Breaks down just out of warranty - suggest you put aside $10 every time you use it for the inevitabl
I purchaed EXH210 6 years ago and have used it about 20 days / year. It worked pretty well to keep the whole house (180 sq m) to around 25 degrees when up to 40 degrees outside.
A few days ago it stopped working. 1 year out of warranty and the control board needed replacing costing $900. Incredibly the control board only comes with 12 months warranty even though I originally got 5 years warranty for the whole unit.
After talking to the repair guy and reading the reviews on this site I can see that many others have similar issues and am now fearful of when it wil fail again.
My decision to buy this unit was based on advice from friends that Breezair products had a reputation for good quality and there are enough comments on this site about older Breezair product to back this up. However, I guess Breezair have recently sacrificed quality and I find it amazing that they think it is OK for me to have to put aside $10 every time I use it to pay for the inevitable repair bill. How a basic control board can cost this much and why they cant last longer perplexes me.
I certainly don't recommend Breezair products and suggest you look around for other options.
purchased in march 2010 it has been working every summer without fail for 9 years I will be renewing it with another.
My father had one on his roof for 14 years and never missed a beet. just remember to get it cleaned every winter ready for the heat and you wont have a problem.
Ok for a few years , then breaks down all the time
I have had one for 9 years now, and every year during hot weather it breaks down, from pumps to sensors, to floats its something different every time, and costs $500.00 to fix it, I should have put in an air conditioning system, its too unreliable, and too costly to keep getting fixed. NEVER BUYING ONE AGAIN !
It’s not a sound investment for your home. It will give up as soon as the warranty ends. In speaking with the technician. He has see many many units stop working because of a mother board issue just after the warranty ends. It’s a 1000 dollar replacement. Get another brand. Something that has a better lifespan.
not as good as the old one
this new one won't turn on most of the time and we have to turn the power off to reset the capacitor ? what a joke, takes about 4 hrs sometimes, we all get hot and grumpy, 40 odd degrees and no air cooler,fans ans portable air coolers going,waiting for the installer to come for over 2 weeks ?
Purchase through Ford & Doonan here in WA they arranged installation with all new ducting and new dropper. We were replacing an older model Breezair. The older model worked well just old and costly to repair. With new Breezair had a Magic controller fitted. Since we had it installed in October 2017 it has stopped several times. The first time for approx 2 weeks just after installation which happened to be through the Christmas period. At which time no repairs could be scheduled. After many attempts to reboot system as instructed by Ford & Doonan WA it just started again so no service from any company either Ford & Doonan or Seely Breezair. Since then it has done it again. The service is through an agent third party organised through Food & Doonan WA. When technician came as soon as he touch Magic controller pad it started to work. He then up on roof to check out unit and found pump had been installed wrong and as he said was trying to pump up hill not down. He noted it on service documents. Now they say as unit did not show fault I need to pay call out service fee. I have been in talks with Ford & Doonan WA and they say will call back in few minutes. What a joke unless you follow up they don"t want to know about it. If they have no intention of giving good customer service just tell you to ???off.
It is becoming so frustrating I would certainly say avoid Ford & Doonan and posibly Breezair as it takes to much effort. My next steps are to go to consumer affairs or possibly through the courts as this piece of equipment is not fit for purpose. Think twice before you spend as much as $5937.00 for a head ache.
Happy with it
This unit gave me a lot of problems for the first few weeks because the timer would not operate the on/off times as set. It took a few days of phone calls, emails and sms to get this unit running correctly. Apart from that, the unit runs very well and so quiet it cannot be heard in the stillness of very late at night unless the fan is turned to a high setting. I run at a setting of 1, 2 or 3 from an available range up to 8 but have not needed higher than the 3. Even on a day of 40 degree heat.
Very pleased with my purchase and would recommend this unit for anyone looking for an evaporative cooling system.
The expected newness smell took a few days to go away.
Had this for a few weeks, it is seriously toxic. The smell coming out of it gives headaches and swollen glands reaction. Smelled like the worst chemical smell. Burning tyres or burning chemical smells.
We’ve complained and had the new pads flushed, several times and the installers came out and washed them as well. Now it smells like a male urinal when it is on.
Can only have on for 5 minutes and then the house smells of it for ages. Was told it’s the normal smell of new pads, how any company would think it is acceptable for any air cooling device to smell like this for any amount of time is beyond comprehensible.
Taking it up with Seeley now as installer just wants to get paid. But won’t be until it stops smelling.
Terry in Melbourne
Breezair EXQ210 Well priced, working well.
We had the Breezair installed 2 weeks ago, the installers had it installed and working in a day, 8 outlets.
The following 3 days were in excess of 28 degrees and the unit kept the whole house to a desired 21 degrees.
Easy to use Magic touch controller.
Very happy with the service from Simplyair in Ringwood and the unit itself.
Considered the best in market of domestic roof coolers
Got it installed last month. Very happy with its performance. Drum fan is super silent. Only thing we hear is sound of smooth air. Downside is its price. But the equivalent cheaper coolers were just $1000 cheaper and that also with propeller fan. So I will say quality is worth price. These things pay off in long term specially in the country like Australia where labor costs are more than appliances price.
Very pleased so far
Only had it a week but so far it is very satisfactory all round. Quiet, good temperature and fan controls via a very nice touch screen controller. We wanted a unit that would be very gentle at night, yet strong enough for rapid cooling, and this one seems ideal.
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