Britax Safe-n-Sound Graphene Range
Verified86 reviews
Frustrating – I bought this car seat because it is compact and highly recommended; however, I find it very difficult to use and have concerns regarding safety. The main issue I have is with the seatbelt straps. 1. They don't have enough slack so it is difficult getting my newborn into and out of the seat comfortably (even with padding removed). And she's a small baby!
2. The straps have also become twisted and it is hard to now tighten them enough so I worry about the safety of my baby. It is not a secure fit.
I also find the seat coverings hard to take apart and reassemble for cleaning, which is problematic since my baby is a spewer. The manual and Britax website are no help in this regard. If I hadn't spent so much on this seat, I'd be looking for an alternative.
Purchased in at Baby Bunting.
Excellent well designed car seat – Our newborn enjoys using the Britax Safe n Sound Graphene carseat. We ordered this from Baby Bunting in December 2018 and have found it to be very sturdy, well built and offering excellent protection. The car seat is designed to be both rear and forward facing with the necessary adjustments available to grow with your bub. It's not too large so depending on your car, you may still be able to fit two people alongside in the rear seat. I really appreciate the little touches like the seat belt holders which keep the two pieces in place whilst you are putting bub in/taking out, as well as everything being easily removable and washable for when (not if) those types of accidents occur. The seat is easy to use and fits into ISOFIX mounts. Price is reasonable and whilst not "cheap", it's not too expensive and feels like it will last a while.
Purchased in at Baby Bunting Online store for $447.
Hi JaCe888, thank you for taking the time to leave a fantastic review and feedback on the Britax Safe-n-Sound Graphene. If there is anything we can assist you with in future, please feel free to contact our consumer support team. Kind regards, the Safe-n-Sound team.
* Note I am posting this here as I tried to post on the baby bunting website and they deleted it * I had two of these seats. While I was driving my 6 month old baby was asleep in the seat. I looked in the mirror and noticed she was falling out of the seat over into the middle backseat. I could see the back of her head bent over her body and… Read more
freaked out. I had to pull over to on the motorway to check on her and noticed the buckle was undone on one side. I fastened it again and then continued driving. I stopped 15 minutes later to check on her because I was so stressed and the buckle was undone again! It was working fine when I did it up both times. We checked it is locking in and fastening correctly yet it was spontaneously opening. I called the manufacturer for advice and they said sand, food, dirt, fluff can get in the buckle and stop it from working and to clean it out with water. I told them there is no way any of this is in the buckle the baby is 6 months old and does not go to the beach or play in dirt, or eat food in the seat. They said in hindsight yes it is not likely and said it must be faulty and to send it back so they can review it. I told them I am sending both seats back, I don’t want them and do not trust that they are safe. The britax customer service rep said in all her years of working there she can count on her hand how many times this has happened, and to keep the second seat because its statistically not likely to be faulty as well. I asked my mum friends if this has happened to any of them and they confirmed it happened to their capsule too which is the same brand. The britax rep in store was rude and unhelpful, didn’t apologise on behalf of the company and suggested I mustn’t have fastened the seatbelt right despite using it for 6 months with no issue, even though Britax customer service admitted they have seen this before and Baby Bunting had said they had seen it once too. Baby bunting refunded both seats, britax would not. Britax were absolutely shocking. We now use maxi cosi.
Hi Pson, thank you for taking the time to… Read more
Recline mode isn't reclined at all – When it is rear-facing there is absolutely no room and your kids knees will be in their face. When it's forward facing the mode they call "recline" isn't reclined at all making it more dangerous. For our second car we bought a cheaper maxi cosi and it turns out that one is better in basically every way
Hi, We're sorry to hear about your… Read more
Reviews with attachments
Love it – Its very comfortable, very easy to use, great adjustment belts, stable sturdy isofix , memory foam was the deal breaker for me)) also the beautiful look, i got the grey one so it doesnt get too hot in summer)) Separate thanx to baby bunting Frankston for helpful advice (regarding small/big space in the car), so we picked the right fit car seat Show details · 1
Great option for smaller backseats – We orginally brought the millenia and it was too big for my husband's car so we swapped it for the Graphene model and it fits perfectly in his BMW 1 series. We feel safe with our baby in this car seat. It is has a great amount of padding around his head and is easy to adjust. Show details · 1
Baby Uncomfortable in it most times – Baby always screams in the car seat. Most of the time uncomfortable and restless. We have tried adjusting it, tried taking out insert etc. Was professionally installed as well. Sometimes baby manages to sleep but 90% of the time she is screaming in pain. Thinking of swapping it with different car seat altogether. Show details
Thank you for your feedback. We are sorry to… Read more
In-depth reviews
2 thumbs up for fitting 3 across the back seat! – When we found out we were expecting twins, one of our many challenges was figuring out how to get three car seats across the back of our car. At the baby expo we spoke to a very helpful, informative sales rep who recommended the Graphene for being slimline and top quality. Baby Bunting let us try two in our back seat with our existing car seat,… Read more · 1
proving they could fit easily (rear and front facing), leaving plenty of legroom for the driver and passenger, and the rest is history.
With double the opportunities for soiling car seats we have washed these many times - they are quick and easy to strip... ALL parts of material - a pretty key factor which we learnt from having a car seat on which the shoulder covers didn’t remove. Eeek.
We used to joke these car seats were like baby clouds - as very little babies they were obviously quite comfortable in them, pooping every time we went somewhere. Every. Single. Time. At the time I remember reading on online forums that a number of other parents were having the same experience with the Graphene. Now that’s a comfy ride!
Overall we’re very happy with them, and at over 2yo and still looking brand new, are more than satisfied with the quality, safety and functionality.
Do not buy. Faulty product – Do not buy We purchased this seat about a month ago after a lot of research and consideration. We focused on quality and safety as this is the most important thing for us for our little baby who we love so much. The first point is that we had this seat professionally installed. This is important when it comes to the multiple safety issues we… Read more
experienced.
We have had this seat a month and ever since we got it our baby has screamed in it. And she is the most relaxed baby there is.
After revisiting the store and installer we realised why.
We have had an uphill battle where no matter how hard we pull we can't get the straps on her shoulders to be appropriately tight.
One shoulder is so tight that it must be hurting her and the other is so loose. But this was the only way to travel with this seat and we are first time parents. When they inspected the mechanics at the back there is no clear reason why.
The second issue, which was gravely concerning, is that when they inspected the seat further, one of the straps had already started to fray.
I couldn't believe this due to the brand name and price. I am wondering whether it is because this seat is made in China and there are ongoing supply issues due to covid?
For me, to buy an expensive, highly rated infant car seat to have it faulty in multiple ways, after one month, is unacceptable.
The seat is currently getting repairs now, however I have lost all faith in this model. This is a shame, because both my wife and I have lost our jobs due to covid and can't afford to purchase a different seat.
Hi Stephen, thank you for taking the time to… Read more (+2 replies)
Fits well in my Suzuki Vitara Turbo 2018 – I purchased this car seat on sale from Baby Bunting for $499 which was a little expensive but it can be used from birth up to 4 years old. It fits well in my car (Suzuki Vitara Turbo 2018) my husband who is almost 6 foot tall can still sit comfortably in the passanger seat of the car seat with the baby seat behind him installed in the rear facing… Read more · 1
position. I was looking for a seat that was compact and this seat was recommended by staff at Baby Bunting and also a representative from Britax which demonstrated how the seat worked which was useful as this was my first time buying a baby car seat.
The seat can be installed using the seat belt or isofix both which suit my car. This seat has great safety ratings which is one of the main reasons I purchased this car seat.
When installed using the seat belt it is difficult to put my baby in the car seat (it was ok when he was a newborn but he is now 3 months old and it is difficult to maneuver him around the seat belt, so i now have it installed using the isofix points).
Not sure if it is really suitable for my baby as he is very long (would be better than a capsule style car seat but I feel he may become too long for this carseat in rear facing position and I may have to turn him to forward facing sooner that I originally planned to).
Overall a good car seat with a good safety rating that fits well inside medium sided cars.
Positive reviews
Fabulous car seat – We've had this seat 2 years and used it rear facing and forward facing for my son. Great seat, easy to install and sons are comfy. I took all the fabric covers off and washed them in the washing machine ready for our second son. They washed well and all went back on easily. We have the Brava for my car and the Graphene is slightly more plush but otherwise very similar. Both are great seats, the Brava a bit cheaper. Show details
the best car seat in the market for its price, safety and easy installation – This is the best car seat in the market for its price, safety and easy installation. This can be best for small or big cars, this doesn’t occupy much space. I would highly recommend this car seat to anyone planning to get a car seat for newborn. As being a first time mom it is very hard to choose what is right or wrong. Trust me you won’t miss on… Read more · 1
this one. I switched from maxi cosi mico plus capsules to this after many research. It was worth it. Only regret is I should have gotten earlier instead of the capsule as bub seems so comfortable on this car seat.
My small recommendation to company would be to create like a video version of installation particularly on this model. It would be a great help for first time parents.
Quality and safe – Has been a good car seat since my son was about 6 months old. The few issues I have encountered are, the cover is sometimes difficult to remove and wash, the tightening mechanism sometimes gets stuck and you aren't able to fully tighten, the chest/waist straps sometimes get twisted within the seat itslelf and are difficult to untwist quickly. All in all, it has been a quality product and I could recommend this to other parents. Show details · 1
Find out how Britax Safe-n-Sound Graphene Range compares to other Convertible Car Seats
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Negative reviews
Re-think before you buy this – Before you read, yes we havehad this insatlled properlt by baby bunting and had them recommen this product. My issues with this product are 1:The Belt that goes on the side with the grey button to loosen is extremely hard to use, which means instead of being bothered to fiddle around with this for couple of minutes while my baby cracks it I put… Read more
her over it, not covenant not ideal!! Tried this car seat at all ages Newborn and 8/9 months At the start: Unusable for a newborn it says it is but it was extremely difficult to get baby in and out even with the taking off the side strap and our baby cried heaps during all this.The paddong looks cute but it was a terribule choicr to buy this car seat. ( we opted for a capsule which was a Maxi Cosi and we got that from Baby bunting on a pay each moneth rent thing they have) This capsule comes with adaptors for prams especially Vista which we have it was fantsic, easy to use easy to put bubba in and out and was comftorable it was so easy to put onto pram and adaptors where easy to take on and off if need to use bassinet insteas on pram. Highly recommend doing it this way also added bonus your baby can sleep whenver for however long they want which lets be honest who dosn't want that!
2: The seatbelt loosen and tighten is quite difficult to do and it always had a habbit of getting tangled
3. My baby loves to look around so she is constantly leaning forward even with seatbelt snug trying to see out the window, due to the way the seat is designed she is constantly putting her head forward and is very temperamental about putting her head back. Hence why we have chosen to go with the Secure Safe Guard Elite because she can sit cosy and snug and still see out the window, the design of the chair, It is a bit different. Also i,t has a different mechanism for the belt that goes on the side most other car seats have the standard grey button to push to loosen so I refused to get that.
But I do think the Britax is a car seat Baby bunting almost force on you and tell you its the best but from a mum and first time mum I was so very disappointed in this product and even more frustrated that it was so expensive plus when I went back to Baby Bunting they tried to sell me the same one.
You have to use what is comfortable for you, not what everyone says is great what works for you and this product just did not work for us. And do not get it if you plan on using it from the hospital like right away which is what we did. Disaster! Even trying this car seat at 8 and 9 months still having these issues. So just my opinion but I would strongly advise to reconsider before purchasing this car seat
Hi Elisha, thanks for taking the time leave… Read more
Do not recommend – We bought this in 2018, for our first child having researched extensively. Our baby screamed blue murder every time she was put in it from about 6weeks old. She’d cry so hard she’d be purple. We assumed it was “her” and that she was a “difficult” baby when it came to car rides. We did everything - adjusted straps, took out insert, had it… Read more
re-checked. Eventually we swapped it out for Mother’s Choice and wow she was all of a sudden a dream in the car! Second baby came this year, 2021. We kept the safe n sound Seat for second bub. Second bub lasted about 18 weeks before she started to scream blue murder , like a continuous high pitched pain scream and she’d near pass out from screaming. Please note we had it professionally fitted (both times), and the seat harness and angel was checked by a professional. This seat has caused us a lot of stress, and we will Once again be buying a different one as car travel has become anxiety inducing. Perhaps the straps are uncomfortable, perhaps the seat gets too warm, perhaps the angle and depth of the seat itself causes cramping on tiny tummies/hips/spine/shoulder. I’m not sure. But for comfort and sanity purposes I give this a low score - it almost caused us to have car accidents having screaming babies in pain crying out for help when trying to drive. It’s also very bulky, difficult to adjust and difficult to Get baby in and out.
Hi Kmc, thank you for taking the time to… Read more
Poor quality cover – This is the second Britax product I have bought (I had the capsule which straps are now getting stuck but was good at the time I purchased the second chair) and I had a relative and two friends buy this product upon my recommendation. However, unfortunately in less than a year the seams on either side of the head rest cover split open. I picked… Read more
Britax as they had good safety ratings but am concerned where a simple thing like the cover is not durable whether the quality of the seat is any good. I am in need of a third seat now, but will be trying a different brand.
Hi Dan, thank you for taking the time to… Read more
Recent reviews
Bought three in 18 months, no issues – We bought three of these over the past 18 months, no issues. Material is good quality, no visible wear or fade. Comes with both Isofix and seatbelt retention systems, but Isofix is much more secure (and easy to use - easy enough that you could take the seat in and out regularly without fuss). More expensive models didnt appear to add significant… Read more · 1
features, cheaper models use noticeably lower quality material. Height adjustment is easy enough, can be done with child either in the seat or not.
The new v2 is narrower? – We have two Graphene, one we purchased last year and one this year which appears to be the new v2 which doesn’t appear in any photos at all. I actually had to call to check because on comparing to our other it’s different. I love the one from last year, bub is super happy and comfy, it seems to be easy to strap him in. The v2 he hates, cries and… Read more
cries, it seems narrower and shorted? The straps are very stiff also and difficult to tighten. Can’t compare specs because no where seems to say these, all still displaying the older ones on websites. There is a noticeable difference in his position, the space in the seat, and strapping go him in compared to last years and I really don’t like this new one. I’m annoyed I never got given the older one given it’s what I purchased online
Hi Charles, thank you for taking the time to… Read more
Faulty and dangerous – Upon putting my rear facing daughter into her seat I noticed the harness straps were super loose. They released on their own. Pulled strap to tighten and nothing, back to loose. The mechanism to hold the belt tight had failed. Thank goodness it didn’t fail while driving or in an accident! Super dangerous. So I messaged britax and their solution… Read more
was to return it to them and forfeit having a seat for my child. Not really good enough. I’m so disappointed in the seat to begin with (compared to infasecure Quattro it’s just not even in the same ball park) given it failed in its most basic job, to restrain. But the customer support is lacking. Sending my seat away and being left with nothing isn’t good enough britax.
Hi Petax, thank you for taking the time to… Read more
The latch needs work – Bought two Graphene + for second baby. I have two Millenia car seats from 2018. I love the Millenia and I really like the slim design of the graphene +. The latch however needs work. Needs to be a more accessible design like the Millenia I thi k as it can be fiddly to reach and take a while to get the hang of and feels like a downgrade. I also… Read more · 1
think britax should give EVERY + model a car seat protector. For the price of the plus it should be in there. Very surprised when I opened up the box that they were not there. It looks like it only comes with the Millenia + now which is disappointing. Luckily I have 2 from my prev millenias to use with the graphene as the wear and tear on leather is not great.
Overall the graphene is great for slim design. I like the stitching and padding of the model and the height. Just need to improve the weird latch and the head rest leaver it again bulky hard and heavy to operate.
Good Product – Easy to clean and doesn’t take up to much space in a small SUV. (CX-5) And ( X1 ) Extra head support (Torso Side Impact Cushion Technology - SICT) was a winner for us! Did you know! This seat can be rearward facing up to 3 years, As Forward facing if you were in an accident baby neck would get hit with a force of 180kg plus?? Whereas if… Read more · 1
they were to be rearward facing that force would be 40kg - 60kg?
Been using for over a year with no issues! Would highly recommend if your looking for a smaller car seat and want peace of mind on safety.
Excellent quality and comfy – My daughter used to cry in her old seat and she enjoyed this one the moment we installed it. Got it from baby buntings and installed it on site. Safety features go without the saying. It is also of great quality. Easy to set straps aside and adjust. Have been using it for 3, 4 months now with zero problem. Highly recommend. Show details · 1
Find out how Britax Safe-n-Sound Graphene Range compares to other Convertible Car Seats
Know better, choose better.
Easy to use and get baby safe and secure – Best car seat purchased so far. I have had other brands but are not so user friendly to adjust once you get baby in the seat. I would highly recommend this baby seat to anyone looking at purchasing one Show details · 1
Excellent car seat , my baby loves it – My son loves this car seat - it's comfortable and I find that there is less crying. We got it installed professionally. It is easy to put him in it and out. Smaller version of the millenia which we were going to get but realised we wouldn't have much room for other passengers so we bought this one instead. Great price too as I bought during an eBay sale. Show details · 1
Love love love – my son use to scream every time we got in the car! From birth, this was concerning. We were told he was a baby who just didnt like the car.. We purchased the graphene and have not looked back! He sleeps so much, and just plays in the back while he is awake! Now 5 months old and big for his age (size 1) he still has a fair while left rear facing! We love it! Show details · 1
Amazing! – My son sit so comfortablly in this seat. I purchased for the amazing safety features and the airbags in the seat. I wouldn't ever go past this seat if I were to need another. Show reply
Perfect for our little one – Seat was extremely easy to fit, affordable, easy to get bub in and out of and looks great. Very happy with this product. Would definitely recommend. Fits nicely in a small golf and Triton Ute. Show details · 1
good buy with all safety features – We knew when purchasing a car seat that we were going with britax no matter what. No other company compares to their safety ratings. We originally wanted the Millenia but when we met with the britax consultant he recommended the slimmer graphene due to our car size (sedan toyota). This seat is fantastic! Have found it so easy to use and a breeze to install. So far, so good :) Show details · 1
Nice and Safe for Kia Rio – Car seat was really simple to set up in small Kia Rio for 2 month old. She hated the capsule but seems to be much happier in the car seat. I love how simple it is to change the strap height. The seat can stay installed in the car and there is an easily accessible handle to lift the strap height whereas many other seats need to be removed and re… Read more · 1
threaded through the new level. The obvious padding really impressed my partner and I as our daughter is quite small so we wanted to make sure there wasn’t too much movement. Fabric is really nice and breathable. Only annoying part is that the strap loosener gets stuck sometimes when getting my baby out of the car but overall this is a really great product and worth the money for long term use.
Great seat & easy install – This is a great seat to use from birth. Isofix install makes it easy to attach & remove seat, so ideal if you need to switch between cars. The covers come off easy, so removing and cleaning is very straight forward. Also fits perfectly in our Golf R special edition, I can still sit comfortably in the passenger seat. Also getting baby in an out is… Read more · 1
pretty easy - best of all no screams or tears, our son generally falls asleep within 5 mins Into the trip.
Great car seat – We really like the quality of this product. The material is very soft and comfortable and most importantly great safety features. It also fits well in our car without having to take up too much. Will buy again for future children. Show details · 1
Great seat but a bit fiddly to loosen straps – Overall a great seat with excellent safety features and our baby seems to love it. The straps are a bit fiddly to loosen which makes it a bit difficult getting bub in and out but with practice it is easier. We love that it is a compact seat that doesn't take up too much space in the car Show details · 1
Love this seat – Easy to install, extended rear facing, baby comfortable, nice and cool, fits well in our car. Really good seat and we have bought one for each car. Hopefully lasts him till he’s 4+ Show reply
Amazing seat – My daughter loves this seat, it was very easy to install and we have taken it in and out 3 times and seems so comfy for her as she doesn’t get agitated or grumpy in it like she did her capsule, seems very safe and reliable. Amazing seat will buy another one for my car when it’s up and running, 5 star seat Show details · 1
Our child looks so comfortable in it. No more wriggling and crying! – We bought this brand from baby bunting, looks and feels luxurious with soft paddings and our child's heads looks well secured. We placed the seat in the middle of second seat facing forward and the base is perfect, does not cover the other seats seatbelt ports. Easy to install, adjust and remove as well. Show details · 1
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Hi Ellen D. Thank you for taking the time to leave your review and valuable feedback. We're sorry to hear about your experience with the Safe-n-Sound Graphene. Please feel free to contact our consumer support team on 1300 303 330 so we can assist you further. Kind regards, the Safe-n-Sound team.