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12 reviews
Ben V.
Ben V.NSW2 posts
  Verified

Scam Company – I had the same problem, the company did not send the product, does not answer emails and phone does not work. Do not deal with. Show details

Dr D.
Dr D.4 posts
 

Absolute scam company - don’t get ripped off - avoid – Bought water proof OUTDOOR PRO, definitely not waterproof, water everywhere, no response from company, wish I had seen these reviews before I wasted $350. Deserve to be jailed Show details

Kent
KentVIC
 

Don't buy from this firm – As per other reviews. I ordered 11 September 2022. Started chasing up 20 days latter. Poor customer service, 4 and half months later no car cover. Cancelled order and managed to get refund through PayPal. Don't order through Car Covers Australia. Ordered a cover through Australia Car covers, similar name but different firm. Cover received within a week, very happy.

Dennise
DenniseWA
 

ordered 21st Sept and still waiting – placed order on 21st September and still not received, no customer service, you cant speak to anyone when you email they dont reply, they say its shipped but wont give me shipping information. Do not order from this company Show details

Alan Dickens
Alan DickensNSW11 posts
 

Don't deal with this company – I am the same as the others reviewing this company, I paid $380 on the eleventh of October 2022 told the cover was in stock and I would have it in two weeks. I canceled the order on the sixth of November 2022 and asked for a refund, have heard nothing from this mob since. Don't deal with them. Show details

BeagleBoy
BeagleBoy2 posts
 

Car Covers Australia Indoor pro – I ordered this cover 4 weeks ago (beginning of Nov 22) and have heard nothing. They do not respond to emails and phone contact is always unavailable (answering device). Late one evening I did chat to someone online on their site and they made excuses about it being sent to shipping agent but has been delayed. I asked for a shipping number but… Read more

lame excuse about why they didn't have one. Like others, wise in hindsight, I wished I had read these reviews before buying. I did buy through PayPal so hopefully they may be able to help to obtain a refund.

CandM
CandM4 posts
 

No show – Ordered a couple of covers, but have heard nothing after nearly 3 weeks, and no response from customer support. Scam site, do NOT buy anything from here! Show details

Max
MaxNSW3 posts
 

should have looked at these reviews – thankfully I ordered with paypal so I can try and get money back if they refuse to refund themselves. Its been almost 2 months and they haven't shipped it. asked them a few weeks ago and they started making excuses about delays. Show details

Richard
RichardNSW
 

Product has not arrived – Product has not arrived, sounds like a con, now that I have read other reviews here. They just keep extending the delivery time, and then blame couriers. Do not buy from this company Show details

Sunny
SunnyNSW
  Verified

Doggy company, please avoid this website. I got ripped off $430 for hail car cover – I bought a hail Mazda mx 5 cover for $426.70 premium quality. The product arrived after one and half month from China, the product is not even worth $70. There was a receipt in the product , showing 30.00. The company is ripping off from customers as well as the factory from China. It seems, they pay doggy price to China factory , sell it to… Read more

customers for ridiculous amount . The product I received which I paid $426.70 , not even hails cover. I spoke the customer services after significant attempts regarding the return of product. Very unfriendly and rude. They gave me a address to return it which is UK address. Australia Post will cost me nearly $80 to return the product without tracking. With tracking it will cost me $120. So I had to decide not to return this rubbish product, not spending any further after knowing already the company is doggy , they won’t give me refund even if I send the product back to them.

I complained I ordered hail cover , it’s not hail cover. They denied they sell hail car cover. I particularly looked for hail car cover. That was why I paid $426.70 for premium hail car cover. After my complaint, They updated they product description “hail cover” word is no where to be found. They make their website look trustworthy, loyalty. Absolutely crap.

I never wrote product reviews before, normally don’t waste my time. But this one is so injustice and absolute doggy website. So, I had to write the reviews, so not another customer will not get ripped off. The websites says Australia, the product says Car Cover UK, the product came from China. It seems the website accommodate across globe ripping off customers globally.

P.S the address they gave me to return the product is doggy as well.

Not even one star I wanted to give.

MKK
MKKQLD7 posts
 

Avoid this company! – Ordered a car cover for an expensive new car - the online website ad was indicating a good quality premium fitted cover. $220. What arrived was a super el cheapo product that looks remarkably like something that is selling on Amazon for about $35 - basically not much more than a thin grey plastic bag like cover. The supplier was no longer Car… Read more

Covers Australia but a company called iWorld Systems Ltd out of England - the product had shipped to me straight out of China. An Australian domain front for what would appear to be a Chinese organisation marketing over priced, inferior products. Lodged a complaint and request for a full refund through PayPal as a result…. which was granted after they had no timely response from the seller company on the reporting to them of my grievances. Be very careful…

V12RR
V12RRVIC53 posts
  Verified

This is not an Australian business. Low quality and thin Chinese covers. Very long delays – These people make out they are Australian and sell high quality covers. They take your order and then take weeks to ship from China. The covers themselves are very thin and low-quality, do not fit the car correctly as advertised and are not hail or waterproof. They are selling cheaply made covers and charging as if they are high quality and made to fit covers.

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