2Expert Electrical

Expert Electrical

4.9

391 reviews · Statistics

PositivevsNegative
98% · 3846 · 2%
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Return Claim MadeYes (0) · No (321)
Warranty Claim MadeYes (6) · No (334)
Purchase Price$20,228.49
Value for Money
4.8 (340)
Product Quality
4.9 (345)
Customer Service
4.9 (361)
Timeliness
4.9 (342)
Job Satisfaction
4.9 (348)
Rates and Fees
4.8 (304)
Professional, helpful customer support
Work done to a high standard
Polite, punctual installation team
See the Best Electricians in 2023 as rated by Australians on ProductReview.com.au.

Reviews

391 reviews
Grace
Grace South East Queensland, QLD · 2 posts

Very prompt no hard sell

Mattrz N.
Mattrz N. South East Queensland, QLD

Easy Solar

Author stated being incentivised for this review

Richard Harmon
Richard Harmon South East Queensland, QLD

Super impressed with the service from Expert Electrical

Super impressed with the service from Expert Electrical for our solar install. Shannon was very accommodating at proposal stage, taking time to answer all my questions. Then Maurice on install day, doing an amazing job. He was punctual, very tidy, and took the time to show me through the app. very happy.

Brisbane Fans
Brisbane Fans · 2 posts

Great solar experience

Author stated being incentivised for this review

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Chris
Chris South East Queensland, QLD

Very Impressed

Mike Gordon
Mike Gordon
 · Verified

Very Neat and Safe install on Asbestos Roof

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Emma
Emma · 2 posts

Thank you Expert Electrical

Author stated being incentivised for this review

Jimmy Lam
Jimmy Lam Queensland

Fantastic installation

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Andrew Goode
Andrew Goode South East Queensland, QLD · 2 posts

A great experience. Thorough, polite and efficient.

Author stated being incentivised for this review

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Clayton
Clayton South East Queensland, QLD · 2 posts

so easy

Dan
Dan

Excellent solar

Quick quoting and install process, the manager was extremely helpful with sizing a system and going through options for the installation. Installation itself was done professionally, with materials tidied up once finished.

Author stated being incentivised for this review

Andrew
Andrew

Happy

Value for Money
Product Quality
Trustworthiness
Customer Service
Timeliness
Job Satisfaction
Rates and Fees

Author stated being incentivised for this review

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Yamo
Yamo

Great product poor results

Product looks good but the purpose of generating not fulfilled. What's the point?

Michael Lane
Michael Lane South East Queensland, QLD
 · Verified

Approachable, knowledgeable & professional

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Author stated being incentivised for this review

Rachelle
Rachelle South East Queensland, QLD

Super professional

Value for Money
Product Quality
Trustworthiness
Customer Service

Author stated being incentivised for this review

Questions & Answers

Greg
Greg · 

I tried calling them but no one answered so I moved on to other providers. How did they get this award if they don't even man their phone?

Clayton
Clayton · 

not sure im the right person to be asking the question to .. but im assuming they got the award and the positive reviews from people that were able to make a phone call work

Greg
Greg · 

If a company can't even answer their phone then the quality of the ensuing work must also be called into question.

Andrew Goode
Andrew Goode · 

It is worth persisting as we found them to be very helpful.

Guest

Get an answer from our members and Expert Electrical representatives

Details

About Expert Electrical

Expert Electrical is a family-owned and operated company based in Brisbane, providing electrical services locally but also sometimes as far as central Queensland and northern New South Wales.

They offer the following services:

  • Residential electrical solutions, including solar panels and installations, battery storage, EV charging, air conditioning, and general electrical services.
  • Commercial solar solutions, including solar power systems, air conditioning, EV charging, and general electrical maintenance.
  • Off-grid and remote electrical services.

Points of praise:

  • Most reviewers found that the team at Expert Electrical was extremely professional, knowledgeable, and helpful. They said that from the get-go, their questions were answered in a timely manner and that their options were explained thoroughly. They were also impressed with the post-installation support, saying that Expert Electrical made sure to check in with them to see if they were satisfied with their services.
  • They also said that they were satisfied with the electrical jobs performed at their homes or businesses, saying that the work was done to a high standard.
  • According to reviewers, the installation team was polite, punctual, and easy to work with.
CategoryAir Conditioning & Heating Services, Electricians and Solar Retailers
After Sales ServiceNo
Services ProvidedSolar Product Retailer
Clean Energy Council MemberNo
Clean Energy Council Recognition Approved Retailer
Solar Connection TypeGrid-Connected and Off-Grid
Product Types ServicedAC Home Zoning, Ducted Reverse Cycle Systems and Split Systems
Services OfferedCleaning and Installation
Visit official website

Contact info for Expert Electrical

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