Bosch WTB86200AU

Never Worked From Day One – This dryer has never worked properly from day one, stops every 5 minutes flashing blocked condenser light. Filter is clean, condensor is clean, both washed with detergent to remove any wax build up as suggested, you restart it and it stops within a few minutes saying blocked condensor again. Have checked pump sump, which is perfectly clean, pump… Read more

operates correctly, no faults there. Bosch NZ have been no help at all, was informed by local supplier that Bosch have discontinued manufacturing condensor dryers, I wonder why? Perhaps too many dissatisfied customers. It must be great to be that big you can ignore your customers and just walk away from a problem.

This a crap dryer – Sheets get tangled because it doesn't reverse when drying and the damn door isn't reversible to change hinge sides.... For how much this dryer is I expected a lot more.... Rubbish... Show details

Beeps and stops constantly – This is an awful dryer. It stops a minimum of 4-5 times every load and beeps to empty the condenser even when spotless. We’ve called repair people out costing $300+ Show details

Perfect dryer, condensing operation means it doesn't need to be plumbed in – This is the only dryer I've ever had which doesn't leave the clothes over dry. Ironing isn't necessary and drying is quick and easy. At the end of a wash simply empty the condenser. Highly recommend my Bosch. Show details

It is perfect – I love the 10kg size. I can fit a king size doona and pillow cases in it for drying. I'm in love with the condenser dryer as the dryer doesn't need venting. You can have the dryer automatically drain the water out or you can just pull the draw out and empty it.  Show details ·  1

Bosch WTB86200AU - Not surprised its discontinued! – Just at the tail end of a 2 year battle with Bosch to get a refund for this condenser dryer that wouldn't dry clothes. In short, Bosch says its my fault for not cleaning the machine properly (which is untrue). They also say they have not had problems with other customers (clearly also untrue based on the other reviews). I now have to decide… Read more

whether to make a "not fit for purpose" consumer claim in court. I bought the dryer for over $1,000 in 2016 from Appliances Online. It stopped working properly around the 2 year mark. The repairman came and advised that there was a problem with the pump. Because it was a known problem, Bosch covered the pump replacement. Machine worked for a few months and then, like all of the other customers below, it would stop constantly during the drying cycle and have to be restarted. Eventually it stopped drying completely. The repairman came and recommended a full factory clean because the bottom of the dryer (which was inaccessible) was probably clogged with a lint and moisture sludge. The cost of the factory clean would be $660 and I would have to go without the dryer until it was returned. Also, they could not guarantee that it would not clog back up. I decided to just get a $500 basic dryer (which has worked faultlessly) and seek a refund from Bosch. I am interested to hear from anyone wanting to participate in collective action against Bosch for a refund.

Bosch dryer – I am so incredibly disappointed with this dryer, have had other Bosch products that have been fine but this is very frustrating. I was only ever advised by Harvey Norman That I had to clean the lint filter which is totally fine but then I discovered it keeps beeping and there is another filter that gets filled with water. We were advised to check… Read more

the level of the dryer and we did this to no success. They dryer is crap and you have to monitor it every time you put clothes in. Do not purchase, if I could swap I would.

So so bad - do not purchase this dryer!! – We have had exactly same problem as all other reviews, Bosch blame us and told us to clean out filter etc, which we do every 10 mins!!! The damn thing stops after 10 mins, and beeps and beeps. Do not bother !! I have lost all faith in Bosch products and their customer service. Show details

Keeps turning off, doesn't dry clothes properly – I bought this dryer after a great experience with a Bosch washing machine, but it feels like this products was made by a different company! I've had it for 3 years now, and it has decided that it will turn off every 10 minutes during a load. This is extremely frustrating and makes it almost unusable. For an expensive product and a premium brand,… Read more

I expected something which would actually work.

And let me guess, someone from Bosch will comment below and ask me to call them, at which point they will not solve my issue.

Bosch WTB86200AU constantly turns off – Hi forum, we have the Bosch condenser dryer with the constantly 'turning off' problem. After reading the forums and exploring the web three things became very clear to me, it is a very common problem, cleaning the lint and heat exchanger filters of built up lint made no difference and finally Bosch are not interested in fixing the issue! The… Read more

units have a high energy consumption, 1800 W/hr meaning the units run extremely hot, (if you touch the back of the unit they are very hot). I suspected the dryer was turning off due to TOL, (ie thermal over load). To test this theory I ran the dryer on our kitchen table which was a much colder environment (~10C) and a much larger room than the small space the dryer has in the laundry. Viola, the problem went away! For the first time ever the dryer completed its full cycle.

I suspect these dryers are not suitable for small spaces, the high amount of energy the dryer puts into a confined space heats up that space, resulting in the dryer switching off due to thermal overload. Obviously Bosch will not admit to this as we would all have a claim on them for selling us a dryer that was not fit for purpose and that their instructions do not specify any constraints on where or how the unit should be placed.

Try your dryers in a colder environment, ie garage, kitchen table, outside or whatever ( sounds bizarre I know) and let me know how you get on.

Happy Drying - John..

PS: We plan to run our dryer with the laundry door open in future..

Doesnt dry, switches off. I rang bosch and there was no help – Had the dryer for approximately 2 years. It has never worked and switches itself off and leaves clothes wet. I rang Bosch as per the other reviews. I was told that it was maybe the size of loads, but i explained it doesn't work regardless. They told me to call back later in the day to book a technician at a cost of $200, even though it is evident from reviews that this is a product fault. Poor product and very poor service. Show details

Very frustrating dryer!!! – It takes 3 days to dry anything! It constantly turns itself off even when the filter is clean. We've had it serviced. Apparently it’s a software issue. Worst dryer ever!

Doesn’t dry, constantly stops and needs filter cleaned – We purchased this dryer in December 2016. It worked fine for the first 12 months and since then has been an absolute pain. It doesn’t dry clothes (I’ve been told that ‘cupboard dry’ should be damp to the touch so they finish drying in the cupboard - seriously?!), and every single program stops at least once and requires you to fiddle with the… Read more

filter. Our filters are all clean, literally you need to open the various filter areas and then it resets itself. Absolute rubbish and very disappointed for the price and brand.

Heat exchange problems – Initially I had no problems with this dryer and now I have ongoing issues with the heat exchanger And the dryer stopping before clothes are dried. I have replaced the exchanger recently and I still have an ongoing problem. Disappointed as this is an expensive dryer. Show details

E90 error electronic fail – bought it as matching unit to the frontloader which has been great didnt want a vented unit so went for this model say no more after 11 months e90 error machine is down for last year pay the extra for warranty extension you will need it Show details

Won’t dry. As simple as that – Whatever the drying programme selected, the machine (brand new) switches off after 5-10 minutes. Our doona cover still isn’t dry after multiple restarts over 4 hours. It’s abrams new machine boasting ‘sensitive drying’. Absolute rubbish and at over $1200 expensive rubbish at that. We’ve demanded a solution or a refund. Let’s see what happens.  Show details

Hot sided dryer – I've been told it is normal for the sides of the dryer to become almost too hot to touch. Is this normal? I was also told the that the unpleasant "hot machine" smell was due to overuse of soap in the wash causing a chemical smell when placed in the dryer. Could be the cause, but I don't think so. The clothes, towels etc get almost dry by the end… Read more

of cycle but need to use the extra 15 minutes cycle to finish them off. I don't currently trust the dryer.

100% Cotton sheets bundle up during drying cycle – Model WTB 86200AU/A8. Discovered after several months of use that 100% cotton sheets bundle up. Called the Bosch Technician - he confirmed that all Bosch dryers only tumble clockwise. Of course I was expecting the dryer to tumble in both directions, clockwise and anti-clockwise. Don't know if the same product WTB 86200 is sold in Europe - they are… Read more

manufactured in Poland. Surely the reviews in Europe would pick up on this issue of clockwise only operation. Otherwise, the dryer operates very well. Thank you Bosch.

Good dryer, but has a flaw – Definitely a step up from vented dryers. It dries all kinds of fabrics really well, less creases, no shrinking, and cleaning is quick and easy. However, it has a major design flaw. Twice already a zipper was stuck in the small gap just behind the door. Lucky I noticed the strange noise and was able to pull it off before the zipper broke and… Read more

fell inside the drum.

First time it happened I thought it just a coincidence, but it happened again and zipper was stuck in the same place. Such a shame because I was very happy with this dryer until that happened.

Expensive Piece of Junk – Buyer beware!!! The dryer is poorly designed and has a pinch point within the machine. Should any debris become loose during the cycle it can and will cause the drum to seize. This in turn comes at a lovely $120 surcharge as the garbage design of this product is not covered by the warranty. Ridiculous that a machine of this calibre is not tested to ensure that nothing can jam.  Show details

Disappointed! – Can only use it on Mixed load - seems to be the only one that works well. I try to dry the dog's polar fleece blanket and the dryer insists on turning off after 5 minutes leaving the blanket wet no matter what setting I use. Also the instructions are useless, they only tell you what the settings are and not what to use them for or how.  Show details

Worse Dryer we have ever had – We have the Bosch Front Loader washing machine which is fantastic so when the salesman recommended the Bosch dryer I didn't need much convincing. However I hate it. It is the worse dryer we have ever had. Have tried many of the cycles and they are hopeless (some cycles taking 3 or 4 goes). We now do it on timer (usually 40 minutes but normally… Read more

have to do it twice). Sheets roll into a ball so need to constantly unravel or they will "NEVER" dry. The only good point is that it looks good (hence 1 star). This is not a cheap dryer which makes me more disappointed.

Better washing machines out there – Ours worked well for a bit but broke down after a few months. We are not sure if it was our fault but we have never had any issues with washing machines previously so most likely a quality issue. Save your money and buy a different model or from another brand!!  Show details

Terrible disappointed broken for the second time & its 10 months old!! – broken at 6 months - button off a pair of jeans got out of the drum & this is apparently my fault no warranty & cost $170 to get fixed. Now at 10 months it has happened again becuase the product is defective & isnt made to dry clothes clearly becuase small parts that come off clothes eg buttons etc get to the outside of the drum my previous dryer… Read more

a fisher and paykal vented one about $500 worth is still going after 10 years if any bits got loose in the wash it would go in the lint collector or the bottom of inside the drum not out into the belt but the $1649 dryer cannot do this please explain Bosch I feel disappointed and ripped off we spent this much on a dryer as we have a large family work and require this to make our household run efficiently this product has disappointed all expectations lucky the idos washer we brought at the same time hasn't had any issues.

I will be calling the place of purchase and discussing my options under the Australian consumer law as I feel this dryer does not do what it is advertised to do.

When I previously contacted bosch the first time they were absolutely no help and let a loyal customer (my old bosch washer is still going after 10 years just too small) take the bill for a ill designed machine told me they'd contact me but never did how's that for customer service what service! Dont purchase this product you will be sadly disapointed when it breaks down this often

So far so excellent! – Our Electrolux condenser dryer stopped working after 4 years of very intense use. We were very happy with it but wanted to buy a different brand in the hope it will last longer. We first of all bought the F&P condenser dryer, within 3 days we sent it back to the Good Guys (see other review). With no fuss we had a Bosch delivered the very next… Read more ·  1

morning. Put a few different types of loads through and it dries everything perfectly, just like our old dryer except it's much quicker.

We're very happy with our purchase. I hope we don't hit the few problems others have had with this model (which is why we didn't go with this in the first instance).

Only five months only and now needs a technician – I am so disappointed with this dryer. I've had problems with heat exchanger light coming on constantly almost since I have had it. I clean the damn exchanger nearly every load to keep it clean. I've cleaned every nook and cranny I can in the dryer without pulling it apart to void the warranty. I've also had it overheat on one occasion despite… Read more

the setup being correct. It's a shame, I have a Bosch washer and and had a previous Bosch tumble dryer and never had a problem with them, I find myself always fussing with this dryer. I have now had to book a technician to come out. I did a lot of research before I bought this dryer and my Fiance is fuming it is such a terrible dryer, he's so sick of it he wants to purchase a different brand. Beware, I think it might be similar to the some jelly junk in the belly I can't get to, which is surely a design fault. I hope it's not that or I'm sure I will be charged the service fee on Thursday! Very disappointed and sadly the bad reviews I had read are true.

Best appliance I have bought hands down – Perfect dryer easy setup very easy to use. I love the child lock button, use it everytime. Dry clothes fast and is very good to maintain. There are many options and functions you can use. First time buying a Bosch appliance must say I am a very happy customer. Thanks Bosch  Show details ·  1

Could be a good dryer - but has a design flaw that will stop your dryer working – We've got the dryer for a bit more than a year. It worked fine until about 2 weeks ago and I was happy with it. But then, in the middle of drying the dryer stopped and the condensator indicator light kept flashing. Note that we are not using the container, but have a hose connected that goes directly to a sink. I cleaned all obvious for users… Read more

servicable bits and it started up again, however, the dryer stopped again with the same issue. I came across a page where users discuss similar issues with those Bosch dryers: http://www.diynot.com/diy/threads/bosch-condenser-dryer-clean-container-issues.248668/page-3 and it turns out that I have had the same issue: there is a "hidden" flap when removing the heat exchanger which contains a small storage space underneath. In my and other customers case this filled up with a kind of gunk and jelly. This flap is not easy to remove, but after cleaning out the jelly and gunk my dryer is working again.

I have sent Bosch customer service an email last week to get this sorted and waiting for a response since then. I had no choice than to clean out that stuff myself as I need the dryer.

In my opinion this is a clear design fault as this will surely fill with gunk/jelly again, possibly when the warranty has been expired (in my case) and this is not a clear defined customer servicable part.

What a shame, I had a Bosch dryer (WTL5500) for nearly 20 years and never had an issue, regretting now that I got rid of it (did it because power usage was higher).

Great Dryer, stylish too! – I bought this dryer just over a year ago to match the Bosch Avantixx washing machine I purchased at the same time. Both machines are stylish, have wide doors and are easy to use. The condenser compartment works well, however I prefer to leave the back door open when in use, as the laundry can feel slightly damp, but nothing major. I would prefer… Read more ·  1

it if it had a "forward and reverse drum action" ideally, as sheets end up in a tight ball and unevenly dried. However machines that have this option cost a fortune when I did my research, so am happy to go without it for the price. There are different programs, aswell as a 20 min cycle that can be used on either a warm or cold setting.I love the "blue drum light" at the start of the cycle and the alarm at the end is useful too. I have used it almost daily in the winter. Overall I would recommend the machine.

LOVE love love this drier! Fluffy clothes – It is quite different from other driers and that's what I love about it. Clothes from the Bosch Avantixx washing machine are quite "well rung" when they go into the Bosch Avantixx drier. It drys the clothes and then pumps hot wet air through. I normally take the clothes and leave "fluffed" on the couch for an hour. RESULT - dry, fluffy clothes… Read more ·  1

that feel great, look great and last the distance.

Also we went from no drier to always using the drier. The power bill went up by approx 50 units a month. It is in a cold laundry. We are currently trialling it in the lounge & there is no condensation at all.

Best Dryer Ever! – Originally purchasd Samsung WD10F8K9ABG (refer "worst washer dryer combo ever") took it back to Rockingham Good Guys and swapped for this dryer plus Bosch Series 8 washer. This dryer is the best. Drys clothes to exactly your selection, switches off and saves you power. Dry's quickly whilst taking care of delicates. Can't say enough great things about it. Samsung stick to phone's because in the laundry your f@#$%=!  Show reply

16 days. Dead! – I read these reviews. Took my chances and bought the new Bosch washer and a new dryer for the family beach house. Dryer lasted 16 days. Error 56. You need a tech visit! Your kidding me. It's summer and when how is a visit going to happen! Only used 5 times. Dead! Fuming. Last one lasted 14 years. Unimpressed is an understatement!!!! Disappointed… Read more

in product - hoping once fixed its now not our families new lemon. Let's see if the new washer lasts longer!

Failed after 12 months terrible Bosch aftersales service – This unit looks good and performed well for 12 months. It failed (no power) 12 months to the day. We live in Nowra NSW South Coast, and there is no local agent. Bosch did not do anything after the claim was lodged. After much chasing up, we now have to take it up to Wollongong for repair. It weighs around 100 Kg, and most people would not be able… Read more

to do this. Moral of the story is that if you live in Regional Australia, do not buy Bosch appliances as their backup is restricted to Metro Centres only. If you call the 1300 number you end up in the UK call centre, get transferred back, and phone does not answer. I only received action after complaining to the retailer who were great.