Have had this for 3 years. In all this time it has been broken more then it has worked
Much have purchased 3 or 4 SD cards in this time, reformat them every 4 weeks as required but even so they only last a couple of months. A major design flaw with this product. What makes it even more annoying is that you have to buy BlackVue branded SD cards at a massive markup!!!! In the market for a new dash cam. Oh and to top it off the rear camera picture quality is terrible

I posted an issue I had with my BlackVue dash cam and this company worked very quickly to resolve it, you can’t ask for anything more than that!

It’s great to see some companies making the effort to show their customers they are valued and eager to resolve issues, for this reason I highly recommend purchasing products from this company BlackVue.

Thank you very much Chaim and staff for making this customer have faith again it is really appreciated.

Thanks again!

In my experience, the camera worked well. I bought it in Sep, 2016. So far, I was driven with this camera for over 70000 km (almost 4 years) and who knows of how many hours of parking mode. I kept the genuine SD card and it still works as well.

The main point for me is that the camera worked for the purpose I bought (which is recording). It was always recording without any issues, especially with that hot weather in QLD.

It also the best-looking camera on the market. Cables the thinnest of any other cameras which makes them easy to hide beh...

Good customer service. I sent it to BlackBox in Perth to repair, the team had a prompt response and good communication for the issue, so everything was fixed very professionally also came back with a free tracking post.

Purchased in June 2018 and hardwired with optional Power Magic Pro at $500+. I'm an account manager so on the road all day everyday. Had too many near misses and also a couple of carpark hit and runs so decided to upgrade my basic Garmin dashcam (which had worked flawlessly for a couple of years) with the BlackVue DR650S-2CH.

The BlackVue seemed like a quality unit, and by all accounts ticked all the boxes but very quickly had issues. Did not last one summer! Less than 9 months later the housing on the front camera had completely buckled and ...

This is the second time this camera is playing up. First time only GPS light was lighting up so it was fixed free of charge and chip replaced. Now the camera runs for a while then the GPS light stay alight and red recording light turns off. Also camera makes a funny noise. Unplug it and restart camera and same thing happens all over again. Not happy!

I have owned this dashcam for just over 2 years now and about 6 months ago the internal battery failed. Every time it shuts down the time and date are wrong. Recently I witnessed a hit and run accident, I was hopefull to assist with my dashcam. When I viewed the footage it was all pink! I have tried everything to get it to work again. I am now in the market for a new dashcam. I will not be getting a blackvue as they just don't last.

Purchased this camera in September 2016 from dash cams Australia. Installed along with the Power Magic pro hardwire kit into a 2014 CX5. Install and set up was easy. Initially, the camera was great, although a bit clunky and slow in terms of retrieving footage.
First issues arose in April 2017, where the front camera developed strange white marks all over it, and started the dreaded time losing issue. Blackvue agreed to replace under warranty. Unfortunately the replacement camera experienced the same issue- losing time. It also started an error...

My dash cam was purchased and installed by a reputable dealer just over two years ago. It has been replaced because it kept restarting and the replacement unit was repaired under warranty because the internal power in the front camera was faulty. The dealer has sent it off again today because the front camera won't power up. I'm very disappointed- I was assured this was a very good brand and I seem to have had nothing but trouble with it. I drive approximately 1000 kms a week and need a good, reliable unit for peace of mind on the road.

This is the worst dashcam ever owned and was not cheap. Had owned 5 different brands over the years so far.
This is the 650S 2 Channel hardwired into car with Blackbox kit by professional installer who sold the entire system to us. The unit after around 4 weeks of use continually says "Blackvue for your safety, restarting normal recording" The SD card is then not able to be formatted.
It has been back 6 times to Blackvue in Perth who have always promptly under warranty kept replacing parts and modules and SD cards. Now it is doing it again whil...

I bought blackvue dash last year, everything was working fine until 5th of May 2019. The date and time is wrong, i tried to reset it myself but it is still the same everytime i tried to do it. I emailed to Blackvue customer service and they advise how to reset. I did everything theyhave asked and also emailed them my dash details. I tried to find my serial number which should be on the camera when i take it out but it wasnt so i emailed them my wifi number that is on the wifi. I do not get a reply back until really late of the next day. Now whe...

Purchased one about three years ago, and the sound recording failed after three weeks. I had the unit replaced as I refused to wait three weeks for it to be repaired. After 18 months of usage, the sound recording failed again. We got better value from a unit in my wife's car that was one third the price. Because of the cost and poor reliability, I can only give it two stars.

Needed to be hard wired but well worth the effort. So impressed will keep it for whatever car i drive even though costly to have hardwired. Havent needed to update software after 2 years of wear. Costly to buy but so much better than cheaper dash cams. Before buying a dashcam its worthwhile doing the research. This product is worth the money.....

Bought 2 Dash Cams for our cars and had them "hard wired" by an Auto Electrician, the only way to go! Both were very easy to set up once fitted, I did this on our computer (don't have a "so-called" smart phone) with ease, right global location and the settings we wanted. One camera worked perfectly on play-back but the other had a "Script Error" message that blocked the viewing screen.We contacted the main supplier's support team for help. Within less than 24 hours we received a reply and a site on how to fix it. Not being totally computer savv...

Considering this camera wasn’t cheap it is very disappointing that it lasted 1 year and 10 months! And the salt in the wounds is that 6 months after I bought it the warranty went from 1 year to two years. My local electronics shop now refuses to stock them because of the failure rate and how painful BlackVue Australia are to deal with. Will never buy another BlackVue.

The app is not user friendly. Compared to much less expensive cameras this is not a good one. Camera quality is good, but if you need info from the app ie how to change passwords etc, forget about it. Mine is sitting in a draw, and I went and bought another cheaper one. much easier to use. Overall very disappointed in this camera.

I wouldn’t recommend this camera at all, it’s been nothing but trouble. The WiFi connection is hopeless, it only works if you sit in the car right next to the unit. So it’s pointless. It takes several attempts to login once you do get the WiFi connection, the unit keeps saying “wrong password” even though it is the right password that has been saved on my phone from the previous log in. Contacted BlackVue and was told to download the new firmware, which is a complicated process with little instruction. That changed nothing. Issue remains. The c...

I have found that the quality of the video is 5-star during the day and 4-star at night - even the audio is good quality. It is quick and simple to set up, and is 12 Volt powered so there are not transformers to mount and / or possibly fail. It is a pretty basic unit - no screen / WiFi / bluetooth / GPS (optional extra) but the low price reflects this.

One thing I really love about it is the tiny size - it hides up behind my rear vision mirror and is almost invisible from inside unless you know where to look. Naturally, because of its small ...

The dash cam worked very well for a while then stopped working without any warning. Changing the SD card, rebooting, downloading and installing firmware are all complicated and time consuming. Theres a constant “invalid settings” warning. I’ll be looking to get my money back and get a more reliable dash cam.

I bought this about 12 months ago when I picked up my new car got it installed a week later after picking up the car, the camera was all setup and functioning a few months later upgraded the SD card to the black box 128gb card. All working for about 8 months then the battery seem to be an issue because it was not holding the settings would of have to reset the camera once a month due to time and date was incorrect. I went back to the dealer to get it assessed been advised it just needed a firmware update. The camera was up to date prior, didn’t...