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Bosisto's Sensitive Laundry Powder
Pros
Washes clothes well
Gets rid of stains
Gentle on sensitive skin
Smells fresh
Cons
Doesn't always dissolve properly
LouSydney, NSW
Is this even a laundry powder?
I don't know how this product is still on the supermarket shelves, it doesn't dissolve when added into washing machine, instead it seizes and clump into one hard lump. The clothes still smell like sweat after wash. Throwing the whole box away, never buy again.
Purchased in December 2020 at Woolworths Physical store for $9.00.
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Heather P.Canberra 2600, ACT
Will never buy again
Washed doona covers .went to put back on bed when changed doona cover in two weeks had a bad smell,as some of my windcheaters had the same smell,will never buy again.
Purchased in January 2021 at Coles Supermarkets for $550.00.
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Useless product
I had previously used this laundry powder and had no problems. However when I bought a new container it just clumped together in the dispenser tray. I used a hot wash and there was no difference. I wrote them an email on 29/06/20 and got a generic, auto-email back. I have heard nothing since, yet I see they are quick to respond to reviews here.
Purchased in June 2020 at Woolworths.
1 comment
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CindyCanberra Central 2601, ACT
- 3 reviews
Cakes together, doesn't prevent sweat smells, need to use warm or hot wash
The powder cakes together, so to even get it to work I have to pre-mix with hot water or else it sets like a rock in the container. The clothes also still have quite a heavy sweat smell even though the powder contains eucalyptus. Would never buy this again.
Purchased at Coles.
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Jojo N.Greater Melbourne (Outer), VIC
Calcifies, so many fillers
The powder calcifies. This means there are unnecessary fillers and not purely cleaning agents. Does not clean well, clothes still has bad smell after washing. I Will not buy again.
Purchased in September 2020 at Woolworths for $10.00.
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RoseGreater Melbourne (Inner), VIC
- 3 reviews
- 3 likes
what happened to the formula?
I thought there was something wrong with my washing machine until I read all the other reviews here - cement-like cake of powder left in dispenser at the end of the wash.
I've been dissolving and putting though the dispenser - but that's not ideal. Someone suggested making more of a paste - I'll try that.
I really, really really want to like and use this product (which I did until this latest box).
It would be nice to hear from Bosisto - what changed? and why?
Purchased in May 2020 at Woolworths for $10.00.
2 comments
Customer ServiceBosisto's
Hi Rose,
Thank you for sharing with us to your experience with our laundry powder and for your loyal support.
... Read more
thanks for getting back to me.
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Daniel H.Sydney, NSW
I wanted to love this product.
Like other recent reviewers, I found that the powder would cake up and form solid blocks in the detergent dispenser. My machine (a new Asko) then started making clicking sounds at the start of each wash cycle. They'd eventually go away as the water heated up, but it was as if more detergent was caked up somewhere in the machine itself. I can always clean a detergent dispenser, but the rest of the machine? Ouch.
I got rid of the clicking (touch wood) by running the drum cleaning cycle on the Asko. Machines without that feature can just run...Read more
an empty wash cycle on the absolute max temperature in the hope of shifting this stuff. Crossed fingers, it can't be permanent can it? Sorry Bosisto's, I respect your company and so wish you had a killer product rather than a washing machine killer product. I've gone to Omo Sensitive but I wish I didn't have to.Purchased in May 2020 at Woolworths for $10.00.
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PseudonormAU
- 35 reviews
- 15 likes
It was great before
I believe they reformulated this, for reasons beyond me because this new formulation is utterly useless. After finishing a wash, i noticed that the powder had not dissolved and it was clumped in the dispenser drawer. It looked and felt like a block of stone. The old formula did not have this problem. I've resorted to adding the powder directly to the tub of my front loader. Not ideal but neither is having clumpy powder that doesn't clean clothes.
I'm looking at euca and dirt now as they're also Australia made products. It's a shame. The old product was so good.
Purchased in December 2019.
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S.fairbanks
- 3 reviews
- 2 likes
Worse laundry powder
Does not disolve in hot or cold water, waste of money, had to pull out chunks of laundry powder from where i put them. Very disapointed when you want to support aussie companies
Purchased in July 2020 at Coles for $11.00.
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FleechickMetropolitan Adelaide, SA
- 2 reviews
Left a thick waxy blue residue all over my washing machine and sheets that I can’t remove
This product covered my washing machine and sheets in a thick waxy substance that has been impossible to remove. The substance also took the colour out of my blue sheets, so the waxy substance is blue in colour. My sheets are covered in it and when I got the sheets out of the washing machine bits of this blue wax fell all over the carpet, marking it. I don’t know what is wrong with the product but I am tearing my hair out trying to clean the thick residue off my washing machine so I can use it again. Generally I love Bosisto products, but this washing powder is seriously flawed.
Purchased in July 2020.
2 comments
Customer ServiceBosisto's
Hi Fleechick
This is really shocking to hear! Our product quality is of the utmost importance at Bosisto's and so we would love some more information so we can investigate this. As this is a public... Read more
Hello,
Thank you for getting back to me. I sent through an email through your website on the weekend with my details. Please let me know if you haven’t received it. I am happy to chat you about my experience. Thank you.
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ImmortelleSouth East Queensland, QLD
Used to love this powder...not now!
I bought a new washing machine and put a scoop of Bosistos in the drawer for the first wash. One hour later I came back to find a lump of eucalyptus scented CONCRETE in the dispenser drawer! Very unhappy. I’m going shopping in the morning to buy something else.
Purchased in July 2020 at Woolworths.
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Shannyn
- 2 reviews
Product doesn't dissolve, terrible customer service.
This product used to be amazing until I purchased a 10kg tub direct from bosistos in December 2019 I opened it a couple of months ago and have had nothing but issues with it. It does not dissolve properly, it leaves massive clumps behind in the dispenser drawer. I thought I would email the company directly to resolve the issue, it took a week to get a response where it was suggested I dissolve the powder before I use it in my front loader machine....I'm not quite sure who has the time to mess around doing such a thing and I would not of purcha...Read more
sed the product if I'd known that was the case. They also offered to replace the powder with liquid so I took them up on that offer...only problem being they since haven't responded to my emails and I've received no replacement! Complete waste of money in my eyes! Product does not work as it should! Don't waste your money!Purchased in December 2019.
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Joanne C.
- 2 reviews
Powder Not Dissolving
Like others, the powder did not dissolve and clumped together. 1st time trying this and I come here and read a lot of ppl have the same issue. I normal but the liquid which I love and tried the powder as I want to buy in bulk but very disappointed.....
Purchased in July 2020 at IGA for $9.70.
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ALHSydney, NSW
Have been very disappointed lately.
Had switched to using most of your products because Australian made and less chemicals. Lately the washing powder has not been dissolving and clogging up my dispenser. Was happy to pay price, but not now. My daughter in law has same problem.
Purchased at Woolworths Physical store for $12.00.
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Rob M.Perth, WA
Not as good as I expected
Have had good results from this product previously until i bought the 10kg tub. The washing powder now clumps in the dispenser of my front loader washer even when using only half a scoop per washing cycle. Only way i have been able to prevent the clumping is to pour boiling water into the dispenser at the beginning of the washing cycle.
Apart from the clumping this product does clean well, smell nice and I like to support Australian made and owned products but improvement is needed as I will switch brand if the clumping issue is not resolved and I do not recommend buying the 10kg tubs as it’s a lot of powder to get through when not 100% happy with the product.
Purchased in May 2020 at Bisisto’s online store .
1 comment
Customer ServiceBosisto's
Hi Rob
Really sorry to hear this, and wanted to let you know it's an issue that we're working on as a priority at the moment. The quality of our products and user experience is of utmost importance t... Read more
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HeatherGippsland, VIC
- 2 reviews
Very unhappy with the change in formula
Some months back, the box style and scoop size changed. This doesn't bother me. What bothers me is that like other reviews here, the powder is seizing up in the dispenser, leaving a crusty blob at the end of the wash. I have been using this product for years, and been very happy until now. Batch # on last two boxes used ( and still using) is 22615. The boxes I bought last week have no batch number on them (helpful!!!). I opened one of the new boxes, and tried a wash with that, hoping previous ones were faulty batch, but still same problem....Read more
I have gone out to their customer serviced well over a week ago, and they have not responded. Extremely disappointing! As I have been a loyal customer for years, and wish to buy Australian owned and made. It's not a cheap product, and I'm now thinking of buying the liquid instead. Doesn't help with the 2.5 boxes I've got sitting here, which are poor quality.Purchased in June 2020 at Woolworths for $9.50.
2 comments
Customer ServiceBosisto's
Hi Heather
I'm so sorry to hear this, and especially that your emails haven't been answered. It's been a particularly bad time for our Customer service at the moment with reduced staff and 10 x the e... Read more
Customer ServiceBosisto's
Got it Heather, thanks!
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SoniaVictoria
Won’t dissolve
Not sure what has changed in your formula but the powder won’t dissolve.
I’ve opened the draw to find a hard blob of hardened powder on multiple occasions.
Your old formula was great!
I’ve had to throw out the entire box and use something else.
Purchased in May 2020 at Woolworths.
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Ape
- 10 reviews
- 5 likes
Scoop size almost doubled!
They increase the size of the scoop supplied to almost double the original size. Something fishy is going on, does it mean the new formula is not effective that we have to use double the amount for one load ?
Purchased in February 2020 at Woolworths for $9.00.
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LauraHunter Region, NSW
- 2 reviews
Finally! An Outstanding Performance!
I have autoimmune disorders and have tried so many other similar products. I feared lackluster results were my lot. So grateful to have bright, clean, fresh-smelling sheets and clothing again!
Purchased in April 2020 at Bosistos online.
1 comment
Customer ServiceBosisto's
This is so wonderful to hear, Laura! We're so happy the product has helped you AND you've got fresh clean laundry too :) Thanks so much for sharing your feedback. The Bosisto's Team.
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Britt F.South East Queensland, QLD
Best washing powder I've found.
I have been trying to make the effort recently to be more aware of chemicals in our families products and looking for an overall more sustainable product. This is honestly the best washing powder I have ever used and have tried several brands. It keeps my husbands dirty work clothes clean and my babies cloth nappies fresh. I have just ordered the bulk laundry powder and lots of other stuff from their range!
Purchased in February 2020 at Bosisto for $75.00.
1 comment
Customer ServiceBosisto's
Thankyou so much Britt, that is wonderful to hear! Kind Regards, the Bosisto's Team.
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Questions & Answers
Robynasked
Can this product be used to wash baby clotbes
2 answers
Customer ServiceBosisto's
Hi Robyn
Yes it can. However if you're looking for a specific baby laundry liquid, we recommend this one by our sister brand, Euky Bear: https://eukybear.com.au/collections/laundry
It's only online at the moment, but the brand do have sales and free shipping offers if you sign up to their newsletter. Kindest Regards, Bosisto's (and Euky Bear)!
Thankyou for your answer. That is most helpful
Janetasked
we have developed a rash is this possibly caused by the laundry powder?
1 answer
Customer ServiceBosisto's
Hi Janet
Sorry to hear this. You'd be best to see your GP to discuss possible causes of your rash - there are many possible causes including infections and food allergies as well. Bosisto's Sensitive Laundry Powder has been dermatologically tested as kind to sensitive skin, so we wouldn't think it's likely to be the cause. But speaking to your GP would be the best idea. Kind Regards, Bosisto's Team.
Stuart H.asked
Going by the reviews of the soap powder, are the people using cold water or warm water? I read in CHOICE that the cold water in Australia is actually to cold for cold water washing. They stated this after testing numerous products both liquid and powder.
2 answers
I wash in hot and cold but only have cold going through the dispenser (machine heats the water) but prior to a change in their product I never had an issue with the product, it's only been in recent months.
Same. Most machines now only have a cold fill option.
Details
Features:
- Bosisto’s Sensitive Laundry Powder uses pure, locally harvested eucalyptus oil, which gives your laundry a thorough clean with its antibacterial properties.
- It’s dermatologically tested and hypoallergenic, so it’s gentle on all skin types.
- The powder doesn’t contain any synthetic fragrances or dyes, fillers or enzymes - this sensitive formula means you don’t have to worry about your laundry giving you a rash.
- Because it doesn’t contain sodium lauryl sulphates, it’s an eco-friendly option.
- The detergent is safe to use in grey water systems, so you can reuse your water for your plants.
- It can be used in front and top loading washing machines, meaning anyone with a machine can give it a go.
- A 1kg box of laundry powder costs $9.70.
Points of praise:
- Many reviewers found that the laundry powder cleaned all kinds of fabric well and removed stains, but was also gentle on their clothes.
- Reviewers with sensitive skin and allergies found that the detergent didn’t cause irritation.
- According to reviewers, their laundry smelled pleasant and clean after using the powder.
A point of pain:
- Some reviewers said that the powder clumps together and doesn’t dissolve properly, sometimes leaving residue on their clothes and in their machines.
Category | Laundry Detergents |
---|---|
Washing Machine | Front Loaders and Top Loaders |
Type | Powder |
Sensitive Skin | Yes |
Compatible with Grey Water Systems | Yes |
Release date | Mar 2009 |
Visit official website
- GTIN13: 9300710002105
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Customer ServiceBosisto's
Hi Rebecca
bourne and our small team was swamped with enquiries for our eucalyptus products, hand wash etc. I apologise that your enquiry did not receive the attention it deserved. We're truly sorry. We've listened to our customers regarding the issues with the laundry powder and recently reformulated the product based on this feedback. The new formula began arriving in stores mid November. Rebecca since your issue was never resolved, we are happy to offer you a voucher to our online store if you'd like to get back in touch with our team. cservice@fgb.com.au Let them know I sent you. Carla from Bosisto's.I'm really sorry to hear of your disappointment with our laundry powder, and especially with our customer service.! Around June we were in Stage 4 COVID restrictions at our offices in Mel... Read more