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PhilR123AU
- 3 reviews
- 1 like
Avoid BlackVue products
Have had this for 3 years. In all this time it has been broken more then it has worked
Much have purchased 3 or 4 SD cards in this time, reformat them every 4 weeks as required but even so they only last a couple of months. A major design flaw with this product. What makes it even more annoying is that you have to buy BlackVue branded SD cards at a massive markup!!!! In the market for a new dash cam. Oh and to top it off the rear camera picture quality is terrible
Purchased in June 2017 for A$700.00.
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David C.Queensland
- 5 reviews
BlackVue quickly resolved my issue....
I posted an issue I had with my BlackVue dash cam and this company worked very quickly to resolve it, you can’t ask for anything more than that!
It’s great to see some companies making the effort to show their customers they are valued and eager to resolve issues, for this reason I highly recommend purchasing products from this company BlackVue.
Thank you very much Chaim and staff for making this customer have faith again it is really appreciated.
Thanks again!
Purchased in May 2017 for A$850.00.
3 comments
Ok Chaim, I have taken the unit back to my dealer and they have sent it off, after speaking with the dealer who I have been a customer off for 15 years he did give me another SD card and I monitored i... Read more
t for 24 hours. I have discovered the power lead when moved will turn the device back on as it would turn off for some strange reason, also there is WiFi connection trouble which I took screen shots of from my iPad and power issues. I cringe to know what it would cost to repair as I have already spent over $800 and I am a single father with a 5yo son. My dealer from Race Automotive in Slacks Creek is the best dealer in Brisbane and so helpful. I will call the number provided as I still have the box with the serial number to give them. If this can be fixed at a fair price I would be more than happy to change my story as it would be a different story than the one present. I know we don't live in a perfect world but I must say, I chose BlackVue because I trust in this companies name. Thanks.BlackVue Australia T.BlackVue
Hi David,
Thanks for providing this update.... Read more
I have informed the returns team to keep their eye out for this parcel from Race Automotive so that this case can be addressed promptly. Once it has been received we will keep you in the loop. Best regards, Chaim BlackVue AustraliaSimilar opinion? Write a review on ProductReview.com.au!
SergiiSSouth East Queensland, QLD
- 6 reviews
- Dual Camera DR650S-2CH
- Verified purchase
Great camera, slick design
In my experience, the camera worked well. I bought it in Sep, 2016. So far, I was driven with this camera for over 70000 km (almost 4 years) and who knows of how many hours of parking mode. I kept the genuine SD card and it still works as well.
The main point for me is that the camera worked for the purpose I bought (which is recording). It was always recording without any issues, especially with that hot weather in QLD.
It also the best-looking camera on the market. Cables the thinnest of any other cameras which makes them easy to hide beh...Read more
ind interior panels. Night-time recording is awesome. Parking mode (connected to a battery pack) works great. It ticks all the boxes for me. A bit pricey, but I got almost 4 years out of it and I am looking forward to another 4 years. It the long run, it ended up good value for money for me. I had some non-critical issues with the speaker (out of warranty period). However, the Aus Warranty team from Blackbox fixed it for me. No complaints here. If I am upgrading, I will buy Blackvue again. I paid for bundle with the parking mode battery pack.Purchased in September 2019 at Automotive Superstore for A$853.00.
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Find out how BlackVue DR650GW / DR650S compares to other Dash Cams
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arauchPerth, WA
- 7 reviews
- 4 likes
The product doesn't last long
I bought 03 Blackvues, two as a gift and another for my daily use. One as a gift has not worked since new, however, the manufacturer replaced it for a new one and it is working. I was not so lucky with mine Blackvue DR650GW-2CH, that after 3 years stopped working. I replaced it with a cheap and more reliable brand. I will never buy anything from Blackvue again since 66% of failure for a brand new and expensive dashcam is totally unacceptable. The image quality of my current affordable camera is far better too.
Purchased in August 2016.
1 comment
BlackVue Australia T.BlackVue
Hi Arauch,
Thanks for taking the time leave us a review and provide us an insight into your personal experience with the BlackVue DR650GW-2CH camera.... Read more
It is a shame to hear that a DOA unit was experienced and now a camera has stopped powering. However we would be more than happy to assist in getting your camera repaired free of charge. We are able to perform the repairs in house at our office in Perth. If you would like to take us up on this offer please get in contact here or on our support email: support@blackvue.com.au Best regards, Chaim BlackVue Australia 08 6267 5167Similar opinion? Write a review on ProductReview.com.au!
PaulMetropolitan Adelaide, SA
Didn't last a year...
Purchased in June 2018 and hardwired with optional Power Magic Pro at $500+. I'm an account manager so on the road all day everyday. Had too many near misses and also a couple of carpark hit and runs so decided to upgrade my basic Garmin dashcam (which had worked flawlessly for a couple of years) with the BlackVue DR650S-2CH.
The BlackVue seemed like a quality unit, and by all accounts ticked all the boxes but very quickly had issues. Did not last one summer! Less than 9 months later the housing on the front camera had completely buckled and ...Read more
warped so the unit would no longer sit in the mount, and would constantly restart itself (with the genuine BlackVue memory card, another annoying feature that the unit will not work if you use anything else!). Sent back for warranty repair which took about 4 weeks (with no dashcam in the meantime...). Eventually got it back and only lasted about another 4-5 months, now out of warranty. The voice alerts no longer worked, all I could hear was a very faint but indistinguishable muffled noise - took me a couple of weeks to work out it wasn't a new squeak in the car but the BlackVue. Constantly restarts itself for no apparent reason, multiple times per day. Then not long after I couldn't get wifi to work, so no connectivity without unplugging the unit and removing the microSD card. Now at about 18 months since new the unit is basically inoperable. Only records occasionally when it feels like it, other times both lights are on solid and its doing nothing at all. Oh and did I mention it constantly restarts itself multiple times per day? Annoying as you're losing footage each time. On the odd occasion the unit has recorded something of value the GPS doesn't seem to work, therefore no location/speed etc. On the iPhone app and on my computer just shows a nice map of North America - pretty useless when you live in Australia.... Very disappointing experience overall - could not possibly recommend based on my experience.1 comment
BlackVue Australia T.BlackVue
Hi Paul, thanks for taking the time to leave a review and provide your user feedback.
It is concerning that the issues persisted even after the unit had been repaired.
With the issues you have been ex... Read more
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O.OGreater Melbourne (Metropolitan), VIC
- 11 reviews
- 5 likes
Second time it's faulty!
This is the second time this camera is playing up. First time only GPS light was lighting up so it was fixed free of charge and chip replaced. Now the camera runs for a while then the GPS light stay alight and red recording light turns off. Also camera makes a funny noise. Unplug it and restart camera and same thing happens all over again. Not happy!
Purchased in March 2015.
1 comment
BlackVue Australia T.BlackVue
Hi there,
We're sorry to hear about your poor experience thus far, it's definitely not acceptable to have the camera fail repeatedly. ... Read more
Considering your past issues, we are happy to get the camera repaired free of charge even if it is outside of its warranty period. We are able to carry out repairs in house and conduct thorough testing, so the entire process will not take longer than 1-2 weeks. Please get in touch with us via our support email if you would like to proceed with this and we will happily facilitate: support@blackvue.com.au Chris BlackVue Australia 08 6267 5167Similar opinion? Write a review on ProductReview.com.au!
mrdanthemanIllawarra, NSW
- 7 reviews
- 3 likes
Did not last long
I have owned this dashcam for just over 2 years now and about 6 months ago the internal battery failed. Every time it shuts down the time and date are wrong. Recently I witnessed a hit and run accident, I was hopefull to assist with my dashcam. When I viewed the footage it was all pink! I have tried everything to get it to work again. I am now in the market for a new dashcam. I will not be getting a blackvue as they just don't last.
Purchased in February 2017.
1 comment
BlackVue Australia T.BlackVue
Hi Dan,
Sorry to hear you're experiencing issues with your camera.
We would be happy to facilitate with the repair of you camera. The above issue may be caused by a faulty SD card however it is likely... Read more
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SamGreater Melbourne (Outer), VIC
- 3 reviews
- 3 likes
Problems Galore
Purchased this camera in September 2016 from dash cams Australia. Installed along with the Power Magic pro hardwire kit into a 2014 CX5. Install and set up was easy. Initially, the camera was great, although a bit clunky and slow in terms of retrieving footage.
First issues arose in April 2017, where the front camera developed strange white marks all over it, and started the dreaded time losing issue. Blackvue agreed to replace under warranty. Unfortunately the replacement camera experienced the same issue- losing time. It also started an error...Read more
Purchased in September 2016 at Daschcams Australia for A$549.00.
1 comment
BlackVue Australia T.BlackVue
Hi Sam, thanks for taking the time to leave a review, but we're very disappointed to hear of the constant issues you experienced. It's also concerning that your insurance company rejected your claim d... Read more
ue to wrong time/date. Their are some models that don't even display time/date and have been used for insurances claims, I'd recommend escalating this further with your insurance company. As for the camera itself, I would be happy to pass this onto my manager for intervention, he may be able to organise a repair for you free of charge and replace the mSD card also. In some cases an upgrade is also available. Please feel free to get in touch if you wish to accept our offer - we can be contacted on 08 6267 5167 or support@blackvue.com.auSimilar opinion? Write a review on ProductReview.com.au!
UnluckySouth East Queensland, QLD
Great when it worked
My dash cam was purchased and installed by a reputable dealer just over two years ago. It has been replaced because it kept restarting and the replacement unit was repaired under warranty because the internal power in the front camera was faulty. The dealer has sent it off again today because the front camera won't power up. I'm very disappointed- I was assured this was a very good brand and I seem to have had nothing but trouble with it. I drive approximately 1000 kms a week and need a good, reliable unit for peace of mind on the road.
Purchased in June 2017 at Sound in Motion for A$880.00.
1 comment
BlackVue Australia T.BlackVue
Hi Unlucky,
We're sorry to hear about your camera issues. We can assure you this is not normal and we are happy to resolve any issues you have experienced.
We will keep an eye out for your camera bei... Read more
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Find out how BlackVue DR650GW / DR650S compares to other Dash Cams
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Blackvue 650S 2ch LEMONSouth East Queensland, QLD
Worst Camera Ever
This is the worst dashcam ever owned and was not cheap. Had owned 5 different brands over the years so far.
This is the 650S 2 Channel hardwired into car with Blackbox kit by professional installer who sold the entire system to us. The unit after around 4 weeks of use continually says "Blackvue for your safety, restarting normal recording" The SD card is then not able to be formatted.
It has been back 6 times to Blackvue in Perth who have always promptly under warranty kept replacing parts and modules and SD cards. Now it is doing it again whil...Read more
Purchased in August 2017 at No Limit Audio Melbourne for A$900.00.
4 comments
BlackVue Australia T.BlackVue
Hello there and thank you for taking the time to leave a review, though I am very sorry to hear of the issues you have been experiencing with your BlackVue dash cam, it's definitely a concern that I w... Read more
ould like to resolve for you as best I can. Are you bale to email me with more details so I can look into this further for you? Our email is support@blackvue.com.au and just attention it to Tom, or feel free to call me on 08 6267 5167. Either way I do look forward to hearing from you so we can resolve this situation and hopefully turn this 1 star experience into a 5 star experience. Thank you, Tom. BlackVue Australia.Hi Tom
As you can see I was very complimentary towards the Blackvue team and your prompt efforts to address the item under warranty. Unfortunately no matter what you did it failed repeatedly and the S... Read more
BlackVue Australia T.BlackVue
Hi Mike,
Thanks for getting back to me. I appreciate your honest feedback and will pass this onto upper management. It is difficult for our support team to make decisions such as upgrades unless they ... Read more
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ANGRY MUCH
- 2 reviews
- 2 likes
SLOW CUSTOMER SERVICE
I bought blackvue dash last year, everything was working fine until 5th of May 2019. The date and time is wrong, i tried to reset it myself but it is still the same everytime i tried to do it. I emailed to Blackvue customer service and they advise how to reset. I did everything theyhave asked and also emailed them my dash details. I tried to find my serial number which should be on the camera when i take it out but it wasnt so i emailed them my wifi number that is on the wifi. I do not get a reply back until really late of the next day. Now whe...Read more
n i go back to my dash to review videos i now notice that it makes this loud static sound like what you hear on the radio when it gets distorted. It was never like this when i first purchased it. My whole family has blackvue and mine is the only one that has been doing this. I have tried to get a reply back but nothing, quite disappointing with customer service. I need to know how to rectify this as my dash cam is still in warranty and Blakvue customer service is taking their time in replying back to me. I contacted where i purchased my dashcam and they told me to get in contact with Blackvue first and wiat for their reply what to do next, at this stage i do not even know when i will get another replyPurchased in May 2018 for A$400.00.
6 comments
BlackVue Australia T.BlackVue
Hi Angry Much,
We don't have any communication fitting your description, have you been contacting BlackVue International?
Please feel free to contact BlackVue Australia on the details below to get a favorable solution.... Read more
BlackVue Australia T.BlackVue
Hi Angry Much,
Just wondering if you've had a chance to contact our support team for assistance? Our records show we have still not had any contact from you, we hope to hear from you soon so we have the opportunity to help you.
Best Regards,... Read more
Hi Blackvue,
I have already sorted my matter out but not with blackvue. I did email blackvue Australia directly many times before and they told me to go back to the people I bought it from even tho I ... Read more
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JarkkoAdelaide
- 6 reviews
- 5 likes
Paid premium but it failed to deliver
Purchased one about three years ago, and the sound recording failed after three weeks. I had the unit replaced as I refused to wait three weeks for it to be repaired. After 18 months of usage, the sound recording failed again. We got better value from a unit in my wife's car that was one third the price. Because of the cost and poor reliability, I can only give it two stars.
3 comments
BlackVue Australia T.BlackVue
Hi Jarkko, we're very sorry to hear of your experience and are equally disappointed to receive a 2 star review. Have you contacted our support team for assistance? We may be able to repair this unit i... Read more
n house at no cost to you, but we need you to reach out to us, feel free to call us on 08 6267 5167. Thanks, Tom. Auto BlackBox Pty Ltd.Thank you for your reply and offer. I didn't bother to contact your support team as my previous dealing with Autobarn the retailer, was extremely frustrating, and wrongly assumed they were the contact... Read more
for assistance. I will contact your support team to see if it can be repaired.BlackVue Australia T.BlackVue
Hi Jarkko, no worries, look forward to hearing from you soon.
Thanks,
Tom.
Auto BlackBox Pty Ltd.
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Upset AussieChisholm NSW
- 8 reviews
- 4 likes
Only Dash cam to Have
Needed to be hard wired but well worth the effort. So impressed will keep it for whatever car i drive even though costly to have hardwired. Havent needed to update software after 2 years of wear. Costly to buy but so much better than cheaper dash cams. Before buying a dashcam its worthwhile doing the research. This product is worth the money.....
2 comments
BlackVue Australia T.BlackVue
Thanks very much for your review :) If you ever considering upgrading your system, then please get in touch with us so we can help you out.
Thanks again,
Tom.
Auto BlackBox Pty Ltd
Its working fine thanks
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Tassie DevilHobart, TAS
- 2 reviews
- 4 likes
Fantastic After Sales Service
Bought 2 Dash Cams for our cars and had them "hard wired" by an Auto Electrician, the only way to go! Both were very easy to set up once fitted, I did this on our computer (don't have a "so-called" smart phone) with ease, right global location and the settings we wanted. One camera worked perfectly on play-back but the other had a "Script Error" message that blocked the viewing screen.We contacted the main supplier's support team for help. Within less than 24 hours we received a reply and a site on how to fix it. Not being totally computer savv...Read more
y, I rang the support number and the guy guided me through the update procedure which worked great. The "new" update has much clearer display and viewing and is just like you are driving the vehicle for real! The service we have received has been excellent1 comment
BlackVue Australia T.BlackVue
Hi Tassie Devil,
Thanks for taking the time to leave a review. We hope you enjoy the security of your new dash cams.
Please feel free to get in touch should you have any other questions.... Read more
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MishGerringong
Rubbish-didn’t even last 2 years.
Considering this camera wasn’t cheap it is very disappointing that it lasted 1 year and 10 months! And the salt in the wounds is that 6 months after I bought it the warranty went from 1 year to two years. My local electronics shop now refuses to stock them because of the failure rate and how painful BlackVue Australia are to deal with. Will never buy another BlackVue.
3 comments
BlackVue Australia T.BlackVue
Hi Mish, we have certain special case warranty programs in place which means you may still be covered by us at BlackVue Australia.
Yes you are correct we do offer 2 years warranty on BlackVue produ... Read more
cts now, we do this through BlackVue Australia and are one of the very few dash cam brands to offer this.BlackVue Australia T.BlackVue
Hi Mish, just following up and checking if you have had a chance to read our reply and private messages? Thank you,
Hi-would be interested to see if it can be fixed. How do I go about this? I would rather have a working BlackVue than to have to rip all the hardwired power cable setup out of my car and get another brand.
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Find out how BlackVue DR650GW / DR650S compares to other Dash Cams
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LukoSouth East Queensland, QLD
- 7 reviews
- 7 likes
Very poor app
The app is not user friendly. Compared to much less expensive cameras this is not a good one. Camera quality is good, but if you need info from the app ie how to change passwords etc, forget about it. Mine is sitting in a draw, and I went and bought another cheaper one. much easier to use. Overall very disappointed in this camera.
2 comments
BlackVue Australia T.BlackVue
Hi Luko,
Sorry to hear you have been having troubles with your BlackVue Dash Camera.
As the leading dash camera brand in Australia we take pride in ensuring all our customers are able to use the camera successfully. ... Read more
BlackVue Australia T.BlackVue
Hi Luko,
Just touching base to see if you have had chance to reset your password?
We are here full time to help with any questions you might have.... Read more
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Brendon
- 2 reviews
- 4 likes
- Dual Camera DR650S-2CH
- Verified purchase
Avoid
I wouldn’t recommend this camera at all, it’s been nothing but trouble. The WiFi connection is hopeless, it only works if you sit in the car right next to the unit. So it’s pointless. It takes several attempts to login once you do get the WiFi connection, the unit keeps saying “wrong password” even though it is the right password that has been saved on my phone from the previous log in. Contacted BlackVue and was told to download the new firmware, which is a complicated process with little instruction. That changed nothing. Issue remains. The c...Read more
amera also interferes with my cars DAB radio making it pretty much impossible to listen to the radio at all because it keeps dropping out. I have put noise suppression choke ferrite core clips on the cables which didn’t help either. To watch a video back takes ages to download when watching on your phone, but does work well if you can be bothered removing the card to plug into your computer. I also got the power pack for constant recording. The motion detection is a load of rubbish, I have the settings on the lowest possible detection and it just constantly records. So in the garage at night with zero movement the camera just keeps making new files with nothing happening. It should only start recording and create a new file once some movement is detected. So if I did have an accident I’d have about a day to get the vision before it would be recorded over with files containing nothing. I would expect these issues from a cheap $100 camera but not from a expensive “top of the line” camera like this. Would definitely NOT recommend.4 comments
BlackVue Australia T.BlackVue
Hi Brendon,
Sorry to hear you're having trouble with your BlackVue dash cam.
All the issues you have raised sound like they can be resolved:... Read more
BlackVue Australia T.BlackVue
Hi Brendon,
Just touching base to see if you have had any joy resolving the problems you were experiencing? Our support team haven't heard from you, feel free to get in touch if you would like any help.
Best Regards,
James
Hey James, unfortunately I haven’t.
Understand your point about WiFi range. Even when I’m connected to the wifi the camera keeps saying “WiFi hotspot unavailable”. I’ll try the phone settings reset. ... Read more
Does the motion detection have the same view/range as the camera view? The 2 lights that flash on the front doors aren’t in view and are angled out the door, so they shouldn’t be setting it off. I also bought the battery pack that apparently turns the camera off before it runs the battery flat, this wasn’t the case. My new cars battery was completely dead. So this expensive project keeps getting worse.s The support team are only open when I’m at work.Similar opinion? Write a review on ProductReview.com.au!
AndrewCentral Queensland, QLD
- 105 reviews
- 30 likes
An excellent quality basic dash cam
I have found that the quality of the video is 5-star during the day and 4-star at night - even the audio is good quality. It is quick and simple to set up, and is 12 Volt powered so there are not transformers to mount and / or possibly fail. It is a pretty basic unit - no screen / WiFi / bluetooth / GPS (optional extra) but the low price reflects this.
One thing I really love about it is the tiny size - it hides up behind my rear vision mirror and is almost invisible from inside unless you know where to look. Naturally, because of its small ...Read more
size, it does not have a screen - you have to remove the SD card to view the footage. This is a price I was prepared to pay for discreetness (although I believe the newer versions have WiFi to overcome this). As others have mentioned, I sometimes get the 'Format SD Card' warning for what seems like no reason - if it happens, I unplug the power for that trip. On the next trip I will plug the power back in and the problem has generally gone away. This dash cam is not all things to all people, but it certainly ticks boxes for a basic, front facing, excellent quality dash cam. If all you need is excellent quality video without all of the bells and whistles, at a good price, I would highly recommend it.1 comment
BlackVue Australia T.BlackVue
Hi Andrew,
Thanks for taking the time to leave your review, we're really glad to hear how happy you are. I will point out that he "Check SD Card" message normally means it has detected a bad sector on... Read more
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BeachmanSouth East Queensland, QLD
- 9 reviews
- 10 likes
Avoid this unit.
The dash cam worked very well for a while then stopped working without any warning. Changing the SD card, rebooting, downloading and installing firmware are all complicated and time consuming. Theres a constant “invalid settings” warning. I’ll be looking to get my money back and get a more reliable dash cam.
1 comment
BlackVue Australia T.BlackVue
Hi Beachman, sorry to hear your camera has stopped working. Have you been able to contact the BlackVue Australia support team to see if we can help?
We can facilitate with the correct firmware install... Read more
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Vincent23Sydney, NSW
- 10 reviews
- 8 likes
- Dual Camera DR650S-2CH
- Verified purchase
Expensive Popular Camera and Pretty Reliable
I bought this about 12 months ago when I picked up my new car got it installed a week later after picking up the car, the camera was all setup and functioning a few months later upgraded the SD card to the black box 128gb card. All working for about 8 months then the battery seem to be an issue because it was not holding the settings would of have to reset the camera once a month due to time and date was incorrect. I went back to the dealer to get it assessed been advised it just needed a firmware update. The camera was up to date prior, didn’t...Read more
believe it and got in contact with Auto black box and they had for it replaced with a new one. I would of given it a lower rating but auto blackbox restored my faith in reliability of blackvue brand. I was at first upset as I bought the latest dash cam and a month later the newer edition came out and couldn’t return it.4 comments
BlackVue Australia T.BlackVue
Hi Vincent, thank you for taking the time to review your camera and overall experience with our company. I'm sorry to hear you initially had issues however it's great to know our team was able to reso... Read more
lve your issue and restore your faith in our brand and our company. As for the new models, believe it not we only received about a weeks notice that it was being released as well, we were equally surprised. Thanks again and please do not hesitate to get in contact if you have any questions. Regards, Tom. Auto BlackBox Pty Ltd.Just wanted to touch base the camera is now have been replaced 4 times already and the guys say it was being returned as a good gesture of will as they said i only get 1 year warranty. but i thought t... Read more
he consumer law gives me 2 years. i still occasionally get the check SD card error and when i unplug the cam and plug it back in 10-15 mins it works again!! i really wish i can retract my post and change this to a 1 star as what service is this and i clearly thing the model i got is a dud!!!BlackVue Australia T.BlackVue
Hi Vincent, sorry to hear of the issues you have been having, but I have reviewed the emails between yourself and our support team, and to be fair the service you are receiving is far from being descr... Read more
ibed as a dud. If you are having further issues, then please get in touch with us so we can resolve them for you. As for the consumer 2 year warranty you mentioned, this is not the case, but we are still happy to offer any support, no matter the issue or time frame. Furthermore, if your retailer is not willing to offer you support, then please let us know so we can address this with them directly, we always encourage our retailers to offer the best after sales support to our customers. Regards, Tom. Auto BlackBox Pty Ltd.Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Cyberstalker asked
Recently purchased a car with this camera,I removed the Blackvue sd card and the camera hasn't recorded anything since 2018!
The front white light is on and the blue and red lights are also on,when I try and press the button to turn the Wifi on/off nothing happens as well.
So in other words the power is on but there's no one home,help please?!
1 answer
BlackVue Australia T.BlackVue
Hi Cyberstalker,
Thanks for reaching out to us.
If the system is showing lights but they are solid then it does confirm power is coming in but the camera is freezing on startup.
This could be caused by the cameras SD Card or the camera itself.
We would advise powering the camera with no SD Card inserted to try and isolate which component is the cause of the issue.
If the camera boots and says "No SD Card" then it would indicate that the SD Card was the cause and we would advise getting a new SD card.
If the same issue persists then it would indicate that the camera is the cause.
If it is the camera please let us know so that we can assist further to resolve the issue.
If assistance is required with performing these steps please reach out to us on the number below.
Best regards,
Chaim
BlackVue Australia
08 6267 5167
Harman A.asked
Hi team I got dr650 ms and dr 950s 4K camera what is biggest sd card I can use is it compatible for 256 gb for longer storage ?? please Advice
1 answer
BlackVue Australia T.BlackVue
Hi Harman,
The DR650 is only rated to a 128GB SD card, while the DR900S can handle up to a 256GB SD card.
Best regards,
Chaim
BlackVue Australia
08 6267 5167
Harman A.asked
I can’t find the password for my 650 series BlackVue please Advice
2 answers
BlackVue Australia T.BlackVue
Hi Harman,
The default password for the DR650S is 'blackvue' if this shows up as incorrect you will need to reset the units password via a computer using the BlackVue Viewer.
Best regards,
Chaim
BlackVue Australia
08 6267 5167
Thanks for your help team
Details
The DR650S offers a number of features that overlap with the similarly high rated BlackVue DR705S, which sits in a price tier above it. These include:
- Compatibility with a 128GB memory card. which can record about 40 hours of footage, according to BlackVue)
- Impact detection mode, known as ‘Event Recording’
- Parking Mode, which uses impact and motion detection to record footage if something, or someone, collides with your car
- Voice recording is also turned on by default. This feature records audio as well – for example, if someone keys your car, it will record the sound of it happening as evidence
- A built-in GPS and WiFi allow your dash cam to add details about geolocation and speed to your videos, and allows you to connect to your smart device for playback.
The DR650S differs from the DR750S in only a few minor ways. It lacks the advanced Sports Mode and Extreme Modes offered, which record 60 frames per second. The highest number of fps you’ll get with the DR650S is 30 fps using the Full HD (1920x1080) resolution. A higher frame rate allows for a crisper image, and reduces motion blur.
This model also features a slightly smaller viewing angle – 129 degrees, compared to 139 degrees with the DR750S.
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| Category | Dash Cams | Dash Cams | Dash Cams | Dash Cams | |
| Price (RRP) | A$549.00 | A$399.00 | |||
| Viewing Angle | 129° | 129° | |||
| Camera Resolution | 1080p (Full HD) | 1080p (Full HD) | |||
| Megapixels | 2.1 MP | 2.1 MP | |||
| Channels | 2 | 1 | |||
| Features | Automatic Incident Detection (G-sensor), GPS, Microphone/Audio Recording, Motion Detection, No Screen (Camera Only), Smartphone App and Wi-Fi | Automatic Incident Detection (G-sensor), GPS, Microphone/Audio Recording, Motion Detection, No Screen (Camera Only) and Wi-Fi | |||
| Memory Type | MicroSD card | MicroSD card | |||
| Weight | 124 g | 96 g | |||
| Dimensions | Front: 36 x 118.5, Rear: 25 x 67.4 mm | ||||
| Manufacturer Warranty | 2 year(s) | 2 year(s) | |||
| Replaced by | BlackVue Dual Camera DR650S-2CH | ||||
| Manual | Download manual | Download manual |
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BlackVue Australia T.BlackVue
Hi David,
Thanks for taking the time to leave a review, we're very disappointed to hear of the issues you have experienced with your dash camera.... Read more
From the issue you have described it does sound like the units microSD is causing the recording issues being experienced with the system. We would be more than happy to pass this onto management for intervention, he may be able to arrange a repair for the system free of charge and replace the microSD card. We do understand your frustration with the system and how it has now let you down twice in times of need. Please feel free to get in touch if you wish to accept our offer - we can be contacted on 08 6267 5167 or support@blackvue.com.au Best Regards, Chaim BlackVue Australia.