I purchased this machine as a treat to replace a good old basic Brother Machine...well it has given me no end of trouble and been back to the manufacturer for obvious faults within the warranty period. The main problem is the bobbin area which continually jams causing frustrating sewing. I am using the recommended (expensive) thread. My trusty old Brother has come to the rescue time and time again...finally packed it up yesterday to trade in on a new Brother machine, if anyone will take it. Fingers crossed. I am an experienced quilter/ home dressmaker ..do not buy this lemon 2nd hand from anyone. Not worthy of any stars, but have to put one in.
Purchased in June 2015 for $6,500.00.
820 Threading Problem
This is my replacement machine so the second to have the same problem
If I am lucky enough to have it thread, then it’s fine. Lots of room to work. Love the space to the right of the needle
The Bernina service people and the lady who has handled my calls indicate user error
I spend more time try to thread this lemon of a design than actually sewing
I’m at my wits end
The most divine Bernina ever!
I was given this sewing machine last Christmas and had lusted for it for several years previously, it is in every way the most divine Bernina I have ever worked with! It is packed with so many features that make my quilting and sewing so much more efficient and painless but that also makes writing a review quite difficult..as there is no way I can mention everything I love about the machine!
The machine is highly customisable. For example the presserfoot lift height can be customised to pivot for different thicknesses for different projects.... And there is no presserfoot lift lever, just buttons to control the foot. There is a huge amount of clearance under the foot for really bulky projects to fit. I can change the lighting contrast level on the screen and the light output according to the environment I have the machine in. I can disengage the dual feed mechanism, or engage on demand but unlike other machines with dual feed, the 820 and 830 machines are adjustable to feed faster or slower the top layer of fabric. I haven't needed this feature yet but it will be good to have when I need it. I love the Eco model that saves all my stitch settings whilst I leave it in energy reduction model whilst taking a break. When I wake the machine up again, everything is as I left it. I can program alerts into the machine to remind myself of things I need to do (such as stop sewing and collect kiddies from school!), and I can time the length projects take to make, as well as how many stitches they take to make. Anytime I need to pay attention to the machine, such as when a bobbin is running low, icons flash up on the screen telling me what I need to do. Troubleshooting time is reduced dramatically because I don't waste time figuring out what I must do. There is also a creative consultant built into the machine with guidance on matching threads and accessories to different techniques for the best results. Oh, and the buttonholes!! Huge array to select from, and not only adjustable in length and width, but also in the space between the buttonhole beads. So, so useful for different weights of fabric. Buttonholes are very easy to make and you can make unlimited numbers of buttonholes exactly the same. The direction of the beads is sewn in the same direction, so the beads are absolutely balanced. The buttonhole quality is lovely.
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