Bosch SMS50E22AU / SMS50E52AU

11 years with a Bosch SMS50E52AU dishwasher!! – I've never written a review before but I've decided to give credit where credit is due. I realise now that the Bosch SMS50E52AU dishwasher which I own has been discontinued, which is not surprising considering my purchase date. I discovered this week, after calling in a repairer for what I recall is the first time for this machine (dishwasher… Read more

failed to drain due to a small chip off a plate blocking the drain part), that I've owned this dishwasher for almost 11 years (purchased 2013 in NZ). That's a total shock; thought it was only 6 years. I've been very happy with it for my large family; it loads a lot of dishes daily. Only in recent months has the door been difficult to close from time to time, and the repairer suggested replacing some worn basket wheels. We switch it on at night and unload in the morning. I realised several years ago that I should clean the filter, so I do that every 3 or 4 months -this probably helps prolong its longevity. I'm definitely going to replace this dishwasher with a modern version of Bosch but since it's running smoothly, I hope to get a year or two more out of it. We'll see.

Happy with purchase – We have had this dishwasher for a couple of months and have tried most of the washing cycles. We have used Finish All-in-One and now Eco Store All-in-One tablets (both with Rinse Aid), and occasionally use a powder (no Rinse Aid) that we already had, and haven't really noticed any difference in the result. There is very little spotting on cutlery… Read more ·  2

or glasses, so we are happy. We normally use the normal 45deg setting, which uses the least power, but take 2hrs 20min, so if we need the dishes quickly, we have used the quick 45deg setting. taking 30min. That has a higher temp final rinse, so be careful you aren't washing any delicate plastics. Occasionally we run a 65deg intensive cycle, which we feel keeps the machine innards cleaner. Only once have we found that dishes have needed re-washing. We had eaten lasagne with cheese and cheese and tomato sauce, and the plates all had residue on them. I rewashed them the next night and then had to hand wash them to get the remains off. (We hadn't soaked them or rinsed off the sauce remains beforehand.)

Other reviews were divided on how well the machine dries. We have found that the dishes are wet if you take them out straight away, but we wash overnight and empty the dishwasher in the morning and most things are fine. Plastics can still need extra drying, and obviously anything with a lip will have water pooled in the top. There is an extra drying option, (which we found a little difficult/fiddly to set to on/off it's not at all intuitive) but this didn't make a huge difference. If we are awake when the cycle finishes, we open the door a bit. There's not too much steam usually, and I think it helps. The door however does not have a 'stop' to enable it to sit open just a bit, so we have to pull out the top drawer a bit and 'balance it against that. With dogs indoors at night, we don't want to leave it wide open.

It is quiet, which is good in an open plan house. The drawers are well set out. The top drawer can be moved up or down, but even in the higher position, it has a good amount of room. Some of the prongs can be folded down to fit odd things in, but we never have needed to do that, The prongs seem to be well angled and spaced to fit our plates and bowls.If you stack bowls in the upper drawer, there is not much room for cups on the side, but you learn how to stack it most efficiently. It fits a whole day's dishes for our family of 6 quite well.

Two years on, we are still happy. We now have solar power, so wash in the daytime when possible. We have started using the shorter program more frequently, as that suits better for our daytime use now. We use with a cheap Aldi powder, and if we have especially greasy dishes, or an extra dirty load, we use Earth Choice tablets and the standard or intensive wash (this seems to clean out the innards of the machine quite well). No special rinse aid. Quiet. Seems to wash well. Mostly easy to use. Dishes stack well into it. The door simply pulls open (no actual latch mechanism or lock on model SMS50E52AU), which may not be the best for families with young children. The door will not stay open just a bit to facilitate steam removal.

Good – Love the dishwasher enough that I would buy it again. Times have certainly changed with dishwashers. I opted for something user friendly with turning a dial and am happy I chose this. I'm giving this 4 stars instead of 5 as I've only used this dishwasher for 4 months. It's one of the latest dishwashers on TV at the moment for the reason being it… Read more

saves so much water. I spent time looking at both Bosch and Miele even though Bosch seemed to have more favourable comments from people. I chose the Bosch because I was used to 14 settings and the Miele wasn't able to offer this. I love the way the dishwasher is freestanding giving me extra bench space on top and it's also an attractive dishwasher. Next time I purchase a dishwasher I will purchase one from a retailer that also installs the dishwasher as well. I noticed Appliances Online have this option available and have been happy with their service for other appliances I have purchased. When the dishwasher arrived I was disappointed and surprised to see that the whole side had been impacted on something in transit. How did the three guys who delivered this dishwasher not see the damage when they took it out of the plastic? As I had bought the dishwasher from Bing Lee they wanted to replace the panel. I was not impressed and naturally said I had paid for a new dishwasher and that was what I was entitled to. The new dishwasher arrived and after phoning Bosch I was referred to an installer of their choice. Regarding the dishwasher, I love the way you can change the racks to suit whatever you wish to put in the dishwasher. You can also adjust the height of the racks numerous times. As I don't seem to have many dirty dishes I also like the quick wash option being approximately 30 mins. One important thing I was told by the lady at Bosch was to leave the door open at the end of the cycle to help with the drying process. This is due to the dishwasher having a different setup to older models. Another point of interest is being told by Bosch to use the Finish tablets or powder. They are not in favour of liquid in the dispenser even though the Instruction Manual refers to using liquid. My dishwasher ceased to function about 4 mths later and a worm (been fried) was found in the electronics (very strange!). A new panel was ordered from Bosch but as the dishwasher still didn't function Bosch agreed to a new replacement. I had been waiting for about a month with Bosch and the repairer blaming one another for my not hearing anything about the dishwasher. It makes me wonder how long I would have been waiting if I hadn't been in touch with both all the time. At the moment I have the repairer booked to install the dishwasher again and they're waiting for the dishwasher to arrive. Hopefully Xmas will see me with a dishwasher! Would prefer not having to open the door at the end of the cycle as even though I do this I still have to use a tea towel with some of the mugs. I'm giving Bosch's customer service a question mark since I don't know who was at fault during the time I was waiting to hear from Bosch.

Best diashwasher – So fantastic is this dishwasher that over the last 5 years I bought three (different homes and moved a bit). Even on the fast, low energy use 29 min cycle ALL the pots come out clean. I try to purchase simple designs without touch pad controls the dial is sturdy. If you can buy this model on sale somewhere I high recommend it.  Show details ·  1

It broke down after 3 years and was outside of warranty and Bosch repaired it for free!! – Love this dishwasher. It's quiet, does a super amazing job in cleaning. I bought it based on the Choice recommendation. It's relatively fast. It's a free standing unit so we can place things on top if needed. The digital console broke down after 5 years and Bosch repaired it ($600 worth) for free. I was really chuffed with that excellent customer service.  Show details ·  1

Would be nice if they are a bit cheaper. But then they're say cheaper can never be better – Absolutely brilliant. We have been introduced to Miele by one of my clients and tell you what we never looked back. I have never tried any other brand apart from my brother had F&P and the problems he had with it we didn't want to go with that. Nice and quiet this miele Love it.  Show details ·  1

Wouldnt recommend this machine or their customer service helpline to anyone – This machine came with the house when we bought it last year.I was hardly in the country so never got much use out of it then.Since this year when I am using it more often the machine gets very hormonal meaning it has its good days and bad days!I just made do being a mother of 2 I just had to.Finally a few days ago it started lighting up the check… Read more

water level error.I immediately called Bosch.The lady who took my call was very uptight and pert and very firmly informed me that this machine is 5 years old and from productreview I have seen its discontinued!!?Probably soley for this reason that it has its issues!!Anyway the lady was uptight and said no technician can come sooner and I will have to wait for 5 business days!Thats actually 7 days without a dishwasher.I had no choice and said that its okay.The lady I spoke to was speaking in such a strong accent I couldnt have spoken and understood more than that anyway.Well I just switched off my machine and 2 days later when I just switched it on again to see if that error shows lo behold that error went off.I ran a half load cycle of the quick cycle which was about 15 mins.Well from the outside it sounded like everything was working fine.But then when I opened up the dishwasher expecting the gush of warm air which one usually gets on opening a dishwasher as soon as the cycle finishes it was not so.The inside of the dishwasher was cold as and the water in it had drained but nothing had evaporated.I called the repair helpline again.This time answered by a gentleman(Dont want to mention his name) but he was uptight again.Looks like the customer service of Bosch is meant to be uptight and not very helpful.He said matter of factly that yeah its a problem with the machine.Well he did his job there but in a very cold way!

I know this machine is out of its warranty period but I recently did a kitchen renovation and let my machine be there because of the brand knowing that this is one of the best out there and I should make the most out of it.I just realised it is one of the products which always had its problems and probably was discontinued for the same reason!But now I am afraid that if a bosch machine has a product life of only 5 years am I better off just buying another brand.I dont want to spend a few hundreds on repairs and another problem to crop up after a few months and if I get a new machine which will cost me over a grand and pay the extra for the product care a bosch will still make it to 5 yrs in time for the extra product care to finish and you are back to paying for a new machine or repairs!!!!I was expecting a little more from this machine but it failed to keep to my expectations!

It's okay – It is pretty quiet. I don't need to pre-clean any dishes. It cleans lots of dishes at a time and I really like "vario speed" option, which saves time, water and electricity. However, I do have a soapy feeling on dishes after cleaning. It doesn't dry the dishes properly, and I can often see the water stain been left on dishes.  Show details

Failed just outside of warranty – I purchase a Bosch in the hope it would last longer than a few years but sure enough just as it for out of the warranty period it failed, the unit will go to drying when the unit is turned on. I had a repairer come and give me a quote seems to be the bottom pcb. I emailed Bosch but still have not received a response. I am hoping it's a one off as the rest of my whitegoods are Bosch and if that's the case I will not be buying Bosch again.  Show details

Cleans great but not very energy effecient – Cleans and drys well but not very energy efficient .This model has been discontinued I think and is lacking in features .I would not recommend this model as it is has been repaired a few times since it's purchase . Quite a large washer which is able to hold a large number of items.  Show details

Very Happy With Bosch – The dishwasher has worked perfectly, and does a good job. Occasionally there is a little residue on a dish, usually from being baked on hard, but this comes off easily after the wash. The dishwasher is surprisingly quiet. I like the feature of timing the wash for the off peak times, and also the ability to do a half load. The instructions are clear and easy to understand.  Show details ·  1

Not what i expected – Not what i would expect from Bosch. The wheels fell off the runners continuously and had to keep putting back on myself. I also had to keep cleaning out the drainage it was gross and found that even though the temperature was boiling hot and cleaned glasses well, pots and pans would always end up with me doing the rest even after i had made sure… Read more

they were clean before i put them in.

Wasn't even that old 3-4 years and we did not work it very hard at all.

I was just disappointed that this brand deteriorated so quickly , i do not think i would buy a Bosch dishwasher again.

Disappointing – I've always been a fan of Bosch and have purchased exclusively Bosch whitegoods in my house but this dish washer has really let the brand down. It never dried properly from the start - the workaround was too go into the menu and turn on the 'extra drying' option. While this worked, it uses more power so you aren't getting the advertised energy… Read more

consumption.

The main fault however was that it frequently failed to clean dishes, especially glasses, and would leave behind a residue of powder and dirt. This was despite regularly cleaning the filter and running clean cycles with Finish dishwasher cleaner. It would work intermittently so we would persevere with it but before long we would inevitably end up re-cleaning dishes by hand after they had been through a full wash cycle.

So, in just over 3 years of ownership (out of warranty now) we have finally had enough and are throwing it out to buy a new one - and it won't be a Bosch.

Don't waste your money on a Bosch – It washed fine when it was working,it was quite too, but 2 months out of warranty it died, drain pump failed, just not worth fixing. We thought we were doing the right thing buying a high quality German made machine, wrong. It was our first and very last Bosch. We have bought another brand, this one will be on gumtree soon.  Show details

Leaking Inlet Hose – Was working fine until the warranty ran out. Then it started leaking water throughout our kitchen. BOSCH Australia suggested two companies to service it and both quoted >$250 for parts and labour. UGH! Ridiculous. As the sole earner for a family of five I don't know how I'm going to afford it.

Check water light – After 3 years flawless service our Bosch dishwasher stopped working last week. The check water light constantly flashes, and the machine can not finish its cycle. I bought the Bosch because I wanted something that would last but I was wrong. It cleaned well, but I wouldn't recommend as it didn't last.

Was once a good machine – Bought a Bosch thinking that we would pay for quality and get a good life out of our new dishwasher. Just after 2 years just out of warranty the machine started playing up. Check water light would come one and stop the machine or put it into constant pump mode. I called Bosch and got the usual check the filter etc etc. Well another year later and… Read more

after many check water light faults the heat element has stopped working. Tired calling Bosch who were too busy to Answer and wrote them and email with no response.

So cant say I'd buy a Bosch Again.

It was such a wonderful dishwasher new, was quiet and washed well.. but didn't last as long as a cheap whirlpool.

No complaints – I bought the dishwasher two months ago after doing lots of research. My previous dishwasher which was about six years old had been dreadful cleaning about 50 percent of the load-which was small and often pre rinsed. Therefore I used to do at least one load of hand dishwashing a day. My new dishwasher has been a heaven sent gift. It's reasonably… Read more ·  3

quiet and washes even the hardest pots and pans beautifully. Haven't had to re wash any object to date. I also don't have to rinse the plates etc any more. Plastics are also cleaned well . Easy to operate and like the stainless steel finish inside. No more do I have to stand doing an extra daily dishwash by hand

Doesn't wash very well – This dishwasher is quiet, but doesn't wash the dishes all that well. We have water flowing into a worm farm and therefore can't use harsh chemicals, so we only use natural products, I am not sure if this is the problem. We always have residue and grit on cups in particular. The other problem is that it never drains properly, there is always water… Read more

in the sump (?) area, which is usually fairly dirty, next time the dishwasher is used that water is recycled all over the dishes.

Best dishwasher we have ever owned! – I spent a lot of time on this site reading reviews of dishwashers before this recent purchase, as I have never had the good fortune of owning a decent one! This model is not only quiet, it cleans perfectly - never any food residue or re-cleaning required. We have had it in use for two months now and I couldn't recommend it more highly. It is also… Read more ·  1

extremely affordable, easy to use, and very efficient. Other family members also purchased this model and have been extremely happy with it.

Might as well throw your money down the toilet – When I bought this Bosch dishwasher I thought I was buying a quality product. I assumed wrongly that Bosch built quality products which would provide me with years of trouble free dish washing. Bosch have got planned obsolescence down to a fine art. No sooner had the two year warrantee expired and the most expensive part on the dishwasher died… Read more

(control module). Well done bosch you have lost yourself a customer. If you read this review with the intention of buying a bosch dishwasher "caveat emptor". (buyer beware).

I thought Bosch would last longer – We bought my mum this Bosch dishwasher 2 days before Xmas in 2010,she is on her own and was lucky to use it once a fortnight,we purchased it from Clive Peters along with their 3 year extended warranty which is now useless as they are gone. The unit failed on 11.8.2014 which is just over 3.5 years with minimal use,had repair man come out and say… Read more

power board has failed but would not recommend fixing it as cost to much,very disappointed as the unit looks/is still practically new,we thought we were buying Bosch quality but looks like they to have gone down the cheap and nasty road,don't think we would spend that extra amount on a Bosch unit again. The unit did function properly while it was working but really expected it to last longer.Not happy Bosch!!

Total disappointment! – We've had our dishwasher for 5 years, paid $1400 - we decided to spend a bit more to get something good quality. It recently started showing an error code E24 when it starts filling with water. Paid a guy $100 to tell us it's an electronic issue and it's not worth fixing! He told us Bosch are very expensive to fix! Wish I'd done some more research when we bought it. We are gutted :-(

Good but wished it had lasted longer – I was quite happy with the dishwasher. I don't expect anything fancy, not fussed about how well it dried etc. Just wanted something to wash dishes. Error code problems after 4 years. It was manufactured in Germany and I wanted something reliable. I would have been happier if it had at least lasted 5 or 6 years. Anything beyond 6 years and I… Read more

would have bought another Bosch. Now I am looking to replace. Quiet, happy with the wash cycles For a reasonably expensive German dishwasher I would have liked it to last longer than 4 years.

Won't buy again – The most disappointing thing is not the fact it doesn't dry dishes, but the customer service, or lack thereof, when the unit failed just on 2 years. Three calls to service centre, then after a week of waiting was told to phone the repairer directly, only then to find Bosch had not even assigned the job to them. When technician did arrive was told fault would not be covered by warranty. Poor form Bosch. After sales service, doesn't dry well

First dishwasher in 10 years and loving it! – I don't know much about dishwashers but this one is quiet enough to sleep in the next room and cleans everything including baked on crud and dry weet-bix. The timer function is great too. Had it for a few weeks and very happy so far. Our Bosch washing machine is good too so pretty happy. Quiet, great cleaning power, timing function

Great dishwasher with flaws SMS50E52AU – Washes very well, especially for cups, plates and utensils, not great with pots, better to hand wash those, This dishwasher does not dry the dishes, you must open the door and pull out the drying racks, also to dry any containers, lids, etc you must remove them and dry them outside on your own drying rack. I love this dishwasher, however it… Read more ·  14

does not dry the dishes, is annoying to have to leave it open when the kitchen is in use.

would buy bosch again if they state what the dishwasher does and it is actually accurate Affordable, quality, quick. Does not dry dishes

Load of rubbish – I have always owned a dishwasher and paid extra for the European brand, it does not do what it was sold to do and I wanted my money back. It simply won't dry the dishes, no matter what they say it doesn't dry. I should not have to shake them down and dry them off, glasses should come out gleaming not soaking wet. Noel Leeming are refusing to… Read more

refund even though it's only a week old. I will take this further as I expect to have a dishwasher for at least 10 years, I won't be living with this one for that long. The explanation Noel Leeming gave is that it is a cost saving feature of the machine, yet if I need to set it onto the highest setting for 2.5 hours in order to get the maximum drying it kinda deafeats the purpose doesn't it? My old one took 40mins. I will go back to that brand. Quiet Wont dry

Bosch SMS50E52AU - just amazing! – We bought this dishwasher just recently and we are so happy with it! It is incredibly quiet and it cleans perfectly no matter what cycle its on (long/short/hot/warm). And - despite all the reviews here about no drying - it dries no problems. Sometimes water accumulates in the indentations of bowls or glasses when they are upside down, but… Read more ·  2

honestly, that's to be expected. We just shake it out, and put them away. Its really not an issue. We love our dishwasher. It has made our life so much easier.

Also, we bought it from Appliances Online - can't recommend them highly enough. It was ordered and delivered within 24 hours. They can install it too. Very professional. reliable, inexpensive, energy efficient, quiet, cleans and dries well, short wash cycle option

Excellent – We love it! Use the normal wash with the variospeed mostly. Have also used the quick wash which is great for lightly soiled dishes, and the intensive setting which does a great job on pots and pans. Plastics don't like to dry on the quick wash but then again they didn't dry in the dishdrainer either. No problem, I just whip the tea towel over… Read more

them. We looked at the dearer Bosch models but couldn't justify paying a couple of hundred dollars more for an extra wash program or stainless steel finish. Overall a very efficient dishwasher and very happy that we bought it. Very, very quiet, hardly hear it working. Not too many buttons and settings and this model is made in Germany. Nice sturdy feel about the appliance. Can't leave the door ajar. I would like to air the machine sometimes. Guess I'm a little pedantic.

Not happy with this at all – Have had 2 Westinghouse dishwashers and expected it to at least wash. This machine does not clean properly, I have to dry the dishes myself when I take them out. It is more effort than doing the dishes by hand. I have used this for 6 days and I hate it. Will be going back to the shop when they open after the holidays and telling them to shove it.… Read more

The supplier supposedly said he has one and recommended it, I think he has so many he can't sell he thought he could get rid of one. I was warned never to buy a Bosch water heater, I will now add never buy a Bosch dishwasher, maybe they should stick to power tools. I have upset my husband who thought he was buying a good thing but it is a piece of rubbish. And yes I used the recommended Finish detergent and rinse aid and yes I left the dishes long enough to dry, I think 24 hours is long enough, don't you?

Doesn't wash properly, doesn't dry. Why buy it, get one that works as it should.

Good dishwasher, but a few issues – Decided to upgrade from an old Electrolux to this model after doing a bit of research. Chose it due to following key features: quietness, half load, quick cycle, height adjustable racks and flood protection. Does a good job of cleaning and controls are nice and easy to use. Machine feels sturdy and solid. However, in 2 years of using, we had to… Read more

get it looked at by service person 3 times. First time was a clogged waste pipe, which apparently was not covered under service warranty but Bosch didn't charge for it - credit to them.

Other two times had to do with too much water going in!

We were told that the water pressure is too high in our house and we need to fix that before they will do anything. While it might be true that water pressure is higher than average, surely Bosch engineering should factor in appropriate valves into their design to cater for different pressure conditions. After all we were told that we need to install a pressure reducing valve - so why not have this as standard on these devices?

We have no problems with our washing machine or other devices, so find it a bit hard to accept that this is a problem that we need to fix rather than Bosch. Something to consider when buying. Good clean. Quiet. Good ergonomics. Sturdy feel. Can change heights of racks. Had to get service man out 3 times. In take valve gave up once and similar problem again after 6 months.