Bosch SMS50M22AU / SMS50M28AU

Poor lifespan for premium brand - Update: repaired under ACL – Purchased this close to 4 years ago when replacing a Fisher & Paykel that had been going over a decade. Thought I'd pay a bit more to get a premium brand that will last at least as long, but was sadly mistaken. Now getting the E09 error that others have mentioned here as well. Water stays cold, so looks like it's heating element, which after… Read more ·  1

researching found out requires a full pump replacement on this model. Not that Bosch support were able to share that, they would have just sent me a tech with callout fee and minimum labor charge. Looking at $500 for a repair, I rather look for a new one, though will steer clear of another Bosch and would certainly not recommend one. Less than 4 years lifespan for a dishwasher purchased for close to $1000 seems ridiculous. Has anyone pursued similar under Australian Consumer Law?

Edit: Bosch have since come to the party and replaced the heatpump free of charge, sending out one of their own techs. Updated score accordingly. Recommendation for others: - contact Bosch support during Australian Business hours, the local call centre guys are much more tuned in than the UK/US ones. - research life expectancy of your out of warranty appliance and make a claim to them in writing (email) for coverage under ACL. Once I provided those details and proof of purchase and followed up with a phone call they came good. Also brownie points for good appointment comms, several SMS messages confirming slot and tech call 30 mins before attendance.

Not as great as anticipated - want my old Asko back – Well, I've owned this dishwasher for about 3 months now and it's time I wrote a review for others considering purchasing. In our last house we were unaware of how fortunate we were to wash our dishes in an Asko dishwasher we picked up years earlier at an auction for a steal as it had a mark on the side. When we moved I chose the Bosch… Read more

after it was recommended to be a great dishwasher at a mid price ($880). While it washes dishes it is NOTHING like our old Asko. Dishes need to be rinsed beforehand or you will be re-washing and despite having a variety of functions I am always using the pots/pans cycle because I fear the dreaded re-wash at the end. Also the build is no where as sturdy as the ASKO.

The Asko would literally tackle a dirty roast pan with gusto but I would never in a million put a dirty dish like that in the Bosch. But at ~$600 cheaper than the ASKO model this may be a fair trade off for some people who are after a mid range dishwasher that does an OK job. Next time I will spend more and have an Asko or a Miele.

The Bosch is very quiet, however I would prefer more noise if it meant a better wash.

Nice – Installation easy and straightforward. Love the fact that there are only a few choices for program settings. Found some of my dishes still a bit dirty on the quick cycle of 30 minutes. I find that by prewashing for 15 minutes before the quick cycle works pretty good - a lot quicker than the over 2 hour cycles. Drying is good and little… Read more ·  1

condensation left on the dishes. I got this machine for $800 from Good Guys as it was last in stock but usually over $1000. I also chose this particular model because of the low decibel score 45db compared to others topping 52db. This was particularly important as the dishwasher is close to the main living area. I must say it is equivalent to the Meile we had and might I suggest slightly quieter. Not really impressed by the top rack as it was difficult to work out how to lower it, took me several goes to get it up and down, best do this when it's empty. On the lowest setting I found the arm was hitting plates in lower rack and therefore not cleaning properly so I've learned that if I have lowered it I'll only put low lying items in the bottom. Choice gave this product an overall score of 75% where 80% was the highest in the dishwasher category. Overall I'm very happy with it.

excellent service from Bosch – the team at Bosch have been excellent in the way they have handled my issue. Ebony in particular was so prompt and polite in her approach. The dishwasher itself is outstanding and cleans really well and is quiet. But I just happened to get faulty one that has some problems and Bosch Australia did a great job in providing me with information and were exemplary in how they handled my situation. Thank you. Show details ·  1

Great dishwasher – Cleans almost perfectly. Great price. Looks fantastic in my kitchen. Very easy to use. Can fit a lot of dishes at top and bottom. Only negative is that the moveable pieces on the racks can sometimes pop off which is annoying. Overall, a great product and would definitely buy again.  Show details ·  1

Very Disappointed with Bosch - only lasted around 5 years – We purchased a Bosch dishwasher (SMS50M28AU) as we expected quality and reliability. The dishwasher started to malfunction after just around 5 years. The first symptoms were not starting as usual, warning lights came on, ‘Check Water’, delayed start, unstable programs … Checked dishwasher many times, cleaned regularly as per proper maintenance,… Read more

but same problem persisted until it did not start at all. Has anyone had similar problems? For the money we paid we expected it to last many years. We used it approximately 4 times a week. It was a decent dishwasher when it worked, easy to use, quiet, dishes were clean most of the time. Purchased April 2016 at Harvey Norman for $1005

Have the same problem. Machine worked well for 4.5 years and now has error E09 – Hi. I have exactly the same problem as the previous poster Mr E. Our Bosch machine worked flawlessly from new until last week when it shows error E09. Its not warming up the water and the error code online says the heater element has failed which seems to be a serious problem. I must say, I've never had a dishwasher pack up on me before -… Read more

I've normally replaced them as a matter of upgrading for something newer. Disappointing that the Bosch items don't seem to last more than 4-5 years these days. I wonder if this was part of a recall Bosch did on dishwashers?

Great – I chose a more expensive brand this time and haven’t had a Bosch before I was hesitant about the cutlery tray up the top on a slide shelf but I will never go back to a basket style. It cleans much better. I don’t honk the filter stays as clean as it should.  Show details ·  1

Good price for a great dishwasher – We have been so happy with this dishwasher. The adjustable rack up the top means all the wine glasses fit in perfectly. The timer function allows us to schedule the cycle to start while we are asleep, this means we are using power in an off peak period. If you need a quick wash you can halve the cycle time although we mostly use the Eco setting and this works perfectly. The filter is easy to remove and clean.  Show details ·  1

Excellent value for money dishwasher – Whisper quiet. Nice clean dishes. Option to cut time to half is excellent, always use this option and dishes always come out clean. After going through 3 dishwasher over 15 years Im hoping this one will last for years to come. Only paid $980 so not an expensive dishwasher by any means.  Show details ·  1

Very happy! – We bought a place and the dishwasher didn't work and on the hunt for a new one we came across this and so happy we went with it. It has been exactly what we wanted. We had a few features we wanted such as delay start and child lock. Absolutely love the top cutlery shelf which then frees up the bottom area to fit more in it. It is quiet and with multiple settings suits us perfectly.  Show details ·  1

Good dishwasher – I love my bosch dishwasher. I can't live without it. Washing dishes are such tedious everyday chores. I really appreciate my husband to convince me to buy this. I reckon this is second best dishwasher. I believe that best one is miele. However this is quite decent for a price. Especially I like the cutley tray on the top self. It washes spoons and… Read more ·  1

forks very thoroughly. Annoying thing is I can't go to bed while it is running since it doesn't have the function it opens a door automatically when it finishes.

Great Dishwasher!! Very quiet! – I purchased this dishwasher on sale from the Good Guys. Being told to look for the one made in Germany, this is made in Spain, but for the price it was too hard to miss. Amazingly good dishwasher. Cleans the dirtiest of dishes, and does so with little to no noise.  Show details ·  1

Two years on and extremely happy with purchase – Before buying this I did lots of research and it seems to have paid off. We have been using for almost two years and I don't think it has let us down once. Surprisingly quiet and seems like it is always working efficiently. The dishes are nearly always totally dry, except where we have made a mistake in stacking it. The only thing I don't like… Read more ·  1

is the stainless steel cover is thin and buckles when you press on it, although it always regains its shape so probably doesn't matter. Very occasionally the tablet doesn't dissolve properly, but again it may be something we are doing wrong.

All in all this has been one of my best purchases ever, would recommend this or a similar one from Bosch.

Extremely quiet and efficient – This is the first dishwasher I have ever owned and I fail to see how one could be much better. It is very quiet, so much so that I struggled to believe it was actually working. It cleans to perfection every time and there is plenty of space to stash dishes, plates, and bowls.  Show details ·  1

Bosch dishwasher – I purchased the Bosch dishwasher as it is on sale at Harvey Norman. Although u have several programs for choices. But 3 of them take more than 2 hours to finish. The last choice is 25 mins. The worst thing is it can not clean the dishes well. I have to remove all the dirt completely before putting them into the machine. Otherwise, the dirt still remains on the dishes after washing.  Show details

still happy with my purchase – We bought a new dishwasher a year ago and have had no issue with it. Love being able to elevate the trays as it makes it so easy to place large pots and lids in it for washing. I'd love to find out exactly how much water is being used for each cycle though.  Show details ·  1

So quiet! – This dishwasher cleans really well and has some great features. The optical detection system is clever and means you use less water each time. It's also very quiet, so much so I had to check if it was actually running the first few times I used it. It's a recent purchase so I can't comment on longevity. It seems a touch smaller on the top tray than our previous dishwasher though.  Show details ·  1

My Kitchen Lifesaver! – I love this dishwasher. It is so quiet that sometimes I have to check if it is operating! The cutlery tray is great! When you load put all like cutlery side by side. This makes unpacking so much quicker. It cleans very efficiently. It gives you many options to accommodate heavy duty cleaning, quick wash, glass, eco wash etc. I am very happy with this machine!  Show details ·  1

Disappointed with rinse aid – Would agree with other comments of the enormous amount of rinse aid that it uses. Haven’t noticed this with other dishwashers. I was thinking about changing rinse aid brand when I read the similar reviews. Could this be a fault with this brand. Overall, dishwasher runs quietly through the cycle.  Show details

Drives me mad – Cleans and is pretty quiet. But goes through rinse aid like nothing on earth, dishes still wet. And for a family of four, is too small internally. I've had it for a year but will replace it soon. what more can I say? If you like to cook or have a bigger family, perhaps try another model or brand  Show details

Good solid unit – Cleans the dishes well. Reasonably quiet. However, does tend to block more often than others. Flood protection comes in very handy.The instruction manual was easy to read and understand. The unit tends to use more rinse aid than my previous dishwashers. Do not work very well with finish, tends to leave residue behind.  Show details

Great dishwasher – Cleans dishes squicky clean even you pile up dishes and plates. It’s quiet and sometimes we forget that it’s running. We bought white as we have white kitchen and it fits perfectly and looks sleek. Easy to maintain and clean. Love the cutlery section which is located above the first rack. Easy to lay all the small children cutlery.  Show details ·  1

Good clean and easy to use – Looks very nice and cleans very well. Has lots of different settings functions and attachments and different time settings. Has a good finish so its fingerprint free front has child lock and cutlery racks and knive trays and shelves everywhere would recommend this dishwasher as its exactly what i wanted.  Show details ·  2

Couldn't be without this – Easy to use and stack. Always cleans perfectly. Has a range of settings, but we use the economy quick cycle and our pots, plates, glasses etc are cleaned brilliantly. The stainless steel looks brand new and i only ever wipe it over quickly. The internal filter is easy to clean and slots easily back in. Our bench space is always clean as we stack as we go. Love Bosch products and this is another outstanding item from them.  Show details ·  1

Excellent dishwasher – This is our second Bosch as we loved the first one so much. It's very quiet, you would not even know it was on, cleans perfectly almost every time. We only was it had a cuttellery tray as the basket takes up a lot of room on the bottom wrack.  Show details ·  1