If people are not happy with the new package and colour. Why not change it back to the colour it was. Or does it all come down to money cheap and nasty
Hi Judy W, I imagine that if enough consumers stop buying the new version of Clairol Nice ‘n easy, the manufacturer may consider making further changes, or even return to the old formula. I’ve seen the new version at a reduced price at Chemist Warehouse, which could be an indication that it’s not selling as well, so perhaps the company may rethink this new unpopular mixture and revert to their original product.
I like the ready mix applicator, but of course if it’s not doing the job it’s meant to do, there is no point in buying it again.
That would be great if they would rethink and revert to their original product.
If so many people are complaining not happy with your product. Colour 116 light brown nice and easy. Why don't you change it back no one is happy with the new one.
I always bought nice and easy natural light brown 6/116 old box what is the number to the new boxes?
I have always used 116 natural light brown with the new numbers what should it use? My email address [email removed]
It may be best to discuss this with one of the sales assistants where you buy the product. Alternatively you could write directly to Clairol and ask what they suggest. I’ve just stopped using it, and experimenting with different brands.
I used #116. Now I would like to know how to get it out of my hall carpet! The product was so thin that it shot out on the bathroom tile floor & 3 spots got on the hall carpet. I didn't realize it at first because it is so light. The old formula was much darker. When I walked out of the bathroom is when I noticed it on the white tile. Fortunately, it came right up BUT I didn't notice it on the beige carpet until the next day. Some people have said its too thick, well mine is too thin & too pale in the beginning. So, please tell me how to get a day old stain off the carpet!
This would definitely need advice directly from the manufacturer. You should ask their customer service department as I’m sure others would have had similar mishaps and would value knowing how to remove this hair dye from carpet. I would hesitate to advise you on this, in case it ruins your carpet.
I’ve used this twice now. The colour is good. But WHY does it not give decent grey coverage??? It’s thin, doesn’t grip the hair and smells like the chemicals my mum used on her hair 40yrs ago. Frighteningly strong.
It’s about the worst product I’ve ever used to cover my grey roots.
Am I doing something wrong???
No yr not doing anything wrong! Clairol nice & easy have changed their product and it’s terrible !!
The new packaging is convenient, in that you no longer need to mix, it’s already done for you in a convenient tube with applicator brush attached. However, you are correct the formula has been changed and there is no longer decent grey coverage. It also looks so dark on application that you worry about leaving it for any length of time, and the temptation is to wash it off in case the colour is too intense. The manufacturer has missed the boat with this change and unless they change the formula and provide better instructions with explanations on the intensity of the colour, they will lose a loyal customer base. They’ve lost me, I’m trying different brands. I feel like writing to them and telling them to check out these reviews, because it’s a shocking indictment on their new look/changed hair dye.
What replaces 116 don’t want it very dark?
I have used the light brown for years. With the new formula I now have dark brown hair which is breaking off at the ends on a daily basis..totally damaged. Also bought 3 other boxes which I dare not use! Why change a good thing? The mixing with the creme tube is very hard..I don't like this new formula ..and it smells bad too! Will I get a refund? Will not buy this again unless you go back to the original formula. Don't fix what is not broken!!
Debbie, Get some really good conditioner. Check with your stylist or a beauty supply place. Do a really deep conditioning on your hair. Then just play the waiting game. Try to get your hair cut every 4 to 6 weeks if you can and let it go back to it's natural color, even if some of it is grey. The important thing is to get your hair in healthy condition again. I have always used "Light Golden Brown" for almost 15 yrs, now I have black hair. Doesn't go with my skin coloring. So at this point I just have to "suck it up" and keep getting it cut every 4 weeks. Once my hair is back to its natural color, even with some grey, then I will color it again. But it won't be with Clairol. I think I try L'Oreal but not a permanent color, a semi permanent instead and see how that turns out before I go any further. I'm writing an actual letter to the President of Clairol. All of the women need to keep calling or email or whatever till something is done.
Best of luck,
Bobbie
The best way to influence a change from this manufacturer is to email Clairol directly if you can find a customer service email address. Failing this, let the retailer which stocks this product know how bad the new hair dye is, because if enough of us do this, retailers will no longer stock the Clairol brand.
What number replaces this?
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