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Expert Electrical

Expert Electrical

4.8 from 33 reviews · View Statistics

Reviews

4.8

33 reviews
5
(30)
4
(1)
3
(0)
2
(2)
1
(0)
  • Value for Money
    4.9 (29)
  • Customer Service
    4.8 (31)
  • Timeliness
    4.9 (28)
  • Job Satisfaction
    4.8 (28)
  • Rates and Fees
    4.8 (27)
  • Product Quality
    4.9 (29)
  • Return Claim MadeYes (0) · No (31)
  • Warranty Claim MadeYes (0) · No (30)
  • Purchase PriceA$5,973.71 (17)
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Cathy - Cashmere

Cathy - CashmereSouth East Queensland, QLD

Brilliant Service with a smile

published

Very Happy with my new 10.6kw system installed by Expert Electrical. Great communications, Friendly and helpful team and the System is running like a dream. They made the whole process very easy for me and were extremely helpful with post install explanations to give me maximum benefit and understanding. On time with the installation and much quicker than I expected to have it completed and it didn't even wake the baby!! I have no hesitation in recommending this wonderful team and business to anyone.
Thank you so much Expert Electrical.

Cathy - Cashmere

Panel Purchased SMA inverter
System Size10.6 KW
Kim

KimSouth East Queensland, QLD

Solar supply and installation.

published

Very prompt in responding to my request for a quote. Attended site to explain what they could offer. Friendly, professional service. Nothing to worry about as Expert Electrical handled everything.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Hyundai shingle
System Size6.6 KW
Purchase PriceA$6,200.00
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1 comment
Expert Electrical
Megan M.Expert Electrical

Thanks Kim! Glad we could help, we look forward to checking in and seeing nice low bills! be sure to keep some old ones to compare it to!

The reviewer stated that an incentive was offered for this review

Neville Karen Purssell

Neville Karen PurssellSouth East Queensland, QLD

  • Verified customer

Excellent Service Start to Finish Great Solar Highly Recommend

published
Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased SolarWatt Vision 60M 320W
Purchase PriceA$7,200.00
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Happijac

HappijacSouth East Queensland, QLD

  • 3 reviews

Professional from start to finish

published
Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

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Paul

PaulSouth East Queensland, QLD

Highly recommend Expert Electrical

published
Customer Service
Timeliness
Job Satisfaction
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Trina panels
System Size5 KW
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The reviewer stated that an incentive was offered for this review

Ana R

Ana RSouth East Queensland, QLD

Highly recommended

published

I am so happy i chose Expert Electrical to install my solar solution. Harry was able to explain all my questions in detail, and cheerfully provided me with quotes even when i changed the specs. The whole process from quote to install was super easy. You can tell the install team take great pride in what they do and they did it efficiently. I even received a follow-up call to ensure i was completely happy with the work completed. Thank you Expert Electrical

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased hyundai
System Size8 KW
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The reviewer stated that an incentive was offered for this review

Easy and hassle free solar installation

published

We had a great experience working with Expert Electrical. We worked alongside Shannon in sales and by the next morning Jack and his team were installing solar panels on our roof. The lads were really helpful with answering all of my questions in laymen’s terms so I could fully understand the technicalities of solar. We really appreciated the communication, punctuality and professionalism of this team.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size5 KW
Purchase PriceA$3,000.00
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Jay N.

Jay N.South East Queensland, QLD

So quick and easy

published

Fantastic Customer Service from purchase to install inside a week

Site visit was excellent and really personable.

Very straightforward quoting process and able to adjust very quickly as requirements changed

Installers were on time, quick tidy and finished with a day even allowing for a couple of rain showers

Straightforward explanation on how to use and access web portal, greta follow up email and seamless hand off to Energex.

Would definitely recommend!

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Hyundai
System Size6.6 KW
See all answers

The reviewer stated that an incentive was offered for this review

Kirsty Jones

Kirsty JonesSouth East Queensland, QLD

Very happy customer

published

Easy and stress free process from initial quote right through to installation. No pushy sales, just a competitive pricing for a quality system. All staff I had dealings with were polite and knowledgeable. Feel confident we have made a good decision in choosing Expert Electrical. I have no hesitation in recommending them to anyone looking at getting solar.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Hyundai Panels/ SMA inverter
System Size6.6 KW
Purchase PriceA$7,440.00
See all answers
1 comment
Expert Electrical
Megan M.Expert Electrical

Thanks Kirsty, we love hearing that!

The reviewer stated that an incentive was offered for this review

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Gary Dougan

Gary DouganSouth East Queensland, QLD

  • 2 reviews

Expert Electrical - Good solar installation

published
Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Hyundai
System Size6.6 KW
Purchase PriceA$5,990.00
See all answers
1 comment
Expert Electrical
Megan M.Expert Electrical

Thanks Gary - please let us know how those savings add up in the next few months!

The reviewer stated that an incentive was offered for this review

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Shaun's F.

Shaun's F.South East Queensland, QLD

A1 professionals

published

Expert Electrical and a great compant to deal with. The process from start to finish was smooth without any issues. Great clean install and great support from the staff. Highly recommend

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased sunpower 330w
System Size6.6 KW
Purchase PriceA$5,500.00
See all answers
1 comment
Expert Electrical
Megan M.Expert Electrical

Thanks Shaun, we appreciate your feedback!

Matthew M.

Matthew M.South East Queensland, QLD

Very professional

published

It was a fairly easy process from start to finish. I received a visit from one of the team, their email responses were fairly prompt, the service technicians were extremely professional from start to finish and their follow-up support was also prompt. The panels and inverter were installed very neat and tidy. The team's follow-up support for questions I had about use of the apps was also prompt.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Panel Purchased Hyundai (HiE-S350SG)
System Size7.7 KW
Purchase PriceA$7,500.00
See all answers
1 comment
Expert Electrical
Megan M.Expert Electrical

Thanks Matthew! We appreciate your feedback

The reviewer stated that an incentive was offered for this review

High quality solar

published

Easy process from quote to install. High quality work from the electrician. 6.6kw system with an SMA inverter that was placed under the house as requested. Would recommend these guys to anyone.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Expert Electrical
Megan M.Expert Electrical

That's great to hear Dane, it was a pleasure working for you!

Mike

MikeSouth East Queensland, QLD

Great service: planning, installation, and support

published

Prompt reply to sale enquiry. Discussed options for placement and range of equipment during site visit.
Installed about 2 weeks after signing contract.
Friendly and skilled installation team, arrived in morning at agreed time, good workmanship during installation.
Good support post-installation, submitted paperwork to distributor and retailer the next day. Got inverter online tracking system running next day.
First few weeks of performance indicating high yields and smooth bell curve of performance through the day.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Longi 370W
System Size6.6 KW
Purchase PriceA$4,750.00
See all answers
1 comment
Expert Electrical
Megan M.Expert Electrical

Thanks Mike, we really appreciate your feedback!

Excellent Service!

published

Professional installation and customer support team! They know what they are doing!
I recommend Expert Electrical to others! The team was very organise and could complete the job in half a day without issue!

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
System Size6.6 KW
Purchase PriceA$4,500.00
See all answers
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James A

James ASouth East Queensland, QLD

Our 5kw Upgrade

published

Hi.
We recently purchased an existing house and Expert Electrical recently upgraded our solar system from 22x185w Panels combined with a 2kw inverter to the latest 16 x 315w Hyundai Panels and 5kw SMA Sunnyboy inverter...what a difference.
In the first month of operation the new system has produced 847kwh since installation on 24/8/20 to 24/9/20.
These guys removed the old system totally, which we onsold as a small working unit and replaced it with the above which is working a treat
We would highly recommend these guys as they were very professional from quote to installation, we could not fault their presentation prior to engagement or the works carried out.

Cheers
James A

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Hyundai
System Size5 KW
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Beth

BethSouth East Queensland, QLD

  • 2 reviews

Quick, efficient, practical & accomadating

published

The lead up to instalation was delayed by other builders. Even so, Expert Electrical were understanding, patient, friendly and professional. Once ready the instalation was completed quickly. I'm very happy with the solar instalation.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase PriceA$6,300.00
See all answers

Fantastic service and quality

published

The team was extremely knowledgeable. Pointing out minor items that could be issues at the time of quoting. After we accepted the designed system, there was a significant issue with Energex, which caused major changes. The team did everything they could to assist us through the changes and to create the best outcome.

The installation was faultless - i didn't even know they were hear (except for some noise occasionally). Tidy, quick, efficient and communicated at all times.

Exceptional customer service. They coordinated everything and as mentioned above found out all issues before installation to ensure we could make the best decision for our home.

Awesome Company and people.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Arbon

ArbonSouth East Queensland, QLD

  • Verified customer

Great Products installed with great service!

published

The system installation process was a great experience, with super helpful staff!
From the explanation and quote of the sale through to the after installation follow-up, we've had no issues and would recommend these guys to others.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased REC panels, SMA Inverter
System Size6 KW
Purchase PriceA$9,000.00
See all answers
Lenore

LenoreSouth East Queensland, QLD

Great service and very professional and very competitive prices

published

It was all so easy and pleasant, from Scott who did the initial quote, to Jack who installed the system. Was all so easy. I got 4 quotes, and chose Expert Electrical as Scott was so nice to deal with, and felt very comfortable. Did not get the same vibe from the others. I did a few weeks research. Highly recommend them.

Customer Service
Rates and Fees
Value for Money
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Panel Purchased Seraphim
See all answers
1 comment
Expert Electrical
Megan M.Expert Electrical

Thanks Lenore, the team really enjoyed working with you! We look forward to checking in soon and seeing how your savings stack up!

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