Horrible Unit, doesn't freeze properly
Bought this unit because it seemed good value, unfortunately hasn't even last 4 weeks, started leaking oily substance, and tonight on all of the nights Xmas Eve, went pull out some meat, all defrosting and not frozen, to make it worse have new born baby which was the driver for getting the unit, and all the expressed breast has thawed and is ruined 6months supply down the toilet, words can't not explain my anger and disappointment...
Purchased in November 2019.
- Verified purchase
Large Capacity Compact Upright Freezer. Great Price & Big Warranty
We purchased this freezer from Winnings in July 2019, it arrived and was unpacked by delivery men. Immediately it was seen the freezer was badly damaged. Without fuss the freezer was repacked and taken away. We did have to wait until 27 9.19 for a replacement to be delivered as we had purchased the last of this freezer model from Winnings.
We had a choice from Winnings to have a refund or to wait for arrival of new shipment. Revisiting options, we could not find another freezer brand to beat price, size and value for money. We already h...ave a chest freezer and We wanted something we didnt have to remove baskets, and then dig down into the bottom, to see what food was forgotten, we now have reduced freezer requirements, and only required a freezer of smaller capacity. I love the clear deep drawers in this Chiq Freezer, easy to sort and separate food types, a drawer for meat, veges, frozen meals, etc. all space can be filled, no digging into deep baskets. For moderate freezer storage and easy to find what you want, I recommend this freezer. Chiq is an unknown brand to us, but wasn't worried about purchasing this brand , as Winnings have always taken care of service issues inside or outside of warranty times, with all our previous purchases from them. On that note, this freezer has a 3 year warranty, and 10 years on compressor. A great warranty cover! The freezer takes up minimal space, looks good, and is quiet. I paid $466 with free delivery. Storage capacity is 185 litres.
Very bad customer service
I'm leaving 2 Stars for the customer service. I bought this freezer on 8 of Jun 2019 from Powerland , shipping was very fast. I unbox it and found there is a dent in on the back of the panel, I called the customer service many time and send them many email for the with photos, no reply. after a month I got a technician come to me home without the the part, surprising he did metal beating and fix the part. I wan't happy and asked to get brand new part. had to called the customer service many time again chasing for my part. eventually I got my part around the 22 of August. took so long for a small part, wondering what if the motor need replace or the freezer break? so disappointed.
Good freezer. Good price. Excellent warranty.
Purchased Chiq CSF185W freezer (basically same upright freezer - but white).
Have had it for a couple of weeks, and no problems.
Looks ok. (Hey - it's an upright freezer: what can you say!) :>
Seems solidly built.
Excellent price (well under $450 for a 185L, frost-free, upright freezer).
5 year domestic warranty on the unit plus 10 year on compressor. (Current deal.)
Would definitely recommend at this price point and warranty, if you can get it.
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