- Verified purchase
I live in the NT and waited almost two weeks from the date of purchase for the delivery of the Close Comfort cooler, by which time after trying it for two nights, it was too late to return the item for a refund according to the company's rules, which are not consistent with Australian consumer law. After trying the Close Comfort for a couple of (sleepless) nights I gave up. It's noisy, and ineffective. it puts out as much, possibly more hot air into the room than it supplies "cool air".
In addition, the space into which the unit provides cool...air is very limited so its your legs or your upper body but not both that will have a "cool" stream of air on them and only part of either, so narrow is the "cool" stream of air from the unit, even with it's vaunted "direction blade" attached. Not sure why others are giving this product good reviews.... makes you wonder...It's a dud product for the heat of northern Australia, absolutely recommend you don't waste your money. There are far more efficient and quieter - and much cheaper ways to cool down. The company has a cheap and restrictive return policy for a poorly designed, ineffective product. My recommendation: absolutely don't buy!
Purchased in March 2020 for A$759.00.
Can't get through Perth summer nights without it!
I have the newer model. Great little unit, refrigerated low power 300W unit so I am happy to run it all night and it hardly costs anything. I tend to set it at 22 degrees on low fan and run for 4-5 hours until 3am when it starts getting cooler anyway. It has a directional hood on it to direct the cool air. I point it just away from me because it is too cold for me if I point it at my face. Has a water catcher but doesn't seem to collect any water. I am sensitive to noise but it is fairly quiet and offers 'white noise' to block out other sounds.
I highly recommend this unit.
Purchased at 18 Stirling Highway Nedlands WA for A$660.00.
Perfect! In every sense.
I am very impressed with this little unit because it isn't noisy, no terrible attachments to hang out of windows and it's very simple to use. I am a pensioner, so didn't want to run up a huge electricy bill. Most importantly, it does everything that was promised. Service and delivery from staff was excellent too. Much better than any other portable air conditioner I have used.
Purchased in November 2017.
- Verified purchase
Most excellent invention
What more can a pensioner with no additional income want, than an air conditioner which won't cost arms, legs, and first born, to run. I received my unit yesterday, after having ordered just the day before. Setup in my bedroom was so easy. My room is small and I only share with a cat, so the personal nature of the cooling is great... he's not very fond of normal air conditioning. The unit weighs about 17Kg and even I, weak as I am, was able to lift it from its box. It rolls easily on its castors and so will be moved from room to room as I...need the additional cooling. Overnight use: it stopped cooling and the light began flashing after about 4 hours... reason being, I had the temp set too high on the unit. I turned it off, set temp to 22C and off it went again. Perfect. Tonight, I'll remember to set the temp a couple of degrees lower than expected overnight room temp. I also had bought the cool focus gadget to increase cool flow and that was a matter of plug'n'play, and it works beautifully. Noise levels are not intrusive. On the highest setting, it is no noisier than my pedestal fan on 2 of 4 speeds. On low, barely noticeable. Some people may find it very noisy, it will depend on what you are used to. I'm feeling very positive about this air conditioner. I had been researching split system and ducted and apart from the general cost + install cost, the running costs seem to be reported as quite high. For some people that doesnt matter. For me, ongoing cost is a huge issue. I'm basing this review on one afternoon and night of use, and will update it if anything changes. I don't expect that to happen. 5 stars and highly recommended for those who don't have the budget, space, or location to have anything else.
Purchased in October 2018 for A$649.00.
- Verified purchase
Best option for low cost, mobile air conditioning for 1 or 2 people
The Close Comfort air conditioner does exactly what it says - and does it well, although it is important to understand that it doesn't work the same way as traditional 'whole-of-room air' conditioners.
1. The cooling works well, and the air flow & speed can be easily adjusted
2. It makes about the same amount of noise as any other portable air conditioning unit
3. It is very portable, and can be moved around very quickly and easily
4. It is compact, and takes up very little space
5. It is very cheap to run.
The key to this product's ...success is understanding what it can and cannot do - and how it differs from other types of air conditioning.The key difference is that it doesn't attempt to cool the whole room - only the 1 or 2 people it is pointed at, and it vents the warm air that ir produces up to the ceiling. Depending on the size of the room, the height of the ceiling, and the ventilation, this can eventually affect the heat in the parts of the room not cooled by the Close Comfort - so that, for example, if you keep it running overnight in a small room and then turn it off in the middle of the night, the room can end up feeling much hotter than it did without the air conditioning.
Very nice to have a low energy cost aircon for the summer, plenty of piece of mind knowing you can turn it on and not spend bucket loads. An energy consumption plug is a great addition as you get even more piece of mind, I spent more on the $20 energy monitor than power in the last two months!
Know that this is a personal air conditioner, and won't be adequate for two people unless you use the igloo tent. This fit my use case and I'm very happy with it.
Questions & Answers
Hi I have a question I live near an open drain which causes corrosion of split ac coils in a season or two and we need repairing and gas refilling every year. How does close comfort perform in such areas. Is it a better option?
I Live in a humid area where the humidity can go up to 73%. Would the cooler be efficient in my home?
James T.Close Comfort
Hi Eshal, yes our units work very well in humid conditions. We also operate in countries like Singapore and Indonesia, where humidity is a daily constant. In fact, the inventor and founder of Close Comfort originally came up with the idea for the unit while struggling through 41C temperatures at night in Pakistan.
If the temperature inside your bedroom regularly exceeds 28C at night, our Igloo bed tent provides extra cooling to keep you comfortable, and also provides chemical-free mosquito protection. The Igloo tent also reduces the air conditioner power consumption to about 180 Watts on average, a valuable saving for off-grid battery installations, plus can further reduce the apparent temperature down to just 12C. The Igloo bed tent can also provide an ideal place for a baby or small child to be cool and comfortable during the day time.
How much warranty does it have ?
James T.Close Comfort
Our products comes with a 2 year warranty.
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