Bosch Serie 8 HRG6767S2A
VerifiedMPN: HRG6767S2A38 reviews
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Amazing oven, cannot live without it – We bought this oven to replace a very old Smeg. I cannot begin to describe how amazing this oven performs, and how it has totally changed my perspective on what you can do with this humble already-in-every-home appliance. To begin with, the manual provides simple but detailed recommendations for cooking almost anything, down to which type of oven tray to use, on what level, what type of heating mode, and the temperatures and cooking times. This is great for things like oven-baked chips - a disaster in our old Smeg, but in this oven, with the recommended "Pizza" mode (who would have thought ??) they come out absolutely perfect every time.
When you register the oven, they send you out a cookbook specifically for the oven - which has some great recipes in it, that the family have loved - including roast chicken, beef and pork, and some amazing cakes and desserts.
The oven boasts once particular magical automatic setting, that needs to be mentioned - "PerfectBake". When cooking a cake (or a number of other different types of baked items) you simply follow the instructions on what level to place it, and tell it what you're baking, and the oven takes over completely. You don't tell it - and it doesn't tell you - what temperature it is at, there's no pre-heating, and you have no idea what stage it's at. But when it tells you that your cake is finished ... it is! It's amazing and every time we have used it the cake has come out absolutely perfect. It truly is amazing!
The roasting probe is also great - allowing great control over cooking meats.
This oven has truly transformed my opinion on what you can do with an oven, and my wife is even happier that I am doing more cooking (guys beware) - especially when I turn out amazing and perfect roast pork belly crackling (yum!)
- Date Purchased:
If I could give this review 0 stars, I would have. Spent a small fortune renovating our kitchen and bought all Bosch equipment. Big mistake. We bought on this oven in 2018. It keeps breaking. In 2023, the whole right side of the touch screen stopped working. We had to pay for a technician who "re-calibrated" the screen and charged us $300. For… Read more
weeks, it has been hard to use the left side, and for the last week, the whole left side has stopped working altogether, you guessed, we now have to pay for another service. Not sure if it is a re-calibration or a whole new part. The Bosch gas stovetop is also problematic with some not staying on and literally un-usable. Microwave oven is the only thing that hasn't actually broken down. Never again!
5 years old already falling apart – Hi Bosch, I have a Bosch oven HRG6767S2A, about 5 years old and the touch screen display panel on its left hand side no longer works. I’m aware it’s out of its warranty period however it shouldn’t fail after only 5 years. It seems to be a manufacturing fault with the screens not engineered to handle the heat that rises. I’ve been quoted $180 call out fee by bosch’s subcontractor which seems a bit steep for a product design fault. Show details
Fatally flawed BOSCH oven – I purchased the Bosch Series 8 Built-in oven with added steam function 60 x 60 cm Stainless steel from Appliances online on 12/11/2018. Luckily I bought the extended warranty, because the touch pad failed just after 2 years, and now again has failed , rendering the oven unusable, as you can't set the heat. The part alone will cost $600 without… Read more
installation etc, making it more cost effective to buy a new oven. Buyer beware, this model has since been discontinued, and I have seen online that others have had the same problem. I would not buy BOSCH again, as the oven has lasted less than 5 years, and I don't even cook that much...
Reviews with attachments
Bosch have been very helpful and have gone above and beyond to rectify the issues – I purchased is oven and a compact Steam oven around 3 years ago. Both have moderate use and now they are both having serious control panel issues where I cant use many of the oven / stem functions. This has happened to both and that share the same type of control panel so obviously a product fault. Contacted Bosch so put me on the their service… Read more · 2
provider. Looks like minimum fix will be $800+ each and I need to purchase the panel upfront. This in not acceptable given there appears to be some serious issues with the type. or at least the batch of panels used in the two ovens. I expect I am better off buyer replacement products as fitting two more like panels I expect could be a temporary fix as they would likely end up with the same issues. I have purchased numerous Bosch appliances in over the years but never again I I have to resort to replacing two 3 year old appliance. I will also warn my clients of the risks associated with quality.
Positive reviews
Touchpad failure – Obviously the touchpad is a major problem for a lot of people. My oven is 5 yrs old but for the price I paid for it plus all the other appliances for my new kitchen you would think the warranty period would be longer on so called higher quality products. VERY DISAPPOINTED BOSCH Show details
Too many features to mention – This is a super hot oven 300c with cool touch door still warm inside next day after being off . The audible timer alarm and warm up temp very handy . Once the tech has been mastered the probe can be good for busy households with auto off features . Bad points are only two glide slide fixed shelves can be removed to standard runners. The easy glide… Read more · 1
toggle dial is touch press and turn which can seize bit easy cleaned then it’s fine only other complaint, but it’s best oven I’ve had in 30years I’ve had a few inc smeg , the probe will do medium rare same as a cheap probe but without the constant checking . If you despise high tech give it a miss but it’s worth learning in my opinion
Book with BSH appliance repoair service, do not use any other appliance repair services – We have this oven for about 3 years, rarely used, started with 2 or 3 button not responding, now whole touch panel not responding. The touch screen won`t last long with this type of appliance. Fix the touch panel parts is 750AUD+, plus appliance repair labor cost around 150AUD for initial call out fee. Update to my review: We have our oven… Read more
fixed today. BSH Service team performing extremely good job, full of experiences, they know what they are doing. We got discounted rate on service and spare parts. We can not expect the appliance never goes wrong, with this acceptable repair cost means a lot to the customers. 5 Start to the customer service team.
A side story, we booked another appliance repair services before book with BSH. Let`s call them WorstCompany since I will not release their name. Book with the WorstCompany repair services is definitely wrong decision, hope you learn from my experience. My result: They charge higher call out rate than BSH The technician arrived, has no idea how to open the touch panel, not to say start fixing it, so he has done nothing at all, waste me 10 days waiting time. The technician admitted he do not know how to fix it, and admitted he done nothing, but we HAVE to pay him, otherwise he is not leaving our house without seeing the receipt. He told me to pay and get money back from the service centre. We call the service centre, the service team negotiate with me how much to refund back to me, take 20 minutes to argue with the service centre to agree for full refund. To refund, we have to sign a refund form which state I have to accept "Not to post any negative feedback online otherwise liable for legal charges to remove negative feedback". I am not agree with the refund condition so they are not refund back to me. So my case escalated to a senior concerning team staff, another couple round of debate with the concerning guy take me more than 2 hours in total. According to him, the product review, google review will not impact their business, my feedback will sink along with other good reviews. They really disappointing so I decided not asking for refund, drafting my experience to share on product review and google, send a compliance to fair treading. Their Managing Director call me, apologise what they done wrong, and signed the refund. For this reason, I agree not to post my bad experience online against that appliance repairs company.
Share my store here, not to complain the other appliance repair company. Just want to say if you have a product need to be repaired, book with the manufacturing/official rather than any company found from google, even they stat they can fix this brand.
Negative reviews
Touch panel issue - how to run calibration – If you are having issues with your touch panel, you can try the calibration procedure as explained in the youtube video (moderators do not allow me to post the link, so just search youtube for bosch oven series 8 touch panel calibration and you will find the video, follow the steps EXACTLY as shown), it fixed my problem. Show details
Touchscreen and service issues – This oven worked well for 4 years then the touch screen gradually died. Had that replaced at my own cost as out of warranty no real issue. Now my oven has just died and it is not yet 5 years old. I have had the main PCB and the steam PCB's replaced and it is still not working. The latest error code suggests that the oxygen sensor PCB also needs… Read more
replacing. My repair tech has not had much assistance from Bosch's online tech support and when I tried to contact them they left an email saying they would contact me but that was 3 days ago and no joy yet. It is really disappointing that the technician appeared to have no way of assessing all the issues before commencing the repair job and that I have now spent $900 and taken 2 afternoons off work and still do not have a functioning oven.
Another touch screen failure! – Oven touch control started playing up within 2 years of purchase, has been a problem ever since and now given up the ghost and asking $722 to repair. Oven is useless without the controls. Bosch sent a repair person, under warranty in 03/21 (the oven had hardly been used in the preceding time due to work commitments) and advised nothing wrong with… Read more
the touch pad, just needed a good clean. Had my suspicions at the time of purchase that the touch screen would not be up to the job. Given the price asked for this oven i will move to Miele in the future as their stuff works and when it breaks down they back up their items even when out of waranty for a number of years. This compares to Bosch's customer service who accused me of having a pest infestation (offensive and incorrect) to get out of any futher liability following an enquiry as to if the current issue was still related to the previous call out in 03/21. It appears from other reviews that my experience is not a one off (both the product and service response), that the touch screen failure is a regular occurance and that customer service will look for any excuse. So different to my experience with my Miele washing machine. Definitely avoid at all costs this companies ovens and go to the other German brand.
Recent reviews
Faulty touch screen – so disappointed after reading reviews I regret ever buying a Bosch , we have had problems from day 1 with the seamer not working correctly and now the touch screen isn’t working on the left side , have tried the reset hasn’t worked Bosch product where the top of the range at one stage , I think they are now at the bottom can some please advise how to remove and replace the touch pad and where you can buy one Thanks heaps Show details
Fancy display however LCD digital touch screen failures – Bought this 2019. Nice looking and premium quality compared to other brands. Definitely feels expensive. Pros: Cooks well and even however had the digital screen replaced due to cracking on the outer edges. Bosch replaced screen under warranty. Meat thermometer works well. Love that idea. Only use the steam function for fish and this works… Read more
well.
Cons: Now the digitiser has failed after 2.5years so just out of warranty its going to be $520 for the part plus labour.
Ouch. Expensive product to replace this component every two years.
Hi Brenton, Thanks for your review, we… Read more
Find out how Bosch Serie 8 HRG6767S2A compares to other Wall Ovens
Know better, choose better.
Touch screen/Touch field failure – HRG6767S2A has touch screen failure, right hand side doesn’t recognise button touches … disappointing, but I see with all the comments that this is a common failure, glad mine happened within warranty, I have them coming out this week to fix. Show details
Control Panel not working – 2 x Ovens bought with minimal use - 5 years old and have noticed a slow decline with inability for fingers to register when making selections. Finally unable to select parts of the control panel menu - Bosch cert repair person attended to recalibrate screens but unable to get into service screen thereby defaulting to a control board change out.… Read more
Have used perhaps 20% of the features and expected more in terms of longevity - was manufactured in Germany - very disappointed. Will steer from this Brand in the future
Hi Rob P, Thanks for your review, we… Read more
Poor Product Quality – I purchased my Bosch equipment for my kitchen based on the expectation that they create quality products (being German developed). However, I also encountered the problem (which has been widely posted and complained about) where the touch panel is not working. For the money you pay for Bosch equipment you would expect that it would last. This… Read more
is the second time a Bosch product has not lasted - obviously the quality of Bosch equipment has significantly declined - they just don't last. The oven I had to this Bosch one was half the price and lasted around 14 years. Based on consumer guarantee I understood products must be of acceptable quality, that is safe, lasting, with no faults. Clearly Bosch is not producing products that meet this guarantee and from what others have posted this is clearly a product and quality defect/issue with the products that have been sold to consumers.
Very, very Disappointing – We had been excited to purchase this oven, great features and looks good but after two years of ownership the touch screen control panel (a feature of the oven) has failed twice. Half of the panel just stops responding to touch. Bosch were great the first time replacing the part, but I can’t believe the same thing has happened to the same part… Read more
after one year unless the part is not inherently faulty/not fit for purpose. It is a good oven other than being partially unusable!! Am seeking support again from Bosch and report back.
Hi Chris, Thanks for your review, we… Read more
So disappointed with the purchase of this oven – Purchased a “top of the line” model from Bing Lee after the salesman gave it such a good wrap. After a few months I had problems with the touch panel and Bosch replaced the oven with model HRG6767S2A/05 in March 2016. Until recently I was very happy with the oven and all the functions were working well. Over the last few months the right hand side… Read more
of the touch panel has stopped working and nothing can be selected. We have turned off power at the switchboard for ten minutes or so a few times to no avail. Basically now I have an “expensive” oven that has the basic function of “ON” and “temperature”. Nothing else can be selected. No cleaning, no automatic cooking, no steam function, no timer, no fast heat up. I am using my iwatch to set a timer! I called Bosch service centre and up front they want $145.00 call out fee, a huge hourly fee billed in ten minute blocks and also the cost of parts, (which I don’t know what the cost will be). This is unbelievable. For the money I paid originally, I expected to get more use before paying for repairs. Obviously there is an issue with the touch panel used in these models (hence my first replacement oven). Bosch, please admit this model was a “lemon”. Do the right thing and recall the ovens and replace them. I will never buy another Bosch. You have lost me as a customer with the potential to promote your company products because you show no responsibility for selling a faulty product. Word of mouth or product reviews are a powerful tool. For what it will cost me to repair my oven, I will just buy a new one. Probably a Miele, as I have dishwasher, washing machine and dryer that are Miele and never had a problem. Yes, a little more expensive, but they have great reviews and imo worth stretching the budget to get a quality product with what I’ve read also a great support company who value their high paying customers!
Hi KayBee, Thanks for your review, we… Read more
Typical Bosch garbage – Needed motherboard replacement at 1 year Pyrolitic clean is not clean and discolours the interior. Unit control panel still freezes. I’m just sick of calling Bosch to be told they won’t cover any of their appliances. Show details
Hi quickhost, We're sorry to hear that… Read more
Disappointment – We purchased this Oven (HRG6767S2A/35) in 2018 for installation as part of our kitchen renovation. Unfortunately, due to delays in the renovations, we could start using it late 2019. At the beginning of 2021 time setting (clock) the touch-screen on the Oven became unresponsive. Unfortunately, even though the Oven has only been in use less then 2… Read more
years, it is outside of its warranty because of the physical purchase date. Regardless of this however, you would expect that for an Oven "Made in Germany" the touchscreen would last a little longer than a couple of years! Since then the touchscreen rapidly started to deteriorate. More functions became unavailable.. I can not express how disappointed we are in this product. I called Bosch and consequently a technician called and advised that to replace the control touchscreen + replacement costs + visit itself will cost us around $800... It looks like we will be better off to buy another oven of different brand. I would strongly urge you NOT to purchase this oven.
Hi ARudik, Thanks for your review, we… Read more (+1 reply)
Display problems but good oven otherwise – Turning dial needs cleaning often and touch screen has been failed, just in the time setting part which is annoying after the first post loss for 5 years! So a fault most likely was there during warranty is my problem now :) Otherwise the oven works fine! Temp contro/ steam function is great but steam probably kills the touchscreen! Show details
Hi Grant c, Thanks for your review, we… Read more
Disappointing Oven from Bosch – We purchased this Oven on 31 March 2018 for installation as part of our complete house renovation. Unfortunately, delays in the Reno meant the handover of our home was not until July 2019 (ie, 16 months after purchasing the oven - leaving only 8 months of the 2yr warranty on this appliance). Last month (February 2021) the touch-screen on the… Read more
Oven became unresponsive. Unfortunately, even though the Oven has only been in use 19 months, it is outside of its warranty because of the physical purchase date. Regardless of this however, you would expect that for an Oven "made in Germany" and at the top-of-the-range in the Bosch model offering's, that the touchscreen would last a little longer than a couple of years! I can not express how disappointed we are in this product. We have now paid a technician $110 to simply come out and tell us that the circuit board needs replacing and are now awaiting a price for parts + labour to fix the Oven. What a piece of rubbish!! I would strongly urge you NOT to purchase this oven.
Hi Sassy Cadz, We're sorry to hear that… Read more (+8 replies)
Find out how Bosch Serie 8 HRG6767S2A compares to other Wall Ovens
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What a DUD complete disaster – This oven is the best con job ever. When you first use it it works fine cooks great then when the oven decides it needs the pyrolitic cleaning cycle prepare to panic that this oven will burn your house down. It generated that much heat that it cremated one of the glass panels in the door resulting in five long brown streaks around ten cm long… Read more
these streaks were enclosed in the glass pane and could not be cleaned. Result had to be replaced. Nine days for Bosch to have someone come and look at it fourteen days later the part was ordered fourteen days later they have the part but the service person does not know how to reassemble the door. Bosch arranges for another service person to assemble the door fourteen days later nothing has been done I have a hole in the wall for seven weeks now and Bosch Germany who I emailed 9/11/20 could not even look into my complaint. If HO could not care less what chance is the local Bosch branch going to be any better. I have several Bosch products in my home never ever again will I buy Bosch the customer service in regards to their duty of care to their customers is shocking. This oven is not of merchantable quality and is not fit for purpose.
Hi John Gallen, Thanks for your review, we… Read more (+3 replies)
Great oven that cooks evenly – This oven has served us well, we like to bake lots of breads and pastries which requires the oven to heat and cook evenly. It has only ever not done that when we put it on the wrong shelf (shelf 2 is the best for baking). The bakery proving feature is really handy and can speed up the making of a cake to a couple of hours. Only issue I have with… Read more · 1
it is the touch screen sometimes not responding, it doesn't happen enough to really be a hassle though.
Brilliant oven! – This oven is brilliant! The cooking options are endless and there are so many programmed settings cooking literally anything is so simple. Find something to cook and there will be a setting there all ready for you! We love to do a roast chook now, you literally select all the info down to the cut and weight of chicken and insert the temp probe,… Read more · 1
hit start and wait! I’ll never forget the first one we did it came out looking and smelling so professional! We were so proud! Shocked at how easy it was to use! The pyrolitic cleaning function makes short work of the clean up too.
The easy gliding tray and rack guides are super sturdy and will let you glide out the tray or rack completely to make it easier to lift out or see progress. Easy to use roller guide select knob and very functional settings. Makes alert sounds that are not at all annoying but modern and kind of uplifting, as strange as that sounds. Love cooking with this oven, I get excited every time I use it!
Good oven but – I am very satisfied with this oven but one problem which I wasn't told prior to purchase is that you cannot use any non stick pans or silicon baking papers in the oven. So I had to purchase all new cake pans etc. Other than this so far I am very happy with cooking of oven. Show details · 1
Nice oven – UPDATE after 5 years...... The Fan has started making noises on start up and I suspect taking longer to heat, you would expect these things to last longer..... Very nice oven. Good size. It reaches temp quickly and maintains it well (ive used a thermometer to check). The control dial is awful. It can take ages to set it depending on how fast it… Read more · 1
feels like moving. At other times its fast. My concern is that this may deteriorate over time. So, not sure whether thats normal or not, but I suspect its badly designed. I like the look of it but wish it worked better.
The meat probe works easily and well. Happy with that.
Havent had to clean it or use the Pyrolitic function as yet, but hope its straighforward.
Steam function is great. Although emptying water tank awkward due to the placement of the filler.
Great Oven – It is a great oven with stream added. Although the price tag is a bit of expensive, it is worth to have it in your kitchen. I highly recommend it! It is very easy to clean after using it. I was warned by shop assistant before I purchase the oven about the wheel control panel. However I found it is quite easy to use. Show details · 1
Fabulous! – I love this oven! Easy to operate and great results. I didn't used to be a baker, but this oven is fabulous and have done a number of successful cakes. The pyrolytic cleaning function is great. I like this oven so much I moved it from my old place to my new one. Show details · 1
Second Bosch Oven I've owned – I purchased this oven simply because I had purchased another Bosch pyrolitic Oven 6 years ago which was left in our house when we sold. I loved it back then and I still love it now. Cooks evenly and is so easy to use. I haven't used all the functions yet as there are so many. Show details · 1
Amazing oven – Very easy to use. The auto menu for cooking is amazing. Added stream function keeps everything perfectly succulent. Self cleaning function works great. Looks good in a modern kitchen. Really can't fault anything about it. Show reply
Best on the market – This oven does everything you want it to do and then more. It took awhile to read through the manual and familiarize myself with the large selection of settings and assist options. I cannot fault this product. I have had it for a bit over a year and I have never had any problems with it at all. It is easy to use and easy to clean. Would 100% recommend as it makes cooking a delight. Show details · 1
Top oven – My Bosch oven heats up very quickly and heats food evenly, it is on the smaller side inside but works a treat, i love cooking cakes as they turn out perfect so far. I haven't tried the griller option as yet but the option is very simple and the oven is so easy to use. Show details · 1
Great quality, with loads of features – Brought this as a replacement oven in an established house I recently purchased. Having had high end German ovens in the past (Neff & AEG), I knew I wanted to stick to another German brand. Once I weighed out all of the features in this oven against the cost, the decision was easy. Am yet to use all the features and settings, but the can say… Read more · 1
that the overall quality is excellent. Nice even heat, cooks extremely well with fast heat up times and appears to be super energy efficient.
I haven't run the pyrolytic function as yet, as there hasn't been a need to (even after doing a couple of pork roast) the cavity has remained very clean.
My one gripe with this oven would be the grill function, and the heat settings. Unlike my previous ovens, I'm not able to select a temperature with this function. Instead there's a low (1), Mid (2), or High (3) setting. I'm sure once I get used to it, it'll become second nature.
Rubbish – Oven now completely cactus. Junk. Never again. The worst oven in 40 years.
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Hi Denis, Thanks for your review. We really appreciate the positive feedback about your Bosch HRG6767S2A, we're glad to hear that you're enjoying the appliance. If you have any future queries, please feel free to call us on 1300 369 744. Regards, Bosch Home Australia.