4Bestway Lay-Z-Spa Miami AirJet Inflatable Hot Tub

Bestway Lay-Z-Spa Miami AirJet Inflatable Hot Tub

3.3

91 reviews · Statistics

PositivevsNegative
54% · 4936 · 40%
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Simple to set up
Heats up quickly
Easy to maintain
Pump not particularly durable
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Reviews

91 reviews
Luis L.
Luis L.QLDSouth East Queensland, QLD
  Verified

Only good for 2 years

Trust me when I say this. I was a 5 star review until the spa starts to deteriorate and e-mailing then is as good as buying another one. Just feel a bit scammed Show details
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Jan
JanWAPilbara, WA
 

Very happily surprised

Great buy, bubbles galore! Plenty of room for two or three people. Show details
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Natalia
Natalia 2 posts
 

Terrible quality and even worse customer service

Terrible and non durable material. Warranty is pointless on this item as you cannot see internal poor quality material that start to deteriorate. Parts cannot be replaced without replacing the whole liner. Wouldnt recommend unless you want to throw money down the drain.
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Chuck U Farley
Chuck U Farley7 posts
 

Worst ever

This product has the worst instructions of ANY product I've EVER bought. Will be taking it back to bunnings, getting a refund and using to money to purchase a real spa Show details
Andrew
AndrewQLDCentral Queensland, QLD252 posts
  Verified
sunny71
sunny71Coolum Beach3 posts
 

We were good, till we weren't

Bought this spa for Christmas 2021. Loved it initially as so easy to install and use even though the massage bubbles were, in all honesty, pathetic and not worth turning on. More like a air kiss than a massage.. Never used it in summer, but had it up again this winter and used it a few times. Then, one day out of the blue, we got an eo8 message. Followed the instructions, but didn't fix it. Phoned Bestway and said if the easy fix didn't work, we would need a new pump, which cost the same as a new spa, so might as well buy a new spa. And, as we were seven months out of warranty, that was our only option. Disappointing that to fix a pump, we have to replace a spa. What a waste. Show details
Bradley M.
Bradley M.3 posts
 

Very poor customer service

Had it for a few months then noticed water pooling on the floor, emptied the spa found it was an o ring leaking, contacted the company and they were not willing to help with a cheap o ring. I refuse to pay thier price for a whole new set and postage on top, for the sake of customer service they should just put one in am envelope but they won't Show details
Brendan
BrendanNSWSydney, NSW16 posts
 

Cheap rubbish

Purchased from bunnings. On day one it's already got a fault it does not fully inflate. I've tried checking all valves for leaks with soap spray test. Its basically unsabke as there isn't enough air going in to keep it inflated. Will be returning it to bunnings and bynnings can deal with this shonky company I should habe read the reviews. Show details
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Jade
JadeNSWMurray Region, NSW
 

Don't buy from Bestway

Pump 15 months old. Pump decided to stop working, out of warranty by 3 months. Yes that's right 3 months. This mob would not replace, only if I paid for another plus delivery.
Australian consumers law allows additional warranty. Read the law Bestway.
The product is not fit for it's intended purpose.
Shame on you Bestway.
ACCC will be coming after you.
rodeocowboy
rodeocowboyQLDSouth East Queensland, QLD5 posts
 

Was good then pump started leaking

I have to concur with a lot of the other reviews here unfortunately. I purchased the Santa Lucia model and wouldn’t buy from this company again. To get a little over 12 months use for a substantial purchase is very ordinary. Show details
jhat2013
jhat2013NSWSydney, NSW15 posts
 

Do not buy bestaway products. Their heat pumps do not work

Purchased a spa. Heat pump error code came up while starting it up, contacted bestaway and they said to contact an electrician. They will not give me my money back and have already returned the item. I have had to take them to the nsw tribunal. Show details
Mls
MlsCoonabarabran28 posts
 

2 SPAS purchased BOTH only lasted just over a year company never got back to me

I’ve purchased two Best way spas within 12 months of one another and both failed just outside of warranty. Very poor quality check components INTEXT spas are much better I’ll never buy a best way product again. Cheap nasty crap. Show details
EJD
EJD2 posts
 
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Debbie L.
Debbie L.2 posts
 
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Kelly
Kelly2 posts
 

Not good filters

Had spa for 2 weeks and had to change filters 6 times. We shower before each use, and wear shoes to spa, very dissatisfied. Would not make the purchase again.

Questions & Answers

peter c
peter c

is it likely that the spa cover bladder will over inflate using the pump?

Chantelle C.
Chantelle C.

What chemicals does everyone use on miami lazy spa?

Leanne H.
Leanne H.

Can you buy a inner liner

Details

Features:

  • The Bestway Lay-Z-Spa Inflatable Hot Tub is advertised as being able to comfortably fit up to 4 adults.
  • It heats up to 40°C (104°F), so you can keep warm and relaxed regardless of the outside temperature.
  • The hot tub has 61 extra-strong massage airjets that help with muscle relaxation, blood circulation, relieving muscular tension, and stress relief.
  • Double-welded seams ensure joints don’t tear apart, while a reinforced cover with safety lock clips retain heat when you’re not using the spa.
  • This product can be set up in 10 minutes.

Points of praise:

  • Most reviewers found that the Bestway Lay-Z-Spa Inflatable Hot Tub was simple to set up.
  • They also found that the hot tub was very quick to heat up, and was able to hold its temperature well, partially thanks to the insulated cover it came with.
  • According to reviews, the hot tub is easy to clean and maintain.

A point of pain:

  • Some reviewers said that certain parts of their hot tub weren’t as durable as they expected them to be, particularly the pump. Some of these reviewers said that the pump had to be replaced within a year after purchase - some even said their pump needed replacing multiple times within a 12-month period.
CategoryToys & Games
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