Reviewer Photos & Videos
Worst company to deal with.
Oven died while under warranty. The service agent failed to return calls 3 times and took 8 weeks and 3 attempts to fix it. Bosch doesn’t respond to the emails they ask you to send them when you review both on Facebook and this site. Wasted way too much time on this company of shonks. Check out the 1.7 stars out of 5 from over 200 reviews for Bosch on this site, bearing in mind the minimum is one star, before buying Bosch. The real rating would be 0.7 of a star.
Purchased in September 2019 for $1,800.00.
Book with BSH appliance repoair service, do not use any other appliance repair services
We have this oven for about 3 years, rarely used, started with 2 or 3 button not responding, now whole touch panel not responding. The touch screen won`t last long with this type of appliance.
Fix the touch panel parts is 750AUD+, plus appliance repair labor cost around 150AUD for initial call out fee.
Update to my review:
We have our oven fixed today. BSH Service team performing extremely good job, full of experiences, they know what they are doing. We got discounted rate on service and spare parts. We can not expect the appliance neve...
Purchased in March 2018 for $2,799.00.
The reviewer stated that an incentive was offered for this review
Display problems but good oven otherwise
Turning dial needs cleaning often and touch screen has been failed, just in the time setting part which is annoying after the first post loss for 5 years! So a fault most likely was there during warranty is my problem now :)
Otherwise the oven works fine! Temp contro/ steam function is great but steam probably kills the touchscreen!
Purchased in April 2017 at Brisbane Appliance Sales for $2,700.00.
temperature control useless!
My Bosch oven is just 5 months old. Setting the temperature is a game of chance as regardless of the temperature I select the oven decides on the temperature, usually 10-15 degrees less than the setting, but sometimes higher than the setting. Furthermore, it takes 20+ minutes to reach 160deg which is unacceptable.
Put in a service call, the earliest they can get here is 3 weeks. This type of problem should NOT happen on such a new appliance
Purchased in January 2021.
Not value for money
I purchased this oven mid-2016 hoping it would be well made and worth the extra expense (compared to other brands). Unfortunately the fan has completely died already! The oven doesn’t get heavy use, probably a few times a week. The seal has come off in parts too. Really disappointed. I haven’t had a service tech out yet, but if the oven is too expensive to repair I certainly wouldn’t get this brand again.
Update: After a period on hold I got through to 'customer service' who could tell me the call out fee ($148 for 30 mins, then $10 for each a...dditional 6 mins) but not an indication of parts. For that, I had to hang up, call Bosch again and select a different number from the menu. That lady was a lot more helpful, informing me the fan would be $150 and seal $23. She has transferred me back to the original service number, but it has been ringing unanswered now for a lengthy period of time. So again I need to hang up, call bosch a 3rd time in the space of 10mins so sort out my $1400 lemon of an oven that isn't even 5yo.
Purchased in May 2016.
This oven was our first Bosch oven and we have never used a digital oven before so we were bit nervous about learning something new
Reading some other reviews on this oven I might have been worried about using this oven
We didn't need to be nervous the oven is easy to use the single dial is a great idea and works well and once we set up the oven it hasn't missed a beat
The instruction book is easy to follow and the functions are all logical
We were cooking with in minutes the oven has so many great features and we love the self cleaning absolutely recommend this oven
Purchased in April 2021.
Rotary Selector on oven very uncomfortable
I find the the rotary Selector on the oven to be uncomfortable mostly because its hard to turn it. You would expect it to be much better on a top of the line model.
When turning it you must push hard to make it turn. The grip is non existent and the friction is such that it makes the ring feel kind of cheap. It's a shame you would expect Bosch to come up with something that is much more user friendly and comfortable.
Purchased in March 2021 for $1,100.00.
- Serie 8 HRG6767S2A
Disappointing Oven from Bosch
We purchased this Oven on 31 March 2018 for installation as part of our complete house renovation. Unfortunately, delays in the Reno meant the handover of our home was not until July 2019 (ie, 16 months after purchasing the oven - leaving only 8 months of the 2yr warranty on this appliance).
Last month (February 2021) the touch-screen on the Oven became unresponsive. Unfortunately, even though the Oven has only been in use 19 months, it is outside of its warranty because of the physical purchase date. Regardless of this however, you would exp...
Purchased in March 2018 at Domayne for $2,695.00.
- Serie 8 HBG675BB2A
Excellent oven so far
Very happy with this purchase, cooks evenly & temp seems spot on. Rapid heat up is a great feature & the range of features is fine. Would recommend to others & happily buy another Bosch oven
Purchased in November 2020 for $1,850.00.
What a DUD complete disaster
This oven is the best con job ever. When you first use it it works fine cooks great then when the oven decides it needs the pyrolitic cleaning cycle prepare to panic that this oven will burn your house down. It generated that much heat that it cremated one of the glass panels in the door resulting in five long brown streaks around ten cm long these streaks were enclosed in the glass pane and could not be cleaned. Result had to be replaced. Nine days for Bosch to have someone come and look at it fourteen days later the part was ordered fourt...een days later they have the part but the service person does not know how to reassemble the door. Bosch arranges for another service person to assemble the door fourteen days later nothing has been done I have a hole in the wall for seven weeks now and Bosch Germany who I emailed 9/11/20 could not even look into my complaint. If HO could not care less what chance is the local Bosch branch going to be any better. I have several Bosch products in my home never ever again will I buy Bosch the customer service in regards to their duty of care to their customers is shocking. This oven is not of merchantable quality and is not fit for purpose.
Purchased in April 2020 at Appliances Online.
- Serie 8 HBG633BS1A
Giant scam. This oven is advertised as "even cooking" but it doesn't. Bosch is now telling me they don't care.
I bought this oven for ONE reason only, because its ad says "With 4D hotair the heat is evenly distributed on every level. Thus, food can be placed on any shelf level from one to four and the results will be consistently perfect." I also rang their sales people and they assured me the ad was correct before I bought it.
Either the advertising is false and misleading , or the oven I bought is defective. I cook scones and biscuits, and they brown on one side of the tray and not so brown on the other side. It also browns differently on differen...t shelves ( I followed the manual strictly ). I have to babysit the cookies and pull out the cooked ones before the rest are cooked, and shuffle the trays around from shelf to shelf. I just want what I paid the extra money to have. The oven is less than 1 month old. I contacted Bosch and sent pictures to [Name Removed] she advised the cookies shouldn't cook like that . The technician they sent also said the cookies shouldn't be like that. To cut a long story short I didn't get what I paid for. Bosch is now giving me the brush off.
Purchased in September 2020 at Bing Lee Physical store for $1,359.00.
Don’t think. Do.
Best oven I’ve had by a mile. Perfect crackling every time, no mistake. Pyrolytic works a dream. Could not recommend more. Had Westinghouse, looked at Miele, Bosch is great value at great price.
Purchased in August 2020 at Harvey Norman for $1,800.00.
Terrible customer service, avoid these people
We have 2 bosh ovens. After a self clean cycle oven glass cracked. It was hell trying to speak with them. They replied to an email months later saying they tried to contact.they didn't.
Avoid these people
Now they say its out of warantee sorry
Purchased in January 2017 for $1,200.00.
The oven itself is pretty good but I am sure that dial isnt meant to be that hard to rotate. We bought our house 3 yrs ago and have always had trouble rotating the dial
- Serie 8 HBG675BB2A
The inside glass panel broke after 2 weeks
A few weeks ago, my very old, trustworthy gas oven came to end and I decided to replace it with a fancy new electric Bosch oven. I read the reviews and decided to get what I thought was a premium product. It worked beautifully a few times and then...fast forward two weeks: I was getting something out of the oven, the door was open and a butter knife that was on my bench fell on the glass door and SHATTERED it! Just like that. Not a hammer. A butter knife!
I found out 1) how delicate this expensive oven is and much worse, 2) the inside panel is ...
Purchased in July 2020 at Appliances Online for $1,700.00.
Questions & Answers
HBG6767S1A the top 2 touch fields either side of the dial are not responding. I've removed the dial and carefully cleaned the dial and the panel behind it. I've also turned off the oven via the fuse box, to reset, turned it back on and still the buttons are not responding. I purchased the oven November 2018 so it's less than 3 years old. I haven't called a technician yet but hoping there's a solution and if not can Bosch support help. Thanks
Hi SUE.E, Thanks for your question. We're so sorry to hear your having an issue with your appliance. Of course we'd be happy to help, if you could kindly call our team on 1300 369 744 (select option 1, and quote your model number). We'll see if any further trouble shooting can be done, if not then a service maybe required. Kind regards Bosch Home Australia.
Hi. We have just bought a house with this oven in it. They left the manual which has been great. Does this oven beep when it comes to temperature, because mine is not doing after 19 minutes of running oven at 180 it must be at temperature by now?
Thank you in advance
no beep. the red line indicates progress to target temperature
Hi, how can I change my temperature settings from Celsius to Fahrenheit? Thanks
Thanks for the question regarding your Bosch .
As our ovens are manufactured to Australian standards we run off Celsius so this cannot be altered from Celsius to Fahrenheit. If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia
Get an answer from our members and Bosch Home Appliances representatives
|Category||Wall Ovens||Wall Ovens||Steam Ovens and Wall Ovens||Wall Ovens|
|Type||Conventional (Conduction)||Conventional (Conduction)||Combination||Conventional (Conduction)|
|Features||Child Safety Lock, Cooling Fan and Pyrolytic (Self-Cleaning)||Child Safety Lock, Cooling Fan and Pyrolytic (Self-Cleaning)||Pyrolytic (Self-Cleaning)||Child Safety Lock, Cooling Fan and Pyrolytic (Self-Cleaning)|
|Dimensions||595 x 594 x 548 mm||595 x 594 x 548 mm||595 x 594 x 548 mm||595 x 594 x 548 mm|
|Max Temperature||300 °C||300 °C||300 °C||300 °C|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||Stainless Steel||Stainless Steel||Black||Black|
|Manual||Download manual||Download manual||Download manual||Download manual||Download manual||Download manual||Download manual|
- MPN: CMG633BB1A
- Bosch - HBG633BB1B - 60cm Built-in Oven
- Bosch - Serie | 8 Oven Black HBG675BB2A
- Bosch - Serie | 8 Oven Black - HBG6753B1A
- Bosch - Serie | 8 Compact Combination Microwave Oven Black - CMG633BB1A
- Bosch - Serie | 8 Built-in Oven with Steam-function - HRG6769B2A
- Bosch Serie | 8 HSG656XB6A - 60cm Built-in Steam Oven - Black
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