I buy all my beauty and skin care products from Mirranesse as they are Australian made and naturally free of chemicals. From there skin care, foundation, mascara and hair mask I have never had my skin looking so good. My hair feels great after using the hair mask also
Excellent customer service
I just experienced one of the best customer services. I never received my order but I've got a replacement with one email. I'm so impressed. Thanks a bunch!
I really wanted to have this CAT EYES LINER + SMOKER EYE BLENDER 1. MINX BLACK as it looks so natural, easy to remove and different to other eye liners.
I placed an order over a month ago. Never received my order. And never received a refund. I have over 30 emails. The customer service is horrible. No phone number to call. All they tell me is to track the shipping , that it’s my responsibility to contact the shipping company! When I emailed the shipping company they said the package was returned to sender. I screen shotted it and sent it to Mirenese customer service and they responded they need proof. What? You sent the item, shouldn’t you get the proof? Not the customer? I just want my money back! They still send me the same response. Contact the shipping company. Don’t buy anything from Mirenese!!!
February 20th 2019 Update: Terrible customer service
It has been over 2 months and I never received my order from Them. They still have not refunded my money. I have over 40 emails I sent to them. I have never in countered a company as bad as this. They have been rude and unwilling to help in any way.
February 21st 2019 Update: Terrible customer service!
I placed an order over 2 months ago. Never received my order and never received my money back. I have over 40 emails to this company with the same generic message back stating to be patient order has shipped. I’m still waiting ... 2 - almost 3 months.... No help whatsoever by customer service. Nothing but rude replies.... I suggest and hope no one does business with this Australian Conpany. If for some reason you don’t get your package they won’t refund your money
Love this product!
This is so good. I am quite fair and Vanilla is perfect. I bought the sample pack first to make sure which colour is be. So handy and you get quite a few applications.
I find this looks so natural and makes me look flawless. I will admit I have good skin to start with but this just makes it look and feel better.
The Collagen I’m sure makes a difference. Feels soft and dewy in my skin. I’m glad I bought the pack which came with an additional compact. Great deal there!
So I’m happy and highly recommend.
Love using Mireness cosmetics, Australian Company, Beautiful Products leaving my skin looking and feeling beautiful. Products are all natural and not tested on animals
GREATEST MASCARAS IN THE WORLD!
Love love love my Mirenesse never have racoon eyes never irritating fantastic safe ingredients!ive been using their products for over 10 years everything is amazing foundations and skincare too my skin texture has dramatically changed to be line free and i love it ! I will never use another brand!
Product colours a bit limiting but follow up by Mirenesse has been fantastic
I've tried a fair bit of the mireness range and formulations seem to be fantastic but the thing I struggle with is the colour range particularly foundations. The other thing I can't get passed is the massive range and personally would prefer to see a smaller product range with variance in the colours and particularly for people who are cool olive tones which is a huge gap in the market created for product not tested on animals which Mac catered to really well before deciding to sell in mainland China and taking a 20 year step backwards. In addressing this with Mirenesse [name removed] has reached out and provided me with a terrific bunch of samples that I am eager to try in the next few weeks and will certainly follow up. I do feel even if I can't find a colour that works for me there are other products I will love and that they really listened to my frustrations and heard what I had to say.
Mireness Customer Service is outstanding!
I have been so delighted with the absolutely professional, kind, polite & informative customer service. It is quite rare these days! I honestly feel that I am genuinely being looked after, great customer service team & exceptional products!
Best foundation ever
It is smooth and has wonderful coverage and works beautifully with the Skin Clone powder . Does not cake and lasts all day on mature skin . Works equally well on my daughter's combination skin .
I'm very amazed that this companies ethics
Today I had the most pleasant experience with Mirenesse.. I received six products last week and I was not impressed with a couple of products so I asked could I get a refund the answer came back very quickly.. no will just give you another product and you'll get a some goodies as well.. they said that I will be very surprised with their replacement product and they can't wait to hear how I enjoyed the experience.. I highly recommend this company they are amazing and very nice they worked with me so professionally I can't wait now to get my products.
Oh how exciting these products are
I purchased these products a week or so ago and I am impressed! The organic mascara has allowed me to wear mascara again without any irritations, redness or puffiness! Other brands left my eyes in a dreadful state, but with Mirenesse organic mascara you don’t feel like it’s on, it’s so gentle. The foundation is light and has good coverage with minimal product another bonus. Well done Mirenesse! I will be purchasing more of your products.
changing a product before it was mailed out
Excellent in assisting me get the right colour foundation when i accidently ordered the wrong colour. Even though they didnt have the exact size product they organised smaller sizes to the same amount. Very happy!
New favorite brand!
I've started using the Collagen Cushion Primer and have now bought the Collagen Cushion Foundation as well as other products from Mirenesse like the Mascara. The products work beautifully and are great for travel or to take along in your handbag at work. The shipping is prompt and my products came beautifully presented in a golden gift bag. My VIP starter kit also included a personal handwritten note as well which was a lovely touch.
I get breakouts from a lot of other brands and have had NO problems with Mirenesse. Shipping is free when you join the VIP Club and the flash sales offer great deals.
I returned a faulty pebble sonic and was assured it was still under guarantee. Mirenesse honoured the guarantee and sent me a new one without fuss!
This is a perfect compact Foudation
Customer service was great, prompt replies all the time and so positive. Love how this foundation sits on my face, isn't drying and just feels good.
Customer service was fantastic, I dealt with Holly and she helped me out with a problem I had with the products. thanks so much.
The only make up I use
I have been using Mirenesse products for over 15 years now and absolutely love them. Being a VIP lets me discover new products and it's always exciting waiting for the new shipment. Great company to deal with. If I ever have a problem it is dealt with quickly and in a very professional manner. Wonderful to have such a fantastic Australian company smashing the beauty industry. Big thumbs up to all at Mirenesse
I've been using Mirenesse for about a year now, both skin care and make up. Their products are high quality and wonderful to use. They have a great range covering all ages and most skin types.
Good products equally good customer service
Over the years I have tried many skin and makeup products. I have my favourites and most of these come from Mirenesse. Not only are their products to my liking so is their customer service.
I now have so many of their products so much so that I get a little confused about what I should use when and wonder if there are other customers like myself that would love to have a skincare/makeup day that we could attend where expert guidance is provided and we could also discuss things openly amongst ourselves. Having been in the Natural Health Industry for many years I am aware of the adverse affect of chemicals on the skin and very much appreciate Mirenesse products.
skin care and makeup
Ive been using mirenesse skin care and makeup for over 12months now, I love the powerlift treatment cream that is my bedtime cream, my skin feels beautiful in the morning my kids even say how good my skin looks. I use the chin tuck day and night, I use the pores be gone every day, I use the velvet maxi lift supreme foundation when I go out for a night. One of my favourite things I use everyday is the skin clone powder foundation, Ive used it wet and dry. Where do I stop I love my VIP goodies as it has given me a range and options of products I continue to try and buy. I love all the products I have used so far, I even used the pebble sonic night and day wash without the pebble sonic machine and still has my skin feeling awesome.
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