Bosch SMU68M05AU Questions & Answers
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I have been given this model Bosch dishwasher which was no longer required by the owner due to kitchen upgrade Reno. It was said to be working up to the time of removal. Everything regarding hoses and power cord & supply switch have been connected and checked several times. There’s no ‘light’ showing on the control panel nor will the door open. Is there some sort of reset procedure to get it operational?
Hi, our machine has no power at all when you press on switch? Power point is fine, turns on other appliances. And I have attempted to locate the thermal fuse does anyone know where it is located on these machines as it was working fine and then just stopped and I have a feeling it could be the fuse thanks Julian
We had the power board go in ours. Cost a bloody fortune to replace as we are rural and they've got to come and quote, go and order the part and come back and install. Two lots of labour and the part. May as well of bought a new one.
Power board gone, part $432 so even DIY is expensive. New Aldi selling tomorrow same star rating as Bosch on choice magazine, $380 new, only comes on once a year-luckily its tomorrow.
Hi, has anyone had issue with no power at all when press on switch? Power point is fine, turns on other appliances Scott
My exact machine did the same we found a small chip in the power module had shorted causing a burn mark in the white plastic box I’ve contacted Bosch to see if the make a replacement if not il be on the hunt for a new dishwasher
Hi Scott, Thanks for your question regarding the Bosch dishwasher. This issue would require a service call. Feel free to contact us on 1300 369 744 to arrange this. Regards, Bosch Home Australia
E19 error and cant seem to find the part to fix it
Hi Kim C, Thanks for your question. We're sorry to hear that you're having issues with your dishwasher. We'd like to help, if you contact us on 1300 369 744 well investigate for you. Regards, Bosch Home Australia.
Were does the water come in the bosh dish washer
Hi Bev, Thanks for the question regarding your Bosch SMU68M05AU. There is a hose attached to the back of the appliance that you connect to a tap in your kitchen. In the cavity itself there are multiple points of entry on the back wall that go through the two spray arms. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
I have the problem of dishwasher turning off and restarting itself . This seems a common problem with this machine. what would the cost of repairs be and what is involved.
Hi tubby, Thanks for the question regarding your Bosch dishwasher. The are multiple factors that can determine the cost of repairs. One of the main ones is your location. Please contact our service team on 1300 369 744, option 1, to discuss. Regards, Bosch Home Australia
Won't wash no errors coming up water not going in
Hi Marie S, Thanks for the question regarding your Bosch SMU68M05AU dishwasher. Please check installation: If tap is turned on, If flow limited has been installed. If you need any more help, feel free to contact us on 1300 369 744. Regards, Bosch Home Australia
I have a bosch dishwasher and it keeps coming up with error 25. Some times it won't start. On a 29 min cycle, I've tilted the dishwasher at about a 35-45 degree angle and then the dishwasher starts, but when there is 14mins left it comes up with the error 25. I pulled the pipes apart and cleaned them. Replaced the drain pump, checked for blockages near the pump and its all clear. I feel like its a sensor issue, but I don't know what it is?
Wish I could help. Similar issues, just pulled it out and replaced it with another brand. I also sealed both the drain pump and the heater/pump circulating pump still the same problem water leaking somewhere. Probably a common fault?
Hi Peter H Thanks for your review, we appreciate the feedback. We're sorry to hear that you're having issues with your dishwasher . Please email us at socialmedia.au@bshg.com and quote BSH5384, we would like to arrange a goodwill assessment, please provide us with your contact details. Regards, Bosch Home Australia
Similar to a few others here, my 4 year old Bosch dishwasher is switching off after a few minutes, and wont switch on again. If left for awhile, eventually I can switch it on again but it soon stops again? Can anyone please tell me what needed to be repaired/replaced to fix it?
Hi, I ended up having to get my dishwasher fixed and paid about $450 ! I would not recommend this dishwasher to anyone.
Help E25 - I have cleaned filter and removed the white cover and there was an item but the wheel moves, replaced everything and have been through this process 3 times each time it doesn't drain and E25 comes up. What now?
Hi RiV, Thanks for your review, we appreciate your feedback. We're sorry to hear that you're having issues with your Bosch SMU68M05AU Dishwasher. We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Hi my dishwasher keeps giving e14 error message shortly after turning on. The check water light comes on. Is there a way I can fix this without a technician coming out?
Hi Disgusted,
Thanks for the question regarding your Bosch SMU68M05AU Dishwasher.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
My dishwasher used to have a cycle for about 45 mts. Suddenly it has changed to a cycle going on for 2 1/2 hours. I am unable to reset it for a shorter cycle.Can anyone advise me how to do it?
Thanks Frederick
Hi Frederick,
Thanks for your question regarding your Bosch SMU68M05AU Dishwasher.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
Thanks for the offer. This morning when I switched the machine on, I found it had reverted to the original setting.
So everything is fine now
Frederick
My dishwasher stops during the cycle, then restarts and stops again restarts and eventually it completes the wash cycle, this can take up to 10 hours to complete. All items in the dishwasher are clean, can any help with this mystery?
Hi Chrish,
Thanks for the question regarding your Bosch SMU68M05AU Dishwasher.
We'd like to help you investigate, so could you please contact us on 1300 369 744 to discuss further.
Regards, Bosch Home Australia.
SMU68M05AU - Has anybody else had the issue where the machine runs for 30 seconds to 3 minutes, then loses power? If you turn off the power at the wall for a minute or so, the machine will start again, remember where it was on the wash cycle and continue for another 30 seconds to 3 minutes before losing power again? If so, what was the fix? The machine had not been used for 3 weeks while we were on holidays, and then died on the first cycle on return.
I also had a few incidents where it starting leaking and had error message twice, when plumber came machine started fine and continued to run ok. He suggested perhaps something was blocking hose and run it empty a few times on hottest cycle to clear out as much as possible. To be honest not really sure what problem was but suspect water leak was causing my power to switch off as precaution. Plumber did adjust and check all my hoses were attached properly. Best of luck
I don't have an answer, but I have the exact same problem. 3 weeks away as well...
Hi
I just had my Bosch dishwasher SMU68M05AU/25 repaired with a replacement control board. It is working now but a red light between the check water and rinse aid indicators comes on when the appliance is turned on. This light has never appeared before the repair and the service techs and Bosch are puzzled by what it is as it also doesn't appear in the owner's manual. Can you please shed some light on this? Thanks, Angie
Angie, My Bosch ran for about 8 yrs without any issues, but then started to display occasional E15 error codes. I searched Google and Youtube for solutions and found drain pump wouldn't shutdown at end of cycle, indicative of leaking seal and minute amount of water in base below sump, was causing styrofoam disk to float on microswitch triggering anti-flood circuit? I removed bottom kick plate and jiggled this disk which allowed reset and continued operation of dishwasher for months until, increasing occurrences resulted in service callout. Technician changed switch and we ran 2 more cycles, before another fault. 2nd callout advised by tech, a new sump required quote $300, which was ordered. He ran various diagnostic tests and left to return when parts arrived. Machine wouldn't start after 2nd visit but we expected followup within week. 3rd visit to fit new sump and disclosure that machine hadn't run since 2nd callout and further testing revealed Siemens main board failure and further $300 part needed. At this point we got cold feet given cost of parts and age of dishwasher and asked for replacement recommendations.
Tech advised Beko due to price and warranty periods. He claimed most appliances today were throwaway after a couple of years due to short warranty and cost of parts to repair. We have replaced with Beko in Mar 2018 and found it to be quieter, quicker, cleans better and plastics dry better due to steam gloss fan assist at end of cycle. The replacement Siemens motherboard may be the cause of your problem. Most of these appliances share similar components from the same parts suppliers across brands including Beko, Bosch, Siemens, sometimes the same board fits multiple machines.
I have a Bosch SMS68M02 AU/50 Dishwasher which has worked perfectly ever since it was installed in May 2013 however, it now displays Error 14 and Check Water. I have checked the Water Supply Inlet Valve, the Waste Water Pump and the Filters and they all appear to be in good condition. What is Error 14 and what should I do next?
You need to get a SERVICE tech out. We found that our unit - had nothing to do with the error at all. It had to do with the drain pump, not measuring the water levels correctly and therefore assuming that there was a water issue. Once the drain pump/heater was replaced all worked well. Service tech from Bosch know how to diagnose this issue, and will save you a lot of heartache. I was close to throwing my unit away.. but it has been reborn again!
I have a Bosch SMU68M05AU, at warranty +1 year (must be the Bosch half life) and getting the EO 1 message. Seems like a common failing. Is it the heater unit or pump, or are they the same unit?
Heating elements are built into the main main pump unit. You need to replace both.
The heat pump is the one unit, which measures the water quantity for the load (dishwashing). If the heat pump fails it then activates the drain pump to exit the water. We found that the technician replaced the heat pump - as a last resort. As he did not seem to have this as the issue. When he decided to change it - all of my issues went away. He then explained to me - that the heat pump - was failing and therefore providing the issue that we had. Get a service tech in - unless you're pretty handy, as the items that need to be replaced as well as access is fiddly and specific tools and ways of access are required- which only an experienced service tech will be able to do within an hour. Hope this helps!
There is life left in the Bosch. Gave the company a call and was assisted by a helpful tech rep. A 'reboot' of the dishwasher has removed the error message. We shall see how it goes, but I can't fault the telephone service received from Bosch (Australia). OP
I am having issues with my dishwasher smu68mo5au/28 fd9011 01347 sn 010110250560013476, e15 error with pump continuously running even if the door is open.Have to switch off the power to turn off, have reset it by tilting the machine but same thing happens again. Service call is $99 plus parts plus labor $20 for 10mins. This service will cost me approx. Over $350.
Q. Is it worthwhile repairing? It's 6 years old
Under australian consumer law if you paid a reasonable money for an item it should last for decent time. If you compare a lg/other brands which are half the price what I paid for and if last for 5 years only you can buy a new one. Bosch name sounds good but the products are getting rubbish, I expected this machine to last for at least 10years for what I paid for??
I don’t have an answer I’m sorry but I’m just wondering what you ended up doing with your dishwasher as we are having the same error code and our machine is 5 and a half years old??
Hi Ami , don't bother fixing it just get a new one.Yeah learn your lesson don't buy Bosch ever again as nothing is made in Germany as it used to be. They use cheap parts and you pay premium price for Brand name. LG is reasonably priced, excellent customer service and last longer than Bosch. Hope this helps and good luck shopping :)
I have a SMU68M05AU/28 that is showing a error code E20. Is this an easy fix and cheap or should I be considering getting a new one?
Also how long does the warranty last on these models?
Not sure about the cost of repair but l suspect it would not be cheap.
That's what I thought.
Hi, we have a Bosch SMU68M05AU/51 that is only around 4.5 years old. The washer works and then just switches off and the display is dead. I switch the power off and then back on and then is runs for a few minutes and we have to repeat the process. Any advice as thes was a top dollar purchase and I expected 10 to 15 years from this product.
Get Bosch service agent via bosch web site to come out and diagnose the problem.
While you are waiting google Australian Consumer guarantee and follow what to do.
My dishwasher is currently switching on and off during its cycle. Not sure about your problem but l am waiting for my dishwasher to fail completely and then l will replace it with another brand. I am not going to waste my money on an expensive service call and parts.
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