Bonaire Integra

I have a water air-conditioning buy new in march 2026 this year and install buy one of there installers 2 weeks latter I noticed my roof ceiling was wet rang the in staller he said he couldn't fix it then another in look at it he said the side pad sprayer was faulty so 3 months latter no parts the problem was from manufacturing faulty from new.. i… Read more

contact the supplier 3 times still waiting on parts i said to them you are selling air-conditioning and carry no parts its seems thay dont really care Bonaire evaporative are no good and dont carry parts In 2 weeks iam going asked them to replace it if not iam going to take then to court proceedings it a shame thay run a business like this

Don't spend money on this product – I had Bonaire installed on 6 January 2000. This was a replacement of a Brivis, which I had close to 20 years. Firstly I noticed that the Bonaire wasn't as effective as my Brivis was previously. Didn't cool as well, left the air moist, the fan speed was lacking range, water was dumped much more often. The pump needed changing after the first… Read more

season, which is probably not much more than 2 month of use. Now, dead again, in the middle of summer leaving us without cooling. I am on my way to purchase a new cooler, but I would never consider a Bonaire again, nor should anyone else if you want your home cooled and a cooler that works.

Bigger let down then Joker 2 – Absolute peice of sh!t, nothing but disappointment. Rebuilt motor 3 times, 2x 24v solenoids, now no power to solenoid. 2026 fan only running on high now and no water to pump, had to send control box away for repairs. Heap of junk... Show details

Good whole-house solution in dry summers – I’ve had this Bonaire in my house since 2006; when we first got it, summers were dry and warm and it worked brilliantly! Hardwired controller is simple to use but has advanced options if you need them; it’s all touch-based with no knobs or switches. Over the years we’ve had to replace solenoids, water pump and fan motor but all these things have… Read more

only broken down once during this unit’s lifetime; and not within the last 5-6 years or so.

Mechanically it still works great, but changing of the weather from dry, warm summers to humid, very hot summers in my area has diminished this unit’s effectiveness a bit; although it’s still brilliant on fan-only mode when the cool change comes in!

BEWARE of a lot of scam and rogue greedy repairman making the unit seem trash when it is not! – We have had this unit for 20 years. It has been great except once something small broke we needed a repairman to come and fix it. He fixed it and all seemed good..... However after this, right as every summer ended in around March of every year, the aircon seemed to always fail. We would leave it and get it repaired the summer after. What was… Read more

happening is every time we turn it on at the end of summer, it was working but extremely slowly. No matter how high we put the remote setting, the air was barely coming out as the fan was so slow. Going onto the roof to check, and everything seemed to be working correctly. The water was coming out, the fan was spinning (very slowly) so we had no idea what was wrong.

For years this problem kept happening. Summer ends, our system seems to go to this very slow mode and we'd have to get the repairman back to "Fix it". He would charge $250 each time as a minimum and even said at times that he needed to put a new motor in or new other things in (all were rubbish) so as to even charge us more.

After a while we got sick of this. This unit was the top of the range at the time of purchase and there is no way that on a yearly basis this problem kept happening.

I was convinced that there was some secret code being used via the remote. I asked others in the air con industry about this. They basically laughed at me about the notion of a secret code. To be fair, these guys specialised in refrigeration not evaporative units. I was convinced though. The last time we had the dodgy repairman come, I hid and noticed he was actually too lazy to even go on the roof and fixed it from the ground.... I played dumb and asked question. I got him to tell me that with my remote he could actually turn on the neighbors Bonaire system too!

Finally I had enough. That last time he fixed it at the start of the summer but now it "broke down" just 2 months later! I spent a good 6 hours in the sweltering heat of a day without aircon searching for a secret manual (not actually knowing it even existed). I had tried searching for several times before and never found anything but this time I found what I needed. There indeed was a hidden code. There are 2 hidden codes..... One changes the minimum fan speed setting, the other the maximum fan speed setting. When I saw the secret "Maximum fan speed setting" it had been set to 1 (when it should be set to 35). With this setting at 1, no matter how high you put the system on (including putting the system on boost), the aircon unit will basically be doing nothing.

As soon as I changed this hidden setting to 35, the cooler came on as fast and as good as new.

A few other things. I then verified that my remote is able to work far into my street even from inside my car. So what this dodgy guy was doing is driving past my house when he was in the area, changing this setting to make us think it wasn't working and then come and "Fix It" and make easy money. Remember he even admitted that with my remote, he could access my neighbors Bonaire unit. So all he needed was a remote and could do this as he pleased.

It is true that to change the setting you need to turn the unit on. However, the moment you turn the unit on, it first of all goes into "Pre-Cool" mode. There is a good 5 minutes of time it goes into Pre-Cool mode. For those that don't know what this mode is, what happens is water fills inside slowly and it then wets the pads around it. After the pads are wet enough, only then the aircon motor and fan turns on. So this means that when this is happening, the unit is very quiet and you wouldn't know it is on. So this 5 minutes of quiet time gives the dodgy repairman, ample time to change the maximum fan setting down to 1 and then quickly turn it off and leave.

So all those people that are saying that their unit is faulty and always breaks, perhaps you have a dodgy repairman doing something similar. As soon as I figured out this problem, we have had around 7 years of perfect use and it still is going strong today. Also even after I figured out the problem, for the next year or 2 on a regular basis the aircon would all of a sudden work at the very slow speed. When I check the hidden setting on my remote, sure enough the maximum fan setting was changed to 1 each time. No doubt he kept trying to make money from us again. After 2 more years of him mucking around with this, he realised we weren't getting him again and that fan setting has never been changed to 1 since!

This crook would have taken so much money from us over the years for this it is really disgusting! In the process he also made us think that the Bonaire unit was trash too (perhaps similar to a lot of others here too).

One last thing to show how dodgy the repairman was. This was my mothers air con and he convinced her that the unit needed "Bird protection" and would put something in it for that. He charged her $100 for that and of course never did a thing. I have been on the roof and first of all it doesn't need this and there is no birds protection done to it at all.

Great air conditioner – Good cooling and quiet. Half our house is evaporative and the other refridg as we like to leave doors open in the living areas. This works well in Perth weather ( fairly dry) but doubt it would be good in a humid areaGood after service with on line booking and technicians that turned up on time. Solenoid changed today under warranty.  Show details

Rubbish, don't buy one – Heap of rubbish. Brought Nov 2017. Have had 2 solenoids replaced. Jan 2023 motor replaced. Metric ball replaced Feb 2023. Dec 2023 aquamiser replaced. Now Feb 2024 motor has ceased in 40 degree heat. Had a braemer for 39 years with not 1 major issue.

Absolute rubbish – Climate Technologies (Bonaire) should be ashamed with manufacturing such a poor, inferior product. Every year since we had this installed in 2019 we have had the following issues: Water Pump replaced twice Relay and remote not communicating and providing error codes Circuit board replaced Motor bearing noisy, ceased up again. Waiting for second… Read more

motor to be replaced. On a two week wait list for a Bonaire agent/ repairer to come out. Bonaire products are not engineered to last. Their components are cheap and overpriced. When we required a replacement remote Navigator control they want to charge an exorbitant cost $1200.

The EVAP has been nothing but a disappointment, guaranteed to break when you need it the most. Currently we are on a two week wait list for it to be repaired while Perth cooks during a week long heat wave of 42c+.

When you do get in touch with Bonaire it is nothing but a labyrinth of trying to reach the correct department and voice commands., they keep you on hold for 40 minutes, then once you are transferred they respond with we cannot help you. We will re-direct your call. You have to resort with email communication and then they do not direct your query. I found this so frustrating and such a waste of my time over two days of calling them.

Im am surprised after reading these comment a class action has not been taken against Climate Technologies. My next step is directly my issues with the ACCC as this company should not be able to trade.

Rubbish feel ripped off – We paid over 4 k for this unit 5 years ago, we run it for approximately 3 months of the year during summer so 15 months working time plus for 15 minutes or so once a month for maintenance purposes. We have had at least 20 call outs in that time with issues with different parts, not dumping water, dumping too much water, control panel… Read more

malfunctioning, now a ceased fan motor in February so we are sweltering again due to this useless piece of plastic. It is a lemon and we should have been given another unit but of course the seller and the manufacturer say they can't do anything. Present bill will be $700 plus to fix, I think we should do a group court action if the comments here are anything to go by.

Absolute Rubbish – I absolutely loved my first Bonaire , it lasted nearly 20 years. I replaced it with another Bonaire in 2018 , every year since installation it’s needed a new water pump . I would never recommend Bonaire to anyone . Thankfully I’m covered by consumer protection law and they are responsible for footing the bill every single time . Show details

Too noisey – We had an old evaporate cooler lasted all most 18 years. Just installed new vsm65. It very noisy and needs to be in full fan flow to get proper cooling air to come through. Show details

This company is cheap and cheating peoples – I bought the home 8 month s before … I M the second owner .. my home was build 2 years before… typically it’s new Bonaire cooling system but suddenly it’s not working , I ask the customer service , they said it’s not cover with warranty because I am the second owner… how come the ownership will affect the product performance… they are really cheap companies… and bad with warranty and claims…. Waste of money Show details

A cooling unit that heats the house – This unit is so bad it that on days over about 28c it actually heats the house instead of cooling. Went to VCAT and was awarded a refund but don’t know if I’ll ever see my money. It was recommended and installed by [Name Removed] of Just Quality Air Heating & Cooling in Ringwood. Having trouble trying to locate [Name Removed]. Show details

Too noisy – The noise is so loud. We had a VSL75 installed only two weeks ago the company who installed it have been prompt in coming out but still the noise continues. My son was listening to it outside, he said it sounds like a bearing noise. Wouldn’t recommend this product because of the noise. Perth Western Australia  Show details

Bonaire evaporative cooling what a nightmare – I do not recommend this at all If I could give this no stars I would. Newly installed evaporative cooler hasn't worked since day 1 it Will only only cool house by a maximum of 4 degrees on max , lower settings‍ are useless .Makes an extremely loud noise that can be heard throughout the house, vibration can be felt through the walls and roof also.… Read more

No-one can figure out what was wrong with it and the installer claims it was all put in correctly. Climate technologies service is absolutely horrible, they sent out a technician that just played with the control pad and couldn't work out what the problem is, he would not go on the roof and look at the unit. This has been a nightmare. My pedestal fan works better than this.Do not put Bon air evaporative in your home I do not recommend this at all

would not use this unit again – Can put up with it being a bit noisy, but have to ramp speed up to almost full to get any flow. Older unit we had, almost 30 years old, worked much better. Show details

Worst System we have had. as soon as it rains the A/C blows the power. for 8 years – Air Conditioning Headquaters, previously Advanced Hotwater & Air installed the Bonaire Integra VSL75 and IMMEDIATELY took no responsibility for any problems. Since then there was a new motor installed and now the same problem still arises as soon as it rains. The electrician has stated that it is a fault with the air conditioner and the contractors have not been able to repair it. Show details

Rubbish; constantly replacing parts – We have a Bonaire Integra VSL75 version 1; each season we have to replace something on it; water pump, fan motor, solenoid valve, dump valve... really not good enough. However, when it’s working it does a really good job in cooling our large house (240m2 of living). Would not recommend... Show details

Bonaire is such a waste of time and money – Bonaire Evap coolers are such a waste of money and time. I got new unit installed in my brand new house last year 2018. after only one year it stopped throwing cool air. I called up customer care and they booked me in after 14days said its a busy time of the year. after two weeks technician came to my property went up on roof and said Valve is… Read more

faulty and he needs to get this from Headoffice and will then come and replace it. Turn around time he mentioned was 3 days. I called him up after three days he mentioned we are awaiting on the part from our supplier another 4 days. since then I have been chasing this company to come and fix my damn unit and every time I call them they just say we still havent received the part from our supplier. Not to mention waiting time on calls are always 30-40mins. Its xmas for you if they answer your call in less than 25mins. They dont know how to run a business or may be their suppliers are not good or I must say reliable I dont know what the problem is. All I know my evap cooler is still not fixed its been about 5 weeks and I am still chasing them and honestly I have no hopes that they will ever come and fix my unit at all. I should have chose something else over this stupid unit.

How in the world you are waiting on the valve to get delivered to you for more than 4 weeks. Either Suppliers are dodgy or this company doesnt care about their customers. Either ways its not worth it to put money on these dodgy evap coolers.

Please don't waste your money on this brand or products.

I would never even refer Bonaire to my worst enemy.

Service – Rang climate tech 2 yrs ago.they sent rude irish guy out charged 1,200 after stating less.Replaced pads 2wks later it stopped,rang and he came again syated it wld b another $500 for new ..... states he stuck it open with tape when l said l wldnt pay anymore.now no cooling and it barely works.load of rubbish and climate tech is a ripoff.  Show details

Don't waste your money. These units are rubbish! – The unit installed was noisy and did not deliver any cool air. Bonaire customer service was non-existent. Even after we managed to get their service technician to come out. The unit was quieter for about 15 minutes but still delivered only extra humidity but no cool air. In the end we had it replaced with another brand at our own cost and now we are cool in summer. Bonaire is a complete waste of money.  Show details

Great ducted – Great cooling, only ever run it on half as it seems to cool the house perfect at this setting, very efficient and reasonably quiet. Installation was a breeze love the control panel has many options including sleep timer also can run just fans for not so hot days. Does clean from the controller too. Doesn't use much water either. Would recommend  Show details

Noisy waste of a lot of money – Very noisy unit, can be heard throughout the house even on low. Fire screens that cost $300 are hard against the cooling mesh, doesn't seem like a good idea to me. Unit broke in the first 2 days of operation and we waited for a week till someone came to fix it, faulty part. It does have the pad wetting function which I like but the remote is hard… Read more

to use and the program settings are rubbish and don't seem to work. Save yourself the hassle and buy a Breezair.

Very poor service after caused ceiling to collapse – Unit is 4 years old only used a few hours on hot days to cool down house. When we had three days of over 40 in early Feb 17 we kept it on low over night and woke up to a collapsed ceiling at 5am. Customer service does not exist. Not one tech that they have sent can say why it has happened and not one will provide assurance that it will not… Read more

happen again. Insurance cant fix the damage until Bonaire provide this assurance. We are going in circles. Today a new tech could not get air con to start and say it needs new solenoid. Four previous tech guys said the unit was in excellent condition. They want to put a "safety" tray under it but wont accept that it is faulty - all of this is at my cost and unless I call them they do not get back to me. they offer a five year warranty but tell me not for me as it came in the year after ours was installed - ACCC complaint has been lodged. So disappointed and would advise to steer clear off all Bonaire products and climate technologies as very poor service.

Largest unit for a house, Nothing but JUNK – Supposedly made in Salisbury Adelaide SA. Had it on the roof just out of warranty the first time it broke down. Replaced the pump $250. Following second summer replaced the pump again and the motor due to bearing failure $550. Serviceman said you are lucky to get 2 seasons out of it but parts are cheaper. No water input, Solenoid water valve… Read more

sticks 2 times now. Had to climb up the roof and disconnect water line connection to release sticky solenoid. Old style straw evaporative still on roof for 20 years and still going. Opposition agent says Bonaire are rubbish and will replace the whole top unit with quality gear for $4000. Installers left their rubbish off cuts on the roof, didn't install the draft flap, ducting over the top of the roof man hole restricting access, electrical plastic cover in roof over the 240v live junction box left off, so they threw a pink batt from the roof insulation over it, fine spray of water was going over the insulation and onto the 240v junction box. Called out Bonaire to look, they came and nothing said. All this even after I told installers I was a government Inspector and would check their work. Only one man came back to fix things reluctantly telling me they had done nothing wrong. Place of purchase was shown proof of the faults in pictures and said it was out of character for them to do this. ABSOLUTE CRAP !

Early days – Although the installers caused damage to the ceiling. I'm quite impressed so far. Be warned that when you first turn it on, it smells like you're using an angle grinder inside with a burning metal smell. Now four days later it smells like an old mans urine as the intensity of the smell decreases. I'm told the smell is coursed by something that is… Read more

used on the pads and is normal. As for the cooling itself... quite good, it cools quickly an efficiently. It pretty quiet compared to my previous 20 year old swampy. It came with a RF remote and is pretty user friendly, apparently the remote can also operate a Bonaire heater if I need to replace the heater at some stage which is cool. So far quite happy.

Noisy – Had it for 12 years now. Has been noisy since day 1. Didn't want to come out in warranty because it was intermittently noisy at first (not noisy enough?!). Came out in the end, changed motor which didn't help and then the fan dropped off. I refitted it and It's not rocket science. Just bad service. We've just put up with the noise but this summer I will change the controller (have replaced another motor and capacitor with no luck).  Show details

Bonaire is Rubbish – Never ever will I buy a Bonaire product again. Its nearly 10 years old now. Once a year sometimes twice since new I have needed a Bonaire agent (the installer) to come out and fix it, I mean change parts ie the controller, float system, main circuit board and the motor now 3 times. The installer from Melton in Victoria always came out to fix it… Read more

during the warranty period but as soon as it was out of warranty both him and Bonaire did not want to know about the problems. Poor service and poor products. I will never touch an Australian made evap cooler again. You would think they both realise that they have lost so many sales due to customer bad experiences, people talk to family friends etc when they have been abused. I have a similar installation business but not evap cooling, if I sold my customers garbage then gave them poor after sales service I would go bankrupt in a few years. Good luck Bonaire hope you go down the gurgler soon.

Bonaire rip off – Don't buy a bonaire. Had mine 6 years its cost me the same in repairs as the purchase price was told it has factory faults. Bonaire didn't want to know about it, other than to sell me their overpriced parts even though they admit it was a design fault. Don't buy from them unless you want trouble and no after sales service, only lip service. I'm now having to fork out money to replace this 6 year and unit with another brand.

Waste of money and unreliable – I had my Celair Profile 2 evaporative cooling installed in Feb, 2012 by Climate Technologies, nothing but problems with it since. The cooling stops, twice it has made a loud bang, but technician can't find anything wrong, he has been to my place 5 or 6 times over last 3 years. The climate controller was replaced, but problems continued. Each… Read more

time technician comes out, he can't find anything wrong. The cooling was turned off and then on again and then it was working again, but never for very long. Technical Manager from Climate Technologies was meant to call me, but never did. Since I wasn't getting anywhere with Climate Technologies, I have now taken my complaint to Consumer Affairs. I did this before warranty expired on my evaporative cooling. I spent almost $4000 on my cooling and it has been nothing but unreliable. I don't recommend this brand or Climate Technologies to anyone!