I'm very happy that I chose Expert Electrical to install my solar system. The team were very professional from start to finish. Communication and customer support were excellent. They bent over backwards to make sure we were happy. The process went smoothly and I'm happy with the result. I would not hesitate to recommend them.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedSeraphim
Warranty Claim MadeNo
Purchase Price$5,700.00
See all answers

The reviewer stated that an incentive was offered for this review

Professional from star to finish

published

Thanks Expert Electrical for a great solar install experience. You made it super easy and stress free. Your adoption of a paperless system and use of technology is refreshing. Thanks!

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeNo
System Size6.6 KW
Warranty Claim MadeNo
Purchase Price$5,000.00
See all answers

The reviewer stated that an incentive was offered for this review

Electricians

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Tom

TomSouth East Queensland, QLD

Expert Electrical - Top Class

published

An exemplary performance by Expert Electrical from start to finish. When quoting, Shannon was knowledgeable, helpful and friendly. Afterwards he followed up immediately, even during the weekend, with answers to my specific queries. Together with Martina at the office all approvals were speedily completed and paperwork was seamlessly organised. Maurice, Jacob and Ethan worked meticulously during the installation and produced a quality result. They set up and ensured I was conversant with the online WiFi operation of the SMA inverter. Particularly pleasing was the personalized Owner’s Manual, complete with photos of the panels on my roof and my other system components in situ, emailed next day. Highly recommended.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
System Size66 KW
Panel PurchasedHyundai
Warranty Claim MadeNo
Purchase Price$6,399.00
See all answers
Glen M

Glen MSouth East Queensland, QLD

Highly recommend

published

I highly recommend Expert Electrical. The whole process from start to finish was trouble free. After the quote I contacted Shannon with further questions that were answered with ease. Being a previous installer he had the technical knowledge and explained in layman’s terms. Caleb and the team were on time, completed the job efficiently and thoroughly cleaned up afterwards. You wouldn’t have known they were there

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
System Size6.4 KW
Panel PurchasedSolarwatt
Warranty Claim MadeNo
Purchase Price$7,500.00
See all answers
Glen M.

Glen M.South East Queensland, QLD

Everything made easy

published

From quote stage to installation (and answering my many questions in between) everything was easy. They were happy to work in with our schedule. Installation / panels looks great. Would definitely recommend.

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Return Claim MadeNo
System Size6.6 KW
Panel PurchasedHyundai 350
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

bradley

bradleySouth East Queensland, QLD

Great work

published

Expert Electrical installed our new solar system yesterday. They have met all our expectation - they consulted and communicated with us at every turn, completed the job on time and cleaned up after themselves. A very happy experience for us and they install a quality German / Austrian designed product with great warranties for the panels and inverter ... highly recommended

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
Return Claim MadeNo
System Size7.7 KW
Warranty Claim MadeNo
Purchase Price$7,200.00
See all answers
Rae

RaeSouth East Queensland, QLD

Great team totally recommend

published

Was a great job start to end very easy to deal with so professional and the follow up service is fantastic. Very competitive prices and payment options. Definately recommend this company an

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
Return Claim MadeNo
System Size6 KW
Warranty Claim MadeNo
Purchase Price$6,500.00
See all answers
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Details

CategoryAir Conditioning & Heating Services, Electricians and Solar Retailers
After Sales ServiceNo
Solar Connection TypeOff-Grid
Services ProvidedSolar Product Retailer
Clean Energy Council Recognition Approved Retailer

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