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What's the point in buying a top-end dashcam if when you need the footage, you find the power cord has disconnected so it wasn't even recording? Don't ever go on any bumpy roads or it will come out. It could even wiggle out just from normal use over time. It is a genuine BlackVue and I had it installed by a professional. I did everything right. Absolutely fuming with this useless camera. Spend over $800 on this dashcam and I'm going to have to use tape or Blu-Tack to keep the cords in and hope it works, hope it doesn't melt and hope it doesn't ...
Read morecause the dashcam to overheat. And don't even get me started with the lack of compatibility with phones that are even slightly not mainstream. Have a mid-range Motorolla smartphone? Forget it. None of the troubleshooting worked. Only when I got a Samsung did the app work.
Cameras are great!!! but the Aux cable is way too short. Can't use my rear camera due to the cable being about 1.5m short for my sedan. Please see picture for evidence.
Purchased in January 2022 at JB Hi-Fi Online Store for $899.
Hi Matt,
Hope the new 6M Cable we have sent has resolved the issue with setting up your system....
Read moreIf you have any other issues please do not hesitate to contact us. Best regards, Chaim BlackVue Australia 08 6267 5167
Big mistake to buy this dashcam. I bought DR-2CH from autobarn installed with them , after 3 months both dashcam blown up sent them to blackvue for repairs 3 moths waiting for results still nothing. There are more options available with this price to buy and much better support.
Purchased at Autobarn Physical Stores.
Hi Ash,
Thanks for taking the time to write up a review on your experience with the BlackVue system....
Read moreWe are sorry to hear of the lengthy times to get your claim resolved and we will review our internal procedures to make sure these delays do not occur for other customers. The warranty team has advised me that a replacement system was shipped yesterday, this is heading to the store that lodged the claim on your behalf. Hopefully going forward you will have a better experience with the BlackVue systems. You can reach out to me directly on support@autoblackbox.com.au or by calling our office on 08 6267 5167 if assistance is required in the future. Best regards, Chaim BlackVue Australia
- 18 reviews
- 12 likes
I have used Blackvue for many years and always have updated to the latest model. The cameras are not cheap especially in that I get my local AutoBarn to install it, about $1000.00 for each upgrade. For the first time I have an issue, I have posted about it, Blackvue 5G Wi-Fi broadcast on channel 157 and my new phone like quite a few others can't receive that channel. There are heaps of posts on the web about it, however, I didn't think of checking before I bought my new phone as there had never been a issue. So I ask Blackvue Australia for ...
Read moresupport and they tell me to contact Korea, I do that and they don't respond! I get back to Blackvue Australia and they give me the email for the Support Manager. Send off another email and once again zero response. If this is the way Blackvue are going to treat me by just ignoring the issue then they have a major PR problem! I even asked if I upgraded to the 900X and spent another $1000 could I access 5G wi-Fi on my new phone, no reply? Seems after all these years I will flog my remaining three blackvue dashcams on ebay and buy the latest Thinkware, I'm told their support is acceptable.Hi Oldsalt,
Thanks for taking the time to write up a review for the DR900S-2CH....
Read moreIt is disappointing to hear that the manufacturer has not replied to any of the emails you have sent through about this issue. We will be forwarding this feedback onto management to take this further with the manufacturer, as we find it unacceptable for a customers query to be ignored. WiFi channel 157 is a commonly used channel in Australia, US and China, however it is prohibited in most parts of Europe and Japan. As the DR900X and DR900S use the same WiFi module then they would still be broadcasting its signal on channel 157. Looking around I can see there are a few Android phones that have some WiFi channels blocked based on the SIM's mobile country code. Below are some steps I have found from others to make all channels visible. 1. Remove the SIM card from the phone. 2. Turn on Airplane mode and restart the phone. 3. After restart check WiFi to see if the units WiFi is now visible. While we respect your decision to move and try a different brand it does sadden us that you will be moving away from the BlackVue family. We will reflect on the feedback provided and tighten our inner operations to provide a better experience for future customer queries. Thank you. Best regards, Chaim BlackVue Australia 08 6267 5167
Thanks for the reply.
Do I need to remove the sim card etc as you suggest every time I want to download video to my phone using 5g? Or, does that fix the issue?
Hi Oldsalt,
Unfortunately we are not certain of the outcome when trying this fix....
Read moreThe issue with the phone not seeing the BlackVue 5Ghz network is something BlackVue Australia has not encountered before and when searching the internet we can only see European customers encountering this issue. We believe this is the case because channel 157 is prohibited in most of Europe. When looking into Android phones further we did find that some do have Mobile Country Codes. They get the location from the SIM which will limit what WiFi channels the device can see. We suspect that reinserting the SIM will block that channel from being visible so you would have to remove the SIM card every time you want to view the 5Ghz wi-fi on your phone. Best regards, Chaim BlackVue Australia 08 6267 5167
Find out how Blackvue DR900S compares to other Dash Cams
Know better, choose better.
- 3 reviews
- 2 likes
Shows incorrect time zone even after selecting automatic time zone option.. only realised when gone to view a footage due to incident and its showed previous day time and date ..
Had the same issue with my old blackvue 600gw few years ago.
Will contact blackvue to resolve this issue .
Apart from this camera works perfectly
Purchased in November 2018 at Autobarn for $800.
Hi Sc,
Thanks for taking the time to leave a review showcasing your experience with your BlackVue system....
Read moreBy default the BlackVue cameras will come with the GMT time zone of -11, which in Australia would be 19-21 hours behind the time for your state. If the GMT time zone was adjusted for your state and the time is still out then it does sound like a potential issue with the units internal RTC (real time clock) battery. If this is the case please advise and we can assist in getting this resolved with your system. If you have any questions please let us know. Best regards, Chaim BlackVue Australia 08 6267 5167
Hi chaim, I adjusted the clock to +10 GMT and it shows the right time and stays the same .
If I go to change any other setting in the camera functionality, the camera time gets affected even though I don’t change this setting....
Read more Also the daylight saving doesn’t get updated automatically for Melbourne time zone .. Not sure if it’s normal for time zone to get affected every time I go to setting menu to change anything ? With my old 650 gw I had the Similar issue and your service centre fixed it and it’s working fine since then, as I still use that camera in other car ..Hi Sc,
Can you advise what which settings are causing the units time to shift?...
Read moreCan you also advise by how much time they are shifting? Based off what is described it definitely sounds like something is going wrong and we will need to get this looked into and resolved. If you can please email us your delivery and contact details we can then arrange for a return label to be made and sent through. support@blackvue.com.au This label will cover the freight cost of sending back the system. Our team here will then be able to look into the system and have the issue resolved. If you have any questions please let us know. Best regards, Chaim BlackVue Australia 08 6267 5167
- 5 reviews
- 4 likes
Some 22 months after I purchased DR900S-1CH camera with 128GB the SD card failed. I contacted customer service I was told the accessory warranty is only for 12 months. I was further told: BlackVue 128GB SD card for $159 this comes with a 1 year warranty; Samsung Pro Endurance 128GB SD card for $79 this comes with a 5 year warranty.
I said that I would not have purchased the BlackVue SD card at the premium price had I known about the Samsung Pro Endurance and asked for the decision to be reviewed. They promptly agreed send me a replacement Samsung card. I call that good customer service.
- 34 reviews
- 22 likes
From a pure objective point of being a dash cam, this does exactly what I want. However, the software leaves a bit to be desired. There’s no easy way to transfer data to your phone short of a SD card adapter. Copy times over wifi are atrocious so you have to leave the car on and your phone nearby plugged in waiting for the download to complete. There’s no option for transfers over the Internet.
Purchased in July 2019 for $800.
Hi James,
Thanks for taking the time to leave this review and provide this valuable feedback....
Read moreI will make sure that the feedback gets forwarded onto the manufacturer so different alternatives can be looked into to provide a better user experience. The camera can save files via the cloud platform, however this does require the camera to be powered and connected to an internet access point. If you have any questions about the system or require assistance with anything feel free to reach out to us on support@blackvue.com.au or 08 6267 5167 for local support. Best regards, Chaim BlackVue Australia 08 6267 5167
Yeah, not looking to save in the cloud. Just locally.
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- 13 reviews
- 7 likes
My DR900S 2CH stop working after 2years and 3months, I emailed Blackvue Australia and they agreed to fix the dashcam for free still......
This made me so confident with Blackvue, I brought the DR900X 2CH for my son....
Great service to existing customers.....
Purchased in August 2018 at Autobarn Physical Stores for $719.
Hi Graham,
Thanks for taking the time to leave a review about your experience with your BlackVue Dash camera....
Read moreWe are glad to hear that the support team has been able to assist with getting the issues experienced looked into. If there is any questions or if further assistance is required please let us know. Best regards, Chaim BlackVue Australia 08 6267 5167
- 4 reviews
- 9 likes
- DR900S-2CH (2 Channels)
- Verified
14 Months and Stopped Working! But wow! who cares with that customer service
14 Months ago I purchased a DR900S-2ch and a B-124 Battery ($1,300.00). It has been fitted to my vehicle for these 14 months. After nearly having an accident this morning and trying to download the footage, I found my Camera to be not Powering ON.. I work at a multi franchise Car Dealership where we sell this product at point of sale and to retail customers when possible.. Therefore it was easy for me to be able to locate the issue, the power supply was tested and found to be present all the way to the Camera power input, with this in mind it m...
Read moreust be an issue with the camera. I have just contacted Blackvue via their website and hope they see this as an unreasonable failure and replace the camera. I will update when I get a reply.. I must say though, this is a FANTASTIC bit of equipment and would recommend this to anyone.. Lets see how the 'After Care' is.. EDIT: Ok, so I called Autobarn today (where i purchased the camera from) as I was going to buy a new camera, they were so helpful the last time I thought I would give them the business. After having a discussion with an extremely helpful guy at the Cockburn Shop, he pointed me in the direction of the Blackvue supplier in Perth, he even called them for me! After confirming some information with them, he gave me their number and I called them directly. I spoke to yet another helpful guy that informed me this camera actually had a 2 year warranty, this being different to what i had been told by Blackvue via email (this may have been Blackvue Korea, to which i've been informed). So, my thoughts; So far the customer service received from Autobarn, Cockburn, WA, no less than fantastic, thanks guys. Customer service from the Blackvue team, fantastic, great service, immediate response, polite, helpful, what more could I ask!!..Purchased in April 2019 at Autobarn Physical Stores for $1,200.
Hi Attempt2,
Thanks for taking the time to leave this review and provide your feedback with the BlackVue products....
Read moreIt is unfortunate to hear that the system has failed especially as a potential accident could of occurred. The system itself does come with a two year Australia warranty so we can definitely get this system covered and have this issue resolved. We would advise following our warranty and returns procedure on the link below. https://www.blackvue.com.au/support/warranty-return/ As you are located in Perth you are also more than welcome to come down to our office and drop the system off in person. If you do have any concerns or queries about the process please feel free to reach out to us on support@blackvue.com.au or by calling our team on 08 6267 5167. Best regards, Chaim BlackVue Australia 08 6267 5167Find out how Blackvue DR900S compares to other Dash Cams
Know better, choose better.
- 5 reviews
- 1 like
Have had eBay generic cheapies, to reasonable quality cameras. However they all suffered from battery expansion and reduced video quality within one year. The DR990s has been faultless For over a year. No batteries to worry about (super capacitors). I got it with the power magic pro so it can record in park mode. No issues with connecting to its wifi to download videos. I use quality cards like the Lexar professional series. The only problem I had and lots have had as well, was the 3M double sided tapes that came with it was not up to the autumn sun, let alone the summer sun. I went to Bunnings and got the Moroday brand one. It hasn't come off since.
Purchased in March 2019 at Autobarn Online Store for $562.
Hi Vladimir,
Thanks for taking the time to leave a review and provide valuable feedback....
Read moreIf you ever need any help or assistance please do not hesitate to get in touch with us. Best regards, Chaim BlackVue Australia 08 6267 5167
Picture quality (crystal clear number plates) is the best I have seen. Best product in the market. I had a small issue with the memory card and they were quick to replace the card for me. Great to see they have a solid support team behind them. The Power Magic Box also works well and the camera stays on most of the time in park mode
Purchased in January 2019.
Hi Tom,
Thanks for taking the time to leave a review, glad to hear that our support team where able to assist with the SD card hiccup you encountered.
As always please feel free to get in touch if yo...
- 7 reviews
- 5 likes
My wife and I both have S550 mustangs, a friend of mine has the S900 2 channel and recommend I consider them, I looked into it. I was interested in the quality, ability, how user friendly it was and ease to fit, it ticked every box, ease to fit could not have been easier, honestly and it looks like a factory fit, even cane with a clip tool. I bought them on eBay with the park mode box so we have peace of mind when we park up and leave the vehicle, video quality is excellent, sound on or off and the app support is simple to use.
I highly recommend this product, shop around and self install and its awesome value for money, YouTube to see how to DIY
Purchased in March 2019 for $750.
Hi Steve,
Thanks for taking the time to leave a review, it's great to hear you were so satisfied with the product you decided to purchase another!!!! :)
As always please feel free to get in touch if you have questions about the product....
Find out how Blackvue DR900S compares to other Dash Cams
Know better, choose better.
The internet connection to my mobile through the device is easy to set up.
Quality of the footage downloaded is tops.
All in all, worth the cost to provide the peace of mind.
An early connection problem to my vehicles power supply causing frequent camera shut downs was easily diagnosed and corrected.
Great back up service.
Purchased in April 2019 for $1,350.
Hi Russell,
Thanks for your review.
Part of purchasing a premium BlackVue camera is the premium back up service. We're glad to hear all is now working as designed and you're enjoying the security provided by the product....
Review collected in partnership with BlackVue
The highest 4K HD resolution front cam with full 1080 HD rear cam with brilliant audio, easy to use wifi and installation. Has saved me heaps of times with checking GPS speed and minor incidents
Purchased in April 2019 at Dash Cams Australia.
Hi Dan,
Thanks for taking the time to leave a review.
The GPS is a popular feature in the BlackVue cameras and is accurate to 99.5% over 20Km/h....
Review collected in partnership with BlackVue
The Blackvue DR900S 2CH dashcam product performs as advertised! I had it installed with their proprietary hard wiring kit by the fantastic staff at Strathfield Liverpool NSW. From the excellent 4k resolution of the front camera to the ease of use with the accompanying phone app, this is one of the most satisfying and value for money purchases I have made in regards to electronic products. Only thing I wished I could have done was discovered this product earlier last year before I got involved in a traffic accident where afterwards the person in...
Read morevolved changed her story which then caused my car insurer to advise me that they were unable to determine who was at fault! This product would have clarified that situation crystal clear! Never again! Thank you Blackvue!Purchased in October 2019 at Strathfield Car Radios Physical store for $789.
Hi Taggart,
Thanks for taking the time to leave a review. Great to hear you've invested in a premium dashcam to provide critical evidence in the case of an incident. The staff at Strathfield Car Radio...
Review collected in partnership with BlackVue
Questions & Answers
Hi. I have a Dr900s 2ch. I was looking at the recorded files and noticed it only has every 2nd day on file and nothing for the days in-between. What causes that? I have looked at my settings and can not see why it is doing this. Calender selection highlights recordings as only available
every 2nd day and nothing to select on the other days.
What size and brand of card do you have? Do you have it set up for parking mode? It is highly recommended you get the Samsung endurance pro 128GB or the Lexar professional 128GB micro SD cards. Format...
Read more the card in the camera in open space so it can lock onto GPS satellites as that is how it sets time and date. Please note that the 2 channel will chew up storage very quickly (4K plus FHD). Blackvue website has a chart that shows how many hours of recording for specific card sizes. BTW, what types of recordings are the ones you see? In the app, there are labeled as E for event etc.
Hi Vladimir,
The card is a Blackvue 32gb. I think your suggestion to go a bigger card is the way to go. Thanks
I recently purchased the DR900S-2CH and having trouble with making my phone the hotspot. I can connect my home wi-fi so when parked in the driveway it is fine but when I try to make my phone the hotspot I can select the Blackvue wi-fi on the phone and my select hotspot on my phone but when i go into the app it doesn't let me select the phone. What am I doing wrong?
https://helpcenter.blackvue.com/hc/en-us/articles/115000324751-How-to-connect-dashcam-to-your-smartphone-s-Wi-Fi-hotspot-?mobile_site=true
I have a Blackvue DR900S 2CH that was installed about 15 months now. Things had been OK and smooth until about 2 months ago, when I then could not view the files anymore. Since then, the symptoms are like this:
* It does record but seems like long delay for recording the very current time, ie when checking , see the clips taken until 2 or 3 minutes before current time.. looks like it take a while to update the recording,
which was a weird behaviour compared with how it worked before.
* When switching to Blackvue wifi to view the clips on my iPhone, only the very last clip can run and display, all the previous clips cannot, it displays the err msg: 'the camera is in use and/or cannot start this function'' .
I tried many times... updating the firmware - not working; then remove the Blackvue apps in my iPhone and then re-installed the Blackvue app - not working. Press and hold button on device to restart it - not working.. So, trying and trying this way and that way, but not working back yet.
What should I do now? Is there any Blackvue centres where I can bring my dash camera to, for some check/fix?
Thank you very much.
David
Get an answer from our members and BlackVue representatives
Details
If you’ve watched content on a 4K TV, you’ll know the stunning clarity that this innovative resolution can offer. Since the purpose of a dash cam is to record the finer details of road incidents, you can imagine that a dash camera equipped with a 4K front camera can offer peace of mind that footage won’t turn out blurry or pixelated.
Adding more points onto the ‘peace of mind’ angle, you can also zoom in on important details such as license plate numbers, and the DR900S is designed with Event File Overwrite Protection. This means that up to 50 video files of incidents can be saved – preventing the loop-recording feature from overriding important footage.
Video compression technology grants the same amount of recording time to this 4K dash cam as you’d get with a standard HD dash cam. Thankfully, this means you won’t run out of storage space on your SD card extra quickly.
BlackVue claims that combined with its fast shutter speed and 162-degree wide angle view, the DR900S is able to capture a wider range of accurate footage (this angle is more far reaching than the 129 degrees offered by the DR650S and 139 degrees of the DR750S).
With Native Parking Mode, the DR900S goes one step further than the regular Parking Mode offered by the DR650s and the DR750S. You won’t need to buy a separate external battery pack (called a Power Magic Battery Pack) or separate hardwiring kit (Power Magic Pro) – as a hardwiring kit is already included. In practical terms, this means that the dash cam will automatically switch to Parking Mode whenever you turn your car off, earning the DR900S extra points for convenience.
 |  | |
|---|---|---|
| Category | Dash Cams | Dash Cams |
| Price (RRP) | $799.00 | $599.00 |
| Viewing Angle | 162° | 162° |
| Camera Resolution | 2160p (4K Ultra HD) | 2160p (4K Ultra HD) |
| Megapixels | 8 MP | 8 MP |
| Channels | 2 | 1 |
| Features | Automatic Incident Detection (G-sensor), GPS, Microphone/Audio Recording, Motion Detection, No Screen (Camera Only), Smartphone App and Wi-Fi | Automatic Incident Detection (G-sensor), GPS, Microphone/Audio Recording, Motion Detection, No Screen (Camera Only), Smartphone App and Wi-Fi |
| Memory Type | MicroSD card | MicroSD card |
| Weight | 116 g | 88 g |
| Dimensions | Front: 36 x 118.5, Rear: 25 x 67.4 mm | 36 x 118.5 mm |
| Manufacturer Warranty | 2 year(s) | 2 year(s) |
- GTIN12: 889186002936
Extra Information
Blackvue DR900S is a ProductReview.com.au Awards Winner for 2020
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Hi Alanna,
We would like to thank you for your time and writing a review based on your experience with the BlackVue system....
Read moreThough we are disappointed to hear that the system is having difficulties staying powered. From the issue described it does sound like there could be a defect with the DC in port on the camera itself which will need to be rectified and we would be more than happy to have this issue covered under warranty. Unfortunately on the Android market there are a lot of different models that do have varying specs and operations which can cause annoying hiccups when using the BlackVue app. When we do receive feedback like we always make sure it is forwarded to the manufacturer so that these models can be looked into and the app can be developed to be more compatible with these models. If you could please let us know what model Motorolla you had we can forward this feedback on and we will get the manufacturer to look into this. If you are able to reach out to us directly on support@blackvue.com.au or by calling our office on 08 6267 5167 we can get this process started. Best regards, Chaim BlackVue Australia