Reviewer Photos & Videos
- Integra VSS55
A cooling unit that heats the house.
This unit is so bad it that on days over about 28c it actually heats the house instead of cooling. Went to VCAT and was awarded a refund but don’t know if I’ll ever see my money. It was recommended and installed by [Name Removed] of Just Quality Air Heating & Cooling in Ringwood. Having trouble trying to locate [Name Removed].
Purchased in October 2020.
- Integra VSM65
I had a Bonaire VSM65 installed in late 2015.
The installer's quote stated it would be under warranty for 6 years. Literally a few weeks past 5 years the unit started to develop an electrical problem. The motor would cut out when run on any speed other than maximum.
I contacted Climate Tech. Their service manager was rude and told me it was only covered for 5 years. He said the problem must have happened because I hadn't maintained it which would have put the motor under more load (in actual fact it's been kept VERY clean). So I agreed to pa...y $300 to have a 'verification service'. The service guy was very polite, but he showed me that the unit was fitted with the wrong (undersized) capacitor, which had failed. My unit had a 950W Fasco motor fitted. Fasco's data sheet for this motor, and Climate Tech (spare parts division), and other AC suppliers ALL state that this motor (and even the 750W motor which is standard for this unit) require a 25uF capacitor. Mine was only fitted with a 15uF capacitor. The service tech told me that fitting an undersized capacitor would shorten the life of both the capacitor and the motor. I work with electricians and they confirm this. So my Bonaire developed a fault a few weeks past warranty, due to the manufacturers fitting an undersized capacitor, and it's my fault.
Purchased in November 2015 for $4,000.00.
The noise is so loud. We had a VSL75 installed only two weeks ago the company who installed it have been prompt in coming out but still the noise continues. My son was listening to it outside, he said it sounds like a bearing noise.
Wouldn’t recommend this product because of the noise. Perth Western Australia
Purchased in January 2021.
Bonaire evaporative cooling what a nightmare
I do not recommend this at all
If I could give this no stars I would. Newly installed evaporative cooler hasn't worked since day 1 it Will only only cool house by a maximum of 4 degrees on max , lower settings are useless .Makes an extremely loud noise that can be heard throughout the house, vibration can be felt through the walls and roof also. No-one can figure out what was wrong with it and the installer claims it was all put in correctly. Climate technologies service is absolutely horrible, they sent out a technician that just played with...
- Integra VSM65
would not use this unit again
Can put up with it being a bit noisy, but have to ramp speed up to almost full to get any flow.
Older unit we had, almost 30 years old, worked much better.
Purchased in November 2019 for $4,400.00.
Worst System we have had. as soon as it rains the A/C blows the power. for 8 years
Air Conditioning Headquaters, previously Advanced Hotwater & Air installed the Bonaire Integra VSL75
and IMMEDIATELY took no responsibility for any problems. Since then there was a new motor installed and now the same problem still arises as soon as it rains. The electrician has stated that it is a fault with the air conditioner and the contractors have not been able to repair it.
Purchased in October 2012 for $3,200.00.
Rubbish; constantly replacing parts
We have a Bonaire Integra VSL75 version 1; each season we have to replace something on it; water pump, fan motor, solenoid valve, dump valve... really not good enough. However, when it’s working it does a really good job in cooling our large house (240m2 of living). Would not recommend...
Bonaire is such a waste of time and money
Bonaire Evap coolers are such a waste of money and time. I got new unit installed in my brand new house last year 2018. after only one year it stopped throwing cool air. I called up customer care and they booked me in after 14days said its a busy time of the year. after two weeks technician came to my property went up on roof and said Valve is faulty and he needs to get this from Headoffice and will then come and replace it. Turn around time he mentioned was 3 days. I called him up after three days he mentioned we are awaiting on the part from ...our supplier another 4 days. since then I have been chasing this company to come and fix my damn unit and every time I call them they just say we still havent received the part from our supplier. Not to mention waiting time on calls are always 30-40mins. Its xmas for you if they answer your call in less than 25mins. They dont know how to run a business or may be their suppliers are not good or I must say reliable I dont know what the problem is. All I know my evap cooler is still not fixed its been about 5 weeks and I am still chasing them and honestly I have no hopes that they will ever come and fix my unit at all. I should have chose something else over this stupid unit. How in the world you are waiting on the valve to get delivered to you for more than 4 weeks. Either Suppliers are dodgy or this company doesnt care about their customers. Either ways its not worth it to put money on these dodgy evap coolers. Please don't waste your money on this brand or products. I would never even refer Bonaire to my worst enemy.
Rang climate tech 2 yrs ago.they sent rude irish guy out charged 1,200 after stating less.Replaced pads 2wks later it stopped,rang and he came again syated it wld b another $500 for new ..... states he stuck it open with tape when l said l wldnt pay anymore.now no cooling and it barely works.load of rubbish and climate tech is a ripoff.
Don't waste your money. These units are rubbish!
The unit installed was noisy and did not deliver any cool air.
Bonaire customer service was non-existent.
Even after we managed to get their service technician to come out. The unit was quieter for about 15 minutes but still delivered only extra humidity but no cool air.
In the end we had it replaced with another brand at our own cost and now we are cool in summer.
Bonaire is a complete waste of money.
Great air conditioner
Good cooling and quiet. Half our house is evaporative and the other refridg as we like to leave doors open in the living areas. This works well in Perth weather ( fairly dry) but doubt it would be good in a humid areaGood after service with on line booking and technicians that turned up on time. Solenoid changed today under warranty.
Great cooling, only ever run it on half as it seems to cool the house perfect at this setting, very efficient and reasonably quiet. Installation was a breeze love the control panel has many options including sleep timer also can run just fans for not so hot days. Does clean from the controller too. Doesn't use much water either. Would recommend
Noisy waste of a lot of money
Very noisy unit, can be heard throughout the house even on low. Fire screens that cost $300 are hard against the cooling mesh, doesn't seem like a good idea to me. Unit broke in the first 2 days of operation and we waited for a week till someone came to fix it, faulty part. It does have the pad wetting function which I like but the remote is hard to use and the program settings are rubbish and don't seem to work. Save yourself the hassle and buy a Breezair.
Very poor service after caused ceiling to collapse
Unit is 4 years old only used a few hours on hot days to cool down house. When we had three days of over 40 in early Feb 17 we kept it on low over night and woke up to a collapsed ceiling at 5am. Customer service does not exist. Not one tech that they have sent can say why it has happened and not one will provide assurance that it will not happen again. Insurance cant fix the damage until Bonaire provide this assurance. We are going in circles. Today a new tech could not get air con to start and say it needs new solenoid. Four previous t...ech guys said the unit was in excellent condition. They want to put a "safety" tray under it but wont accept that it is faulty - all of this is at my cost and unless I call them they do not get back to me. they offer a five year warranty but tell me not for me as it came in the year after ours was installed - ACCC complaint has been lodged. So disappointed and would advise to steer clear off all Bonaire products and climate technologies as very poor service.
Largest unit for a house, Nothing but JUNK.
Supposedly made in Salisbury Adelaide SA. Had it on the roof just out of warranty the first time it broke down. Replaced the pump $250. Following second summer replaced the pump again and the motor due to bearing failure $550. Serviceman said you are lucky to get 2 seasons out of it but parts are cheaper. No water input, Solenoid water valve sticks 2 times now. Had to climb up the roof and disconnect water line connection to release sticky solenoid. Old style straw evaporative still on roof for 20 years and still going. Opposition agent says Bo...naire are rubbish and will replace the whole top unit with quality gear for $4000. Installers left their rubbish off cuts on the roof, didn't install the draft flap, ducting over the top of the roof man hole restricting access, electrical plastic cover in roof over the 240v live junction box left off, so they threw a pink batt from the roof insulation over it, fine spray of water was going over the insulation and onto the 240v junction box. Called out Bonaire to look, they came and nothing said. All this even after I told installers I was a government Inspector and would check their work. Only one man came back to fix things reluctantly telling me they had done nothing wrong. Place of purchase was shown proof of the faults in pictures and said it was out of character for them to do this. ABSOLUTE CRAP !
Questions & Answers
I have a bonaire integra vsm65 and when I start the unit up it does not stop filling up water. I have replaced a new solinoids or inlet valve and water level. It still does not stop filling up water .
when my integra dumps water the solenoid valve does not turn off and the dump valve wont turn back off. i have change the dump valve and solenoid valve and still doesn't work.
Get an answer from our members
|Category||Ducted Air Conditioners||Ducted Air Conditioners||Ducted Air Conditioners||Ducted Air Conditioners|
|Features||Evaporative Cooler, Remote Control and Wi-Fi Smart Control||Evaporative Cooler, On/Off Timer, Remote Control and Wi-Fi Smart Control|
|Outdoor Unit Dimensions||1047 x 1192 x 1192 mm||683 x 1192 x 683 mm|
|Manufacturer Warranty||5 year(s)||5 year(s)||5 year(s)||5 year(s)|
|Release date||Dec 2010||Dec 2010||Dec 2010||Dec 2010|
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