Bissell Revolution HydroSteam 3670F

Does not meet Expectation – Does not meet expectation The machine only recovers dirty water in to waste tank. My previous Bissell machine would also pick up debris and pet hair. This machine leaves all debris and hair piled up under the machine and spits it out onto the carpet as seen in photos. I believe that the machine should be recalled as having a major fault. I have… Read more

now read other reviews and watched demo videos complaining about and showing the same issue. I sent the machine in to Bissell under warranty who stated that the nozzle was faulty and that they replaced it and sent the machine back to me. Photos are after the so called repair on an 4sq mtr area of low pile high quality carpet after fully vacuuming with a quality vacuum using a turbo head before cleaning with the Bissell carpet cleaner. The machine certainly lifts the remaining debris and hair but stores it under the machine allowing it to fall or be blown back on to the carpet. On raising this matter with Bissell and claiming not suitable for purpose under Australian Consumer Law, Bissell basically told me to take a hike as they could no longer help me. I was then required to make a formal complaint to the Department of Fair Trading who notified Harvey Norman who called me and offered a full refund (Only, they said, because it would cost them more to dispute the matter. Harvey Norman also made it clear that they were not willing to recommend an alternative product and showed no interest in selling me an alternative product. Therefore I have now purchased a different machine from The Good Guys. Hopefully this machine will be fit for purpose. It is disappointing that these manufacturers are so lacking in customer service skills that they are willing to loose customers by treating us like fools.

Absolutely love it – Hubby and I bought this cleaner to do the carpets and rugs in our disgusting rental property in April 2024. We have previously owned a Bissell carpet cleaner about 9-10 yrs ago and it survived 10 yrs of use every 3-6m including puppy training and living in a mining town (extreme dust and coal in the air). The good: - It reallllly cleans! First… Read more

go every time. We tested it on our rentals carpets and its worked like a charm but the real star was our 3yr old extremely dirty long shagpile rug. It was brown and has come back to brand new grey tones! Super impressed. - The brushes really scrub the carpets/rugs as it goes, rather than just spraying water on then sucking it off like a vacuume would. This thing gets reallly deep into the fibres with all the bristles resulting in your carpets being "fluffed" and super clean. - Lifts even the most stubborn stains. - Completely gets rid of smells and lingering stenches in carpets even if they've supposedly been cleaned only 6m ago. Our new rentals carpets were releasing this off curry/dirty/sweat/cumin type of smell and they've completely stopped since we used this machine. - Easily sourced, we got ours on sale at Godfreys - I love the handle shape, it really makes it easy to hold and use. Its a nice big loop that is easy to grab at any angle and suitable for those with arthritis in their hands etc. - I like the cord wrapper on the back- makes it easy to store and contain the cord as you go you can just unfurl more as you need it- preventing you from tripping over it as you walk backwards. - Bissell hasn't let us down before and seems to be a trusted brand, the cleaner is well made and seems great almost industrial quality. - I like that it lights up on the bottom of the machine what mode you're on so you can easily see what setting you're set to and change quickly and easily. But that the button to do so is on the handle, which stops you needing to bend over to change the setting. Its a small thing, but its helpful. - I really love that it steams as well as cleans. We really needed the steam function in this house and its absolutely disgusting what it's lifted out of carpets we were told were clean. - Easy to use once you understand how to use it to its full potential. - Easy to set up for that first time. Pretty self explanatory really. - The chemicals it comes with really work! We accidently used less than half of the required amount and our carpets have still come out so so clean and smell fresh as a daisy! All marks and smells are gone! - I like that the chemicals are very easily sourced Australia wide. - I especially love the tray that goes under it. That it comes with the machine too. I love that this tray allows you to clean the machine after each use. It scrubs the brushes and then allows the machine to suck up the dirty water- preventing you from needing to carefully carry a tray full of dirty water through your house to the sink. - The tanks are a pretty decent size. We got a whole 3mX2.5m room/rug done with each tank. - When done properly, the carpets and rugs were dry in about 4-6hrs on a cool day. -The added attachments like the hose and handle parts are so helpful. I can't wait to clean my lazyboy recliner. If the carpets and rugs are anything to go by, it should come back looking brand new like they have. - I really appreciate the corner tool. Makes getting in the creases and corners so easy especially with things like stairs and car seats etc.

Things that could be better - She's really loud... You're going to want hearing protection with this one. - She's really heavy. This is not self propelled so I imagine it would likely be too heavy for those who are elderly or cannot lift and maneuver heavy items. Though, it is upright too, so it's not like moving a couch, its more like just a super heavy upright vacume. - And for the level of clean this machine gives it's well worth the weight of it. But that's just something that people should be aware of going into it. - Making it self propelled like other machines on the market would make it much easier to handle. - It'd be really handy and helpful if there was a tag or picture on the machine that teaches people how to actually get the most out of it. There are a lot of reviews here saying its flooding people's carpets, however that is 100% the fault of the operator not the machine. You need to go regular vacuming speed forward (or perhaps a smidge faster) and really slowly backwards sucking the water out. If you go too slowly forward of course its going to flood the carpet! Putting a little tag with pictures or steps on the handle like it has showing the assembly and modes would be very beneficial I think. - In a perfect world, it'd have a retractable cord like a vacuume does but that's really nit picking I suppose.

Overall though we are absolutely blown away by the performance of this cleaner and will absolutely be recommending it to all our friends for their homes. Its definitely money well spent.

Disappointing! – Very disappointed in the performance. The machine is very, very heavy and I couldn't imagine doing a whole house as my arm was tired after one rug and whilst the rugs came up clean they were dripping wet and over 9 hours for them to fully dry was a bit of a pain, not to mention that my rugs are now like wood; they are stiff as boards and I am… Read more

hoping that they relax so that they don't need to be replaced. Also, the clean water container is tiny and I had to fill it twice for one rug and then when it runs out there is no warning alarm. Bit of a waste of $900 unfortunately.