Reviewer Photos & Videos
Stopped working twice!!
Bought the first one for $300, steam stopped working after 6 months had it replaced under warranty and was told we couldn’t replace it again. 6 months later the same issue, No Steam!!! Recommend looking for another brand!
Purchased in June 2017 for $300.00.
Fantastic Steam Mop
Before this steam mop I had the Bissell steam mop model that was before this model. I was impressed with it and it did a great job that when the pump finally failed I decided to just upgrade to the new version. I am glad I did and it seems they have fix the design issue that was with the last model which has made me even happier.
The issue I had with the last model was the water tank. It was something you removed and had to unscrew the cap to fill up. However I found at least once a year I had to buy a new cap as it would weaken each time it w...as used until it would snap in half. This new model however has removed this and change it to a in built tank with a flip lid and just fill up which I love and now I don't need to stress about breaking the cap. I find the tank is also a good size. With my old model I need to refill it at least once when doing my whole house. With this model I never have to refill and there is still water in the tank when I am done. Most of my house is tiles and is a large area so that impresses me as I don't need to stop to refill. If you do need to refill the tank a good feature with this mop is you do not need to wait for the water to reheat, you can fill up the tank and just keep going which saves time. I find it does a great job cleaning my floors without having to put any real effort into it. I have 5 inside cats, an inside dog and 2 children (plus my husband) so my floor does get dirty. I like that you can easily using a foot pedal remove the head and it becomes a jet steam of steam with a handy brush so if you come along something that would mop away easily you can scrub it off then reattach the head to mop over and wash it away - all without having to bend over once which is good for people who may have back issues. I found the floor dies quickly after I use this mop on maximum setting. Within a few minutes 90% of the floor will be dry after mopping which is great if you are quickly doing a mop before guests arrive and you leave it to the last minute like I tend to do.
Purchased in July 2021 at Harvey Norman for $249.00.
Not sure how anyone can give this thing less than five stars - gives outstanding results, is very reasonably priced - is very durable - just an awesome bit of gear - love it.
Purchased in February 2020 at Harvey Norman.
I wanted to upgrade my kmart steam mop which I'd had for two years. After some research I chose the bissell powerfresh deluxe steam mop and boy what a game changer!
I absolutely love everything about this mop, my tiled floors have never looked so good!
Purchased in April 2021 at Harvey Norman Retail Stores - Electronics for $299.00.
Not the greatest
Water tank only fits 400ml not 560ml. Unit is very unstable & falls over too easily. Only time unit actually steams is when the trigger is pressed. Supposed to not hold trigger all the time but doesn’t steam unless you do. Floor left bit wet.
Purchased in December 2020 for $259.00.
save your money
Contacted Bissell because I assumed my unit was a dud, only to be told it wasn't. My mop struggles to keep steam and I have to keep releasing the squeeze handle every 5 seconds and wait at least another 10 seconds for the steam to build up each time. It also makes a knocking sound like its struggling to create steam. There definitely seems to be something wrong but apparently this is "normal" according to customer service when I called to complain. I've watched demo videos and mine does not steam like theirs.
Buy another brand, my last mop was far steamier and worked better than this piece of junk.
Purchased in April 2020 at JB Hi-Fi.
I love this mop !
Prior to purchasing, I had owned a monster mop. I had endless problems and after 2 years it stopped working. Did some research and this recommendation came up. It’s absolutely brilliant at cleaning! After just one use my floors are transformed. I love the scrubbing brush as it has transformed my grout.
Heats up quick
Flexible swivel head
Easy to switch to scrubbing brush for tricky spots, grout and tough stains.
Scented discs smell fantastic
You have to hold your finger on the trigger release constantly whilst cleaning.
Purchased in August 2020 at Harvey Norman for $299.00.
leaves water streaks
Doesnt produce much steam even on the highest settings. Leaves water streaks, a scrub brush followed by a mop does a much better job on my tile floors. A waste of time and money
Purchased in March 2020 at Vacuums2go for $120.00.
Good, but steaming continuously leaves water streak
The promise is good, i.e steam mopping the floors. However to get the steam out, I have to press the steam trigger continuously, which is fine. However, doing this leaves the mop pad wetter and wetter as you mop your house. At the end, the floor (we are on porcelain tiles) are really wet and leaves water streak.
I thought it's a faulty but when I contacted support, they say I need to only use the steam trigger every now and then, and not continuously (i.e 10 secs using it, and 10 secs without). It's fine, but I thought we are buying this steam...mop for..well, steam mopping? If I don't press the steam trigger, there is no steam coming out - so I guess it's a half-half solution (e.g regular mop vs steam mop) Once you get the balance going (when to press the trigger to steam and when not to), it's good but wish they can improve this somehow
Purchased in April 2020 at JB Hi-Fi Online Store for $249.00.
Love my Powerfresh - I was looking for something to clean my tiles without using chemicals, and after much research of various steam mops this one for the money was a winner for me. The pads attach via elastic which is great, and aren’t cheap Velcro ones which rolls under like on other mops. And all you need is tap water, no detergents to add in order to sanitise. Love the swivel head, and it’s a nice large mop head which means I end up getting the cleaning done quicker. It glides really easily over the tiles, and I manage to get all my three tiled rooms cleaned on a single tank - which can be refilled without having to turn the mop off and waiting for it to cool. Whole heartedly recommend!!
Purchased in November 2019 at Harvey Norman for $219.00.
Excellent steam mop, was everything I wanted for my huge house full of tiles
I moved into a house with tiles that I don't think had ever been properly cleaned, the grout looked black in most places but I could see it was white in the corners. The picture speaks for itself, the scrubbing attachment worked wonders. Heats up extremely fast, no downtime when you need to fill it back up and the tank seems to last forever. Great mop.
Purchased in January 2020 at Billy Guyatts for $238.99.
Do Not Buy Bissell Products
On April 16, 2019 I bought a Bissell PowerFresh Liftoff Steam Mop. It worked ok until it broke down in July 31, just over 3 months later. I used the mop 12 times to clean our VERY clean home. When we initially purchased the Bissell Steam Mop we advised the staff at Godfreys of our intended usage, & they claimed it would suit our needs perfectly.
I initially contacted Godfreys when the mop ceased working, since we had purchased the mop from them in the first place. Godfreys washed their hands of the faulty mop very swiftly and informed us that ...we needed to contact Bissell, who would want us to return the mop to their head office, so they could examine it and decide what to do next. By this time I was agitated at having to explain the entire situation to yet another person (I’d already been passed around Godfreys several times) & contacted Bissell. Again, I explained the whole situation & the customer service representative (her name was *****) sent me a new mop which arrived 7 days later. However, the first time we used the mop to clean our floors it was faulty. It’s clear we were sent a reconditioned mop which hadn’t been checked properly prior to recycling it. Again, I contacted ***** and explained the issues to her, including video evidence of the issue, clearly showing the blockage in the pipe. ***** informed me that she would send through a packing label for me to go into an Australia Post office to return the second faulty mop to Bissell. ***** advised me that as soon as the tracking number from the label was registered with Australia Post a new mop would be sent to me immediately. I returned the mop on November 29 (due to severe ongoing health issues). I advised ***** that the mop had been returned. Four days later ***** replied to my email asking that I send proof of lodgment with Australia post. I sent the proof of lodgment as requested, I attached a photo of the receipt from Australia Post. ***** then advised me that she was unable to track the consignment note number, even though I followed the directions she sent me for returning the mop. Almost 2 weeks later ***** emailed me advising that she was waiting to hear from the warehouse confirming that they had received the 2nd faulty mop. After following the Bissell return policy exactly as outlined we should not be held liable if Australia Post lost the mop or Bissell Warehouse staff did not do their job properly - none of this should have any bearing in whether or not our faulty mop is replaced! We were sent a defective product.
Purchased in April 2019 at Godfreys for $299.00.
Amazing cleaning using the steam feature, even caked in grease from the kitchen floor comes out in a couple of strokes, no need to rub or kneel down to clean!!! Absolutely amazing and the whole floor surface looks like new!! Worth every cent!!! The floor is left dry after cleaning, the cord is sufficiently long to cover the whole area and you don't need to refill the tank, it is big enough for a big area!!
Purchased in December 2019 at JB Hi-Fi Retail Stores for $259.00.
Quiet system but works a treat
Just bought it from Turners and works super good. Didnt leave my floor wet for long compared to my old ones and no streaks. Impressed with the long cord and lightless. You get what you pay for.
Purchased in December 2019 for $229.00.
I bought this mop 2 weeks ago with high expectation
Tried it out today, it left my floor very wet
When the floor dried, it left streak marks
I can hear the steam but can't see it coming out of the mop
It is such a waste of money.
I would not recommend this.
Will contact the store to see if I can return it
Purchased in July 2019 at Appliances Online.
Other Steam Mops & Hard Floor Cleaners
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.