Bissell CrossWave HydroSteam 3517F

If you see my reviews, you’ll understand. I do love a vacuum cleaner. I do not know why other than I have four dogs three cats and a toddler so I need vacuum cleaners. I have a vacuum cleaner for every occasion it appears. I have been waiting for this one to go on sale as I spoke to a sales person before I bought a Robo rock and I really loved the features. The only thing I didn’t like was the Call but I thought hey I’m gonna give it a go went on sale and it cleans really well. I give it that it’s a little bit fiddly with the components.

I had buyers regret. I don’t get this very often as I mentioned. I do have a toddler and I do clean when my little one is down for a nap and this vacuum cleaner. It is impossible. It is ridiculously loud when I say loud. I mean really loud.

I rang up to troubleshoot and they said I could send it back but sending it back. It’s gonna be a third of the cost of the purchase. I had. It checked out for sound wise decibels and it was right on what they advertise but it is so loud you have to make sure that the fluid is kept up topped up as much as you can to keep the sound down but it’s still so loud would I buy it again absolutely not.

I did contact the store and they would not send it back for me because I thought the change of mind made me they were included and sending it back but I’ve just talking to Australian Post. You’re looking about $80-$90 because of the weight of the vacuum cleaner.. so they’re 60 day guarantee you’re better off just taking a loss and selling it on marketplace. I think that’s what they hope you’re gonna do. It’s not that it doesn’t do a good job it’s just it’s deafening loud and I live with a very loud child and a person that uses power tools a lot so for me to say something as loud it’s loud.

I am looking for a new vacuum cleaner as I really use that one. I would rather use my stick vacuum and my steam mop separately cause the noise factor that’s how loud it is.

I purchased a Bissell CrossWave HydroSteam from The Good Guys Carindale less than a year ago and it has already stopped working. I contacted Bissell customer service and, after a long wait, they troubleshot the issue over the phone and then insisted it be sent to their service centre via a Post Office barcode. It has now been almost 15 days and there has been no proper arrangement made for a replacement or a timely fix. In the meantime, I’m unable to clean my floors and have been left without a working machine. For a premium product to fail in under a year, and then receive such slow, almost non-existent support, is very disappointing. I would seriously think twice before buying this product again or recommending it to others.

This compact, corded, vacuum cleaner and mop all in 1 at the same time!! It works amazing on hard floors and spruces up low pile carpet. I have cut my floor cleaning time in half now that I no longer need to vacuum first then drag out the mop and bucket. For someone with ADHD, this has been an absolute game changer!! Highly highly recommend.