Reviewer Photos & Videos
Great after sales help! Ill will be upgrading my next car with BlackVue
I purchased my car with 8 kilometres on the clock. The first mod was this dash cam. Originally professionally installed in October 2016 by someone in NSW. I thought the included SD card was a little small, so I got another larger one. The replacement SD card was easy to install. Later in Dec 2020 I found the front camera was recording an image with hot pink and green and yellows, you could see things happening just only in these colours … Very trippy. I contacted Black Vue in Perth, Mark McGowanstan (formerly Western Australia), to request thei...r assistance in getting this fixed and I found the process was very simple and straightforward. I appreciated that BlackVue team made an effort to get the camera fixed up and returned quickly. Gold Star!
Purchased in for $650.
Rear Camera video image very dark almost unable to see video
Both the front and rear are recording, front video output is alright but the rear video output is dark and almost unable to view. What is happening? Appreciated if someone can suggestion something, definitely not foggy.
EDITED REVIEW - Started off great but regretting it now- Camera Failure!!
Editing below review I published a couple of months back as Blackvue have reached out to me and completed full repairs of my device even though it is at least a year out of warranty. There are very few companies who would do this or offer this kind of service so I am very impressed with their support. Camera had multiple issues and a number of components were replaced at no cost, and it is no working good as gold. Has definitely restored my faith in the brand, so big thank-you to Chaim and all the support team.
I installed this device with...a Power Magic Pro almost 3 years ago, and at the same time bought my wife a Garmin model for less than half the price. The picture quality was great in both models but it didn't take long for the old "restarting" issues to occur on mine. So, reformatting my SD card roughly every 6-8 weeks until they fail completely at about the 6-8 month mark. Meanwhile, my wife's Garmin still has its original factory SD card recording like a dream and we have NEVER reformatted or replaced it. Started buying the genuine over-priced Blackvue SD cards as replacements (am on my 5th card now...) and couldn't believe the mark-up on the pricing. The last two cards have been Samsung Pro Endurance with 4 x the original card's capacity (was 32Gb now 128Gb) bought from Harvey Norman's and noticeably cheaper and both have lasted more than 50% longer than the genuine Blackvue cards. This week was the kicker though. I had a very serious incident occur directly in front of me all captured on my dashcam, but when I went to obtain the footage the picture was all pink and purple from the front camera and completely unusable. It appears that the front camera has now failed. So this device which cost double the price of the Garmin, requires monthly to six-weekly maintenance of reformatting SD cards, has required 5 new SD cards in its short lifetime now has a camera failure at a time when it is needed the most. Disappointing to say the least. My guess is that it will probably be cheaper in the long run to just replace the unit entirely with another brand/model rather than repair one component of an already 3 year old device.
Purchased in at Autobarn Physical Stores.
Product longevity not as expected [Revised!]
For full transparency, I've left my original review below and have amended my rating.
I was honestly at a dead-end, but the team at BlackVue reached out to set things right for me. I received a replacement unit today, and everything is working perfectly once again. I was absolutely wrong about them not caring -- because of this, my faith in the brand and their after-sales service has been restored.
Unfortunately my DR650S-2CH didn't even last 2 years. It started with the 2nd camera intermittently working just under a year, then not ...at all. Despite purchasing a replacement cable, no joy. Just as it got close to 2 years, I was met with the blue light of death (GPS on steady, and doesn't boot). Went through all troubleshooting, advised it was a defective NAND/circuit - but I would need to pay to have it repaired. Would definitely go with a more reputable brand in the future - as once it hits the out of warranty period - they don't care.
Purchased in at Sparesbox for $495.
Blackvue - Lousy value for the cost.
My adult son thought he did his research and bought a Blackvue 650gw-2ch and thus recommended I do too. We have both lost our Blackvue, as the firmware eventually seems to fight itself, eventually don't recognize memory cards and won't respond to any input via the app or computer. After running these for about 2 years, they are both out of commission, non-functional. I will not waste my money on another Blackvue dash cam.
Purchased in for $600.
Avoid BlackVue products
Have had this for 3 years. In all this time it has been broken more then it has worked
Much have purchased 3 or 4 SD cards in this time, reformat them every 4 weeks as required but even so they only last a couple of months. A major design flaw with this product. What makes it even more annoying is that you have to buy BlackVue branded SD cards at a massive markup!!!! In the market for a new dash cam. Oh and to top it off the rear camera picture quality is terrible
Purchased in for $700.
BlackVue quickly resolved my issue....
I posted an issue I had with my BlackVue dash cam and this company worked very quickly to resolve it, you can’t ask for anything more than that!
It’s great to see some companies making the effort to show their customers they are valued and eager to resolve issues, for this reason I highly recommend purchasing products from this company BlackVue.
Thank you very much Chaim and staff for making this customer have faith again it is really appreciated.
Purchased in for $850.
- Dual Camera DR650S-2CH
Great camera, slick design
In my experience, the camera worked well. I bought it in Sep, 2016. So far, I was driven with this camera for over 70000 km (almost 4 years) and who knows of how many hours of parking mode. I kept the genuine SD card and it still works as well.
The main point for me is that the camera worked for the purpose I bought (which is recording). It was always recording without any issues, especially with that hot weather in QLD.
It also the best-looking camera on the market. Cables the thinnest of any other cameras which makes them easy to hide beh...ind interior panels. Night-time recording is awesome. Parking mode (connected to a battery pack) works great. It ticks all the boxes for me. A bit pricey, but I got almost 4 years out of it and I am looking forward to another 4 years. It the long run, it ended up good value for money for me. I had some non-critical issues with the speaker (out of warranty period). However, the Aus Warranty team from Blackbox fixed it for me. No complaints here. If I am upgrading, I will buy Blackvue again. I paid for bundle with the parking mode battery pack.
Purchased in at Automotive Superstore for $853.
The product doesn't last long
Good customer service. I sent it to BlackBox in Perth to repair, the team had a prompt response and good communication for the issue, so everything was fixed very professionally also came back with a free tracking post.
Purchased in .
Didn't last a year...
Purchased in June 2018 and hardwired with optional Power Magic Pro at $500+. I'm an account manager so on the road all day everyday. Had too many near misses and also a couple of carpark hit and runs so decided to upgrade my basic Garmin dashcam (which had worked flawlessly for a couple of years) with the BlackVue DR650S-2CH.
The BlackVue seemed like a quality unit, and by all accounts ticked all the boxes but very quickly had issues. Did not last one summer! Less than 9 months later the housing on the front camera had completely buckled and ...warped so the unit would no longer sit in the mount, and would constantly restart itself (with the genuine BlackVue memory card, another annoying feature that the unit will not work if you use anything else!). Sent back for warranty repair which took about 4 weeks (with no dashcam in the meantime...). Eventually got it back and only lasted about another 4-5 months, now out of warranty. The voice alerts no longer worked, all I could hear was a very faint but indistinguishable muffled noise - took me a couple of weeks to work out it wasn't a new squeak in the car but the BlackVue. Constantly restarts itself for no apparent reason, multiple times per day. Then not long after I couldn't get wifi to work, so no connectivity without unplugging the unit and removing the microSD card. Now at about 18 months since new the unit is basically inoperable. Only records occasionally when it feels like it, other times both lights are on solid and its doing nothing at all. Oh and did I mention it constantly restarts itself multiple times per day? Annoying as you're losing footage each time. On the odd occasion the unit has recorded something of value the GPS doesn't seem to work, therefore no location/speed etc. On the iPhone app and on my computer just shows a nice map of North America - pretty useless when you live in Australia.... Very disappointing experience overall - could not possibly recommend based on my experience.
Second time it's faulty!
This is the second time this camera is playing up. First time only GPS light was lighting up so it was fixed free of charge and chip replaced. Now the camera runs for a while then the GPS light stay alight and red recording light turns off. Also camera makes a funny noise. Unplug it and restart camera and same thing happens all over again. Not happy!
Purchased in .
Did not last long
I have owned this dashcam for just over 2 years now and about 6 months ago the internal battery failed. Every time it shuts down the time and date are wrong. Recently I witnessed a hit and run accident, I was hopefull to assist with my dashcam. When I viewed the footage it was all pink! I have tried everything to get it to work again. I am now in the market for a new dashcam. I will not be getting a blackvue as they just don't last.
Purchased in .
Purchased this camera in September 2016 from dash cams Australia. Installed along with the Power Magic pro hardwire kit into a 2014 CX5. Install and set up was easy. Initially, the camera was great, although a bit clunky and slow in terms of retrieving footage.
First issues arose in April 2017, where the front camera developed strange white marks all over it, and started the dreaded time losing issue. Blackvue agreed to replace under warranty. Unfortunately the replacement camera experienced the same issue- losing time. It also started an error...
Purchased in at Daschcams Australia for $549.
Great when it worked
My dash cam was purchased and installed by a reputable dealer just over two years ago. It has been replaced because it kept restarting and the replacement unit was repaired under warranty because the internal power in the front camera was faulty. The dealer has sent it off again today because the front camera won't power up. I'm very disappointed- I was assured this was a very good brand and I seem to have had nothing but trouble with it. I drive approximately 1000 kms a week and need a good, reliable unit for peace of mind on the road.
Purchased in at Sound in Motion for $880.
Worst Camera Ever
This is the worst dashcam ever owned and was not cheap. Had owned 5 different brands over the years so far.
This is the 650S 2 Channel hardwired into car with Blackbox kit by professional installer who sold the entire system to us. The unit after around 4 weeks of use continually says "Blackvue for your safety, restarting normal recording" The SD card is then not able to be formatted.
It has been back 6 times to Blackvue in Perth who have always promptly under warranty kept replacing parts and modules and SD cards. Now it is doing it again whil...
Purchased in at No Limit Audio Melbourne for $900.
Questions & Answers
I just got this product and I am wondering is it normal for the white light to stay on after car is parked, locked etc at night? Sorry just new to it and can’t seem to find a yes or no answer to if it’s meant to be doing it.
Yes it is set by default in your app, but you can disable it if you want. It is a visual deterrent to would-be car thieves or vandals that you have an active camera watching over your car. In the Bl...ackvue app you can choose whether you want the front and rear lights visible in parking mode.
Awesome thanks so much!
Not happy.....Invalid system configuration...seems to be a real issue after reading all the comments on here.
Mine is now doing the same.....I have SanDisk extreme pro sd cards...same as I use in my drones....
Worked great until a couple of weeks ago....Have tried multiple times via my computer too re install the firmware.......
Nothing is working.....camera has only been used for around two years....not a cheap purchase yet cheap results.
Any suggestions please blackvue....and don't tell me it's the sd card as SanDisk are top quality and worked fine until now
Thanks for reaching out to us....When reinstalling the firmware does the camera take it and then still produce the error message? Could you also advise what firmware you have on your system? Best regards, Chaim BlackVue Australia 08 6267 5167
Yep it does take it....then does it thing and gets to I initialising the sd card....then fails saying invalid system configuration......
It was working fine up till a couple of weeks ago
Thanks for letting us know....Could you please try the firmware on the link below to see if it resolves the issue. https://www.blackvue.com.au/support/downloads/dr650gw-series/dr650gw-2ch/firmware/windows.zip If the issue still persists we will need to arrange to have the system looked into to resolve the issue. Best regards, Chaim BlackVue Australia 08 6267 5167
I have a Blackvue DR650S camera set.
The dash cam is working and recording, but the rear cam is not recording at all.
I upgraded the firmware to 1.014 to see if that would resolve it, but has not.
I checked the logs and it says that the rear sensor failed.
Any suggestions on how to fix this issue?
Thanks for reaching out to us....For rear camera issues there are 3 things that could cause the camera to not connect. The front cameras MCX port has had the white ring pierced, this will stop power flow to the rear camera. The coax cable on either the front or rear ends has had the pin snapped or bent. Or the rear camera has faulted and will not power. If you can check the front cameras MCX port and the coax cable pins and confirm they are fine then we can assist with looking into the rear camera. Please advise. Best regards, Chaim BlackVue Australia 08 6267 5167
Get an answer from our members and BlackVue representatives
The DR650S offers a number of features that overlap with the similarly high rated BlackVue DR705S, which sits in a price tier above it. These include:
- Compatibility with a 128GB memory card. which can record about 40 hours of footage, according to BlackVue)
- Impact detection mode, known as ‘Event Recording’
- Parking Mode, which uses impact and motion detection to record footage if something, or someone, collides with your car
- Voice recording is also turned on by default. This feature records audio as well – for example, if someone keys your car, it will record the sound of it happening as evidence
- A built-in GPS and WiFi allow your dash cam to add details about geolocation and speed to your videos, and allows you to connect to your smart device for playback.
The DR650S differs from the DR750S in only a few minor ways. It lacks the advanced Sports Mode and Extreme Modes offered, which record 60 frames per second. The highest number of fps you’ll get with the DR650S is 30 fps using the Full HD (1920x1080) resolution. A higher frame rate allows for a crisper image, and reduces motion blur.
This model also features a slightly smaller viewing angle – 129 degrees, compared to 139 degrees with the DR750S.
|Category||Dash Cams||Dash Cams||Dash Cams||Dash Cams|
|Camera Resolution||1080p (Full HD)|
|Features||Automatic Incident Detection (G-sensor), GPS, Microphone/Audio Recording, Motion Detection, No Screen (Camera Only), Smartphone App and Wi-Fi|
|Memory Type||MicroSD card|
|Dimensions||Front: 36 x 118.5, Rear: 25 x 67.4 mm|
|Manufacturer Warranty||2 year(s)|
|Replaced by||BlackVue Dual Camera DR650S-2CH||BlackVue Single Camera DR650S-1CH|
|Manual||Download manual||Download manual|
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