Beauty by Light

Beauty by Light

 Verified
Beauty by Light
4.5

40 reviews

PositivevsNegative
83% · 335 · 13%

Return Claim MadeYes · No
Product Quality
4.5
Shipping
4.9

Reviews

40 reviews
40 reviews
Ms Dee
Ms DeeSydney, NSW
  Verified

Government approved Mask

I bought this mask 2 months ago and was a little sceptical if it would work. I was encouraged because it's TGA approved and it's the only mask I found in Australia that's government approved, as a Medical Device. So I purchased it and the Mask arrived super fast and my impressions when I opened it were this looks stylish not like the space helmets from other sellers. Mask is light and not heavy and after 2 months of using it, I can honestly say that I can see the difference in my skin. I emailed them for a treatment plan and the response was super fast and received my plan the following day from their treatment team. Awesome company and Im in love with this mask. I recommend it to all of my friends. 10/10. Show details
Dianne
DianneSydney, NSW
  Verified

The only mask I found TGA approved

The mask Is the only one I found on the market that's TGA Government approved , it's a registered Medical Device and from that, I was impressed knowing it's been assessed by the government. The mask arrived very quickly and was quiet impressed with the style. Have been using it for a month and I can honestly say I've noticed the difference, even my work colleagues and family have also. The company are very responsive when emailed and I can't fault their service. I highly recommend the mask and the actual company which I found are very professional, quick replies and easy to deal with. Show details
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James G.
James G.Greater Melbourne (Inner), VIC
  Verified

5 stars isn't enough

I have to say this is easily the best beauty company Ive dealt with. Bought this for my girlfriend for Christmas and she's Been using the mask for 2 months and results are undeniable, it's actually light and stylish and being wireless is a bonus, easily the best investment and all her friends now want to buy it. Postage was super fast, mask came in an elegant box and I emailed them for a personalised treatment plan and they responded in less then 5 min and replies were consistently within 5 minutes. Do not hesitate with this purchase, you can thank me later Show details
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Rebecca
RebeccaSydney, NSW
  Verified

Results and excellent customer service

After purchase, mask arrives within one day which was very promising, once I opened it, first Impressions were very stylish unlike others on the market that look like a welding mask. Used it consistently for 3 weeks and results were clearly noticeable not only to me but also to family and friends. I asked for a personalised treatment plan and their response to my emails was immediate, prompt and very professional. They're actually a company more focused on customer experience and don't push their products which is fantastic. My experience with this company and the results of the mask are outstanding. I'm now looking at purchasing their beauty products. One very satisfied customer Show details
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Amanda H.
Amanda H.
  Verified

Amazing mask with amazing results

Been using the mask for a month and Its a worthy investment . I could see improvement in my skin after 2 weeks and when I emailed the company for a personalised treatment plan, they responded within minutes, the customer service is not normal or something I'm used to. Company is awesome, mask is great and I'm getting results 10/10 Show details
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Linda D.
Linda D.3 posts
 

Buyer Beware

This mask worked moderately well for 12 months until the charger broke. I found it difficult to replace it. It is also uncomfortable around the nose area. I ended up throwing it out. Customer service is quite good, but I wouldn’t buy another one from this company.
Shipping
Kathy W.
Kathy W.Gippsland, VIC
  Verified

Very impressed

Been using this mask for a month and it's honestly awesome, visible results and the after sale service is second to None, quick to respond and very helpful. Can't fault this company, the service or the product. Highly recommended Show details
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Nes
Nes
 

Very heavy

The mask is very heavy on the nose, the light flickers at times, I have not used it enough to get an idea of whether it actually works, lots of the reviews on here don’t seem to be truthful so it’s hard to know whether it’s a product that actually works. Show details
Shipping
alfie forsyth
alfie forsyth3 posts
 

Beauty by light mask is uncomfortable

I've just starting using the Beauty by light mask (v4 mask with Near-Infrared ) however cannot wear it as it is too uncomfortable particularly around the bridge of the nose. It's heavy, tight and unable to be adjusted. Any ideas anyone? Show details
Jessie Carr
Jessie CarrSydney, NSW
 

Cannot live without my BBL mask

This led mask has made such a difference to my skin that I get anxiety if i miss a session. My skin was so bad before starting led treatment and now I can finally say I have great skin. I highly recommend this led mask and watch out for the cheaper models as I have been burnt in the past. Show details
Mary Simos
Mary SimosSydney, NSW
 

Amazing LED mask

Got this for Mother’s Day and I absolutely love it. My skin is glowing just a few days after using. I received advice on how to use it after emailing the customer service team and they responded almost instantly. Love this led mask and the amazing customer service.
Jessbhi
JessbhiNarrabundah 2604, ACT3 posts
 

Poor quality

I tried this mask almost daily for around 2 months. It feels cheap and clunky. It has that cheap plastic feel. For the amount I paid, I expected far higher quality. Even the logo on the packaging was printed fuzzy.
The controls are not intuitive and take a while to get used to.
Put simply I was not happy with my purchase and requested a refund. They advised that as I used a discount code I could not return the mask. From memory the code was $50 off. So now I’m left with a cheap plasticy mask that I don’t use. I purchased another mask from another brand for less money and am far happier with it. Show details
Product Quality
Shipping
Natalie Lazaar
Natalie LazaarSydney, NSW
 
Joanna G
Joanna G
 
Kelly S
Kelly S
 

Questions & Answers

Linda R.
Linda R.

How long does it take to charge first time?

M Holden
M Holden  

Mine arrived fully charged and ready to use. When I recharge it after use it takes a few hours.

Details

CategoryOnline Shops and Beauty Product Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100
Types of Products OfferedSkin Care
Visit official website

Contact info for Beauty by Light

Mon9:00 am - 6:00 pm
Tue9:00 am - 6:00 pm
Wed9:00 am - 6:00 pm
Thu9:00 am - 6:00 pm
Fri9:00 am - 6:00 pm
Sat9:00 am - 6:00 pm
SunClosed

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