Very Disappointing for Top Dollar brand
We purchased this oven under 2 years ago, and the touch screen stopped working within the warranty period. It took Bosch a week and a half to respond to us, then when the technician who was meant to do the inspection was ill, it took another week and a half for the second one to come out. The part required was not in Australia, and needed to come from Germany. They organised for a local dealer who had one of the ovens in stock to do a replacement, but the dealer had sold the oven that day. We are now 5 weeks without our oven. We have all Bosch ...appliances in our house, and paid top dollar for them because we preferred Quality over cheap. It seems that there is no point in paying the extra for an oven like this, because the extra you are paying for customer service is wasted. We really liked the oven when it was working. We like it far less so now.
Purchased in March 2018.
Questions & Answers
My touch screen is very hard to select menu items just on the left hand side , right side seems fine .
Any ideas as i have power cycled it
I am afraid you will just have to persevere with the control dial it will eventually right itself The electronics in this oven are very substandard and have a mind of their own. You just have to keep trying.
The dial works fine it’s the touch menu’s which don’t seem to register with finger touch
|Category||Steam Ovens and Wall Ovens|
|Colour / Finish||Black|
|Dimensions||595 x 594 x 548 mm|
|Max Temperature||300 °C|
|Manufacturer Warranty||2 year(s)|
Visit official website
- GTIN13: 4242005131778
- MPN: HRG6769B2A
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